Best Oldsmobile Dealer Lansing Near Me

Scott Zimmerman: Very professional and friendly

Edward McKole: I appreciate your honesty in our dealings as you could have said "oh it needs such and so" and charged me a great deal more than what you did, however that being said $150 to tighten 3 bolts is a little on the expensive side.

Kevin Romanchuk: I had the pleasure of buying a jeep from Shaheen Chevrolet. I drove 90 miles to make make the purchase! You might think I am crazy for doing that but meeting Tad and Dylan was well worth it! There was absolutely no pressure and I felt privileged to buy from them. Shaheen Chevy is top-notch all the way around! If you need a vehicle, take a ride to Lansing. This place will take care of you!! Thanks again to everyone at Shaheen. You guys ROCK!!!

Rayce Jacobs: Car has been there for over 3 weeks. Poor communication having to order parts after the date I was given for it being finished. Called multiple times asking for updates which took days to receive call back. Decided to take it here after Graff quoted me $400 more than Shaheen on a part, After all of this I am dissatisfied with my first visit to Shaheen. I’m making a car payment on a car I haven’t had all month 😅

Amy Martin: Rob Lucas was helpful, knowledgeable, and I felt very comfortable working with him. I would recommend Rob and Shaheen to my friends and family.

Sherita Riley-Coleman: Robin and Troy were wonderful! They were very patient and went the extra mile to ensure I was going to be happy with my decision. I appreciated their honesty and diligence. Thank you guys, your AMAZING!

Bryan Bach: Timely, professional, best dealership anywhere!

Nic Outdoors: Very awesome, problem solved very fast 👍

L Waara: Ken was wonderful,as were Niclole and Lenny.Friendly, knowledgeable and professional. I would highly recommend all 3.

Mike McFly: Firstly I had a 10am appointment and my car was up there all day and no one looked at it till the next day and my tech kept telling me my car was next up when I called twice in that day only for no one to check it out till the following morning…Second after almost a week my car was complete with damage to my dash and they left my car so dirty! I really don’t think I would ever due business with you guys ever again. I had to pay 2600 for a repair and they couldn’t even take the time to clean up my vehicleClick to Copy

Bill Zaagman: Very friendly and helpful staff!!! Shaheen customer service is awesome!

Richard T: Staff is always friendly, never pushy. Facility is always clean.

Luis Martinez: It was a long journey for my vehicle, but Chris Paulik made sure I was taken care of! He did his best to keep me up to date with everything! Absolutely amazing staff and super friendly, made it easy to understand how things were going to go down. Tad Tuckerman was a HUGE help for when my first choice of vehicle fell through. Thank you!!

Patrick McKearney: I have worked with John Rausch for my last 2 cars and he always treats me great!

joe audia: It was a great experience everyone was very cordial and easy to deal with. It was a very smooth and easy experience Jack Van Pelt was great to work with.

Brad Bazzett: A big thanks to Lenny Ezzo and Dave Wright for taking care of my new car purchase! The drive was worth it thanks again Brad Bazzett!

Jimmy Emmons: Very helpful

Travis Carrick: Excellent service from the moment I showed till the moment I left with my new truck! Thank you Dylan Sells for making e erythinf easy and worth going there!

Skeeter Verasammy-Parsons: Very good service and fast

Todd Weidner: From my salesman to service nothing but professionals.

Holly Amato: Everything was easy and flawless. Thank you again!

gailgab: oil change, tire rotation, and multi=check in a half hour....great

Lisa Craner: The team is truly amazing

Meredeth Brewer: Excellent work Cameron!

Jose Salinas Jr.: Great Staff , Kent Booth is easy to communicate with you, always knows are needs, Great customer service. Love our New Car!!!!

Bobbi Brandt: If you are looking for a vehicle and want someone who will go the extra mile, I highly recommend Tristan Chamberlain! He renewed my faith in salesmen. He's one of the good guys! Even though we didn't end up buying from him, I would go back to him in a heartbeat!Thanks Tristan for all your hard work!

kris Hardin: Very friendly staff. Used the shuttle service and he was really nice and knowledgeable

Liz Huston: Aaron was right outside to help me with my appointment with excellent customer service

Lynnette Farr: Derek went over and behind to help me out when I was in crisis. He definitely takes care of his people

Rebecca Hallman: Josh Johnson was an amazing Salesperson to work with, he was very informative and really helped us understand all the steps of the purchase process!

Joy Wemyss: Good customer service.

David Trippett: Great service and good people!

Fern Alaniz: Very friendly

Ryan Frost: Cameron was very professional throughout my experience. He made sure I was good to go when it came to my loaner vehicle, kept me up to date on how my vehicle was going, and made sure to answers any questions I've had.

R H: My service was excellent! Camron took care of my needs from start to finish. He is my go to guy at Feldman's.

Amber Maree: Cam was awesome. Great customer service from him!!

Paul Nagel: Stefan, my salesman and finance guy Zach made the process fast and easy.

Curtis Reed: Good work. Very poliite and knowledgeable

Kaila Wineland: Service was fantastic! Super convenient and fast, even brought my car to me and cleaned it! 100/10

ann smith: There are truly no words to describe the amazing service I received from both my salesperson Emily S. And the manager Joe R. They both went above and beyond to get me into my dream vehicle. The process was fast, I wasn’t pressured to buy and they didn’t push me to buy extras I didn’t want. I will be a return customer for life!! Integrity in a car dealership is exactly what keeps me coming back. Thank you again for everything!!

cramer425: Want a dealership that will bend over backwards to get you what you want and not try and sell you something else? Look no further than Crippen of Lansing. (No, no one paid me to say this, but I got an awesome vehicle.)

Thomas Stumpfig: No problems but it was just an oil change. In and out quickly.

mando orta: THANK YOU.

Camellia Crowell: I appreciate being treated kindly and staff were very courteous from my initial call requesting service on my vehicle. Even the shuttle service driver was very kind. I am grateful to finally find this in our loud-mouth society now. Thank you Service Dept. for being a cut above the crowd.

SW Jackson: You oil change and tire rotation was very expensive. $85 is over priced for that service.

Mickie Johnson: The appointments need to be scheduled better. My own time frame for the work was accurate. There were people in the waiting room that had been there for hours!

Theresa Thompson: I had the best salesman so he sold me a great car. Thank you.I had the worst finance experience here. Last day of the month, wanted the sale, not concerned with our wishes. Ended up with an overpriced loan after our own financing work was ignored. We were constantly delayed on picking up the vehicle even after they took our trade. After a lengthy wait due to a repair (they said) We took our new over priced car home. Unfortunately our car is in the shop now so they can actually fix the problem that caused that delay. To be fair to the dealership: they did ask if we were satisfied? So over this whole fiasco we just said yes and left. I will buy my next car from someone not associated with a dealership.

Gabriel Sims-Allen: Great customer service, wonderful people working there. (Went to the certified service section only)

Corey Davis (CoCo's Photo's): Michael Doyle did a great job making this one of the most seamless car buying purchasing experience I have ever been through.

Adell Flourry, Jr.: I was pleased with the greeting upon arrival, listening to my needs, presented a cost for maintenance, and time needed before the GMC Terrain would be returned. You hit the 🎯 on all of my abjectives! Also the fridge was loaded with water and a Keurig was provided stocked with a variety of ☕️. I will return as my GMC needs pampering. Thank you for asking.

A Pat: I had my car in last year, yes I needed new tires but they told me I needed new brakes, so I took it into two different places and both said you don’t need brakes. It’s sad when women get taken advantage of. Next time I’ll bring my brother in law. After he talks to you you’ll wish you were honest with me.

Chris Morgan: Everyone was very helpful, understood my situation, and never tried to pressure me.

Sandra Brown: My vehicle was in for repair to the front end due to someone backing into it leaving a trailer hitch imprint. The repair was approved by insurance, all parts approved were new parts, except one that was recycled. I spoke to the personnel in body shop, twice, and advise I would pay the difference for a new part, I didn't want a recycled part on my vehicle. When I got my vehicle back, 4/20 @ 3:00pm, my father picked up my vehicle, I reviewed my paperwork and discovered that a recycled part had been used. I was not asked if it was okay, I was not told they would be using a recycled part. Nothing was said to me about using a recycled part. I called the dealership, a short time later to speak with someone in body shop, I was advised someone would call me back within an hour, I called around 3:15pm, and I'm still waiting on a phone call, it's now 04/21 @ 9am.

Maria Kuszynski: Great service that was completed in a timely manner. I got an oil change and new tires this month. The customer service gentleman that set up my appointments (Bruce) was so pleasant and helpful both times I spoke with him. I just want to send him a shout out!

Dione Peña: HOPEFULLY YOU DON"T NEED SERVICE! The purchase experience was great; however, I have had a continuous problem with my vehicle's alignment (and warn tires), since I purchased it in June 2021. The dealer has made excuse after excuse and recently provided the following explanation regarding the issues I have been having - The Service Manager (Brandon) told me that the vehicle came off the assembly line with a rear alignment issue, the dealership had a Technician that did not do his job and has since been fired, and finally, the wear on the front tires is normal so the only solution is to rotate the tires so they wear (excessively) evenly. Over the course of 1.5 years, I have had the original Pirelli tires, a set of rear tires replaced with Pirelli, all four tires replaced with Continental tires, and a set of rear tires replaced with Continental. They refuse to acknowledge that the front tires have excessive wear with ~15,000 miles on them (now rotated to the rear). This is the third XC60 I have owned and never had an issue with the other two and excessive tire wear. Again, Brandon provided the explanation that this vehicle is designed differently than the other two XC60's I owned so the wear is normal. I don’t believe that answer, nor do I trust what this dealer is telling me. There is so much more regarding lack of communication, telling me things that simply weren't true, dropping the ball, etc. It has been a terrible experience. The unacceptable service I received from Crippen Volvo has caused them to lose a customer.

Verlecia Kelley: The service appointment was quick and easy.

Spag Money: It makes me worried for the future if I choose to leave the greater lansing area that I won’t have Crippen. I am a big fan of their customer service and quality of service. Crippen is the best in the area and I will continue to come here for any car related services until my career takes me elsewhere outside of the lansing area. Everyone is so friendly, helpful, and does a great job with their customer service and quality of service. There’s never surprises, they are always upfront with what they suggest and will do before they do anything to the vehicle which is always super appreciated. Along with that, though they are probably trained to be persuasive, the do a great job explaining their rationale in laymen’s terms. I appreciate all that the Crippen team does for their clients and like stated before, I will always be coming here as long as I live around the area!

Kaylee G: Terrible Terrible Terrible

Kim Finison: Our experience at Crippen Buick GMC was the most professional and friendly experience one could hope for. Everyone was respectful, kind, and very professional. There was never any pressure and they always made us feel comfortable throughout the whole process of purchasing a new vehicle.

Cheryl Berry: Crippen was able to get me in quickly to assess the problem with my vehicle and had it fixed by the end of the day. They shuttled me to work and picked me up. Made everything very convenient.

Candace Black: Traded in my car for a used Equinox Smooth, easy transition handled by Robin DeVoe. I really appreciate the time she took to answer my questions, explain the cars features, and make my trade in a positive experience. Robin even programmed my favorite radio stations on the equinox radio. *bonus*

Rebecca Beattie: I could hardly wait to get home to write this review for Sierra. She not only anticipated my questions, she was kind and patient. She was knowledgeable, extremely well prepared and absolutely professional. My husband and I have owned and leased approximately a dozen Cadillacs over the years. This was definitely the best and smoothest experience. A huge thank you to Sierra!

Tim Dodge: Just purchased a newer vehicle from Dylan Sells.He is very professional, knowledgeable, courteous, and kind.I appreciated the "no pressure" sell and received an excellent trade-in value.We will highly recommend him to anyone who is looking to purchase another vehicle.Thanks again DylanSteve & Tim

Chuck Bidelman: Roger did a great job finding us a 2020 Buick Envision. Casual, comfortable process, friendly and professional.

Heather Edwards: Sierra was our sales agent and she was amazing. Completely helpful, very knowledgeable and friendly. Best car buying experience I have ever had. Absolutely will be a returning customer in the future.

Candace Jovan: Great customer service. Best deals around. Highly recommend stopping at this Dealerhsip

Sheryl Ulin: I have had several Cadillac vehicles during the past 20+ years and the service from Shaheen Cadillac and Sales and Leasing Professional, Sierra Tamez, was the best I have received. It was easy to communicate with the staff, the dealership was clean and filled with light and everyone was knowledgeable, friendly and strove to make the customer experience pleasant. Thank you!!

Christoph Winarski: Great buying experience! Came here with my daughter to get her first car - a Cadillac (none the less). Product Specialist, Derrick Kopulos was friendly and professional. The entire team (General Manager, Jason Cords and Business Manager, Alex Najm) worked directly with my daughter versus directing inquiries to us (her parents). We were able to work out many of the details electronically prior to us getting to the dealership. Overall, this was an excellent experience and I wouldn't hesitate to work with Shaheen Cadillac in the future. Thank you, Derrick!!

Jeff Jagacki: Our sales consultant Sierra Tamez did a great job. She was understanding, courteous, knowledgeable, and very professional helping us get into our new suv. I would recommend seeing her when you are ready to buy a new vehicle.

Greg Eiseler: Our sales person Sierra and Shaheen Cadillac were everything you would want when dealing to buy a vehicle very professional and knowledgeable.

Tre Mosley: Thank you to everyone at Shaheen Cadillac. They did an amazing job with helping me choose my next vehicle and I love everything about it. A special thank you to Cory White for his expertise and assistance.

Richard Gilchrist: These people couldn't tell the truth if you set their feet on fire. Because we are in the waning days of capitalism Cadillac and GM don't care.

Smetter Homes Smetter Homes: Excellent experience, fairly priced and a very easy transaction. Thanks again Derrick and Shaheen Cadillac.

Stacey Chew: I want to thank everyone at Shaheen Cadillac, Josh hooked us up, Alex took care of our financing, and a big shout out to Cody for spending a good part of a Saturday going through our new black CT4. We live about 2 hours away and well worth the trip. I highly recommend Shaheen Cadillac for your Cadillac purchase, thank you again for a pleasant experience, we will see you on our next purchase.

Brian Chew: I live in northern Indiana,and talked to several dealers. When I contacted Shaheen Cadillac, they had the car my Wife and I were looking for. I talked to Josh initially, he hooked me up with some good discounts, he put me in touch with Cody, who done excellent work finding us just what we were looking for. We drove 130 miles to purchase our Black CT4 they delivered on price, honesty and our needs. I highly recommend Cody and crew for your Cadillac needs,EXCELLENT EXPERIENCE, Thank you Shaheen Cadillac

Matt Royal: While traveling out of state for work, I found my dream car XT4, on Shaheen's website. I contacted Dave Hanna, whom I had worked with in the past, and asked him to check in to this car for me. Dave generally works in used cars ,but he is such a good man and 100% customer focused that I only wanted to work with him. I flew home after 14 days, going straight to the dealership. Dave, Alex Najm the finance manager, and Sierra Tamez, new car specialist, were ready for me. Alex and I had spoken on the phone the week before, I told him that I didn't want any ad ons, and that I just wanted to be in and out. Alex listened to me and had everything ready for my arrival, who does that? Alex does! Sierra is the sweetest young lady. She went over all the details of the XT4, set up OnSTar, and answered all of my questions.If you are in the market for a new or used vehicle, give the amazing people your business. I cannot say enough great things about Dave, Alex, and Sierra.Thank you for making my buying experience so positive.Kelly Royal

Patty Roost: My family has been buying cars from Shaheen for over 45 years now, and I must say that they really know how to take care of their customers! Today we leased a 2023 Cadillac XT6. It is a beautiful SUV and Sierra from Shaheen Cadillac couldn’t have been more helpful in locating and getting this vehicle for us. She was no pressure, listened to what we thought we were interested in and made it all happen. Gotta love that girl! I highly recommend her to my friends and anyone else looking for a new Cadillac! Thank you again, so much, Sierra!!!

Eric Brokob: Received the highest quality of service for my recent purchase. Sierra was excellent in all aspects of the sale. Alex made the purchase paperwork a breeze. Will definitely recommend Shaheen for anyone looking to purchase a Cadillac.

Sierra Tamez: Hayden the sales manager really listened to our needs and helped get us our dream vehicle. Alex, the finance director did the best job helping us beat our own finance rates and really saved us a lot of time and money. Don’t even get me started on the facility, they offered me a vanilla cappuccino, snacks and some water as soon as I walked in as if the beautiful building wasn’t enough. I drove all the way from Owosso and I shouldn’t even have to say that it was the right decision. I went home beyond happy with my new vehicle and gained a new family. I will always take my business to Shaheen for service and Sales.

Christopher Birk: Sierra was extremely knowledgeable and patient as we viewed multiple vehicle options. So thankful for the opportunity to work with her. You will not be disappointed with the staff at Shaheen. The XT4 was exactly what we needed!

Brenda Royer: I have been to a lot of dealerships, but not one as great as this one. Everyone was so nice, friendly, and helpful. That is one reason I knew I needed to buy my car here. Mayko was my salesman - super guy.

Amanda Lick: As a woman buying a car, I have heard horror stories. However, at Graff, I felt comfortable from the moment I walked in the door. Dana is incredibly knowledgeable and helpful and guided me towards making the best decision for myself and my family. Based on his expertise he knew what I wanted and needed even before I did! I also want to thank Matt Sloan, James and Tyler as well. Through each step in the process I felt supported and grateful to know that I was being taken care of so kindly. Thank you all for making the experience of such a big purchase feel so good!

MD: You’ll pay more at a dealership but the service and work done is top notch. I trust Tom and Jeremy in service to take care of me. Communication is great, they will work your car in and answer any questions you have.

Dale Howe: Bought another vehicle from Patty Dean. We've been having Graff handle our vehicle service for about 15 years

Dan Chipman: I had the pleasure of working with Wyatt Earp again on a new lease (my third!). As I’ve come to expect from Wyatt his professionalism and attention to detail was remarkable. He is always patient and offers great advice. I will not go anywhere else, nor work with any other salesperson. Wyatt and Graff Chevy Okemos is top notch!

Deborah Wright: Absolutely the best place to a buy a car! If you're looking for a 5 star experience, Graff's got you covered. From the minute you walk in the door until you walk out with your keys and beyond. They're the best in the business!

Jesus Gonzales: Greg Jenka is by far the best sales man. Everyone in the Sales and Service department are awesome.

jamie meoak: Thank you you guys did great

Regina Carey: Al was kind, efficient, and informed me of complimentary services coming to me that my original dealership never shared. I was immensely grateful and will continue to come to Graff as a result. ***Also LOVE the service video link right to my phone. Brilliant!

Dan Long: Graff did not include the sales tax in my payoff quote resulting in a $1,400+ out of pocket expense to me as I was financing my lease through a different lender. I called to explain the situation to Steve, who proceeded to tell me he doesn't remember quoting me a payoff, essentially calling me a liar. Graff customer service ends the minute you drive off the lot. I do not recommend buying or leasing from this company. Find a dealership that values your business and owns up to their mistakes.

Brian Brink: Our salesman Greg Jenca, did an excellent job.It was a pleasure working with him.The Okemos Graff team was also great to work with.

Scott Fletcher: Dealership is good, I have used them many times before. Friendly to talk too, they explain all available options very well and no surprise costs, everything is laid out simply to understand.

Barry Galgoci: We worked with Wyatt Earp on a trade in and purchase of a new truck. He provided an outstanding experience! The customer service he provided could not have been any better. I highly recommend Wyatt and Graff Okemos.

Diane Landry: My car was repaired at the Graf body shop. They did great work, and completed the work in a timely manner.

Laurie Brinker: Everyone was very friendly. The lounge was clean and smelled nice (like fresh popped popcorn). I love the video feature that is presented through text, telling you about the inspection performed.

Kathy Lawless: Enjoyed the atmosphere of "No high pressure". Greg and Bruce work well as a team, answered all our questions and were friendly and hospitable.

Ann Tower: They get my car in and out in a timely manner. I love the shuttle service.

Adam Palmatier: I would strongly encourage anyone to use graft service department based on our experience we have never had a better one we called the morning of needing a set of tires and by mid afternoon we had them on and driving out the door Brian in the whole service department was incredible to work with including Tabatha with her scheduling and ability to get us quotes and prices on our needs. Every time we’ve been to grab they have treated us kindly and have giving a rides when we needed and provide a professional service every time we will definitely be going back and suggest anyone else to do the same.

Kurt Krause: Jeremy Seguin is absolutely the best!

Bill Selekman: Always great customer service..Brian is the best service writer I ever had.I really appreciate the videos from the technician!! Keep up the great job!!Will recommend to all...get your service done at Graff!