Best Waterbed Repair Service Lansing Near Me

Rodolfo Facundo: We had a friendly salsa associate that understood my wife's handicap. I was really impressed with her knowledge and understanding of what we were looking for if the business would have given her more leeway with the price we would have been buying there!!

Denise Phenicie: The salesperson who helped me was very knowledgeable and helpful. Also very nice. I have shopped at this La-z-boy store many times before. And, I always keep coming back.

Jim Lott: All I was there for was to order a new replacement handle for an older chair. The man I talked to was friendly and hopefully took care of my problem.

kat sweat: Very helpful to find what we wanted

Martha Madigan: In the past I have walked into lazyboy stores and been ignored. I earn a good living but I dress casually which seems to be a deterrent for many sales people. This time, the sales person greeted me right away. She was very personable and attentive but not overly so. She could see that I knew what I wanted when I walked in the door and she helped me find it. It was a very positive experience.

Heather Tunney: Extremely friendly and knowledgeable

peggy booton: Martin was so helpful in making my decision for the rocker recliner I bought. He gave us information about the comfort and right fit for the chair that would be best for me without telling me which one I should get so the decision was completely mine with the information to hel9 me make the right choice.

Mark Ybarra: Excellent service.

Jodi Hancock: Service in the store was ok and prices were high, but I was willing to pay for quality. I went with a power recliner and picked it up almost 3 months ago. I have had them out four times already for repairs. The customer service rep told me the chair was being over- used and is only designed to be used 2 to 3 hours a day. Really? You spend over a thousand dollars on a "top of the line" piece of furniture that has a recommended daily usage? I also told the sales reps that I was having rotator cup surgery and I need the chair before that to sleep in. The service rep also said they are not designed to be slept in. If that's the case, why was that never mentioned by the sales team? This is my third lazyboy purchase in 20+ years and likely my last. My new chair will probably only make it to the end of the warranty year. Not worth the price!UPDATE- Jan 31m 2019- QVC has a Today's Special Value Lazy Boy chair and the company rep and host keep talking about how you can "sleep in this chair, live in this chair and use it to recover from many different surgeries". Interesting when the company reps all told me the opposite- that it's not medical grade, should only be used for 2 to 3 hours a day, etc. They will say anything to make a sale but they do not back it up with quality.UPDATE- it took 12 months and 12 repairs for a corporate tech to come see the chair and declare it a lemon! Something with the cold molding that was done incorrectly. Then I had to return the chair and wait months to get my money back. This was my 4th lazyboy boy purchase, the most expensive and MY LAST LAZYBOY. The service was horrendous everytime I called with another broken chair issue. Literally had pieces falling out of the chair multiple times.Chair continues to have problems. I have found screws coming out of the bottom twice (three screws) and have had repairs done 7 times already in 9 months. This was the first and last time I buy a La-Z-Boy power chair. It has been nothing but a waste of money and time.FINAL UPDATE: After a year of problems and a constantly broken chair, they sent someone from the manufacturing team. He agreed with me that this chair was a lemon 🍋. Said it was an issue with the cold molding.The kicker, they made me return it to the store, and I had to wait a couple of months to get a refund. I had NOTHING BUT PROBLEMS with the Lazyboy Corporation. I'm done with them. Buyer beware.

Bum Nowak: Knew the product line very well , helpful , pleasure

LKM Sr: I have not received my recliner yet. But the sale experience was great!

Art Coscarelli: Nice store with a huge selection. Rita (our sales person) did a wonderful job of taking care of our needs. Great experience!

LeAnne Reed: Thoroughly enjoyed working with Rita and Betsy. They were very Knowledgeable, friendly and fun.

P a Williams: Bad experience with Lazyboy on w. Saginaw in Lansing MI. A huge flyer hung in the store offering interest free for 1 year along with Lazyboy paying the sales tax. When I received my first billing statement, I was charged sales tax. I called the manager and she refused to take the sales tax off. I had to file a complaint with the Attorney General. Very disappointing!

Rockey Phillips: Went in just to look but Rita did a fantastic job explaining the different chairs and what to look for that I ended up ordering two rocker recliners.

James and Lauren Trainor: Excellent service. Good quality furniture. Highly recommend them at La-Z-Boy on Saginaw in Lansing, Michigan

Tara G: Terry was phenomenal! Patient and helpful and really knows the products. Let’s hope the amazing person we worked with is a reflection of the quality of the furniture!

Craig Dehnert: Friendly service helped me find what I was looking for and didn't try to sell me something I didn't want made sure the chair I picked out fit me properly

Brenda Wendorf: Found what we were looking for.Great service

Gary Binns: Great experience, great people, great service.