Best McLaren Dealer Lansing Near Me

Curtis Smith: Nick kept the experience enjoyable with little to no pressure

Rebecca Ethridge: I recently purchased a new Lexus from Client Advisor, Nick Parks. Nick was extremely professional and worked hard to find the specific car I was looking for. He communicated frequently with me to keep me informed of the car's status. I appreciated the personal attention afforded me by Nick and Serra Lexus of Lansing much more than other dealerships I've dealt with in the past.I am very happy with my purchase and look forward to working with Serra Lexus in the future.

Robert Bielski: Spencer was an excellent salesperson. Helped me with decisions and attended to all the details required to drive my Lexus home.

Melanie F. Lewis: Nick was very personable, well spoken, and easy to work with.

Bryan Goetz: Great service you would expect from a Lexus dealership!

Linda Calvo: Ron Dodd is excellent! He knows the vehicles he sells and tries to help his customers find what they want as well as what's best for them. Ron also has a great personality for the position he is in.Many thanks to others on the sales staff as well for teaming together to make my buying experience a pleasant one.

Lloyd Brinson: Had a great purchase experience at Serra Lexus Lansing this week. Special thanks to Nick Parks who made it happen. Nick is very knowledgeable and was most helpful, patient and courteous. He answered all my questions and bent over backwards to find a way for me to complete the purchase of a great car. I drove over 70 miles to buy this car and it was well worth it. Many thanks to Nick and his team. I would give him a rating of 10 out of 10 if possible.

Duane Dunlap: Enjoyed my CPO buying experience with Spencer and the other Serra team members. Very professional and attentive to all my questions. Value and appreciate attention to all the buying details. Would no doubt rank Serra high on my list of Lexus dealers. Would visit them again.

Lev Raphael: We've been leasing from this dealership for twenty years and our latest experience has been another smooth ride, pun intended. We found Nick Sparks easy to work with, informative, and friendly. Ditto Brian, Noe and Grant. Everyone there seems upbeat and there's no sense you're being pushed to make any particular choice: it feels more like a shared journey. We got the deal we wanted--and ended up with a better NX than we had been driving.

alejandro f investigador de UFO y otros temas: I am very satisfied with the purchase of my car thanks to the very professional attention they gave me. I recommend them. Thank you.

Bob Jones: There are not enough superlatives to describe the outstanding experience I had with Mike Spencer and Serra Lexus service. Absolutely one of the best customer experiences I have ever had.

Tangie Gary: April 15, 2023 I pulled into Toyota service at 5:50pm because my brand NEW 2023 Toyota Tacoma tire light came on. The serviceman said you have a flat and suggested I go to Discount Tire because Toyota service was closing and he had no one to help me. I didn’t have time to get to Discount tire before they closed at 6pm. As I was leaving Toyota service, they had a SUV parked blocking the exit where as I had to drive through the Lexus parking lot to leave. I parked my truck in Lexus lot and called my husband, when he arrived he started the process to change my tire meanwhile Lexus employee Brian -Manager came and offered his assistance what a nice guy/human. Brain went above and beyond to help a Toyota customer when Toyota didn’t have the decency to help a disabled woman. Five stars for Brain ⭐️⭐️⭐️⭐️⭐️

Linda Clark: The new owners of this dealership have brought it back to it's former glory. The brought in the most awesome service manager - Mike Spencer. He gives you top flight service and is caring about every detail and most importantly, the customer. I am so happy that the people who own it now really seem to care. Thank you!

Angela Lewis: Spencer was AMAZING. I handled everything via email and phone because I love out of state. When I arrived, Brian took great care of me on the financing side.

Greg Bell: Nick was great to deal with. I purchased a vehicle from out of state, and we completed the deal over the phone, including a car I traded. Nick listens to your requests and addresses each item in a timely manner. It was nice to deal with someone who listens and addresses your requests in a respectful manner. I would not hesitate to purchase another vehicle from Nick.

Dirk Vander Ploeg: Don was great to work with! Very knowledgeable, great follow up. Fast and friendly service! Thank your Don!

Michael McClendon: I enjoy having my Lexus serviced by Serra Lexus. The service team is great and very friendly, and they always give great information on the work done and that needs to be done soon.

Basil Anosike: Excellent customer experience! Nick was very friendly, knowledgeable, helpful, and has wealth of experience in customer service and the business.

Steve Holmi: Issue w/ headlights on new NX350 was reviewed - will monitor things and revisit the matter on next scheduled maintenance if problem persists. Other than that everything was fine with Ken and the rest of the Lexus Service staff.

Linda Limoges: Unlike any other car purchase I've experienced. Everything went smoothly, Ron wasn't pushy at all. He was very pleasant, he let us decide. First car salesman that helped us feel good about what we were ready to do. Thanks Ron