Best Central Bank Sterling Heights Near Me

Micah Walker: Helpful and patient

CES S: One of the ATMs is always down causing a long line in the back. Also those banners have ripped from the stands and have been flapping in the wind for months. Does the manager not see that and at least take them down?

John Thull: I was there a little while ago and observed a customer behaving very rudely to your Associate Banker Almeta Lorigan. She handled the banking with grace and professionalism and was polite despite the rude behavior of the customer. She was then able to greet the next customer with a welcome and a smile. She is a true gem. I wish that all peopleI encountered in a day would display her skill and attitude.

Adi: To slow service

John Slaiman: I had a great experience at this location. Airica Colley was the main reason. She is very professional and patient and helped me open up an account without having an appointment. She went above and beyond expectations, helped me set up my online banking as well as Apple Pay. I would recommend talking to her for any of your banking needs!

Brian Monir: Very bad Castomer serviceAnd they stole me $900 extra & I close my account؟

Ibrahem Bishdary: FIX YOUR ATM PLEASE

Pang Chang: It seemed like the banker i went in to see was very nosy. I went in to fix my pin number and activate my card which she helped me do. I then talked to her about my husband and I's interest in opening a savings account. She said he would have to be in with me but that i could open it online then to save them time for when we come in. She guided on opening a savings account online. She assured me it was fine and easy. Not even a day later, i couldn't log into my account because it was locked. I then receieved a letter that my savings account i created was going to be closed. I called customer service and they told me it was because i opened a savings account online. So basically it was the bankers fault that this had happened. Not only that but she was showing me how to use the mobile app even though another banker had already showed me how. She then proceeded to have me click on the credit history but it seemed like she was looking for her own reasons. Of all the things she could had me do, she chose credit history. The first banker i was with did not have me open my credit history instead they said if i was interested I could check my credit history on my own time. She saw my credit score and debts which i didnt want her to see. She saw my debt and said "i dont know that that is" as if she needed to know.

Michael Drozdzewski: $5 for a money order! Excuuuuuuze me?! Kiss my grits. Buscemi's around the corner will do it $1.50

M Bee: Everytime I come here I feel so welcomed by all employees. You can tell they are smiling behind the mask...I go out my way to go here. Thank you Stephanie for going a extra mile today for little me. I know you were closed and wanted to go home but you were there for me ....thank you. See you soon😁

Shayek Chowdhury: Avoid this branch at all cost

Kenneth Marchetti: Consistently great customer service at this branch from Chuck Adams.

Matt Hunter: I have been with Chase getting close to 10 Years or more, best bank I have ever used. The mobile app is excellent I rarely have to go into the bank, the products are good, and Chuck and Kailee are very responsive.

Grant Rushlau: Thanks to the manager who returned my wallet when it was brought in. Appreciate you having it overnighted to me.

Kevin B: there’s not very many employees there around 5pm. I had to wait about 15-20mins just to open an account.other than that they were helpful

Julio: Teller was nice. Only one teller though so I had to wait in line for 20 minutes. Sad

Sandy Nassori: Good customer service everything patiently

Joe Abraham: The tellers are decent, but on my last few visits, there was only one teller available and line was 5-6 people long. Trying too hard to make people use the inside ATM's.

Jeff Grand: My teller Aaron/Erin?, started my morning with a great smile, the utmost patience and professionalism. She inquired about my business and made me feel like more than just a customer. I felt like an important business partner with Chase. Her smile, and confidence was contagious, and hope that I'm able to carry that over to my clients this morning.

Dan Howard: Used to be fast and friendly, then they put a machine in the lobby and closed two windows. At best their is a single tellar working. Still friendly, but in the last three months I have not gotten through line in under 15 minutes.

Josh RawsonBoy: Love CFCU been with them for 10 years - great staff and good service!

Jaimee Anderson: Loan process was very quick and easy. I had my check in hand 2/3 days after submitting my application. Quick responses, all in all great customer service, thank you Melissa!

Lori Petrevski: First time ever at this credit union. Teller Laura was beyond RUDE, Harsh. TERRIBLE CUSTOMER SERICE. ZERO star rating

ms Jonesforever: This is the worst credit union in the state of michigan..had an appointment went early The rude lady took somebody out of line to help...ok no problem but now it's my appointment time..she could have came out the office and at least recognize me and ask me to give her a few minutes. But she didn't that's rude as HELL and very unprofessional..She not that dam busy..

Kath LeMarbe: Very courteous. Great experience at this location.

joshua Schmidt: CFCU has always been a great credit union for me. The Sterling Heights branch especially! Kelsey was extremely helpful and went the extra mile to help get the best rate for my loan! Thank you!

Marvin Babbie: Bunch of rude airHeads, can't take this place anymore. My second time here walking in my second time walking out with accomplishing absolutely nothing. For some reason they enjoy giving you a hard time. And now looking at their rating and reviews I'm not shocked

William Forrest: This place is terrible I had a boat loan would send 2 payments at a time and they could not grasp that never deal with these people

lina twal: No support None whatsoever. App is horrible. Call center is on vacation.“Unfortunately we are experiencing higher call volume”This is a bank that has your money. Hmmm 🤔

Meshia Williams: Lucky I gave one star because I used to love them but now I am leaving this bank as soon as Monday. You can speak to a rep and tell them you will make the payment. They will STILL go into YOUR account and take YOUR money. Also couldn’t even help me when I got scammed out of all my money in my account and my credit card with them! There’s nothing they can do like what?!!!! I will be banking elsewhere very soon!

Mike G: They are open until 2 on Saturday but the worker wanted to leave and told me they were closed (at 130) and that they can’t get me a new debit card. Dropped this place and got an account elsewhere.

MIN C: I have been with this bank for over two years, this particular bank was by my doctors office so I went in here for a quick transaction. I went inside and went up to the counter to get my transaction. As she was pulling up my account I got the biggest attitude when I asked about possibly getting quarters. The lady was so rude to me! It’s like I wasn’t suppose to ask that question or if I was the stupidest person to ask for quarters. I didn’t appreciate the response. Customer service needs to be re-evaluated here. Other branches have been way nicer to me. It’s just not worth being extra mean.

Larry White: Not friendly at all. Very stand offish. Waited forever in the drive thru line. Understandably since the offices are closed. I went to cash a check from a member of the branch, made out to cash that had my name on the memo line. They wouldn’t cash it. It was only $10 but still. Since I didn’t have an account, but the guy who gave me the check did, it didn’t matter and the ppl running the drive through weren’t having it. I am from out of town and of course I don’t have an account there, but based on this experience, I never will get one at Christian Financial CU if this is an example of their customer service.

Allen Shooter Hardy: Schoenherr Rd. In Sterling Heights is the closest Christian Financial to my house. I have visited several and this one has the SLOWEST DRIVE THRU EVER !!! There is always a line a mile long and they run 2 drive thrus with 1 teller. Only go here if you have no other choice. Chesterfield rocks!!!

Skye Tackett: I’ve been a member for years now. The customer service is absolutely awful. When I needed to open multiple accounts I had to wait almost 30 minutes while the lady was just sitting in her office. One of the tellers had to remind her multiple times that I was still here. When I would go inside to cash in a check every single one of the tellers acted as we were all an inconvenience to them. I’m sorry but it’s your job? They can be very rude sometimes and so I moved to going though the drive though. It’s always incredibly slow but one of the tellers he is absolutely amazing and very sweet good customer service from him.

Scholar G2002: So far i don’t like it already. I just literally called them to tell them I wanted to open an account with them because I’m tired of my bank and at the time it was 4:22 pm. They close at 5. I asked the lady who answered the phone if it was ok if I came in today and opened an account with them and she said it would be better if I opened it tomorrow because they close at 5. That tells me off rip that they don’t want my business and that’s the wrong message to send to a person trying to do business with them. So far no good.

Maria Stella: You always have to show your ID even if it's under $5 dollars. You also have to deposit your check, than withdraw it with ID again. You cannot just cash a check here even if you are a member.

Lotus P (Lotus): I come in 4 minutes before b closing time to get access to my account. The people were clueless rude didn't want to help. With the process of a new card that only takes 5 minutes. They speak over you they cut you off from speaking. The energy here is bad.

Shawn Napper: Worse customer service I've had in 20 years! At only certain locations. Chestefield is amazing! Hall rd and sterling hgts.. awful and absolutely no personalization here! I come here 3 to 4 times a week and you would think I'm an absolute stranger. I'll be searching for a new bank. Done with it.

Carol Nelson: I actually loved Christian Financial and have many car loans and recreational vehicle loans with them. The people in the branch are kind. BUT DO NOT USE THEM FOR MORTGAGE SERVICES! They refer you to mortgage center. They have 2.5 stars which I can’t believe they have any at all! We are trying to help our son purchase his first home. We submitted everything they asked for and then they insisted that the seller get a new roof. Which prolonged our closing three more weeks. Once it was done we had to wait for the appraiser to go back out. Then we are all set to close right before we go out of town and they come back three days before the close and say we make too much money so now the class they made my son take and pay for a month ago, is no longer necessary and they don’t know if we can close before we go out of town. Mind you they have had ALL of our financial papers for over a months! Their underwriters are rediculous! Common sense would say clear all the financial docs before asking a seller to replace their roof! I have never seen a loan take so long. We have been waiting since March and it is now June. So if you are looking for the slowest mortgage process possible, performed by people that have no common sense, by all means let them handle your mortgage.

Tonette Morilla: Had talked with Michael, the assistant branch manager about my first car loan. During the process he was friendly and quick with helping me guide through what I needed. Though I did not end up taking the offer, but instead going through with my dealership, he was very professional and understanding. Even called me back after and I appreciated his attentiveness towards his customers. I would definitely recommend this place :)

Lauren Haight: This location is not the greatest. I’ve had good experiences overall at other locations. However Madi at this location was super difficult. She continued to ask the same questions even after answering 5-6 times. I would answer and she would try to argue about my answer. My answer never changed, but she would roll her eyes and ask again. Then she would make condescending comments after I would answer. I had several questions but because she couldn’t even do a basic deposit without her rolling eyes and asking 6 different times what account I wanted it in, I ended up leaving to go to a different location. Just very frustrating experience.

Gorgees Zaya: Richeal is the best 💙

Linda Dube: Best credit union ever!! Always there to help if needed. Friendly, professional, informative!!

Yousef al-haymi: Do not bank with this institution. I’ve been with them for 5+ years never had an issue then my credit card payment is late by 30 days they shut down all my accounts until I make a payment. Meaning you can’t use your debit card or any card that has association with that bank until you make a payment. The customer service is absolutely disgusting and it seems like the call center and in-store representatives are always in competition with each other.

Som Gui: Michael at the Sterling Heights location is incredible. He saw me quickly and got me approved for an auto loan within a half hour. He worked AFTER closing and was very thorough with the entirety of the process. His manager Eric was also very helpful in assisting with a slight funding mix up when finalizing.I had planned on financing through a different financial institution and their loan officer had said “oh we can beat the other guys” with confidence. Truth is, they actually can’t. MSGCU’s rates are the best and thanks to Michael, I am the proud owner of a reliable vehicle with several additional services that other institutions wouldn’t and couldn’t offer. Can’t recommend this credit union branch enough!

Platypus_traks: I've been going to this branch for a long time. They have a great staff.

TRANSPARENCY CREW: Caitlynn is THEE BEST! She has great customer service and is very friendly ! I appreciate her hard work!

Rose Scarpelli: Love the people and customer service at this credit union!!

Kari Colling: Lisa is an amazing service specialist. I highly recommend her!!

Merian Allen: This location is the best! Wonderful staff especially Lisa V.

Teresa Steinwascher: Great experience working with Lisa V. Thank you for making it all so easy.

Bethany Macgregor: This credit union is very understaffed, and in turn, it always takes a while to get done here.

TQ: My experience with Lisa was excellent! She was very knowledgeable and helpful with getting me an auto loan. The application process was seamless and quick. I look forward to dealing with MSCGU and Lisa in the future!

Sharna Rager: This credit union is hands down the best. This location in particular has the most awesome staff. Everyone at this branch has helped me on my financial journey. Can’t say enough good things about this credit union and the people at this location… I expect to have a long relationship with MSGCU!

Seth Pelkey: I’ve always had a positive experience here. Abra, who I worked with a couple times, has really gone out of her way to help me out!

willy silly: Very good!

Rhonda Allor: Great place to keep & store your money

Dave Duncanson: Been a member since 1976, when it was SOC Credit Union. Was concerned when it merged with Michigan School and Government Credit Union but have been please with service and staff. Very professional.

Darty kins: I dont know why they are randomly closing locations. I've went to the Garfield one, but constantly was in line for 2 hours

Shirley Roelandt: Friendly knowledgeable employees!

Sarah Rose: Banking here is not bad. However, don't even bother calling them because they never answer their phone. I have been banking with them for about 9 years and never had my phone calls answered once on the occasional times I call. You'll only be put on hold without anyone ever getting back to you.

RV Mom: This is the first time I have experienced a unpleasant visit to MSGCU. This is not a branch I normally visit and I will not come back to this branch.

Beth H: Clean facility. Professional staff.

Ryan May: This is a great Huntington Bank location. I have used this location for over 20 years.The staff is what makes this bank so great. All the tellers are very friendly and always go above and beyond to serve their customers.I would highly recommend this Huntington Bank location.

Dennis S (Iamthatguy420): It's a bank I mean come on...they always have money 😆😆

Lee Bas: Love this branch! Been coming here for 12 years now. Staff has always been friendly and helpful.

David Ording: Great Customer Service

AnaLiz Felix: No stars would be more efficient for this branch. The staff here is terribly unprofessional, lazy and don’t know what they’re doing. Every time I come to this branch I encounter a new problem. Which is an inconvenience because it’s the one closest to my work!

Brian A: Friendly staff, efficient.

Ashley Sakuta: I love Huntington and I love this branch. I've never had an issue with them or the tellers until today. I went in to get a cashiers check to pay my rent. When I went to the teller to ask for one I accidentally called it a money order. I tried to apologize and correct myself, but the teller immediately got snarky with me. Telling me in a rude tone that "we don't do that, and that my check HAS to be from Huntington to use it towards a cashiers check if that's what I actually need". I've been getting cashiers checks from this bank/location since December, so I know I can use my check no matter the bank. Either way the teller was very rude and I'm disappointed that such a good bank would hire such mean people.

Mark Young: Done business with them before

Ronnetta Martin: Love the bank tellers... So friendly!!!

Tony G: Crystal Cook totally saved me a lot of hassle! Her help was a bit of a life savor. She found a way to help me eliminate a bunch of outstanding debt in a way I didn’t know was possible. I will forever be grateful for her help on all the matters she has helped me with. She truly went above and beyond to help. Highly recommend seeing her if you need financial help

Gavin Jackson: I really want to Thank the staff at Genisys for having a welcoming spirit this morning. I felt welcomed and comfortable being there. The service was very much appreciated. Special Thanks to Sheena for being efficient and genuine with opening up a new account. Great service means a lot. I am hoping to use more services in person.

Lance Travis: Thank God for Crystal, she was very professional, warm, friendly and took very good care of me and my family and I have to say she saved us quite a bit of money with our auto loan and warranty, I highly recommend her!

Luis Garcia: Thief’s work there

Antoine Smith: 10 year customer of the company, the front line staff never answer the phones and that goes for the 5+ branches that I call when the one down the street from me doesn’t answer.

Olivia Gibson: This is my favorite location to visit. I'm always in & out in a timely manner & everyone that has helped me has been friendly, even minutes away from closing time.

Kyle C: I'm not upset that I was denied a loan, as I understand there are certain criteria that must be met. However, the financial services rep who served me, Melissa, was extremely short and rude throughout the entire process. She seemed irritated whenever I had a question and did the bare minimum to explain the application process to me. She was very rude from start to finish.

rmobley.rm2@gmail.com Chevy1124: They went above and beyond to help me with refinancing my automobile loan and help me with managing my account. Michigan first did nothing to help me!

John Andersen: Had multiple transactions that Grace breezed through. She was very friendly and provided exceptional customer service. Thanks.

Mike Pietszak: Thanks Crystal for everything..truly is the best.always goes above and beyond job..

Domonic Willis: Love this atmosphere there great people very helpful happy to join my new Credit Union

shawn hillis: Seriously need to add a second ATM. 3rd time I’ve come here to deposit money to make on time payments and here we are.

David Fry: I had a few loans that I had with other financial institutions that I was paying way to much for. Crystal at the Sterling heights branch helped me refinance them all with way better interest rates. She rocks!!!

Dave Griffin: Employees don’t know what they doing. You’ll be waiting for hours just to not get anything solved. Don’t waste your time

D J: Don’t waste your time just go to another bank you will not be helped

julysa chambers: This location sucks! They don’t want to help you and make everything difficult

Gaetano Castellano: There is one person who went upove and beyond with helping me and staying on top and his name is John. I mean the service he provided and dedication to help me you just see that anymore. I had card issues that i went to him on friday and found the problem and he called me monday moring to fix the problem. So I went to him after work and fix all my card issues found money that was owed to me and over all made sure everthing was good before I left! There is more to the story but trust me he is awesome and im soooo Thankfull! Please see John when you go there he wont let you down! Thank you John!!!!

Nicole Jamesa Sizemore: I called last week about financing a used car out of state. I was told by John the year and location wouldn’t be an issue & that Id hear an answer 24-48 hrs. Well 72 hrs later I called & talked to Becky. Turns out my application was never turned in because I saw my credit report was immediately pulled after the call. She said Id have an answer the next day. She calls, says I got approved so the day after that I dropped off my paystubs, which was a Saturday. No call Monday, no call Tuesday, so I left a voicemail that evening. No call all day Wednesday (today) so I had to call. Becky said she’s just waiting on a purchase order from me & I could email it to her & said she’d open it right away. Well two hours later still heard nothing. So I go up there thinking I just need to sign papers. I see Becky take two phones, type on her computer Then dip out of the door at 4, & I had been waiting for over 30 mins. A woman from the cubicle next to her comes out to me & says she’s waiting on an underwriter to see if they’ll even finance a car from out of state. What!? Another 10 mins go by, she comes out & says they won’t do it because its difficult to put a lien on a title that’s not a Michigan title? Sounds like a bunch of BS. Never heard of that before. I told her, I said from the very beginning this vehicle was out of state, instead of being denied within 72 hrs, you guys tell me a week later! She very unapologetically said to me, well the information wasn’t relayed. No sh*t Sherlock! I lost all respect for these employees, & a little bit of my cool. I had already paid for this car to be put on hold AND a mechanic to inspect the car because they said I was approved, trusting they had all the info I gave them, not to mention gave them a PURCHASE order with $2,000 on it! This bank has left me scrambling to get approved somewhere else asap, since I only have a certain amount of time to buy this car once you’ve placed money on it. ALL NON-RUFUNDABLE. And she didn’t even give a slightest damn.Edit: I don’t know what Becky said or did but she handled the situation & got me the loan. Thank you!! This has changed my life so much you have no idea!

Mike “Redeye” Lavens: Not what it once was but still far better than the generic Dollar Store banks out there. Tellers should not hold up a line for 15 minutes teaching someone how to use the internet on their phone. Especially, with 3 members waiting in line on a Saturday. Been a member before it was even called Genisys (Federal USA). Overall, very good experience the last 25+ years.

Shuhrat Choudhury: Really like the service I get at this location. The agents I deal with are always very helpful and never giving me hard time about anything. Especially John is the best! 😊