Best RV Dealer Lansing Near Me

Laura Hillaker: Very disappointed that the service and parts department is not open on the weekends. Would prefer to support local businesses but impossible when they do not offer weekend hours. Salesman was not interested in helping us since we were not shopping for an RV.

GrayBeard Castle: Locked up, so no window shopping on the weekends. When you actually have time.

Robert Jones: Good friendly service

Pat Robinson: Thank you for helping us purchase our new Jayco. We found the trailer displayed at at RV show in Lansing MI; we fell in love with the Jayco Jay Flight SLX 195rb.Both Dan and Ryan working at the show were very friendly, helpful and amazing.We were able to put a down payment there, and pick up our new trailer about 2 weeks later. Our showroom rep at the dealer was Ryan K. He met us at the door and was very friendly, a bit disorganized perhaps as he had us in the financial office to sign before we did our walk-through inspection. I had also specifically asked him on the phone what size trailer ball we needed and he told me 2 5/16, which I ordered before going to pick it up. To later be told it was a 2 inch ball by Jared. Ryan denied telling me the wrong size at first. As a result we had to purchase a 2in ball from them. Would have been appreciated if Ryan had offered to cover the cost as the original purchase was made based on what he told us. The trailer had been washed and the vent cover we asked to be added was installed. They did have to change out the water heater cover as it was bent which they did at no charge. The inside was clean, yet there was some drops of the winterization fluid left in the tub and sink.Jared in the prep area was very nice and helped us get hooked up and underway. Only question we will be calling about is whether or not we were supposed to get a wheel to go under the hitch along with the flat plate. Hoping if the wheel was forgotten it can be shipped to us, as we live 2 hours from the dealer.Mike W in the finance department was great. Explained available options and got everything squared away for financing. Thank you everyone for assisting us.

Morgan White: Took like 2 months to get my plate

Yaby Boda: **UPDATE**After this review was posted, Gillette's had replied to it stating that someone would be contacting me about these issues....nope, just another lie.Additionally, the service manager assured me they would be sending me brand new puck lights to replace the used ones they sent me......also another lie.Huge mistake buying a new RV from Gillettes, sales went well but when it came to the service..oh boy, it's like the owners, managers and sales reps all brought their children to work, put them in a room and called it the service department, that's how inexperienced, unknowledgable and flat out lazy these guys are, 9 months! Thats how long it took them to fix 7 puck lights, one leaky window seal, a huge gaping hole directly underneath the goose neck drain of my bathtub that leaks right into the insulation and wood frame, A gaping hole in the wall where the slide out was cut out during manufacturing(it looks like someone lost control of the jigsaw that they were using) a leaking propane tank pigtail connector, broken refrigerator door latch and some sort of fluid oozing out of every spot where there was a nail in the interior trim. 9 Months they had my RV and the only thing they fixed was the leaking seal on the window, 3 of the 7 Puck lights, the refrigerator door handle(which broke again two days later) & the pigtail, they ran the clock out on my warranty with their procrastination and constant lies about waiting on repair authorizations that Jayco themselves said they never filed or were just not even required or part orders that Jayco confirmed were never placed. This was 2 years ago now, fast forward to just the last couple weeks and they finally sent me the rest of the puck lights although I received used puck lights and Jayco confirms that they didn't order them from them and that Jayco doesn't stick used parts nor do they send used parts to dealerships or retailers, so another lie from Gillette's. I would just steer clear of this place altogether it's a headache nothing but a headache.

Andi Harvey: I cannot say enough good things about Gillette's RV! After a disaster of a day at Bish's in Coldwater, I reached out looking for a specific camper that Gillette's had on their lot. They were incredibly fast, efficient, and when I arrived to purchase my camper, Stuart, Alec, and Kyle were all EXCEPTIONAL to deal with! Not only that, my camper was BEYOND clean, prepped, and ready for me. They take great care in what they do, and it shows. I can't wait to purchase another RV from them!

Tabatha Surfass: Very disappointed and frustrated with Gillette! We were attempting to purchase an RV and put down a $500 deposit to hold our chosen RV while the bank was reviewing our application. After the bank responded with their offer we had to decline it because it contained too harsh of terms for our current financial situation. We were informed by Gillette that they would refund our deposit of $500 (that was in June). I have called multiple times and each time I am told it will be completed or that their GM is on vacation and he will approve when he gets back. However, each time I call back to check on it I get another excuse or empty promise that it will be done. Starting to wonder if the GM is even a real person or is it just a way for them to avoid refunding anyone's money. I would avoid putting down a payment with Gillette if you are concerned about ever getting it back...also it is concerning that they continue to lie about $500...one would think that amount of money would not be so difficult for them to refund...makes one wonder if possibly they are struggling financially. Hopefully I can get my money soon!

Matt Bleicher: Bought a big coachmen trailer here a few years back. Camper is junk slowly falling apart after being properly stored. I've called several times for repairs and possibly buy trailer back....they don't call back. I would avoid and try somewhere else. Change my mind Gillette's........ Customer service is a joke....sorry change my mind Stuart........🤷

carmen smith: Brian was really nice ... we have not bought any thing yet but just checking around

Doug Potter: We got the new camper home and now the Jack's don't work the auto level won't work it has been 3 weekends that have been lost so far without being able to use it as you can't hook or Un hook it as it is a 5th wheel service after the sale is very very very POOR

Lexa Bell: We took our travel trailer here for a repair. We had fast, friendly service and a quick repair. We'll be back.

Melisa Horton: Gillette RV has always been there for my RV repair needs and prices are the best around. I would definitely recommend them to anyone wantimg.to purchase or need repairs. They are loyal to their customers.

A Se: We recently purchased a used truck camper from Gillette’s. We live in Tennessee and had to rely on the photos supplied in the for sale ad and also on the word of Brian, our salesman. So somewhat nervously, we paid a deposit and then waited while our truck was prepared here in Tennessee. A month later, we made the 500 mile trip up to Gillette’s.We could not have been happier with our experience there. Not only was the camper ready, prepped, and waiting, but two men in the service department, John and Mark, generously spent lots of time with us newbies and made sure every question was answered. Brian also did not disappoint. The camper was even better than he described. Even Kyle in accounting managed to find a creative way to make us especially happy.Often times, good experiences go unrecognized. But not this time. Thank you, Gillette’s!

Kevin Garner: I delivered a new camper here several times, they are always very nice and get me back on the road with in 30 minutes or less. Not like some dealers that treat you like trash and make you wait 2 hours.

joe couchman: Was dealing with Mike in sales wanted to purchase a used 5th wheel told him the payment I wanted to be under they could not deliver me the payment so asked him if they had anything in my price range and instead of working with me he said I will just give you your deposit back I guess I will be buying one from elsewhere

larry pline: The service repairs were done quickly and the staff was very friendly.

Tara Ekstrom: We just purchased a Jayco HT 28.5RSTS from Jake. When we arrived the 5th wheel was all set up, air conditioning on and ready for our inspection. Jake.was very detailed in explaining the operation and proper maintenance of our RV. Jake worked us such a good deal, we drove 2000 miles to take delivery of her. Staff was great. They had us in, out and back in the road with in the the hour. We highly recommend Gillette's Interstate RV, no matter where you live. IIt's worth the drive. Sure wish you guys were closer to us. We have had nothing but problems with the dealership here in our area for warranty work.

Tabitha Munday: Bought a 5th wheel 1 year ago. We bought the best warranty they had....needless to say we had to have the motherboard replaced, slides fixed, now we have 4 to 5 leakes( warranty did not pay for the slides, nor the motherboard). Mind you we have winterized the camper for the 1 winter that we have had it.

Beth Hedrick: We had service work done on our camper. They were very professional and explained what they could do and what we could actually do at home to save some money. We appreciate their honesty!!!

Jean Duquette: Purchased a 2023 Cherokee Gray Wolf at the RV show from Jeff Every and we have been very happy with the process - even though we had a couple bumps on our trade -- They worked hard to make us happy and the service dept has done the same! This is the 2nd purchase (prior unit was used) and I would definitely return to purchase the next one! Thank you to a great team!

Heather Brien: Amazing dealer! Treated us like family!I can not begin to explain how happy we are with our new to us Wolf Pup and with thee service we received at Price Right in DeWitt! We tried another dealer first and felt pressured and uncomfortable.Here we felt at home and Tom Sanford treated us like friends! We even brought our pup throughout the buying process and they spoiled her appropriately.We bought our Pup back in December and picked her up yesterday. Tom was welcoming. The independent walk through gentlemen Bill was patient and helpful. And Logan took care of my pretty truck with my hitch and sway bars etc.So so happy.

Pam Farnworth: We had a great experience with Price Right, just got our camper this week. Josh Garey was wonderful to work with. Not high pressure, responsive and didn't get upset when we bombarded him with questions. We have a seasonal site so needed to have the unit delivered. Their delivery guy, Dave, was phenomenal too, had it set (on our tight space) exactly where we needed it within a few minutes. Everyone we have been in contact with at the Dewitt location is professional and top notch. It's worth the drive to deal with them.

David Kloeckner: Great place to buy propane.

Mark Ingalls: Called, needed a replacement propane gas alarm sensor. They looked up and ordered part immediately, so very nice , prompt and helpful

Ellen Snook: Seems like a good company. Great at getting a RV.

Maria Veen: This has been one of my best experiences buying an RV or a car. The sales process was very (very!!) Low pressure and they made everything easy. Also, by far the best deal that we could get on the RV that we purchased. I will update my review, after experience with service, as we didn't yet experience that part of the business.

Lisa Terry: Workers were great and helped get what we needed.prices were decent

Benjamin Long: I’ve been taking my trailer here for service for several years. They are incredibly honest and very fairly priced. Their customer service is second to none, and I know that when it comes time to buy my next trailer, I’ll be talking to these guys first.

Tina Cobb: We have had nothing but great experiences with Price Right RV. The Salesman Jeff was great. The parts and service departments have been great to deal with. Special recognition goes to Carrie for always helping with no matter what questions we have. Thank you Price Right RV.

Laurie Bosworth: Had what we needed for our RV.

Randy Hare: Very nice people to work with great staff

Chris Smith: We ordered our Montana from Tom, and he was fantastic to deal with. No surprises and everything went as he said it would. Carrie and Kole have been amazing back in service; from advice, repairs and just a genuine caring for everything to be correct. We definitely have had a few issues, but Kole has been great to work with making everything right. Everyone in the service department has been top notch. It has been nice to work with a company that truly cares.

Ashley Boston: Tom is the kindest and most helpful person I have dealt with in the RV sales world. Although, I was trying to get out of mine, the help, honesty and advice he provided was outstanding. I will let people I know who are searching for an RV to visit Tom! Thank you!!!!

Stuart Musson: I think the sales crew are all liers,I do not recommend this place...

Justin Goodell: I was at my wit's end with other places trying to locate an AC for my 2005 Kountry Star. General, Camping World and all the big name "experts" had no clue what to sell me or what I needed. Carrie went immediately to work for me and found me everything I needed within ONE DAY!!!I will absolutely recommend this place to ALL who need help with their RV!!!Kudos!!!

Debbie Letchworth: PriceRight in DeWitt has the best service department I’ve ever used. Very knowledgeable, I’ll have to say we were impressed and all was done with a smile on their face.We will definitely be using PriceRight in the future for all parts and service.Deb & Karen

Melissa Teegardin: I have to give a huge shout out to Carrie Feneis at Price Right Auto and R.V. (DeWitt, MI) we have two big camping trips in the next 3 weeks and a gear broke on our slide out 4 days before we leave! Everywhere online the part was not going to make it in time. This woman ordered it for us and it was here 15 hours later! If you ever are in need of anything look her up, you will not be disappointed! They do sell campers also, but their parts department is PHENOMENAL!!! Thank you so so much!

Brittney Bailey: Great customer service from Tom and the gang ! Recommend them for any needs from buying to replacement parts. Thanks again for taking care of us.

Dan K: We were extremely happy with the great service from Price Right. They had great communication and worked with our shipping company to get the unit to our destination safe and sound. I would highly recommend this company for your RV needs as they are professionals!

That's My Two Cents: Having my TV repaired here.

BB Taylor: I had a heck of a time finding someone who would work on my RV generator, this is the place to go, they are highly knowledgeable and helped me with the insurance company, very quick turnaround, I am very happy.

Miguel Kelley: Great place for all your rv/camper needs,the the staff went above and beyond with helping us would recommend to everyone to go here

Melissa Manier: The lovely lady in service helped us out greatly with finding a fuse for our furnace that was not being made any longer. I don't know what we'd have done without her help. Everytime we go there she is most helpful. Recommend them to anyone!

Jeff Allshouse: Love it

Shelly Kovacich: Looking for a specific part on short notice and the customer service was outstanding. Theynwent above and beyond to help resolve the issue. Thanks Cole!

Michael Piper Jr: Great prices.

Russ Wilson: Very excellent, knowledgeable, courteous and professional staffing.:The ultimate "Gold Standard" from which others should be judged!Sorry for the delay in this review. I take my formally documented reviews very seriously thus, I tend to wait before publishing them. Gennene and your Team went above and beyond with me and my purchase and service!Also your future "proactive maintenance tips" were very very Appreciative!!!Thank You so much for the great experience!Russ

Scott Waldron: Went to get a part for my rig then I was checking out the used fifth wheels and the sales staff was very friendly and answered my questions.

Lynn Delamielleure: I will return. They went out of their way to get me what i needed.

Lorie Eagle: People had bad attitudes. Service sucked.

James Novack: Very professional and Geneene make sure your needs are met. Everyone in Service are so friendly and helpful! Our new RV Repair shop.

Guy Emberton: Great as always

Eric Prater: Top notch service with friendly staff. Very knowledgeable and helpful.

Ron Smalley: I can tell you story after story all the way back to when Kitsmiller was located in south Lansing of nothing but great service, professional staff and very caring people.In recent years it's been Ron and Geneene who have been so amazing with everything in helping us from the very minor to major issues. We are now 80% full timers and save most of our needs for when we are back in town. Every year we ask them to do a complete service of everything just before we head south for the winter. Trust? Nothing but trust for us. I don't question anything as they have proven themselves to stand out beyond reproach. Advice? I seek advice from Geneene a lot about different things and I trust her advice. She has never misled us yet.Over the years I have bought many new and used units from these folks and have never been dissatisfied ever.

Susan Rieske: Good service. Knowledgeable staff.

Steve Miller: Worst RV sales I have ever been to. Haven't got a clue how to handle customers. No personalities and no respect for customers. Would not recommend even to look at their sign.

Tim Hawker: I bought an 1999 Fleetwood bounder rv from kitsmiller around the end of June. It's august 1st and I still have no rv. Told me waiting on generator 2 weeks ago. They have had the generator since last week. Still no word it's been over a week. I had a cashier's check waiting for them to call and tell me it's ready. Camping season is nearly over. I cancelled the sale for I am not waiting any longer and if it's taking a week to put a generator in there must be more problems. Why u don't fix the rv before you sell it I have no idea.Update august 6th and kitsmiller still has not responded to my emails in regards to giving my deposit back.Today is august 25 2021 and I looked in my checking account and there is a deposit for my 200 dollar deposit.

Julie Prine: Friendly, helpful great people to work with

The Traveler: Great RV dealer with knowledgeable and friendly staff. I was able to get all of my questions answered and look through their selection equipment operators. I will definitely be back and think it is something that anyone who goes in there will be pleased as well

Tricia Robinson: My husband called here today to get our RV winterized. The guy who answered the phone was so rude, told my husband “ I am 2 weeks out and I have people out so you should take it somewhere else! “ I wouldn’t recommend this place to anyone. My husband was in disbelief that this is how someone would run their business.So really that’s your response? Your employee was rude and abrupt. If he would of said nicely, I’m sorry we just don’t have the time at the moment, in a kind manner we wouldn’t even be having this conversation. Oh and for the people that are reading this it’s super easy to do yourself. Don’t waste your money on a place like this.Oh and the part about the vacation, maybe the guy who answered the phone needs one! Obviously he’s not enjoying his job!

Doug Mack: Bought a camper this week very helpful and all around great people

David Wells: Very nice people very helpful

Ron Wellington: Always very helpful. One of my experience where I needed a window changed in my RV they do not do it there. But they knew a mobile repair guy. P&K give me a phone # to get ahold of was very helpful information. Thank you!

Merle Cockayne: The ladies were friendly and helpful. The gentleman not so much, couldn't even say hi.

Dion Brown: They have a small used Jay Feather they're trying to sell for $16,000. It has black mold in one sleeping area. I pointed it out and the salesman wouldn't even acknowledge it. Good luck!

Linda Wright: Great people, great prices.

Bill Shelden: There's a place to get your RV at

Jack Faught: They were very helpful

Joanne Dutcher: I tried to buy a camper in 2016 and the salesman was very rude and basically discouraged me from buying one at P& K so I bought one elsewhere. This year I asked if they could check my battery and charge if needed..It took a couple of days and I was told it was ok and they charged me $20 ( I think that's a little over priced)In the future I will continue to drive a little further away to have my camper taken care of. This was my 3rd visit to P &K RV and non of them have been pleasant. It's too bad I have to do business elsewhere instead of my hometown

Scott bird: Very competitive pricing and financing options. Worth the drive as more local options didn't offer as good of deals, or a floor plan that I wanted. Been in business a long time and good people.

John Grams: Awesome great customer service and got the parts i needed for half the cost of the other dealer in my area

Jim Barnes: Great prices n had everything i needed.

Cheryl Baker: Great RV Dealership! Very helpful and friendly!!!

Sue Clark: Great place. Great day to go look at RVs

Jason Marchant: Great customer service!

Steve Rogers: very lazy and poor service i would never go to them they do not support the products they sell and or sell a usable product

Kristina Poglese: There closed Saturday that's when people shop

William Mahaffey: Great place. Friendly, prompt. Needed a spare key for storage compartment on my rig. They fixed me right up!

David Maitland: Absolutely delightful experience laid back down home atmosphere customer service V chef at Canterbury green no haggle good deal