Best Wi-Fi Spot Lansing Near Me

xugy07: Worst company ever. Kicking customer like ball from one department to another. Online agent just cheat us to buy service here. They know nothing

Chloe: Tyler was super kind and helpful with changing our service over to a new address!!

Siempre Brilla: Been pleasantly impressed with the quality of service from them lately

Franklin Irons: Lure you in with a discount and bank on you not noticing they're changing their discounts.

Ellen Jesko: They will put a ton of screw holes in your siding and leave the outside of your house with wires hanging from the previous install. Be aware that they don't use calk so you will have leaks and carpenter ants. If I did want the wires off my house I will now have holes in my siding. They dont explain this before hand either. Never again. Thanks Xfinity and Comcast.

Cody Paseka: Horrible customer service. Told are only option is to call 1-800 number, we did that and keep getting the incorrect equipment sent to us...

Hailey Amarie: I asked about turning my equipment in due to having to stay in the hospital because of my disease they said I could absolutely turn it in. It took around 3 minutes and I thought it was super easy. What I’m upset about is no one ever told me about a huge cancellation fee of any kind before I signed the recipt for turning in my modem. Now I’m stuck with an over $300 fee that continues to be charged every month while I’m in the hospital. I’m so stressed out over this.

John Bauer: Carmen was great. Was in/ out 15 minutes

Debby J Davis: Taylor was an angel. She got my problem solved and stopped all my stress. What a great employee and an asset to the company.

husam alkhafaji: Excellent service and windfall someone who works there her name Amal . Thanks

Debra Kipper: Very nice and helpful

Mark: Went to talk to someone to reduce my bill. My first attempt I used their appointment scheduler, was in the parking lot when I got my 15 min alert and checked in. Over the next hour of waiting I saw 3-4 people that came in after me get helped so I left and came back the next day when they opened. Anxiously waiting for a fiber alternative to arrive in my neighborhood so I can drop them.

Travis C: RUDE! UNPROFESSIONAL! EXTREMELY TERRIBLE SERVICE!

Stephen Fiddie: The store employees were nice. This one star is for Comcast Xfinity. I had 6 months left on my promo, when I went over the internet data limit, I decided to add the unlimited option. It cancelled my promo when it shouldn't have and customer service said they can't fix it. Only option was to pay more for either an upgrade or downgrade and still pay more. This company is cancer, to large to actually care about it's customers and offering new customers extremely large discounts over loyal customers is a backward approach to retaining sales and brand image.

Kenneth Brown: Very professional and pleasant service.

Jack Hurlbut: I just came in today to buy me some home internet, had an appt for 4:15. The employee sent a "confirmation text" to my phone which was just a webpage asking for a credit/debit card to pay the $50 deposit because they don't trust us as customers. After I paid that the employee was experiencing technical difficulties with the system and could not get my account set up. Over an hour had passed and I was frustrated as I work all week and didnt want to spend my evening in that store. I just wanted to get my card refunded for my $50 they took from me, but that took another 30 minutes after they contacted their online support team. In the end, I still did not receive my refund and was told "they would zero out my account" and I left empty handed with no internet. Companies are very quick to take your money, but providing the service or returning their money proves to be very difficult for them. Comcast has had a terrible reputation for mistreating customers for years, and I was foolish for giving them a chance.

John Schraft: My service went up $30 after five months. These people will blatantly lie to you about everything. I'm literally moving so I can live somewhere with a different ISP

les vanalstine: While I complain about the cost of my xfinity service every month, today was the first time I went into the store in Eastwood Towne Center. I sat my remote on the fireplace and it melted! I went to the retail store expecting to have to deal with a "robot" person, poor service, etc.. I was promptly greeted with smiles from everyone, they chuckled about my melted remote, gave me a new one and treated me with respect and a valued customer.I was not expecting such friendly knowledgeable service. I would go back just to say hi and enjoy their spirit!

M L: No help. You can't get any assistance at this store because it is only for sales. You can't get assistance if you call Xfinity because of high call volume or if you get through your call is cut off.

Caroline: Xfinity is great if you never leave.Tried to cancel my service in the store the guy who helped me took my box and did nothing else, said I was good. Called customer service the following week and found my service still on. Had another month of fees and huge hassle to cancel the mobile account.

Joel Sodeman: I have used Stellar for quite some time now. Their internet is very fast and very reliable, but even better is their service. I have had some technical issues and they have always been prompt, professional, and nice. Yesterday Jose came out and was able to fix my cable box issue and he was great!

Noah N: Andrew was fantastic, stayed with me until the issue was resolved and was super understanding and patient.

Joy Mazhangara: Andrew kindly handled my service ticket. I was without internet for weeks and he expertly assessed the cause of the issue. Alongside that he also sent an awesome and knowledgeable technician, Jose, the same day to ensure the issue was fixed long-term!

Hannah Alzamzami: Andrew always gives the best customer service!

Abigail Pritchard: Andrew was so helpful and kind, he solved my issue in under 2 minutes!

Nathaniel Johnson: Andrew helped me get everything set up in my new apartment and was super helpful! Very good experience so far!

Arcangel Baking: Just wanted to say thank you to how helpful Andrew was yesterday. He had the patience to explain how things work and saved us a bundle. We really appreciate the excellent service!

Alia Dada: Andrew was absolutely amazing, thoughtful, and took care of the problem I was calling on!!!!!

Kyle Graf: I just recently moved into my apartment and was having some issues setting up the Wifi today. Andrew called me back promptly after submitting my ticket and was able to easily guide me to fix the issue and get my Wifi and internet service working. Also was a great conversationalist!

MoNique Harvey: Jose James restored my internet today. He was very polite and patient. He found that I needed to update the firmware on my router. He was very professional and now I have high speed internet again.

Meredith G: The staff on the phone knows nothing at all, and they care nothing about their customer. They are incapable of providing appropriate wifi service.

Kelly Leary: Jose James went above and beyond. My wifi and direct tv haven't been working since I moved in and I finally called stellar to figure it out and Jose called me 30 minutes after my ticket was placed and came to my apartment within the next 2 hours. He was very kind, personable and patient. He fixed my wifi and even updated it to make sure it would run as fast as it could. He even created a guest wifi for my friends to log onto when they come over. For my direct tv he made sure everything was running properly. He was very thorough and I was so thankful he was able to help me out. He even told me to not hesitate to reach out in the future if I have any other problems. Thank you so much Jose!

Anneliese Jones: Jose was my helper and he has been great! Nice guy! Always answers questions and figures it out quick! Love stellar and their employees are all very helpful and kind!

Peyton Rose: Ben was super helpful and fixed my problem

Emily Sergent: Connection is constantly lagging and just overall terrible. I don’t understand why I’m being charged $60 a month for this kind of service when I was paying $20 for Comcast and it ran 100% faster and was more reliable.

JSTS: Awesome experience working with Jose and Josh! They checked everything to make sure things were working smoothly and even helped me update my router!

King Seleb: Andrew Was a great help in setting up today

Royal Ihuaenyi: Jose did an excellent job changing my router at Elevation Apartments today. Quality service

Brandon Loy: Was having some difficultly setting up my new laptop and connecting it to wifi. Aili went above and beyond to help me set up my laptop as it took several tries to do so. I appreciate the quality customer service she gave me.

David Z: Jose provided excellent customer support, going above and beyond to address my issue. His dedication really stood out and makes a real difference for customer loyalty.

Todd Donaldson: Awesome, big rooms. Add an awesome price. Great staff and great customer service.Rooms: 5/5|Service: 5/5|Location: 5/5 …More

Lisa Yurconis: Nearby activities: Farmers MarketRooms: 4/5|Service: 4/5|Location: 4/5Hotel highlights Quiet …More

Dave Cameron: Quiet, and clean. Lots of breakfast choices. Easy access to the expressway. Many restaurants nearby. Fitness center and pool; both were good. Better than an average Hampton Inn.Rooms: 4/5|Service: 4/5|Location: 5/5 …More

SMR: The rating is based on expectations and standards given the hotel name and location.Pros:- Check in staff was very welcoming. She was a colorful energetic person.- room looked overall good and well organized- bed was big and comfy.- prime locations to lots of restaurants- interior decor of hotel was vibrant and modern- option to tip housekeeping through scanning bar code- it has a gym! It was clean with cardio machines and free weights- hallways looked nice. Could use air freshener- 24/7 teas and coffee at lobbyCons- check out staff was not friendly. The staff night before said we could have late check out “no problem”. No fee was mentioned. When I asked morning Saturday staff she said “it would be extra charge”. ?!?!- room closet was very dirty. Hair and dust floating around. Hidden areas had dirt (under ottoman)- ottoman leather old and torn apart (see pic)- breakfast was limited and not refilled during the Thu -sat stay we had. Coffee was empty, and staff working the breakfast area directed people to the lobby coffee.- hot tub was greenish and did not smell good- room sink would not drain smoothly

ruben tejeda II: Perfect stay. Enjoy the easy walk to beer and food garden. Loved it.Nearby activities: Food market, beer garden and more.Rooms: 5/5|Service: 5/5|Location: 5/5Hotel highlights Quiet, Kid-friendly, Great value …More

TheBigPolak: Well located hotel with restaurants nearby. Room was OK, but lacked regular maintenance with carpet fraying, furniture worn, and the fitness center was the dirtiest that I've even seen at a Hampton Inn.Rooms: 2/5|Service: 4/5|Location: 2/5 …More

David L: It's proximity to horrocks is awesome, just had some unfortunate communication issues during my stay. The room was pretty decent though and free breakfast. Not the worst you could stay at!Rooms: 4/5|Service: 3/5|Location: 5/5Hotel highlights Quiet, Kid-friendly, Great value …More

Nichole Cribley: Absolutely love this place. Had a wonderful stay, nice staff, along with a beautiful view!!

Hailey: Good location, right off the highway and near restaurants. Rooms were clean and the service was nice. They had a good spread for breakfast buffet. Hot tub worked while we were there.Rooms: 5/5|Service: 5/5|Location: 5/5Hotel highlights Great value …More

Mark: Kids were here at an event. Everything was great!

Hank Evans: Very clean!

Sara Scott: This place is ok for a quick place to rest your head but not at all Hilton quality. More Super 8 or low budget motel at best. Mold on shower head in our room, pool was ice cold due to broken heater, hot tub was bath water hot at best and MILKY. Black and grimy edges. Very disappointed. Will pay a few bucks more next time and stay elsewhere.

Kara Grace: Cost effective gym option if you want to swim! My favorite work out is lap swimming, but the options are scarce in the Lansing area unless you want to pay a high cost or are lucky enough to live close to the Alfreda Schmidt Center (free lap swims!!). I found this community center near my home and with a payment plan as an out of district resident I pay $25 monthly for access to the pool and to the gym! The gym has minimal equipment and is fairly small, but it works for my desire to get active and try some things out. The pool is gorgeous and always fairly warm, the locker rooms are also well maintained.

Tamera Thuma: I enjoyed a theatre production on the property. Very nicely kept grounds.Inside was very clean.Restroom was very clean.Overall a very pleasant experience.

Hien Dalat: Wow, I experienced a lot of 'first's here. Firstly, a lady who helped me preserve two swim slots, while being friendly, preserved two slots in April when it's already May. They sent me a receipt with zero charged. I thought it was free. Then the night before my swim time, I realized the mistake, I called but couldn't reach anyone. I tried to fix it with my account online - I was told my account was already registered - but none of the passwords worked. So I asked the system for a password retrieval email. None came. So I decided to come in the next day still, hoping that it's just a weird typo on the receipt. Nope, she actually reserved a day in the past for me. When I explained the situation to the lady at the front desk, she gave no apology at first, she had the audacity to lecture me to check the receipt. Hold up, what kind of software do you use that allows you to preserve past events?? This is a first. Does it still make sense to you that this is still my fault if you preserved a date in 2020 for me?? I had to stop her half way to ask that question. I had to stop her to explain what I tried in vain to reverse the situation. After 20 minutes, she said she's sorry. That should be the first thing that should have come out of her mouth. Because this is still firstly your responsibility. This is not how you do business, letting your customers check for your mistakes.I was really upset, called in to get a supervisor. I got someone who could squeeze me in at 2pm. The front desk lady who lectured me about what time to call in to get issues resolved? Well I called twice to get voicemail. Ok, don't lecture me then. I got there at 2pm, being told I had to pay. Ok, paying is no problem. The problem is the fact that no one had told me, not the lady who helped me preserve the time. What if I don't carry my card with me? I do that when I don't expect to spend. You're getting way too comfortable with the people around here that you assume everyone is in line. There are transitional people; this is a college town, mind you.After my swim, I found out there was no swimsuit drying machine. This is the third first. Never have I been in a swimming center that has no such machine.Three inconvenient incidents within a day is enough for me to pass on using this center again.

David Molenaar: No line to vote at 11:55 a.m. got in and out in 10 minutes

Linda Bennett: Went here to vote Everything was laid out very nicely

Craig Anderson: Used the satellite city clerk location. Quick and easy!!

Ben Eysselinck: It's a crazy year but it's an good place

Brian Hoort: The staff are always so cheerful and helpful.

Keith Evans: Really nice place to walk my dog with lots of bunnies to capture her interest.

Michael Conway: Great East Lansing facility.

Prime Time: A great place in our community!

Roz: Saw Annie. This venue is amazing for theater. And the play was wonderful!

Martha Ann Toy: Pool was nice.

Todd Swales: Great place!

Mary Ann Wagner: Great facility

Sara Grigsby: As a former Hannah student, I will always love this place!!

Rafat Abudayeh: Very reasonably priced activities for the community, swimming, ballroom and other physical activities.

Megan Steiner: Saw a lovely ballet show

Dina Ab: I did my daughter open house. Very convenient

Gary Schafer: Love this place