Best Blood Bank Sterling Heights Near Me

Gg Thompson: Laura S. the best. She gets the job done and works hard.

Ian Carter: Great service Laura S. Does an amazing job.

Bud Montreuil: The staff is friendly and helpful. I never have any problems. Get there about 8am and there's rarely a wait. Help people and make money.

Ashley Miller: Megan is very nice and professional.

Paige taylor: Laura is always a good help. Always good service.

Randy Spitler: Shout out to one caring professional Laura Shreave.Great experience!

Elaine Niforos: I’ve been going to this location for months. They are professional and friendly and it’s kept clean. Shoutout to Laura for a quick painless stick.

Patrick Roy: Laura Shreve took good care of me today.

Kate Middleton: Love this location! I rarely run into long lines here or any kind of wait, and all the staff are so nice and careful! Highly recommend this location!

Steve Hudson: Best location everyone is great. Miss B and Taylor are the GOATS

C O: Megan & Chris are kind, efficient, and highly skilled. They work great as a team

Reginald Raybon: Megan was extremely gentle and generous during my donation process. She brings extraordinary energy early in the morning which helps the process go a lot smoother

diego gomez: It’s hard to feel comfortable getting your blood drawn, but Megan, made everything much easier. As soon as I walked back I was welcomed with a warm smile and a couple of jokes. And as she placed the needle within my arm, I felt no pain or unease. And as I left she wished me a good day. All in all I was quite impressed with the professionalism of this young lady

ShaRee Hall: I thought this one was better but it's just like the one in Roseville rude bad attitudes employees

Rick Schoenherr: This place used to be very nice with friendly workers. Not anymore seems like every worker has an attitude and they make sure they will show it. Never again am I coming to this place. U don't like ur job go somewhere else.

Kristenn D: The app said the process would take 1-2 hours, it took 4 and a half hoursThe staff was very nice

Ian Russell: Nice place and great staff

GoonterPlays: Gonna have to change my review here. Was really solid up until the last 3 months (11/2022-1/2023) now it seems every time im in this building there is atleast a half hour wait to be screened and an equally long if not longer wait to get into a bed. Also come to find out that the employees here make more on every donation than the patrons (even when getting a bonus) and now instead of 30-40 bucks in bonuses per month. Its a hard cap at $20. I would add a video/photo of the massive line im waiting in. But I cant because of the rules here.

Judean Princess: I will not be returning I went to donate completed my donation not either of the staff members said to me that my donation payment would be delayed Several hours later and literally I completed my donation at 1:50 p.m. I didn't receive my payment until later that night around or after 7:00 p.m. very unprofessional very disappointed with this place and when I spoke to someone over the phone they first said oh it'll take 30 minutes this always happens I didn't even mention it but this has never happened to me before I've never had a delayed payment I will get a text message as soon as I complete my donation of how much my donation is and a confirmation receiving my payment I didn't get a text message and they act as if this was normal this was not normal First they said 30 minutes then they said 45 minutes I hung up I called back A lady who could barely speak any word of English spell my name wrong to look me in the system She was either Arabic Chaldean or Indian couldn't speak not one word of English I couldn't understand anything she was saying but she laughed at me when I said I wanted my plasma back since I didn't receive my payment You can't take something from someone and don't pay them It doesn't work like that. Dead as serious then don't get me started on Alexandria she just does not listen you will tell her you're concern or your problem and it goes right over her head in one ear out the other and around the block thou shall judge righteously in these people are unclean!

Lisa Thomas: Please change the donation system back. This new process takes entirely to long.

Marilyn Brown: Holis is absolutely FABULOUS! Jimmy, Steven, Demetrius, Tiara, and Celeste are just as fabulous! I love Rashida.. My visits are all so pleasant...I'm in and out in an hour. Have only had to wait over an hour one time...

Kenisha Franklin: Very organized. Rude as hell. Unclear & confusing with the information.

Shawn Franklin: All of the staff are excellent

Daniel Treuter: Jimmie was and always is, a great tech to get for donating. He hits the vein good & is always friendly. Hope I get his section next time I go.

Celina Wardlaw: Jimmy serviced me an he has the best attitude very polite and informative

Ron Ryan: im a new customer, they refused to help me in person and wont help online After offering 900 dollars for a new client, they botched a blood check and defered my 900 dollar pay , then they missed my vain 3 times causing pain and arm swelling, this place is a RIP OFF stay clear of here

Samantha: DO NOT GO TO THIS PLACE!My sons arm was swollen and bruised horribly after donating here! He had to go to the emergency room to make sure you didn’t have a blood clot. I would post pics if I could. Literally, half his whole arm is black and blue!He went up there to speak to the manager and they didn’t care. Just told him to go home and put ice and heat on it.They had an inexperienced new nurse working on people. I won’t post her name because it’s not fair to her she wasn’t trained properly. She clearly didn’t know what she was doing and he told her she was hurting him.I get some bruising is normal but this is way beyond. He can’t move his arm and he can’t work this way. THERE WAS NO COMPASSION! We all can get a bruise or a little swollen. He looks like he was in an accident!It’s horrible, they are horrible!My son is O Negative and wants to help ppl but this mother will NOT let him ever go back to this place again!The ER doctor was even shocked and thought he had a blood clot!We tried to discuss with this facility but due to their lack of patient concern I was left with no alternative but to notify their next potential patient on this public space.

Isaac Ringling: I have tried and tried to be a new donor at this site but they do not answer their phone. I used to donate at another site before I moved and never had this issue.

marie macauley: Crystal is so sweet and the best sticker

Bri Kreft: It was my first experience giving plasma and, although it did feel a tad disorganized at times, the staff was amazing. I will say that it did feel like a little back and forth and LOTS of waiting for someone to tell you what to do (obviously due to staff shortages/overworked staff) but they were able to keep the chaos to a minimum which can’t be an easy task in a place with so many moving parts.Jimmie, along with almost every staff member I encountered, was absolutely amazing at helping me through the process which took all of my nerves away. I couldn’t have asked for a better experience! Thank you!!Oh, and I also got my first payment BEFORE I left the building!

Sir smoke Alot313: They slow and they never answer their phones

Wendy: I went through the 8 visits as a new donor. Overall not a bad experience and would happily become a regular donor if they could figure out how to handle appointment times and # of people there. It should take 60-75 minutes total, but at this location you will stand in lines waiting for a long time. My first visit took 3.5 hours, visits after that took 2 to 2.5 hours. The only way to get out of there in 90 minutes or less is to get the first appointment of the day. They need more employees or schedule less appointments. Most of the people who work there are nice, particularly liked Jimmie and Celeste. One phlebotomist was obviously not happy at her job (she told me so), and openly told me she was not fully certified as a phlebotomist and my arm was bruised so bad. That was the only poor experience I had besides the excessive waiting in lines.

Virginia Robinson: I would like to file a complaint about Harris at the Warren, Michigan location. I had an appointment to donate plasma at 7pm. I arrived at 6:45pm did the online questionnaire and got in line for screening behind 2 other people. I watched Harris tell one donor to leave because he ran out to his car to grab his coat and wallet. Then when it was my turn, while she was taking my vitals, she made several comments about how she was locking the front door right at 7pm. I told her I’m glad I was early because my appointment was at 7pm.As Harris took my blood sample she commented on how well hydrated I was. No air bubbles. She then told me that my heart rate was too high at 111bmp. She asked me to have a seat and that she would retake it in 10 minutes. The very next woman she screened was told the exact same thing. Her third donor was told his iron was too low. All the while she kept making comments counting down the minutes until 7pm. At which point she walked away from the donor she was checking in to lock the front door.She called me back up and put the pressure cuff on my opposite arm and said my heart rate was now 103 and still too high and asked was I upset about something? I said no, just in a hurry to get here before they lock the doors. I asked if she could use a different machine, because I know that center has had issues with the blood pressure machines. She said no, that after 2 failed heart rate tests I couldn’t donate. When I pointed out that she hadn’t passed her last 3 donors, she said it wasn’t her fault and that we all had different reasons why. I repeated that I am healthy and have never had an issue with my vitals in the 3 months since I started coming there. I even took my own heart rate while I was waiting and it was 100bpm.I left and as I was pulling out of the parking lot, the woman who was behind me in line was leaving now too and said she was told her iron was too low.In all the times I have stood in line (and I usually do for at least 45-60 minutes at this center) I’ve never seen so many people turned away from donating. It’s very obvious that Harris was intentionally denying donors so she could get off work ASAP.I should add that I am wearing an Apple Watch. My resting heart rate has been 82bpm all day and my walking heart rate right before I walked into the center was 112bpm. I walked from the back of the parking lot as it’s was packed.I’ve never spent less than 2 hours at this center to donate plasma. Tonight I was happy to walk in and not see a line of people that is usually there. This is after driving 35 miles from work to get there in time for my 7pm appointment. I know now why there was no line and the lowest amount of donors on beds that I’ve ever seen there. Harris is refusing donors.I like the techs at the center, but the Heath screeners and scheduling is lacking. If a solution can not be found, I guess I will switch to one of the other 3 plasma centers in the area.

Dorian Pierce: This place has horrible time management and professional skills. The employees here talk wayyy too much. Here, a woman's needle site ruptured while she was in the middle of a donation cycle just today. The management here needs to be replaced with competent leadership. If you can donate at another location, I suggest that you do, unless you want to spend a few hours here while risking a bad stick...

JabbaBeatFreakQuest: The staff is nice and hard working, but takes years just to get in the bed to donate. Don’t try to call the center and expect someone to answer, they will *not*

fiercetigerkity: Playing with your Veins! Couldn’t get the needle in both of my arms! My appointment was on 2/7/23. The person handling the area I was in stuck a needle in both of my arms and was adjusting the needle because my blood wasn’t flowing right. I told him that I have a deep vein but no kept on playing with it now it’s 2/18/23 and both of my arms are still bruised from adjusting the needle and my left arm has a huge knot in it where the needle went in. I have to go to the doctor now because this knot hurts and I now I am worried. I hope my veins are okay. I wanted to donate plasma to save lives but I feel like my veins got blown out instead!

Qiana Vines: If Miss Noel and SOME of the other phlebotomists stopped TALKING, I promise the day would go by at least 2 hours faster. There’s entirely too much talking. And whoever is in charge of the scheduling up there needs to be fired.

Milly: First time going here. I had th renew it's been long time. But it took like 2hrs. But they where friendly and it wasn't as bad and the nice lady noticed I was nervous but. She made it less painful. So ya I'll come again 😃

Loretta Duncan-Brantley: Saturday morning. Appointment at 11:15. It is now 11:52. The line is ridiculous BECAUSE THEY HAVE ONE PERSON DOING VITALS.ONE!!Understaffed much?I am guessing that I will not be out until 230 or 3. Crazy.

Michael Godfrey: No point in making people make appointments if you schedule 30 people for the same appointment time. You wait around for literally 2 hours before getting vitals and the line is wrapped around the building. This place is so poorly ran it would make your head spin..

Eliza Rice: I started donating blood to ARC at MSU a lifetime ago. Pretty sure the new college nurses used us for practice. Such is not the case in Warren. They know what they are doing and work as a team. I've seen the Sr staff members training new staff. Unless we move I won't go elsewhere!

Jayme Ann: Drove 30 minutes to get to Red Cross. Very disappointed when I was turned away WITH AN APPOINTMENT due to lack of staff. I do not meet qualifications for double red and did not have 2 hours to donate plasma. If you are not going to have staff, do not have appointments available. Very disappointed they did not call or text to cancel appointment before I drove all the way there.

girlytoads: I had a very pleasant experience donating platelets. Brianna is very sweet.Comfortable chair, kind Red Cross workers. I watched a movie as I gave platelets. Bring your favorite cozy blanket and a mask 😷 to wear.

Ray Lyle: Friendly staff and comfortable donation area.

Laura Moran: Excellent experience donating plasma today. Charles had fabulous bedside manner.

Ryan Wietchy: The phlebotomist left the tourniquet on way too tight for the duration of my donation. She placed the needle in and then quickly went into a private room right away with another patient without telling me she was leaving or that another employee will be assisting me in the meantime. She was very rushed and also couldn’t use one of the blood sample tubes because she was going too fast. Now I have nerve irritation and issues with my arm due to their negligence. Not sure if she was inexperienced but they seemed very understaffed and not a good customer service experience.

Tanya F: I was 6 minutes late for a 3-hour platelet donation and was given a “talking to” about being on time. I’ve been donating platelets for years at other centers without issue. However, two out of the 3 times I’ve been at the Warren center now, they were either rude, unprofessional and/or borderline negligent. I worked in healthcare for 10 years and know the difference, though I assume for most it would also be hard to ignore.The last time, the tech nearly completely ignored me and had a personal discussion with her coworkers throughout the procedure. I assume it’s easy enough to pay attention to a donor while you’re working with them for 5 minutes, and to perhaps check back in with them at least every 1/2 hour or so. They finally checked on me only when I had 10 minutes left to go.I recommend setting an alarm for those who have difficulty remembering to do it and some sort of professionalism training for the staff.Needless to say, I will be donating elsewhere in the future.

S Riyadh: Some of them don’t know how to talk to people professionally. Would never go there again

Lori Shaw: Not a positive experience! Power Red donation scheduled. Needle was inserted incorrectly, no issue on my part, staff unapologetic, was given a ice pack and told I had to wait 8 weeks before donating again. Even with Rapid Pass after 1 hour and 15 min all I received was a large bruise and not even a thank you for my time, extremely disappointed with my experience here. Tried to save a life...sadly I couldn't!

Holly Feikens: Just got turned away from a drive for being late for my appointment. There were no signs, no evidence of a drive. Maybe turning away your O neg, CMV neg donors isn't the best practice. Don't worry I'll explain it all when you call me to ask why I haven't donated recently.I did give 3 stars because this was the first bad experience. I'm not going to completely penalize the Red Cross for one bad employee.

Jean Fadden: There was no waiting, and the staff is friendly and professional.

Cardi DeMonaco: Always a great experience when donating blood here.

Chris Gordon: Screaming at somebody to relax isn't going to make them relax when you're about to poke their finger.

O. Evans II: Giving life!!!!

Draugr Undead: The people are kind, but they've never been able to get blood from my fiancé :/ either they've closed up for maintenance, or couldn't complete the blood donation for some reason or another. My fiancé has Hemochromatosis so he needs to get his blood taken anyway, and we want to donate it. Just nothing has been able to work out and he's getting sicker.(Hemochromatosis is too much iron in the blood and inability to get rid of it. The blood is fine to give to other people, but to the sufferer, it poisons them slowly. Getting blood taken regularly keeps the iron levels down.)

mii brown: Nice

Chris Prieto: Always good to give blood.America needs this.

Mark S: Friendly (if a little gruff) staff.

Shawn Sawyer: There always so friendly

Wendy Jenks: Give your blood save lives!

Cassobandz HEA: They took my plasma and everything and didn’t pay me for it because they messed up the label. Staff is rude and they should be shut down! This was the worst experience I’ve ever had with this!

Brandon Greer: I would like to shout out Seanise in reception great service and very friendly, highly recommended for employee of the month💙

Marcel Baker: Seanise (Group Leader) is the best at the highland park location she has the best customer service. Her customer service is amazing she was able to teach me as a new donor and help me understand more than the kiosk could have ever helped me understand we need more people and workers like her because I’m bringing more people to the Highland Park Csl Plasma Location because of her!!

Michael Godfrey: Man if it weren't so dang funny it would be a 1 star the two screeners were audibly arguing back and forth loud enough to hear them in line and they were taking jabs at eachother for a solid minute.. good job highland park keeping it classy

Rob: The customer service is at an ALL TIME GREAT! I WAS STUCK PERFECT!

Berry Allen: They stuck me wrong then talk to me like I was nothing keep sticking me and keep walking off the was go leave him stuck then Angie something hear name she help me but the made me so depressed I hate this place never again

Anderia Triplett: Good inspiration and help with other also Abril did a great job also I was abt to leave but she was a great nurse

Royale Theus: I have been a long-time donor at other locations, but recently visited the Highland Park location and Ms. TreDonna Snell was a breath of fresh air. When I say she radiated positivity and was very professional. Thank you for making my visit memorable! See you soon!

Bianca Rush: Tre'Donna Snell was the most friendliness and nicest person I have encountered at CSL plasma. Love her spirit.

Chelle Blanton: Today was my first time donating and I was a little scared didn't know the process but true Donna Snell made me feel very comfortable and at ease with the whole process she had a very pleasant and delightful demeanor which made me feel comfortable.

Rosalind Dismuke: So my experience here for the first. I was scared. I Meet a young lady name. TreDonna Snell. A she was very perfesional an treated me with respect and care. I really was not afraid any more when I finsh talking to her. I will refer a family member a long a she is there. Thank You

Nikkita Franklin: A little slow

Tiana Steel: Cuz because donate money it's always on time

Reggie Brown: Love em my names not on their platinum donor board for nothing the staff are good peeps 5 stars would reccomend

John Jones: Love the employees (TreDonna Snell CSL #138)especially from highland park location she goes above and beyond to make all Donor's feel welcome and comfortable...She definitely deserve a raise and more I'd definitely be back for all the wonderful smiles and comfort...

shanta jones: Terrible place! I don't recommend

Marco Johnson: Slow af but good people I would recommend them

Lord Please: They need milk

Deshaun Hudson: There's too many African American females in 1 setting the disrespect level is mad high and the African American males that are there is so immature I don't see how they have a job with such importance it's unbelievable May God Bless this location and anyone who visits it

Romero Jackie: good service

Sharisse Myren: I have donated blood and platelets at this location for several years. Every experience has been a good one. The staff is friendly and I have been thanked for my donation every time.

Cindy Waggamon: I had a great experience at this donation center! All of the staff were very nice and the facility itself was clean and neat. Peyton took care of me through the donation process and she was extremely friendly, kind, and gentle. I will definitely return to this location for future donations!

Kresh Jan Anajao: My very first blood donation here in the United States and the experience in this location is SUPERB! Been donating blood regularly in the Philippines before and I was deferred for 3 years after I migrated in Michigan. I have no choice but to wait. 4 years later ( Delayed myself in 2020 since COVID happened ) I was accommodated with awesome staff. Nurse Beverly and Kristie made my Blood donation seamless and pleasant. I am always scared on the last part of donation process (Pulling out of the Needle) but Nurse Beverly made it ultra painless. Very professional yet fun to interact with. 👍I got a free shirt but I am happy I could help out again give blood to those who are in need.I highly recommend this location ⭐⭐⭐⭐⭐

George H: Clean and safe, friendly environment to donate blood, plasma or platelets to help some people recover from illness and trauma.

Lauren Dutchik: Had a very pleasant experience donating plasma at this location. The entire staff was very friendly and attentive, explaining each step of the process as they went along. The facility was clean and well-maintained.

Peter Gibbs: 10/10 donated whole blood here this week and it was the best experience I had donating. Next time I donate will be 3 gallons so I have had many experiences and here was the best. Friendly staff, and I set a new personal time record (walking out the door less than 40 minutes from when I came in). Will return in 8 weeks or so!

keith p: Staff are nice and the the facility is clean. I came in for a platelet donation and the nurses were nice.

Holly Elizabeth: Went to donate plasma for the first time drove 35 minuets because this was the closest location to me that did plasma. Told and talked to the lady who was going to do it about it, and asked her multiple questions. The process was faster then I researched, when it started the lady said she was starting break. Found out after the lady left I drove 35 minutes to this location to either be lied to or had a unqualified person, because she took whole blood. Which I understand is needed but I could've found somewhere much closer. I just find the situation frustrating.

Chris Pawlak: I donate platelets here every two weeks.

Dandrich Lim: Very pleasant experience overall. The check-in process was swift, especially with the day pass. Comfortable chair, clean environment, and friendly staff. I’m considering trying the platelet donation next time now that I see how comfortable the chairs are lol.

Amy KB: I always donate blood here. The people are very friendly & they do a great job.

James Koski: Team supervisor Dave, walked away without covering arm and then would not sign a document showing I donated blood. I will go elsewhere to donate

Bob Campbell (Cbcamp1): Easy fast efficient.

Josh Winslow (joshuawnslw): Workers were extremely friendly and helped me through the process of donating plasma, which I was not familar with at the time. Throughout the time I was there, they worked well and kept me comfortable. I plan on going back as soon as I'm able!

Michi Oka: Give blood

Larry Johnson: Save Lives

Chris Prieto: Good to give blood.

Ramon Makowski: The nurses did a great job very friendly atmosphere

David Oberholtzer: Wasted an hour of my time then asked me to redo the screening questions because they could not scan the QR code on my phone. If they can't do basic scheduling and admin processes how can we trust they to stick a needle in our veins and handle blood safely? How can we trust them to follow basic sterilization protocols?

Kaitlyn Dallo: I have donated blood many times since I turned 16 and this place is close to my work so I decided to try it out. My appointment was at 6:45 but I walked in at 6:46 because I every door I tried was locked. They told me they were closed and could not take me but I insisted because I am very aware of their 5 minute rule if you are late. The nurse was extremely rude when I went in. I have NEVER had low iron and I know exactly what to eat the day I donate and she told me my iron was too low. I asked to see it and she closed it out right away. She tried my other finger and said the same thing. I asked to see it AGAIN and she turned it off and said “I dont think it’s gonna come back on” like I didn’t already know that. The service here is unacceptable and I feel very mistreated and will not be returning. Don’t waste your time coming here.

Shalisia Hurt (Luscious): This WAS a much better CSL Plasma center maybe 3 years ago. Now, I don't know. Profession has decreased, a lot of procrastinating & I completely disagree with staffs that are in personal relationships. Which has caused their work to be less effective. The rest I'll keep to myself. 🙂

Jayla Lee: Employees are extremely nice . Everyone who gave a 3 star or less are just impatient people who don’t like to wait for long periods of times

Tucifer: My arm hurt when she pulled out the needle that never happened, all the other bed reviews are true, I’ll be taking that extra 10 minute drive to go to other CSL.

William Gladney: Roseville CSL is the 2nd Best CSL in michigan next to Westland CSL they get 4 stars 🌟 sometimes the wait is ridiculous, but when you number #2 in the state you gone draw a crowd.

Ester La Reyna: I arrived to CSL plasma at 2:50pm 12/18/22 just be yelled at buy some older skinny man with a white coat, saying "you know that you had all day to come here and you are just coming now" @I replied to him that's a lie" I had just got into town and was hoping that I could make it to csl, then the second person said they are gonna shut down the machine with me standing next to it..RUDE, RUDER, AND THE RUDEST PEOPLE I HAVE EVER ENCOUNTERED..😥🙏..Evil

Serra Angel: Sat in here for 2 hours just to be told I couldn't donate, because my doctor's office does not participate in some kind of app where they can verify my medications, I cannot donate. And I wasted hours of my time here I could have spent making moneyEmployees here seem to be socializing more than they're actually working. And some of the people they have here just stand around, just looking at things not even working

Noble Stoic: Waited an hour and a half to even see anyone, I get in to see the doctor he starts having me list my medications and because I take more than one medication prescribed, I can't donate unless I bring all my meds in. I waited almost two whole hours in the building to sell my blood plasma, just to be told sorry there's not enough time for you to drive home and grab your medication. No other plasma place requires you to bring in your meds

Jessi RaElle: This place is alright. I went in to inquire about donating plasma. I get kinda squeamish around needles and was a tad worried. But your employee by the name of Brandi was great. She was extremely friendly and very informative and made me feel so much better about donating. So thank you Brandi for helping me out.

Common Sense: I was a returning new donor it's been 4 hours and still haven't donated ...DONT COME HERE....!!!

dujuan ringle: Charles is a great boss but the light skin lady doesn't deserve to be there it's a lot of good ppl being ran up outta there... I quit for my hospital bed... Charmine needs to learn how to be a real leader... Instead of a wanna be known it all....

Ivan Jackson: This place is extremely slow. Staff disrespectful. The lady that screens in the first booth takes anywhere from 15-20 mins doing a screen more so running her mouth(Regularly might I add). Last week the man took 45 mins sticking to top that he was the only one in the morning. But they are being paid to socialize more so than work.. how sway? where they do that. Some staff are regularly extremely extremely disrespectful, as well as LIARS! We deserve better in our community/local plasma locationCan y'all please hire people that care bout the work environment that also bring a SENSE OF URGENCY also respect to work as well as a willing to work. If not maybe y'all should shut down. Oak park, mt Clemens, even highland park has more urgency and willingness to work. Do better open at , 6 and y'all still aren't ready for the public. 10 mins early is on time, on time you're late.. we the public deserve better plasma donation location #DoBetterPlease

Vell Espionage: Not bad at all, sometimes it is a little busy, but that is how csl plasma has always been, there are several different locations, so if Roseville is busy, I just visit another location that day

T K: This is possibly the coolest and friendliest staff of any business establishment I’ve frequented. Of course the wait can be long, but they are accommodating with anything in their control.

Mike Kwiatkowski: I recomend NOT going to csl. ANY other company treats their clients better.

ron meredith: This place has totally gone to hell. No one at the front desk..no one doing intake, hour long lines... employees fighting on the floor. How is this an acceptable way to operate a business. Left today after waiting in line for half hour and not moving.

Msjawanda: The people were very friendly

Patty: I really like this location, all the staff are very professional and very nice, I feel very comfortable here

Katie Moses: Red was so nice and attentive

Alicia Thomas: I’ve been giving blood for the last three months (twice a week) and now all of a sudden they are saying my blood pressure and pulse is too high. I would not recommend giving blood at all because obviously it’s affecting my health. Be careful. I will not be returning to CSL plasma.

Laura Thompson: I would NOT recommend this place to anyone. They don’t know how to take blood or take vitals.

Amanda Marie: After having a bit of an unpleasant experience after giving my first donation here, the supervisors took my concerns very seriously and even called me after hours to resolve the matter. Now, Tony is the only person I will let start my donations. No poking around to find a vein, and no bruising afterwards which is something I seem to be prone to. He knows how to do his job, and seems to enjoy it as well which is important. Thank you for making my donations pleasant Tony, you’re awesome! 😊

Celina Hartman: Supervisor tony stayed behind to help me with my card situation even after closing. Super friendly staff, my favorite place to donate. Always in and out in a flash.

Jimmy R: Great. Had no problems here

Faye Sciacchitano: Friendly, professional and all around good staff.

josh major: I'd give five stars if the person with red and black braids wasn't so rude. Seemed to have an attitude and barely wanted to do her job. GET PEOPLE THAT ARE ACTUALLY KIND AND ENJOY THEIR JOB

Jeff Rago: It used to be great but since they laid off the staff it takes over an hour just to get in a bed.I'll have to go back to BioLife.

Pac-Man: Been here 2 hours on the machine and half an hour to get taking off smdh..

Denise H: John Latathia Danielle TiffanyThese are some of them that are good workers. All of the workers are Great They help outCan there be some phone charger put in for us to use. The place smell goodD. H.

Brent Joseph: Love the place . everyone is very professional and everything is so clean...great place...

Audrey Jones: Antonio is the best!!! He truly cares about each and every donor and is great at multitasking, monitoring all that is happening and making sure each donor is okay while jokng and keeping a cheery atmosphere.jokinkeeping a cherry ale

Allison Roa: Everyone here is very nice, friendly, and caring.. Sometimes they are short staffed, but they do the best they can. I always have a good experience when I go.

donna leline: Great people

Scott Champine: Back after a little absence staff very nice in my two visits so far. Jordan did a great job and fast.

Kj Hutchins: Ari was happy and grate additude

Paul Manninen: Always get great service.

Keith Hutchins: Vary clean an good additude thanks to latathia

Penny S: Everyone is super nice!

Kathy Scarpa: Staff are super friendly. Site is clean. Antoine is great at finding those difficult veins. No bruising here.. lolAri is great also.

Really Bailey: They are fast and very professional, I get in and out in a timely way

Eric Holman: Antoine was by far the best in the donor area. I barely felt him insert the needle and was very friendly. I was also happy to see him training the new help couldn't ask for a better trainer

Vera Summers: The staff is pleasant and courteous always friendly and ready to help out when needed.

Brian Jones: The staff was helpful and nice

Abbie Spangler: I referred a friend, not only once but twice and I'm still waiting on my referral money..which is $75 that I desperately need to feed my 3 children! I'm a single mother. The manager told me he would look into it, but I still have not heard a word! They want you to refer people but when you do, they don't want to pay the referral money! I will never refer anyone to OctaPharma again and I suggest noone else does either, at least not if you are counting on the referral money! I honestly cannot believe they are treating me like this. I expected more from a place that strives to save lives, when they clearly dont care about my life or the lives of my 3 children! I cannot believe they are treating me like this! 😭😭😭😭

Jessica Johnson-Whalen: Very nice staff who are informative and easy to talk to. Very clean and comfortable.

Deontae Robinson: This particular location is AMAZING in terms of cleanliness and donor to donor experiences and encounters. However there are a couple of phlebotomist who have their tail on their shoulders (bad attitude). At this point I have touched everyday of the week with exception to Saturday and every staff person has been a delight, with the exception to the young lady who screens with the eccentric hair colors. This employee has been seen parking in handicap with no placard (illegal and inconsiderate) and she also gives donors an indifference of attitude. There is another young lady who has natural locs and they're shorter in length with different colors, who has clearly shown she'd rather be some where else than work.... Example - I was standing in the screening line one evening and this young lady was slowly putting on her PPE .. very slowly, and the moment who I believe was her lead or manager excused her for lunch then she quickly removed all PPE and left from the screening area abruptly.Jared the manager took care of me. He made me feel heard and that my issues WIIL be resolved. Thanks Jared and The octapharma family for your continued hard work and contribution to the community. ☺️

LuvHope&Faith Group - A Trav313r's Pride: Best in town...

Seven8nine: Clean facility and friendly professional staff.

Chanteil Berrien: extremely slow service, seems like decreased staffing

Jerome Christmas Jr: I recently visited this plasma donation center and had a fantastic experience. From the moment I walked in the door, the staff was friendly and welcoming. They answered all my questions and made me feel comfortable throughout the process.The facility itself was clean and well-maintained, with plenty of seating and entertainment options to keep me occupied during the donation process. The donation process was quick and efficient, with minimal discomfort.One thing that really stood out to me was the level of professionalism and care that the staff displayed. They took the time to explain everything clearly, and were constantly monitoring my health and well-being to ensure that I was comfortable and safe.Overall, I would highly recommend this plasma donation center to anyone looking to donate. The staff and facilities are top-notch, and the experience was both rewarding and enjoyable. Thank you to everyone at the center for making my donation experience such a positive one!

Reginald Thomas: Staff is very informative and attentive. High marks across the board.

Bad Mxnk: Great for if your trying to donate on w/ a busy schedule. The staff there is professional, timely, and down to earth 😌

Michael Belin: You should not stick another person when you already have a person to come down. That person has been here long enough

Jeffrey Smith: Saturday I went in and lost today's pay for that because your computer said I was there twice when everybody there knows I wasn't but they couldn't do anything about it so they said they were going to contact it and call me back that never happened so I go in this morning on a Monday morning and the Kia don't work just won't let me in doesn't recognize me blah blah blah so I walked out again so now that I've wasted 10 bucks in gas and probably an hour's time and minimum I'm nowhere

Roderick Williams: Kind professional service

philly phil: I should receive more money then 35 dollars it's a plain rip off . It's not motivating.. all they get off us

Louise Alexander: Yes I love Octapharma Plasma on 12 mile rd un Southfield mi. The team they have there. Are wonderful.

Jami Shock: Sometimes just waiting around cuz they have no staff

Justin Jackson: Fast and efficient. Friendly service and very professional. Would recommend this location out of all plasma centers in Michigan!

Fameka Ware: Pleasant staff.... Works quickly and keeps u up on the info that u may forget

Gage Estes: Friendly staff and swift.