Best Social Worker Lansing Near Me

G L: I called and left a message for the case worker about 7 times, never heard back. Called back and they "elevated" the situation and added the supervisor, still nothing. Called back and they "highly elevated" the case and added the director, yep you guessed it, NOTHING!

Angela Baker: I appreciate the help given, but I can not understand why they can't hire enough employees to accommodate their case load. I've waited on a recertification over two months!!!!

william remensnyder: Punctual and cordial.

Keyana Wilkie: Been calling my case worker for the past month NEVER answers the phone get paid to do nothing, submitted my paperwork everything requested yet a week later I get another paper saying I didn’t submitted the stuff ridiculous could call constantly from the time they open to the time they close & not get through

Lukas Villalpando: The most defunct governmental institution I have ever had to deal with in my whole life. Have been given the run around for my benefits for over half a year, had specialists ghost me, had the supervisor ghost me, honestly could be that they just all quit, but regardless very unprofessional in general.

Mikayla Hamilton: I struggled for so long trying to hear back or get any information from DHS. I had contacted my caseworker, supervisor and still silent. I finally got connected to Lauren and she finally was able to help me with the information and questions I have been trying to ask for months. She was wonderful to speak to and honestly the most help with the best attitude that I have ever seen from DHS! THANK YOU LAUREN! ☺️☺️☺️☺️

Lamar Sorrells: Not a good experience can never get my stamps on time when it’s time for renewal

Devo Pace: I have been trying to get ahold of my caseworker since the 3 Ed no answer no reply to emails or phone call renewed my case information and was cut off my assistance still waiting on reply today makes 10 days not counting weekends.

woozy lj: Case worker never answers and keeps having me run around turning in papers that were already turned in only to denie your benefits. My case workers name is Michael and he is horrible!!

Judy Russell-Pearce: At this point , it seems that Michigan Department of Health and Human Services faked a “hacker hacked into the ebt system” scenario. They took them funds back themselves. 2 months later and NOONE received their funds back? But you make $2 more than “eligible” your benefits getting cut same day and hour 😂 After calling my worker, the landing office, and my area dhs office, all week, no answer.

Nadesia Maet: Everyone sitting behind that window is very rude and unprofessional every time I asked to speak with they hirer’s up they refused it

Helena Rawza: I have had almost 8 case workers in the last year since I’ve moved out here. Three times my cases have pended closure due to the incompetence of DHS’s. I’m dealing with this again currently. Have reached out to my case workers they were switching on me again in the last month since I’ve received my renewal. I have contacted supervisors twice now and some times I can’t even get an operator on the phone. I am fed up with stressing out over this and the amount of collateral damage it causes. I don’t know if the turn over rate is due to how employees are treated at their job or what, but this is too stressful and too much to have to go through constantly when the closure pending is due to DHS compliance, NOT MINE. I never had this problem before, until I moved out to this location.

James Hunzicker: Pathetic. Submitted my renewal forms last month so my benefits would carry over. Food benefits were supposed to load on the 11th, never did. Went in to find out why and resolve it and was told my caseworker has not "gotten around to it." She still hasn't. Always get her voicemail when I call, never returns calls and when I try to call to speak to chase mgr, never an answer and voicemail always full. Who holds these people responsible and how do I contact them???

RAGNAR THE WARLOCK: Why the hell can't anytever answer the phone and why can't anyone do their job

Sierra Tamez: Not only is it incredibly hard to get with a representative through their really dumb automated system. there was 41 people ahead of me and I chose to leave my number and get a call back. I got a phone call from them and the guy who answered was pretty rude and the call got disconnected and he never called me back. I absolutely HATE trying to call them for any reason and now I need to be on another 4 hour wait to speak with another person who absolutely will not be able to answer my questions. Fix your system and problem solving and you should probably call your people back....

Austin Jones: this place is a disgrace.

Greta Fortenberry: Jen in Environmental Control and Your female Security Guard are the worse public employees EVER.Both have Big mouths, no clue what they are talking about and are as UNPROFESSIONAL as anyone I have ever encountered in my 73 years on this Earth. That falls back on employee training.They have made the worse impression on your county as can be made. Horrible.If they worked in the private sector they would have been Fired on the Spot.On Yes, and don't forget Lying Todd while we are at it.Next time a camera comes around....remember there is NO Expectations of privacy In PUBLIC especially with public employees.No permission is needed to film in public areas. When you come out of or invite someone of the Public into your area it becomes public especially if they are carrying a Camera.And PUBLIC BUILDINGS ARE OPEN TO THE PUBLIC...Cameras and all.

Samantha Thornton: I've been waiting for 2 to 3 weeks for a letter about my case and I've tried calling but no one answers and they hang up.

Sara Wells: The people in this building are worthless. Nobody ever returns calls or emails until its too late. No word on my benefits, and my case worker, Rachel, doesn't even check her voicemail. Its been full for 2 weeks.

Infiniti Tucker: they suck always had problems with my case worker morgan she never did her job every time it was the 3 month review could never get a hold of her and i moved out of state in february it’s july been literally waiting on her just to send the paper stating we no longer have a case in michigan so i haven’t been able to get foodstamps because we are always waiting on her and still are!!

Jerry DeRousse: Outstanding!!