Best Bicycle Club Sterling Heights Near Me

Dave Manley: I just needed a screw for my fender. The guy looked at it, and 20 seconds later came out with it. He was very friendly and attentiv we.

James Hutchinson: Bought a Diverge with a defective rivnut & they warrantied it without hassle. Nice staff, no complaints, would buy again.

Rob N: If you’re looking for a Tri bike Fraser Bicycles is your best place to go. Staff is super friendly, knowledgeable, and go the extra mile to help you get exactly what you are looking for.

h z: Affordable prices, great service!

Jeremy Stein: I thought everyone was nice...Felt modern ,but with a personal service...Did an excellent job fixing the bike...Yes I would recommend and go there again...

Erika Andersen: Fraser bike is hands down the best bike shop around.

Da Gra: Great craftsmanship and knowledge of cycling with speedy turn-around time on repairs.

Faris Bunni: Excellent and professional service with pretty nice people for serving customers.

Jake M: I took my bike in for a tune up at the beginning of the year. It didn’t necessarily have anything wrong with it, just wasn’t shifting as snappy due cable wear and could use an inspection by someone who supposedly knows what they’re doing. Instead I got charged $200 for a bike that now will drop chains (never did before) and, more importantly, has messed up brakes. Not more than two days before I took my bike in for a tune up, I rode it around stony creek a couple of times. Again, everything was working ok, just not quite as smooth as when I purchased my bike 2 years ago (new). I dropped it off at Fraser and they had it for over a week. When I finally go to pick it up, the temperature had dropped again—this was early spring, so nice days weren’t consistent yet—so I stored it indoors; up until then it had also been stored indoors all winter. When I finally get a chance to go on a ride about a week later, my front brake did not work. Caliper feels squishy, and it doesn’t grab the rotor. So, again, timeline: bike is working, not perfect, but working - go for a ride to confirm all is working - take into Fraser for a tune up - next ride the front disc brake is completely out. They then have the audacity to tell me that I must have contaminated it and they charged me to fix it. I regret not raising my voice then! They had to refinish my rotor and sand down my pads. Now they squeal and don’t catch like they used to. I didn’t want to cause a stink because everyone at the store had been friendly enough, but I should have demanded more. They broke something and charged me to fix it. On top of that, before offering the refinishing option, they were going to charge me for new pads. This was during the L03A pad shortage, so that probably would have been another $100 plus wait times for shipping.And that’s not all. I paid them to install my new handlebars. I provided all the parts. I should have done it myself. They didn’t even try to wrap the handlebars… The bar tape is loose, the areas where they applied tape to keep it down is coming up, and I had to tighten the caps when I got it back. Also, I bought a mount for my wahoo that they didn’t install. If I hadn’t had noticed while walking out (was in a bit of a rush), they probably would have never given it to me. They also didn’t put any carbon compound between my bars and stem, so it kept slipping. Again, I figured this out and corrected it myself.Further, I had gotten a fitting prior to having the bars installed, so I asked if the new bars could be angled to reflect that position. The person doing the fitting said they would note the new angle so they were consistent with the position of the old bars post-fitting. After getting the bike back, they weren’t even close! We specifically spent time making it so my wrist wouldn’t stretch down as much to reduce strain. Instead, it was worse than before. Luckily, the person doing the fitting explained the position we were looking for so I was able to correct that.I don’t know… maybe they treat triathletes or people who bought their bikes there differently, but I feel cheated out of my money. I’m only writing this now because the sound of my front brake was really getting to me today, and I had dropped a chain.

GOforBROKE: All I can say is WOW that was such a pleasant experience and the staff, especially Steve, were just amazing. Even though they couldn't fix my problem steve gave me his time and expert advice for how to move forward with my project bike. Steve is Probably the most genuine person i have dealt with in a long time to be honest. This is now the place that I use to get bike stuff! Love it

William Bejin: Took my bike in for some minor repairs that turned out to be a bit more than I anticipated. They couldn't fix it on the spot because the rear derailleur was shot. They found a replacement and got everything working great again. Great service and at very reasonable price. Highly recommend Fraser Bike.

Peter Babby: excellent service, went in there just to fix a flat on a bike i didn’t even buy from them… very knowledgeable and kind ppl… go see rick

Keith Stone: Was in for a gear adjustment on the front pedal. Ok only took a few minutes and I we was on my way. Great job!

John Piwonski: Went in with my son and daughter to get a tricycle and two person child carrier/jogger. After waiting for ten minutes with two other customers in the shop I still wasn't helped so I decided to leave. Somewhat annoying when with the prices was most likely going to be spending $750-$1000 and the workers could care less about helping me.

pongomich pongomich: Went to Fraser Bicycle shop today. Staff was very kind, helpful and honest. They have such a large selection of bikes to choose from and many accessories as well. Would highly recommend.

asectre: Very rude and disrespectful along as unprofessional at one point I called and they said they didn’t have my bike when I dropped it off a week before as well as having no stock

Mark Dixon: HIGHLY RECOMMENDED!! Super nice staff, very knowledgeable.

Steve Wenzel: Staff is ALWAYS. courteous, helpful & knowledgeable

David Zuber: Great place for any of your bike needs.

Valerie Howse: Great as always!