Best Call Center Sterling Heights Near Me

Comcast FWZ Wireless Wholesale & Repair Center

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1. Comcast - Sterling Heights

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· 100 reviews

36250 Van Dyke Ave, Sterling Heights, MI 48312

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Comcast: what do users think?
Scott Gerhart: Very fast reliable internet. My only complaints are the pricing and one terabyte data cap. Its annoying too have too call and negotiate every year or two. Also not a fan because when people started ditching cable for streaming services Comcast/xfinity increased the cost of internet. The military discount is not that good compared too many other companies. Please don't retaliate Comcast as i am still a customer.In addition to my previous review i am downgradingto 1 star because.... I have had the xfinity home security cameras for 8-9 months and it have never worked and tech after tech come out to fix this and cannot but xfinity will not give me money back for the cameras so i am paying for and owning something that will never work. I spent over 20 hours on the phone, with techs, or by myself trying to pair these camers to my internet with no success, techs say my internet equipment is not compatible with the xfinity home security system cameras and that i need to call customer service to get a refund for camers, i call them and they don't listen to me, we go through another entire troubleshooting process that doesn't work and they force me to have a tech come who cannot do anything and cancels the appointment. I have seriously had it with this greedy company and makes huge profits for only investors and high ups in company. I have no other choice where i live so this nurse/veteran gets to keep paying high costs
Amenah Alfayyadh: Comcast is great.
Frank NYC: My experience is with Comcast in general, not this store. Comcast uses subcontractors, and we have hand a problem for a few months created by a tech who took the liberty of cutting and disconnecting our home phone cabling leaving us with only one of six jacks working. So far, we are waiting 6 weeks for some one to fix the problem. Comcast does not take responsibility for its subcontractors, and left it up to us to resolve the problem. Comcast supervisors NEVER return telephone calls and provide statuses. Basically, the service is fine until there is a problem and you need to escalate an issue. Comcast has the tendency to make changes without testing them first. They made a change to their network last year that brought down over 500,000 customers and customer service claimed ignorance to any issues. Their apps are buggy, and each update breaks working features. They need to do less offshore support and get resources that know what they are doing.
allday work: Nice
Steve Mcnally: The people that work there are really nice and they take care of whatever problem you have
Tonika Williams: Everything was organized and followed safety guidelines
EternalShinyandChrome: Be careful what you ask for. They like SURPRISES.
Chris Michalec: Its listed as a service center and on the window it reads that this location is for corporate offices. So do not go here for any services, period!
Melanie Schwab: Positive:Quality
She T: Worst cable company ever. Totally rip off.
Jacob Hiser: Comcast has to be the worst company to deal with, period. Their rates constantly increase, their service is beyond terrible and customer service is more frustrating than the outages. If there were any other choice for internet, I’d go with them. Comcast should be investigated by the BBB.
William May: Very helpful and pleasent.
Dion Cromartie: Prices just keep going up...
Joshua Wilkerson: Everyone was pretty nice
Latrice Hobbs: I have the biggest package from Comcast they don’t even have investigation discovery channel we channel n lots more I am turning my boxes in today I went to att they have all channels I want ..
fudgeknuckle: This terrible monopoly has no problem with lying to you, can’t complete an install in fewer than 3 attempts, the service does not work consistently, the customer service always make you listen to a sales pitch, and they hide fees every chance you get. If you work here, rejoin humanity by burning it down.
Neal Sinacola: Knowledgeable and courteous staff
Kautondra Rule: Great place to work, great people
Kassem Almattar: 👍
Dann parker: This building the representatives will not honor any deals made with representatives for Xfinity Comcast over the phone. After placing an order on the phone coming in to pick up your equipment be prepared to pay at least 10 to $15 more money than you were told because they will tack on service fees for no reason whatsoever.
Kelly Durham: Xfinity All The Way!

2. FWZ Wireless Wholesale & Repair Center - Sterling Heights

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· 32 reviews

35050 Mound Rd, Sterling Heights, MI 48310

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