Best Bentley Dealer Sterling Heights Near Me

Val-U B L E: Great vehicles

Lori Rapp: Our experience at Bentley Troy was first class all the way! The staff made the experience fun and informative. They spent a lot of time with us showing us various details about the Bentley we ended up purchasing. Our salesperson, Duane Hill, was extremely knowledgeable and helpful. He definitely went the extra mile in making sure we had the ultimate experience.

Robert Rupert: Dan and the mechanics were great!!!

John Joseph: top notch service

Jeffrey Taylor, CCFS: Duane is a great host. He will answer your question.

Joey Zago: Justin was fantastic to work with. I've bought a Lamborghini as well as a Rolls-Royce from Justin so far and am now looking at buying a Bentley from him as well. Justin goies way above and beyond for his clients and is more than what to help out long after the sale.

Max Alfes: Very nice people with very fast service.

rob bachula: Have bought last 3 cars from Mike Frank and he always does a great job.

Michael Marcil: I have been going here for about 5 years. I always have to go back after a service because a problem light goes off on my dashboard after I leave. Pretty disappointed that I always have to return a few days later to fix something they didn't fix right. They are pretty nice and fast but please do a better job ensuring everything is fixed before you send us on our way. I live an hour away and it's inconvenient. I've also gone there twice to change my tires but they didn't pull them from the warehouse so I had to reschedule. I hope my car is fixed without costing me extra money.

James Rogers: The people in service are always very cool. Thanks guys.

James Everett: Great service

Barb Stowe: Thanks Kevin for a great jobVYLetel VW. Never disappoints.

Randy B: Nice selection of vehicles, considering the current market

David Kendra: If you are in the market for a used car, I highly recommend you reach out to Gino C @ Vyletel in Sterling Heights.I honestly loathe the thought of buying any car as I have had way more bad experiences than good. And I really didn't want to buy a car in person from a dealership - I wanted to buy from one of the 'on-line only' dealers - but the price on the used truck at Vyletel was too good to pass up. So I was expecting another bad experience of pushy sales people, price changing, being held hostage, and no post sale support.My experience could not have been more the opposite with Gino. From start to finish Gino made the purchase process transparent, appropriately informative, and most importantly - he delivered on everything he said he would do.I feel like I found that incredible hole-in-the-wall restaurant that no one else knows about....and while it may seem I am doing HIM some favor by posting this review - which he rightfully earned and deserves - I am actually doing YOU the favor.Don't change Gino - you are the good person every car buyer is hoping to find when they walk on a lot! Thank you!

Adi: I made an appointment to replace all 4 tires and alignment, they just replaced my tires and I had to lose another day of my free time to go and do the alignment.And then when they gave me the paperwork at home, I saw that it was given to me by another person.And always something

Maria Payne: Bryan H was phenomenal! After going to several VW dealerships, Bryan was my saving grace! He was able to find the exact car I wanted for literally half the price of what I was quoted elsewhere. Brian was friendly, knowledgeable and efficient. This was by far the easiest and most enjoyable car shopping experience I've had. Thanks Bryan!!

Thomas Murphy: Always great service!

Mary Cybulski: My service was addressed immediately by the service representative.

Liora: Great service !

Al Robotnik: Put scratches in my car would not fix thexcellent terrible service

Larry Cobb: Vyletel, has the best personnel. Mike Frank in sales has sold me and my family atleast five VW's. The best...Service manager, David, has always given my family the best service.

Jackie Ford: N/A

doug beaudin: Maintenance was done exactly when they quoted. All dealerships should perform at this level

Richard Schaffner: I chose this rating, because the service was great and even though my car was done and I had to wait a bit on the paperwork, the service team offered to comp my tire rotation for my waiting. I thought this was a very nice gesture, and appreciate it.

Freda Giblin: Fast service, we were able to use a service coupon, very nice waiting area.The lady at the checkout desk was so nice and friendly -- really made our visit so pleasant!

Andrea Lueders: Friendly, fast and easy. Thank you!

Yasma L: I didn't have to wait long, I was impressed.

Karina Beltramo: CAUTION- THEY DAMAGED OUR CAR ENGINE WHEN REPLACING THE STARTER AND REFUSE TO ADMIT ANY FAULT. We took our family vehicle in for a starter replacement to this facility. Prior to the starter issue, the car ran perfectly. My husband works from home and the car is parked in our driveway and never leaks oil and never had any issues. We bought it used in December 2022 and had it fully inspected at your facility (at vyletel) and we put a couple thousand miles on it. We had the car dropped off in the morning around 10 am. Vyletel replaced the starter and was suppose to perform a fuel injection cleaning as well. They got the car running again. We were called at around 1 pm and told that by Gina that the car was up and running. Then a couple hours later Gina calls again and tells us that our car is leaking oil all over the shop and needs an oil change now. Then an hour later the service manager Chris Lawson calls us and tells us that the tech seized our engine and ran the engine to failure and now we need a new engine. We now need a new engine because of the negligence of vyletel’s tech -running our engine to failure while the car was leaking oil. We have discussed this with Chris Lawson the manager but unfortunately he has been unable to help fix this issue. We are still out an engine on our car because Vyletel. We now have no family car. I have a toddler and a 1 month old baby and a growing family and we now have no family vehicle to transport our family together in. Vyletel refused to pay for the cost of the new engine. Money is tight right now and we cannot afford the thousands of dollars of a new engine. We live right across the street from vyletel. We would haveLoved to keep the relationship going as long customers. But we will never go to this dealership/shop ever again. We will tell all our friends to never go here. We are also still considering taking legal action for this negligence.Also.. this business is deleting their bad reviews. So you will not see the bad ones. How sad and dishonest.

jonathan nofz: Karl is excellent and will continue to purchase autos from him. Also in the past he has been great solving some difficult situations.

Kim Quayhackx: I am thankful for Scott and the teams help with sales and service for more than 10 years now

Alejandro Mendez Ruiz: The maintenance service was very quickly and very good price. When I scheduled the appointment, it was easier than expected.

Thomas Dorko: Was able to get an oil change and tire rotation by contacting the service desk the same day because they had a open spot. Thanks.

Karli Minor: I had the absolute best experience here buying my new car. Gino was amazing and answered any questions I had. I cant recommend this dealership enough! :) Thank you!

Jitesh Desai: We leased GMC Terrain thru Domenic Torres. One of the best vehicle purchasing experience we had since started buying cars in 1985. He came across honest and credible. Thank you Domenic.

IMANEKO: Sad but true, Vyletel has been disappointing the last few years. My husband and I have been repeat customers for a while, leasing two vehicles and additionally purchasing another. These exchanges have been ok - but when returning for service or presenting questions, it is minimal service, at best. Waits are long, and personal interactions are less than desirable. It appears to me that they are not interested in my business any longer; I am certain there’s others that are.

Jane Martin: I had a great experience. My salesman was very helpful and informative. I will definitely be back!

Donald Guerrini: The salesman was knowledgable accommodating and courteous. The experience was care free and any savings possible was applied.

Kelly Tapp: Matt was a very conscientious service advisor. I waited in the lounge during my appointment and he was great about keeping me updated. He patiently reviewed the results from my service call, and explained next steps based on priority and timing.I’ve already bragged to family & friends about what a wonderful experience this was, thank you!!

Edward Polan: Very low ball offer on buying existing vehicle. Two other dealers offered 4k more. Other than that the $210 doc fee seems out of greed and not need. Salesman experience excellant as well as delivery of ordered vehicle.

Matthew Charnecki: Brian Jones was the best with helping us get into a new lease for myself and helping get my daughter into a lease as she leaves for an out of state internship!

Safaa Ahmad: Their very lazy, i drop my truck for 2 hours and than they came up to me asking me why i am still waiting, they thought to keep the car for the next day

Ian Fisher: Excellent service from Gina, and Chris.

Travis Clinton: Even though vyletel gmc service took care of the issue I was still dissatisfied. For starters they had my car for two and a half weeks if you was going to have my car that long you should have provided me with a loaner. Secondly service never did give me no type of updates or what was going on as far as taking care of the issue.

Blake Searight: Found the truck I wanted on the lot and received excellent service. Was a great buying experience overall.

Chris Andrews: Matt Martin is the best! Service was also done great. Thanks!

Angela Everett: Left me speechless, it was amazing

Tonette Morilla: I purchased my first car here and left out with a great overall experience thanks to Rocky. He was of great help and made the purchase process quick. I was looking for a used vehicle with a specific price range and mileage and not only was that met, but the car condition was outstanding. Definitely recommend this place! Very friendly staff too!

Anthony Dicerbo: Tj McConnell great presentation and very informative will be make a purchasefrom him

hozefa ezzi: great place

Djeni Iliazi: I bought months ago i Range Rover velar at this dealership and they didn’t told me that the car was in accident , when I moved to Naples Fl after 1 month that I bought the car I went to the Range Rover because my car started to do some noises and there they told me the car was is in accident.( and the information WASN’T at the carfax )When I contact them about this they told we can’t do anything and to think I’m paying the insurance from the dealer that’s covering anything.This guys are professional thieves and liars get the money and they don’t take responsibilities.

R Armenta: Best place to get assaulted

Alaskan Whiskey: Karen threw out a POC out of this place 8 months ago. Don't do business with these losers.

Talisha Mack: I got my dream truck thanks to Kyle and the finance manager! They worked hard toMake sure I left happy! Please go and see themASAP!

Robert Simmons: $8000 for engine ..2 weeks later car shut off which could've caused a deadly accident while driving with my 16yr and 19yr old daughter inside vehicle..had car towed back to dealer..after 2 weeks Russ the service guy stated it was a fuse block needed to be tighten..no charge,but Russ stated leaking power steering system...so after 3 more months without a loaner car Surburban Troy cadillac dealership decided to give me a loaner car...5 days later Russ stated car ready and my balance $1900 after carshield paid Surburban Troy cadillac dealership $4000..carshield is legit...but Surburban Troy cadillac dealership is trying to rob me..kids back to school..no one has that type of money for repairs..I driven my vehicle only 2 weeks in 3 months after giving Surburban Troy cadillac dealership $8000 for engine replacement. Pray Surburban Troy cadillac dealership brings my balance to common sense $0.

Kelly Tekeste: I worked with Tony Cawson and he sold us our dream truck! He made the buying process very smooth and easy. We drove from 3 hours away and he had everything ready as promised. I would highly recommend this dealership when purchasing a vehicle. Thank you Tony for all your help!

kevin boit: Bad customer service

ahmadia fuller: Horrible costumes service

Ashley Taylor: If you don’t look like you can buy they won’t treat you with respect.

Albert: Stay as far away as you possibly can if you a poc or any minority.

John Doe: Terrible customer service. Walk in to see some cars in person then kicked out.

Shane Bishop: Seen where one employee pushed a guy out the door while kicking him out all because he was respectfully filming his interest in the vehicles. Honestly it's disgusting to watch.

Ben Sulam: Staff are very disrespectful and have no good tolerance near customers!!! Please don’t buy your car from here go some where else’s !!! Places that actually respect and have good intentions around you !

Tyrone Griffin: Discriminated and assaulted, pushed outside the building, horrible customer service . (Don’t shop here if you’re a minority)

Kenny Smith: Rude lady in McLaren

Jack Schuetz: Fixed my ac did a great job