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1. Detroit Birth & Death Records - Detroit

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· 48 reviews

400 Monroe St, Detroit, MI 48226

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Detroit Birth & Death Records: what do users think?
Nigel Ramos: Needed my birth certificate to get my passport because my dad passed. I was in and out, true angels.
Rolena Collins: Been here an hour and a half waiting to get a birth certificate.
Jewels Jewelz: 50 minutes after my appointment. I finally received my birth certificate, even though the name was spelled incorrectly and the clerk just brushed it off. Multiple people with appointments after mine left before me. The man said it depends on who is pulling my records. This place is incompetent. It should go by the time of your appointment not because your paperwork was given to a lazy person. The lady I walked in with, and had the same appointment time, left 40 minutes before I did. SMH. Also I wanted a duplicate but she said she couldn’t fix the name she spelled wrong so I only received 1 copy. Terrible
blake fi: These people are lazy and wont lift a finger for you, avoid them. On VitalChek theres an option to have The State Of Michigan search your birth certificate and they will ask your ID upload first, approve it in 2 days, then ship your birth certificate in 5 days or less plus the overnight UPS from Lansing.Stay far away from detroit city workers, theyre incredibily lazy and rude.
Buendia mig: I went in person to get a copy of my birth certificate to renew my passport and they told me I had to order it online through vital check, been over 4 months now and still haven’t received anything even after paying the 20$ next day shipping fee
Niles Allen: Extremely rude and no humility
ABNGI: over 4 months and still didnt receive my child birth certificate. corrupted city and corrupted employees.
Rodney Cook: You guys need to put online by appointments only I drove over and a 1/2 to Detroit just to get a copy of my birth certificate and now I'm finding out this appointment only
saeed suwaileh: Good people 👍
Halal Sayed: Where do I begin. I was told to use vital check from the city of Detroit birth records so I did and then for over 4 months I’ve been waiting so vital check began to call me because it’s been over 75 days, the city of Detroit are not responding to them, after 3 failed attempts. I seen a refund in my account, so if u in a hurry good luck. U need birth certificates for passports, and until now I can’t travel anywhere.
Tenisha: If anyone decides to order their birth certificate online please know it may take over 6 - 9 months to receive it in the mail. Ordered early February, still waiting. The state of Michigan and the city of Detroit contracted out to a company called Vitalchec. They are not accredited by the Better Business Bureaus and currently have 518 unresolved complaints. Customers are provides an order number and pin to check the status of their orders, which has an expiration date that is conveniently the same time as when your supposed to receive the order. They don’t tell you that part!
Delanda Williams: I had to go 4times an finally received it.... but they made sure I was taking care of before I left town
Kita Cold: Always on point for me never had any issues some of the people are very sweet not everyone is rude :)
Ellie: Avoid at all cost! Such a waste of time.Dealt with the 2 rudest government employees I’ve ever come across. Both women provided me with false information so they wouldn’t have to do their job to mail out a form I needed that isn’t available online. I’ve had to go through this process with other county offices and never had an issue. Ended up just calling a different county and requesting the form, and had no issue
D Jordan: Go online and order your birth certificate from VITALCHEK and get it from THE STATE OF MICHIGAN. DO NOT ORDER FROM THE CITY OF DETROIT. They are slow , they don't care will process your order in a minimum of 120 days. If you're depending on them you will loose every single time. These ppl DONT CARE ABOUT YOU OR YOUR SITUATION. Be proactive and go another route and save yourself the stress. Don't set appointments either they are booked until damn near August.
Rosalinda Cardoza: I thought they were accepting walk ins but I guess not. The lady told me it's by appointment only but how the heck do they expect you to make an appointment if nobody answers the phone??? I called days ago and left a voice-mail and called again today and yet again still no answer. I called back to back and at one point it stopped ringing so I know someone's there that can answer the phone. Smh LAZY
cynthia snyder: They don't answer their email.
Zalika Kelly: They have two different numbers for their Call Center no one answers either so it’s close to impossible for you to set an appointment to get a birth certificate. I’m not sure what’s being done but they’re not working.
April Swilley: IS THE INSIDE OPEN YET TO PURCHASE BIRTH CERTIFICATES AND HOW MUCH
Jeremy Mcelrath: Lady at the front door on the sixth floor kind of lazy didn't want to do her job
Matthew Thomas: I ordered several copies of my birth certificate from this company. They never delivered. There is no way to contact them to inquire about the status of your order. I had to raise a dispute with my credit card company. Hopefully I will get a refund.

2. Royal Oak City Clerk - Royal Oak

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· 5 reviews

203 S Troy St, Royal Oak, MI 48067

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Royal Oak City Clerk: what do users think?
Lazieta Parish Parish: I got to the Clerks office at 9:00AM, not realizing they didnt open until 10AM, and when I called Jill will not mention her last name went above and beyond to help me obtain my daughter’s BC. She didn’t have to do this but she did because I drove 40 minutes to get there and she didn’t want me to have to sit in the car for 1 hour and wait for the office to open. Jill I know you had other things you could have been doing so your busy day would run a lot smoother but you chose to help me and I appreciate you so much.... You really made my day. (I’ve never written a review on anything but I had to do this.) Thanks Jill @ The Royal Oak Clerks Office.
Monica Kloc: Rude staff on the phones, I sent via mail for a BC and never received it so I called to inquire about it. I received a call back from one individual who was kind and pleasant, but there was one person who was incredibly rude and didnt appear to want to help me and acted as though it was my fault I didnt receive the birth certificate (turns out they never recieved my form and usps lost it ). They didnt even say goodbye, they just abruptly hung up when I said thank you ... if you hate your job please quit and do something else, you work for the public...
Shawn Dawson: 203 South Troy Street Royal Oak Mi is the Royal Oak city clerk office. Moved before elections and did not inform public until you drive to old city clerk office.With note on door, WE MOVED. I’m disabled so I had to walk back to car find 203 S Troy st. Me and other people was confused all entrances was closed.You had to walk around back door.Why did they moved and did not updated in google.Everybody I ran into was confused and why we were sent to old address first. This is wrong and unprofessional.
Chantal Grumski: I ordered my newborn sons birth certificate from their online portal, and selected for it to be delivered via usps. I never received it. I called the city clerk and at first they said there was nothing they could do and to go to usps. USPS said it should've been sent with a tracking number, especially if it was a BC. I had to call a few times and the clerks office did end up letting me know I could come in to get another one. It was hard for me because I have a newborn and my husband travels, but I went in today to get it and they had it waiting for me. I do appreciate the quick service and that once I called a few times with this issue they waived the charge for me to have to pay a 2nd time. I gave 3 stars for the hassle but for the quick service when I came in and the gentleman knew my name and had my BCs ready!
P Manion: Very friendly and helpful staff!

3. Dearborn Clerk's Office - Dearborn

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· 7 reviews

16901 Michigan Ave, Dearborn, MI 48126

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4. Livonia City Clerk - Livonia

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· 4 reviews

33000 Civic Center Dr, Livonia, MI 48154

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