Best Hearing Aid Store Lansing Near Me

Jeffrey Russell: I was seen in the Charlotte clinic recently. I knew I had a hearing issue for the last 7-10 years and my family let me know it! Michael was great in fitting/programming my hearing aids. They were customized to my “hearing prescription” per Michael. They took great care of me and made sure I was very satisfied with my hearing aid selection. Makalah, at the front desk, was awesome too and made sure I had all my questions answered and a follow up appointment scheduled before I left. I’m a highly satisfied customer and really appreciate them!

Sheryl . Stephens: Thank you for making my mother in laws day today. Instead of a replacement piece that could have cost her a pretty penny, you surprised her by having the all but ruined one repaired. Happiest woman on the planet! 👏👏👏

Horacio Londono: I appreciate Michael and his staff,I have been using this business on several occasions and will continue to do so,they will not disappoint you!

Tammy Burns: When it’s time to get my hearing checked, I won’t go anywhere else. Very personable staff

Angela Thorn: Miracle Ear Lansing is a great place. Very clean and the front office assistant is very helpful and cheerful. I cant wait to get my husband in for a hearing test!

Charlyn Cosgrove: My 90-year-old father-in-law went to Miracle Ear on West Saginaw in Lansing Michigan to have his hearing tested. He needed hearing aides and subsequently was sold a pair for $5,314.97. He had great trouble using them and they would not stay in place. He returned to the store several times for assistance. He was fitted with another pair, and again was having trouble wearing and operating them. He finally decided to return them for a refund. At that point he was told that the 30 day refund period had expired and was refused the refund. My father-in-law had repeatedly returned for service throughout the refund period and was told that the issues would be fixed. They were not. I went with him to return his hearing aides and spoke with the manager. During that conversation the manager stated that the real problem was that my father-in-law just did not want to hear better. He said this in front of my father-in-law, my wife and me.I asked to speak with the owner whose name is Ben. The manager told me he would let the owner know and took my contact information. I was not contacted. Three weeks passed and I was still not contacted. I called the manager, and he told me that he would again contact Ben and have him get in touch with me. That was two weeks ago. As of today – no communication from Ben.This is a deplorable situation. This is a 90-year-old man on a fixed income. They took his money and he has gained nothing useful from it. He was made promises that his hearing aides would work for him. He was unable to use them. He returned several times during the refund period stating that he was unable to operate them. When he finally realized that the problem was not going to get fixed and asked for his money back they told him it was too late. Appeals to the owner have fallen on deaf ears.I highly recommend that people do not use the Miracle Ear store on West Saginaw in Lansing. Our experience tells us that it is clear that their primary concern is not the satisfaction of their customers, but the money they take from them.

Dennis Helmer: I have been to 2 other companies for hearing issues. I was treated poorly. I came to Miracle Ear expecting the same thing. I was blown away by the kindness and caring attitude of Miracle Ear. The receptionist was also very kind. I HIGHLY recommend them to anyone who needs help with hearing issues. They truly care.

Joey Zago: after learning that my 87 year old father who is struggling with many medical issues including severe memory loss and confusion went and bought hearing aid that cost close to $8,000 when he already had one that he bought a couple years ago that works just fine, initially I was extremely upset and thought that the salesperson was trying to rip my father off.After speaking with Michael over the phone I was very impressed with his level of professionalism and his willingness to let my dad out of his purchase order. My dad forgets almost everything shortly after something is said and was very confused at his age when making the purchase. My mother is also struggling with several issues when it comes to memory and clarity and that is why I was instantly worried that somebody had been trying to take advantage of my parents. Over the last five years my parents have been ripped off because of their inability to comprehend things the way they used to and think on their feetI was instantly worried that something like that was happening again however to my good surprise, Michael was extremely professional he was very understanding of the situation and agreed to cancel the order that my dad made for additional hearing aids and also agreed to refund my dad's $500 deposit that he put on his credit card.My parents are both extremely active in their Church organization and they hang around a large group of seniors so I'm sure that the professionalism and professional courtesy that Michael demonstrated at the Miracle-Ear of Lansing store, my parents will most likely recommend Michael to several of their friends who do not yet have hearing aids that might be in the need of them

E C: Awesom place very pleased

Carol Hubbard: They were extremely helpful in repairing my dads hearing aid he obtained through the VA. I was quite surprised when the owner did not charge us for the repair not being a client of theirs. He made the statement he could not charge a vet. Again, thank you so much for your kindness!

anita wood: I have not had a direct hearing loss but was unable to focus on one conversation in large group. They provided me with hearing aids so I could focus on one conversation.

Jack Faught: Always friendly and helpful.

Joe Nehls: They do good work but Im still deaf so that sucks.

Joyce E. Griffith: Great price and service!

Joanne Keyes: The staff at Fluke in Frandor are very friendly and very helpful with any of your questions. Unfortunately there follow up I can not truely give a good review. I lost one if two of the hearing aids I wear. Made appointment for replacement on June 14th. Paid the replacement fee and informed it would be 7 to 10 days. Calked after about 10 days.....no hearing aid. Lisa would be in on Wednesday and they would let me know what is going on with them and have her contact me. No phone call or any contact. Okay waited till July 2nd no hearing aid. Called Fluke Hearing answering service said their closed to July 9th. No call saying that my hearing was in or that they would be closed till the 9th. Very Disappointed. There office staff seems great...so is it Fluke themselves or are the staff good at putting up a good persona.

Joyce Case: I so tolerant I must have cancelled 3 times on them at least was always late very very attentive so kind and caring no place but there for my niece. I can't wait for her to get her hearing aids maybe my head will stop hurting from yelling so much do you hear me now

Joshua Jackson: Staff is helpful and quick

Sheila L: Great people. Didnt have to wait.

lumberjack: The lady that works the front desk here is very friendly.

Patience Miller: These folks sent a solicitation letter to my mom who has been dead for nearly 4 years. When I called to have her name removed I had to go through all sorts of menus and then the recording was rather rude. Saying I had to read the address exactly off the envelope to be taken off their list. Really? No compassion for the loved ones left behind. Unable to talk to a real person. Stop it with the mass mailing. It is unkind to people who have lost loved ones. Edited to add: after I reached the proper menu choice I didn't have the envelope with me so I hung up and thus you could not find anything. Most most people throw envelopes away.

James Glinski D.D.S.: Great first visit! I will definitely be coming back.

Mell Wallace: Jason was very professional and helpful. I recommend him

Karl Forell: very impressed with my wife’s service on her current hearing aide & She learned a lot about her options for 2 new state of the art hearing aides with speakers !

Jeffery Smithwick: Met with John at the East Lansing center. Admin experience was great and efficient. Friendly office, great service.

Mike Shepard: The staff was very courtesy and answered all our questions

Kathleen Odell: They do a great job of taking care of their customers!!!

Greg Cooper: Friendly and professional staff

Beth Burnett: We have been coming here for years, and always receive the best care. Katy is amazing with my daughter, who has had hearing aids since age 5. Katy is patient, kind, knowledgeable and always answers our questions thoroughly. 5 stars for sure!!!!

ron buntin: Very well taken care of. Solved my problems.

Mark Albers: Very friendly and willing to get your hearing problem resolved.

Michael Stallcup: Excellent

Joanne Maher: My spouse and I finally decided to get our hearing tested. We were awesomely pleased with their service, the audiologist and Debra, the office worker. They both went out of their was to be of service, answering our concerns & questions in knowledgeable detail and kindness. We will be returning again to this office.

Charles Patterson: Was surprised about trying on hearing aids I didn't think my hearing was all that bad what a difference it made. Hearing aids are over priced I know the office does not have control over that but technology has become lower in cost except for this field. Was happy with how tests were done just can not afford them and my insurance pays 1500.

Todd-Amy Rusnell: Very knowledgeable, friendly & experienced audiologists. Katy & Dana are great!

Gloria Epstein: Always available to adjust the hearing aids to my satisfaction.

David Jordon: my left hearing aid quit working and I called about 4:30. Despite the late hour they got me in, repaired the aid and got me on my way. This was really important because I was working out of town the whole next week.

Roswitha LaGarde: They were very kind and helpful the whole journey in getting my hearing aides thank you so much

Monty Bieber: Katy takes the time to be sure you’re happy with your hearing aids!

Dan Babbitt: Fast, friendly and professional!

Lou Koval: My mother has gone to Darren Duso for many years. Her hearing loss is difficult to address. Recently she tried the Cross tech hearing aids and it has made a huge difference in her life, and mine. Though she is deaf in one ear, these hearing aids allow her to hear as if she can hear with both ears. As her daughter, it is much easier for me to communicate now.

Jan Wissel: This visit was to pick up a replacement hearing aid that was lost in an accident. When I first called to inform the office of my predicament I was treated with kindness, respect, and regard for the urgency of my situation. My replacement arrived within a reasonable amount of time. After securing a ride to the office to pick up my order - I was welcomed as a friend. Darren is wonderful to work with!! He is very knowledgeable as well as patient. His friendly personality puts you at ease. His concern for your satisfaction is top-rate!! I would highly recommend this office and professional team to anyone with hearing concerns!! 👍👍

Ruthie Ward: Darren is the best in the business!! Ty for being such a kind person.

Jack Pyle: Best service and product I’ve had through several different hearing aids. My new hearing aids are amazing — best of any I bought previously.

J Bogan: Darren and his staff are very pleasant and personable. They provide wonderful service, with very good after purchase care. They honor all of their warranty’s and repairs.

Bill Hoffmeyer: America’s Best took great care of my mom. She was in from TN and needed to get in before leaving town. They worked her into the schedule and took great care of her. Very thankful for their expertise.

Bill Wagner: Darren is very personable, professional, honest, trust worthy,very knowledgeable and thorough in showing you the options of the result of your hearing test. His expertise resulted in a great fit of my hearing aids which are in the canal. Go see Darren, who is someone who you an trust to give you honest advice about hearing aids and the options available to you.

Elaine Pettit: I am so glad that I found your office. And, I am very thankful that I was able to be fitted for a hearing aid. I am looking forward to getting it. After receiving my hearing aid, I am hearing sounds I havent heard for years, like rain hitting the car window and birds chirping. Thank you so much.

Traci Ruiz: Our company took on advocacy work pro bono for childless widow Mrs. Salinas and grateful to America's Best Hearing for their partnership. Specialist Darren Duso selected the perfect hearing aids for the 102 year old, and even braved quarantine to do home visits at a nursing home, so Mrs. Salinas could sustain a quality of life. Always great customer service with Darren and assistant Kollette. Mrs. Salinas says "They are the best" and highly recommends them.

Dawn Tahaney: Darren and Kollette took excellent care in fitting my father for his hearing aids and assessing his hearing needs. They were thorough, caring, and listened to what his concerns were. Hands down the best!

S Davis: I have been into this office many times and the staff is wonderful. They are very caring and knowledgable. A great place to go for your hearing aid needs.

Shane Fulmerhouser: Awesome staff, I would recommend them to anyone.

Tiffany Mack: Amazing customer service and very professional. Highly recommend America’s Best Hearing!

Diana Tongen: The staff and doctor are great! They are very accommodating, and I can get my hearing aid adjusted any time I need to. I would definitely recommend them for any hearing needs!

Mike McGuirt: Great place for your hearing needs. Great service and reliable.

Eric Fischer: My elderly Dad needed new hearing aids, we introduced him to Darron who made two house calls to set my Dad up where he’s hearing and understanding much better especially phone calls. “ No easy task” The patience and care Darron had to make the process a success in the new hearing aids was beyond words. But Dad’s now more engaged and does very well on his phone conversations. Thank you Darron.

Daniel W. Styles: My son's "go to" place for his hearing needs...

David Evans: I first went to America's Best Hearing in January of 2020 after learning from my ENT's office that my hearing loss had reached the point that hearing aids would be helpful. Daren gave the hearing test again, confirmed the previous hearing tests, and said that hearing aids would help. Because of my travel schedule, we did not order the aids until May of 2020, and they came in a short time later. Daren fitted the aids, and set them to provide the proper level of assistance for me. Both Daren and Collette are friendly and professional, easy to work with and thoroughly knowledgeable. I have been back a few times in the first year for adjustments and slight repair, and they have answered all of my questions patiently and comfortably. I highly recommend them if your hearing needs a boost!

STEVE RELYEA: Could not ask for a more knowledgeable person to assist you with all your hearing needs. Fast service, Darren has a great personality and has an excellent product! I will refer all my friends with hearing issues to him.

Deborah Osborne: The service at America's Best Hearing was friendly, efficient, professional, and prompt. Great experience!

Amy Wilkins: The professionalism and care provided by this office have been exceptional. I am very thankful to find such a great office!

Valerie Klasko: Dr. MaryRose and staff are kind and helpful. Hearing loss is a journey, first denial, then acceptance and the desire to hear what people are saying. I can call with questions or go into the office if I need adjustments. It is a learning process, how to use hearing aides. Get the fit right, the different hearing levels to how I like it, how to turn them on and off. I feel comfortable asking the same questions as I learn more, or remember more, with time. They offer ear wax cleaning, using a tool that sprays gentle warm water into ear canal to release ear wax. Dr. MaryRose and staff work to assist you, as you incorporate wearing hearing aides in your life.

Sherrie Schwartz: Have been to her office twice and next visit will have my new hearing aids. MaryRose and her receptionist are marvelous. So glad my Dr. Pamela Thompson referred me to her.Thankyou Dr. Pam

Ryan Logan: Amazing practice! Definitely returning.

William Vallance: TL;DR. After 37 years of hearing aids and audiologist I highly recommend MaryRose to anyone.A little about myself. I am 42 and have been hard of hearing all my life. Both inner ears are missing the stapes bone. Resulting in near 50% hearing loss. As a result I need good hearing aids to hear properly.As a child my parents took me to MSU audiology. As a young man I went to other places which were all nice. It was roughly a little over 10 years ago that I needed the assistance of MRS "Michigan Rehabilitation Services“ which suggested MaryRose as a second quote.MaryRose took extra attention and questions that I never experienced before with an audiologist. We went over the different options and what my needs were. She even pointed out new features that might help my day to day.Going from Analog to digital hearing aids was a big step and a big learning curve. We first started out with tiny hearing aids that have speakers in the ear. At first with the rubber easy in and out rubber flaps like earbuds have. We found out that didn't retain enough sound for me. So we did ear molds which were a dramatic improvement for me.The big problem for me is that I sweat a lot in the summer. Even standing still. So my next set of hearing aids Phonak just came out with water resistant hearing aids. This time we went with mic and speakers in one unit and tubes to ear molds. These proved to be better than the last ones and lasted a little over 5 years. The biggest downside is that I needed to send a hearing aid in each year to be repaired.At some point MaryRose started looking into other companies due to the quality of Phonaks no longer impressed her. After a few years of working with Starkey she recommended them for my next set.Which they exceed the volume and feature set of the previous ones. Having a phone directly connect by Bluetooth is amazing. To talk on the phone, watching video, or listening to music through both hearing aids with such great quality is something I would have never fathom possible even just a couple decades ago. This seriously improved my quality of life.All this to say if you stick with MaryRose you won't regret it. She pays attention to the details and always seeks to improve our quality of life thru hearing.

Mike Bowler: I have had the pleasure of hearing so much better as a result of the wonderful advice and counseling from MaryRose. It's always over the top service and only the finest quality hearing aids that deliver excellent tone and clarity. Most men wait too long for hearing aids which cheat us from hearing important conversations, lines in movies, and especially others who talk in a lower tone of voice. In my business of speaking, teaching and coaching it is more important than ever to be a better communicator. You should see MaryRose for an opportunity to really hear again. PS I like Starkey Brand.

David Springer: I have gone to MaryRose for several years. During that time, she and her staff have helped me select 3 different hearing aids as my hearing has changed thru the years. They have always been patient and professional as well as personal each time I call and/or go in. The hearing aids themselves have been of high quality and with the setup this is provided they perform flawlessly. I will continue to go to MaryRose Hecksel for my hearing aid needs. Thank you MaryRose and staff for helping me thru the years.

Charlie D.: I've been a patient of Dr. Hecksel for over 15 yrs. Dr. Hecksel and her staff are professional and give you the best care possible. And what a patient will notice mostly, Dr. Hecksel really does care about her patients and clearly understands what life is like with hearing loss.

Libby Gray: Mary Rose has shown great professional skill and relates to patients with kindness and understanding. I have recommended her to several friends and will continue to do so.

Loretta Keaner: These new hearing aids are absolutely wonderful! The ability to adjust them to where I am (eating out, at a movie, etc) is wonderful.

Beth Taylor: Dr Hecksel tested my hearing and issued me my first set of hearing aids. She’s a great doctor and I am very happy with the friendly service I got from her and her staff.

Jim Morin: Always very helpful

Lawrence P. Schneider: I learned of this practice through the American Tinnitus Association magazine. MaryRose understands tinnitus better than any medical professional I have ever dealt with. There is no "cure" for tinnitus, but instead of trying to get me to "relax and learn to live with it," MaryRose carefully evaluated my hearing and fitted me with specialized hearing aids that have actually helped me hear better while experiencing less of the overwhelming ring I have experienced with my tinnitus.

Steve Johnson: Great

Joe: I took my 87 year old mother to have her hearing tested by MaryRose Hecksel. My dad noticed that she was not able to hear when she would guess at the question he had asked and give him an answer that did not make any sense.My mom has some mobility issues and Dr. Hecksel seamlessly worked around my mother's issues. It was "no big deal".Dr. Hecksel was infinitely patient with my mom. My mom is eager-to-please and I strongly suspect Dr. Hecksel re-ran some parts of the test where the results indicated mom was guessing.Then after analyzing the test results Dr. Hecksel updated my mom's hearing aids on-the-spot. Dr. Hecksel took the time to verify that the fix worked by talking to my mom with a progressively softer voice. Nothing super obvious, just checking her work.Then, because she had increased the prescription, Dr. Hecksel double-checked the feed-back squelch and tweaked that a bit. Then verified the whole package.At no time was Dr. Hecksel rushed. She was super-calm and very professional without being the least bit cold.My mom felt very at home the entire time.We definitely will go back again.

Gerid Adams (Wired4Sound): Friendly staff! Very informational without the pressure.

John C: I am a first time client and hearing aid user. Mary Rose has given me professional and personalized service all the way. She is considerate of my budget too.

ann marie Schafer: I have been a patient of Mary Rose for the past seven years. Previously I had been to two other audiologists. I was not pleased with either one, because they were not thorough in their testing, and seemed more interested in selling hearing aides than service. Mary Rose is very thorough and knowledgeable . She is very patient and takes time to remedy any problem I might have. I am very pleased to have her as my audiologist. Her office staff is courteous and makes me feel comfortable. I hope to be her patient for many years. I would recommend her to anyone with hearing problems.Phil Schafer

Linda Dykema: Mary Rose and her staff are the greatest. My new hearing aid has improved my hearing 100% vs my old hearing aid. Mary Rose was very thorough in the testing and very knowledgeable in guiding me to the hearing aid that would work the best for me. I am very comfortable recommending Mary Rose to my friends and associates.

Lenore Coscarelli: I have known Mary Rose as an audiologist for over 25 years.She is the most remarkable audiologist I have had. I have been Deaf for over 78 years, so my experience dealing with audiologist has been a sensitive part of my life . Mary Rose is a good listener and asks a lot of questions to make sure that she understand my concerns with adapting to hearing aids. I was just at her office today because people were complaining about feedback coming from my new hearing aids. I was told to come back and she would make time for me. Her concerns were checking on two areas. One that I was having ear infections in my right ear. Possibly due to the types of ear molds. Worked with me on dealing with feedback by retraining me to put my ear molds on and making sure they were fitted.I left her office and no feedback occurred. Amazing audiologist and person filled with kindness and sensitivity. Very knowledgeable in the profession serving people with hearing losses. Understands the psychological impact hearing loss infects the lives of hearing people.

Rose Brown: I had to take my next door neighbor there cause she left her hearing aids on in the shower and she made a call and they got her an appointment at 1:30. We got there and we're greeted by the Dr. and she took her hearing aids in the back and 15 minutes later we were out of there. She was happy to have her hearing aids again, she could hear again.

Tycho Aussie: It's been a while since I saw a doctor who actually listened to me and say with me in their office to discuss options. It is actually irony that I went to an audiology professional who knows how to "listen". Interestingly enough, their recommendation was that it's too soon for hearing aids, but we will monitor my hearing performance every couple of years. I am quite pleased with how I was treated here with professional courtesy and respect.

jodi van guilder: The very best place for hearing health. There is a new owner,but the service is fantastic still.

Angela Bouterse: Took care of an elderly neighbor

Doris Asher: My audiologist and her staff do a wonderful job-- I have gone to her for many years.

James Wertz: Friendly staff. The lady that did the hearing test was nice and very cooperative with our kid. She kept a nice atmosphere. Told us why kid was having problem with the 1 ear. Told us how to correct and if needed to take kid to emergency to help with his ear.

Nicole Talge: I’m proud to have Dr. Tudor and the Hearing Health Center as a collaborative partner in our National Institutes of Health (NIH)-funded research project on hearing in young infants. Dr. Tudor is professional, sensitive to the needs of new parents, and very gentle when examining the babies. Other members of the Hearing Health Center staff are similarly kind and go out of their way to help patients. This office truly a resource to the mid-Michigan community!

Jim Eddy: A great group of people that have the technological know how to help in any situation.

Liliana Cabrera Piccinini: Very professional.

Maria Morrison: As a colleague of Dr. Tudor I have nothing but respect for her and this office. I would highly recommend HHC to anyone in the area in need of hearing healthcare.

Garry Morrison: I have known Dr. Tudor for years. She is an exception person who truly cares for the people in her life.

Mary Maddock: Thank you for helping my aunt to hear better!

Liz Rogers: Love these providers! Very knowledgeable, friendly, and want to help their patients!! Highly recommend!!

Albert Turri: Just wanted to thank you for taking such good care of my patient while she was visiting her family in Lansing! She called and said that she felt at home and really cared for as if she had been your patient for years! Thank you!

Christine Pickup: Dr. Tudor is a knowledgeable health professional who cares deeply for her patients.

Michael Meyers: Poor experience at this health center. Over the phone they said they would adjust hearing aids to my grandfather's ears. We drove an hour to get there, and then they refuse to adjust the hearing aids. They didn't look at the report they told us to bring until the end, so we left no better off than we came. We drove 2 hours, and they charged us $75 without doing what we asked them to do. Very disappointed.

Whitney Prince: I brought my little guy in to see Dr. Tudor after he had learned how to "pass" his exam at the pediatrician office. The staff was friendly and Dr. Tudor was amazing, taking time to explain things step by step to my son in a way his 5 year old mind could comprehend. She made it fun for him while not letting him get away with any funny business. Thank you!

Mary Bouchard: I have been a patient at Hearing Health Center for over five years. I have had lifelong hearing loss. Thanks to Dr. Tudor and her staff, I can now hear very well. I found the staff to be caring and competent and Dr. Tudor very knowledgeable and patient. Big thanks.

Jessica Richmond: I went here as a kid and thought it was wonderful until someone else took over. Last time I went in to get my tubes changed and they broke one of my ear molds and just gave it back to me and said I needed to make an appointment to replace it. So I did, when I got there they told me they didn't brake it and they didnt have to give me a discount or anything. Will not be coming back ever. Customer for over 22 years. I want to give zero stars!

Jack Faught: A very friendly and helpful place.