Best Chase Sterling Heights Near Me

Micah Walker: Helpful and patient

CES S: One of the ATMs is always down causing a long line in the back. Also those banners have ripped from the stands and have been flapping in the wind for months. Does the manager not see that and at least take them down?

John Thull: I was there a little while ago and observed a customer behaving very rudely to your Associate Banker Almeta Lorigan. She handled the banking with grace and professionalism and was polite despite the rude behavior of the customer. She was then able to greet the next customer with a welcome and a smile. She is a true gem. I wish that all peopleI encountered in a day would display her skill and attitude.

Adi: To slow service

John Slaiman: I had a great experience at this location. Airica Colley was the main reason. She is very professional and patient and helped me open up an account without having an appointment. She went above and beyond expectations, helped me set up my online banking as well as Apple Pay. I would recommend talking to her for any of your banking needs!

Brian Monir: Very bad Castomer serviceAnd they stole me $900 extra & I close my account؟

Ibrahem Bishdary: FIX YOUR ATM PLEASE

Pang Chang: It seemed like the banker i went in to see was very nosy. I went in to fix my pin number and activate my card which she helped me do. I then talked to her about my husband and I's interest in opening a savings account. She said he would have to be in with me but that i could open it online then to save them time for when we come in. She guided on opening a savings account online. She assured me it was fine and easy. Not even a day later, i couldn't log into my account because it was locked. I then receieved a letter that my savings account i created was going to be closed. I called customer service and they told me it was because i opened a savings account online. So basically it was the bankers fault that this had happened. Not only that but she was showing me how to use the mobile app even though another banker had already showed me how. She then proceeded to have me click on the credit history but it seemed like she was looking for her own reasons. Of all the things she could had me do, she chose credit history. The first banker i was with did not have me open my credit history instead they said if i was interested I could check my credit history on my own time. She saw my credit score and debts which i didnt want her to see. She saw my debt and said "i dont know that that is" as if she needed to know.

Michael Drozdzewski: $5 for a money order! Excuuuuuuze me?! Kiss my grits. Buscemi's around the corner will do it $1.50

M Bee: Everytime I come here I feel so welcomed by all employees. You can tell they are smiling behind the mask...I go out my way to go here. Thank you Stephanie for going a extra mile today for little me. I know you were closed and wanted to go home but you were there for me ....thank you. See you soon😁

Shayek Chowdhury: Avoid this branch at all cost

Kenneth Marchetti: Consistently great customer service at this branch from Chuck Adams.

Matt Hunter: I have been with Chase getting close to 10 Years or more, best bank I have ever used. The mobile app is excellent I rarely have to go into the bank, the products are good, and Chuck and Kailee are very responsive.

Grant Rushlau: Thanks to the manager who returned my wallet when it was brought in. Appreciate you having it overnighted to me.

Kevin B: there’s not very many employees there around 5pm. I had to wait about 15-20mins just to open an account.other than that they were helpful

Julio: Teller was nice. Only one teller though so I had to wait in line for 20 minutes. Sad

Sandy Nassori: Good customer service everything patiently

Joe Abraham: The tellers are decent, but on my last few visits, there was only one teller available and line was 5-6 people long. Trying too hard to make people use the inside ATM's.

Jeff Grand: My teller Aaron/Erin?, started my morning with a great smile, the utmost patience and professionalism. She inquired about my business and made me feel like more than just a customer. I felt like an important business partner with Chase. Her smile, and confidence was contagious, and hope that I'm able to carry that over to my clients this morning.

Dan Howard: Used to be fast and friendly, then they put a machine in the lobby and closed two windows. At best their is a single tellar working. Still friendly, but in the last three months I have not gotten through line in under 15 minutes.

Naseer Marbeen: Bad Service

Denisha Paskell: I had a great experience here this morning. Amanda was kind, patient and made my deposit process so smooth and painless. The past reviews made me a little hesitant, but Amanda restored my faith in customer service at this particular branch. Thank you!

Tyler Green: Rude cashiers trying to impose standards that you need a accou to with them in order to cash a check would not get a banker or manager to explain the legality of the situation even with a valid driver license, I wouldn't waste your time here and I definitely wouldn't trust these people with my money

janet thweatt: Bank closed I parked my car in a parking lot walked to chase closed before 5

My Ho: I've been there for open new account . Mark A He did very good job and friendly. Thank you so much Mark A.Oltman ( Relationship Banker )

Sam Slewa: The worst branch in Michigan everytime I go there to do something they would tell me go to another branch they can’t do it over there because of “no manager” always excuses

Teuta Morina: Great experience! The service that I received from Mark was very helpful :)

Jason Harry: There's a reason this bank has such bad reviews. The tellers are horrible and can't do their job. They have outrageous charges. Horrible customer service

Hasanain Alani: Take your business somewhere else! The person who deposited my certified check did not know how long it will take to release the funds until after she completed processing the deposit. When I told her 12 days is not a reasonable time and I can't wait that long, she said she can reverse it, but that will take even longer!! They were not able to do anything to help, I asked them to call someone to seek help they refused to do so. The branch manager was not available, they told me she won't be here till Tuesday ( three days out) and "99.99% she won't be able to help you either". These guys have caused me a significant damage and were not even willing to help. Only if they told me how long it takes to deposit the check before processing it!! Seriously, take your business somewhere else, this is what I got after being a loyal customer for 12 years. Disgusting!!

Brian Monir: No respect to the Castomer’s 👎🏽

progovd: Very pleasant visit to the Metro Office Chase bank today. I live in Grosse Pointe and Chase Office is good there but this one was better

Steven E: The worst bank in world, never seen like this bank before, my personal and business account been scammed Twice, they don’t have good Account Secure, and there’s more bad things, so never go with chase bank believe me they can’t protect your account info and it’s easy to scam your chase account

Sandro Sitto: Worst customer service, they refused to provide service 2 times. The first one the manager said you have to schedule an appointment to see a banker! And the second one she said we only have notary on Wednesdays. ATM’s not functioning most of the time. Definitely not going back to that branch.

Anmar trucking. inc: They have bad service they are too slow I like turtle

Kyle Carrier: Asked for my account to be closed, guy was rude to begin with. I had to ask if he actually closed my account. Turns out he did not close my account like I was told. Good job chase. Good job.

Nikolai Belinski: Never have an issue here with the ATMs. I only come here for the ATMs though.

Liza Kamsikha: Worst bank in the whole world

Cathy Engel: It’s 5:15pm Friday, sign on the door says they close lobby at 6:00pm.... they lock the door at 5:00pm and hang out til 6:00pm. Poor service, please corporate consider new management here!

Sean S: One of the worst banks, not just Chase I’ve ever been to in my life. Slowest service. Tellers are extremely rude and will give you an attitude if you give them more than 3 deposits for them to do.

Eden Ba: Worst Chase EVER!!! If there was a way I could leave no stars I would!! The manager is incompetent, and barely there! Employees are rude and not helpful! They took $100 from me and wouldn't return it! I'm only a mile away from this location but will Never be going back, I'll drive out of my way then give this location my business!

Marvin Babbie: Eva Wilson the so called notary, notarize a deed for me didn't even sign it after driving to the county and back took over 2 hours of my time. From the 1st day I went there to have it don,,She's been giving me an attitude then and today.because she didn't know her job.

Dan Nicolae: Long lanes, clerks do not care. They ignore customers requests.

james mp: Biggest bank in US and can't fix their ongoing ATM issue. ATM can't dispense or accepts deposits and this has been going on for over 6 months. Biggest bank and worst service.New Update 03/13/2023, ATM is still down 😂. Wish if there was less than one star.

Blake Navarre: I have multiple accounts. Never in almost 20 years have I walked in to open an account, with new money in hand, and been told to leave and make an appointment. I don't have normal days. I don't know when I am available most days because of my job. I got told to leave like I was going to dine and dash before even ordering food. This is ridiculous. I don't know when this became a thing but no... considering other options because of this.

Elena Lubot: Very slow...

Giovanni Stefan: Chi Richmond helped me out a lot, a great worker👍

Qi Li: Jannifer M is really friendly and helpful, she helped me to connect chase mobile to solved some issue. It took very long time( some reasonable paperwork) but she was very professional and patient. A lot appreciated to Jannifer’s help!

Tung Tran: I have several accounts here. Went to get some documents notarized but had to wait in the lobby for over 10 minutes before a brancher could get to me. Only to let me know that they didn’t not have a notary available. 2 tellers, 4 “managers/consultants” and only 1 with a customer. This was 3:15PM on a Wednesday. Went next door to Huntington where I have no accounts at all, and they took care of me in less than 5 min. I guess you can do what you want if you make so much to have so many extra middle management positions but no one really does anything.

Mike J: Nice helpful staff! I had issue with the old staff they always had bad attitude I almost changed where I bank because of them.

Vectro Videos: Why the 1 star? I came here a few times when i was 16 years old! Whenever i’d get my checks from the first job i worked at, id come here to cash them out. The ladies looked miserable and rude but the second they looked at the amount on my checks, their mood switched up and they would try to hit on me and say weird things like “oh i like your glasses” but i would just ignore them. These women were like 30 years old. One of the woman even said “i like your check, where do you work at”? My little brother said he wanted to come here and i immediately told him no.

Lulu Lallla: Worse bank ever ATM is broken all year longDrive up service is very slow

Astrit Jahiri: Slow service.

frank shorees: They close my account without any reason.

Rami Kseri: The ATM not working most of the time!

Mike Gumma: I just called, very rude customee service, didn't care that I'm a customer for so many years.Maybe it's time to switch bank.

Shiva A: They don't have any knowledge. They do not have answers to any questions, and blame back-office for everything.

Tracy Leonatti: HORRIBLE experience.... customer since 1984 and seriously considering changing financial institutions. Had I not been an employee for 25 years, therefore feeling some sort of [unearned] loyalty, I'd be gone.

ray adam: ATM never works at all everytime I want to make a deposit after hours I can not do so I always have to drive to another chase bank this has happened 4/5 times already will not be going to this branch anymore

Nand Kishore Gajarajan: Very pleasant experience every time I step in at this location. I hope they can keep up the good work. They smile, are proactive and helpful for all banking needs

Steve & Lora Neto: Wonderful staff and branch manager. They do their utmost to meet the needs of their clients. We’ve been banking at this branch for many years and are very happy with them.

Dany Daniel: With the exception of one Banker name Joe that branch is trash, horrible service, you call them to service your account they tell you to stop by the branch and when you get there they tell you no one available to help, total disaster and waste of time to deal with unless Joe is there to help

Sandro Al bakzou: No good Service

Sam: The bankers are rude and the supervisor is even worse!

AmericanJoel 2010: Never have a problem

ahmed eltahir: The bankers are rude and not welcoming

Brandie Shevela: One of the ATMs was broken/not working correctly. Again. Always issues with this branches ATM.

Melissa Fletcher: I went there twice now to make change for my work and they’re rude.

Eva S.: Amazing and up beat employees up at the front counter.

Mark Young: Close to home and easy access