Best Water Jet Cutting Service Lansing Near Me

Andy Specht: Easy unload. There is one way in & out. If you're going to be late call ahead of time and they will work with you.

Jim C: Great service and selection

Bradley Ramsey: Good thing you guys require appointments... that you dont stick to. Unloading a 0300 before a 2300 makes a lot of sense. On top of having terrible non industy standard unload hours. And employees that don't feel the need to address situations, all they say is leave your paperwork and they'll get you. When you say you have a appointment they don't care. You won't see my truck here again. Place is a joke.

Gideon Floyd: The work that technicians performed was efficient and up to standard. The basement has been dry since the work was completed.

shelby: I had a sump pump failure with flooding in my basement (4/5/2023). To their credit, Roto Rooter was able to come out very quickly. However, I feel that I was grossly overcharged for the service. I had a new sump pump ($200) installed and a new check valve put in. Nothing else was done as when the sump pump went in, it drained all the water in the basement. I was charged $1,076. My basement was flooding and filling quickly so I paid it but I asked the tech if I would receive a bill with the cost breakdown and he said I would. I did not receive a cost breakdown.I contacted Roto Rooter on 4/6 and asked for an itemized bill and was put on hold for 30 mins. After getting back on the phone all they said was that they would talk to the tech and get back to me with the Itemized bill.It is now 4/17 and have received no word from Roto Rooter. I called to inquire and they again said they will "get back with me". My sump pump and check valve is extremely loud and thumps the floor in my home. Not happy with the service and the responsiveness of customer service.Service:Sump pump repair

Ess Bee: Rating of 1 star due to poor customer service. Did not inform me of drive time cost and wanted payment of $60 at visit. It is a very basic business practice to inform people of costs prior to charging them. Be forewarned if you use them. In addition, cost was very high for quoted service, with only a 1 year warranty and 1 revisit in case of problems. Pretty unfair if you ask me.

Tiffany Richards: Positive:Professionalism,Punctuality,Quality,ResponsivenessAdam and Brian came today and they were absolutely great! They got the issue resolved very fast and I am very happy with the services provided. *Basement main drain was backing up. They were able to diagnose the problem and were in and out with problem fixed in under an hour. I highly recommend if you have any plumbing issues.Services:Plumbing leak detection,Drain cleaning,Outdoor plumbing system repair,Plumbing leak repair

Julie Alfaro: Outstanding service…CAM is the best!!!

eric ha: Plan to pay twice as much as the others may charge! Mine had a exterior clean out, clean less than 60 ft Roto-Rooter charge $495. And they won't give estimates on the phone. Just had it clean by there competition for $225.Service:Sewer cleaning

Tess Pastoriza: Very frustrated, very annoyed. Don’t waste your time. Called at 9:30pm last night, the person on the phone super friendly. We were told Aaron (the tech) would call in 15 minutes. We waited until 11:00. Nothing. Called again was told 15 minutes they’d call the tech right away. Waiting until 1:00am, absolutely nothing. Called one more time. Was told the same thing. Waited until 3am. My basement has three inches of water in it. We were very clear about what we needed. We’re very clearly told wait 15 minutes you’ll get a call and he’d be on the way.Service:Plumbing leak repair

Kirstyn Pyles: Positive:Professionalism,Punctuality,Quality,Responsiveness,ValueAaron was great! Came to give a quote and gave a great price and ended up doing the work right away! So happy with the work that was done and how quick it took him! Would 100% recommendService:Drain cleaning

Ron Powell: Positive:Professionalism,Punctuality,Quality,Responsiveness,ValueShowed up promptly and did exceptional service. The technician was professional and helped explain the issues I was having in my home. Would definitely use Roto Rotor again and highly recommend them to friends and family.Service:Plumbing leak detection

Adam Hodges: Critical:Professionalism,ResponsivenessCalled Christmas eve, said someone would call and to be patient. After 36 hours of waiting, called another company who came out and cleared clogged lines within 1 1/2 hours. If you're busy and can't service the customer in a prompt time frame, at minimum, call them back and tell them.Services:Drain cleaning,Sewer cleaning

kitsmiller rv: Showed up within an hour and fixed the problem.

Paul Dickey: Critical:Quality,ValueWhatever you do, Please please please ask a local plumber first. I was quoted in the tens of thousands by roto rooter, and the same job was less than 3k through a local plumber. Not only were they late, they over charged me and I regret ever calling them...Service:Outdoor plumbing system repair

Tracy Kyle: Positive:Professionalism

Stephanie Fredline: Positive:Professionalism,Punctuality,Quality,Responsiveness,ValueI recently purchased a new home and immediately had some plumbing issues. I called Roto Rooter and they came out to fix it that day! Chris K. fixed all of my plumbing issues very quickly and even took the time to show me how to prevent them from coming back in the future! He was so kind and helpful. Thank you Chris!Service:Drain cleaning

John “artsen” Crafts: Some roots grew through my pipe and clogged us out to the street. I called several plumbers in the area and nobody was able to see any sooner than 48 hours. I called Roto-Rooter and someone was out here within just a few hours. He worked quick, cleaned the roots out, and even inspected the line to see how bad the damage was. Once he saw that the drain was in pretty good shape, he didn't try to push any additional services. It was affordable, and the staff was friendly and personable.Service:Drain cleaning

Chris Fox: Awesome I love their dispatchers. They're so friendly especially the one named Erica! She's great!

Kerry Shoup: Save your money and time. They came to my house three times for a SLOW drain and could not seem to fix it. After charging me $800 + for the work. The 2nd time they said if that didn't work they would bring a water jet ( for more money of course). So when that didn't work they came back out third time but without the water jet (what?).Offered to cut out a section of my pipe and replace it for even more money. Nah....I have zero faith in your abilities. Called to discuss my bill as I was not paying $800+ for basically nothing. I was willing to pay for a service call as they did come out and waste my time but the manager would not return my phone calls. I was not rude or disrespectful just wanted to discuss it. Crickets...so I am disputing this with my credit card company. Good luck going against Mastercard...

Bruce Oberlin: Service:Drain cleaningPositive:Professionalism,Punctuality,Quality,Responsiveness

Josh Rieuf: Positive:Professionalism,Quality,ResponsivenessWe had a backed up water lineon Sunday and called that morning. Joe called me shortly after talking to their office and he was out to the house shortly. Joe was professional, kind, knowledgeable, and went above and beyond. He doyble checked everything and explained everything he was going to do and did it all. Thank you Joe.Service:Drain cleaning

Delisa Holmes: Positive:Professionalism,Punctuality,Quality,Responsiveness,ValueI was extremely satisfied with my Roto Rooter technican Aaron. He explained every step of the process before he started the work. I am very grateful for his kindness and honesty! Will definitely use Roto Rooter again and ask for Aaron! Thank you!