Best Cvs Sterling Heights Near Me

Selena: Get your medications filled somewhere else if you would like to get your medications with no problem. Every time I come here to pick up a prescription there’s some sort of issue, mistake or problem on their end. They rather just tell you no than to help you and actually look into it and problem solve. You would think they would be more considerate and more willing to resolve the issue since the people picking up the prescriptions have some sort of Illness or condition. But nope they rather tell u no, go in circles with you, have you call around only to end up right where we started bc it’s something that they “missed”.

Dana Florence: Smells like something is ROTTING in the back room by the drinks. No one is around helping out others on the floor. Customer service makes you want to sleep & also the lottery tickets from here always show an error. Scanned it at MY restaurant on our keno machine, scanned it on the ap. That's suspicious? Do better CVS!

Pal Lleshaj: Aug 16, 2022 12:09 AMMe and my wife go there all the time to shop. So we went today to buy some cleaning supplies and this lady menager I don't know her name but I hope they going to know who was working at this date and time,so she was following me and my wife everywhere around the store and basically the way she was staring at us shopping she was making us uncomfortable to continue shopping so we got just half of what we're supposed to shop and pay at the self checkout and left,and she was following other people to that we witnessed and they mentioned to that they are getting followed by her because of their racial profile and that's absolutely NOT acceptable and she should be ashamed of herself.

Daniel Polen: This cvs is good with having stuff you need. Now for the bad, this store has self checkouts that you are forced to use because theres never a cashier at the register and the self checkout without fail every time me or any other customer i see it gives them issues and takes up more time and makes the cashier fix it multiple times before your done. The self checkouts are trash please stop forcing everyone to use them you are losing customers.

Mustafa Albaldawi: Bad customer service so rude . Bad management. Please don't go in

alan kraska: I made a purchase in error at the self checkout. The cashier behind the counter and manager were able to help me get a refund quickly. Even though I could not print a receipt. Went better than I expected. Thanks!

Matt Simcox: I am tired of trying to check out and they direct me to the self check out. If I wanted to self check out I'll go to self check out. That makes me not want to come here and I don't come often as it is..

Koko Bebo: 👎👎

kirgen çiçek: They so bad store

Dergham Laith: Don’t go here they manager she’s not respect the customers

Zero One Trans LLC: I don’t recommend

Dergham alzaidy: Bad management

Allison Davis: Only giving 1 star because their is no 0 star button this pharmacy is the by far the worst pharmacy around called in my refill they asked what Tim I would like to pick it up I told them 4:00 I got there at 5 and was told it wasn't ready come back in 30 minutes I had 3 other prescriptions there I went back in 30 minutes as asked they only gave me the 3 that was already ready so now I have to go without my seizure medicine until the am how do you not give someone all their stuff I mean it's not like I have 2 different names it was all under the same refills absolutely sorry and pathetic corporate will be getting a phone call

TWMax65: I needed a refill on my medication desperately since it did not last me as long as I expected it to. Staff were very friendly, worked hard, and did what they could to help me (which they ended up doing and got me 4 refills all at once). Very professional people in the pharmacy and I appreciated that a lot, not to mention it was on a Sunday!

Jr Sander: If I could give this store one million negative stars I would. They want you to use self check out all the time they know they have to also put it in a birthday if you're buying anything that is over the age of 21 the person that I encountered tonight at 12 midnight or so thank you so she was so rude that I will never come back to the CVS again and this is coming from a person that comes there really 5 times a week and my Aunt has been going there since I was born and I'm 36 this is ridiculous she could have been nice and said a word or when I ask you for something not just walk away Its terrible service. Didn't catch a name but African American with long nails and an attitude. No more over price business for me. The end

Mato Trevethan: I was accosted by a crazy woman in the checkout line who then had her boyfriend join her and the store let it happen. This is the worst run store I have ever been to.Let us avoid this nightmare of a store until it closes or has new management.Avoid at all costs

Suman Parveen: Worst customer service experience, I went for my baby passport picture, waited for 20 mins and the guy at the counter said our printing machine is busy.Looks like they don't want to take the picture. Will nvr come back

Mr Benji: These goofy employees followed me around the store my entire time shopping… Racially profiling me while looking ignorant, stupid and corny pretending to be busy when it’s more than obvious that I was being followed. Goofy btcs

sam hanna: I have honestly dealt with many pharmacies and I don't understand why this location doesn't have such high ratings because their service was phenomenal. I spoke with the pharmacist Aneta, 15 minutes before closing and my mom just had surgery and needed her prescription. It was impossible for me to have my prescriptions ready on time but Aneta made it happen. I highly recommend them. Without them my mom would've been in a lot of pain tonight. Thanks again 😊

Brian Ray: I ALWAYS put my prescription in early, and they still NEVER have it on time. They'll have my prescription order up to 5-7 days early, and when it comes to the day to pick it up, suddenly they're out of my prescription and I still have to wait another 2-3 days. After this month I'll be switching pharmacies. I just hope they don't do this to people with more serious medications.

Ray S: Im so glad i chose this cvs location for my medical needs. Both staff in the back at the pharmacy and front registers were so helpful. The main person who did an amazing job is liliana at the front register. Thanks for all your help

Anita Cadez: Always helpful

Nancy Moceri: Had a problem with another C.V.S store not properly putting together a couple of photos I had purchased. I was sent to see Laura ( the store manager) who in turn fixed my problem and was pleasant as all heck. We need more people like . Thank you again!

Nii Anikin: Misplaced.;Lost my wallet in there for like 3 days and whoever sent it to the front desk if you ever see this thank you. Saved me a lot of time and problems.

Narjis Zaidi: I have been a CVS client for years and years. This branch has a bathroom that is available for customer use. However no one pays any attention to it. It is dirty and did not even have any soap to wash your hands with. I am thankful that there is a bathroom facility, just requesting the manager to take a look and make sure that it is cleaned and prepped for customers. Thank you.

Janet Kazmer: Went for flu shot. Got appointment on line&filled out form to speed up process. Got to store told me to fill out another form and waited almost an hour. Noone was in line ahead of us but still waited.

Tracy Moton: I went to this store for the first time. As soon as I walked in the door, I asked where something was but the cashier wasn’t very friendly and acted like should couldn’t hear me. Another male employee came of of nowhere and heard what I was asking for and directed me to what I needed. On the way out, the same cashier ignored me because she was helping someone at the register but could have said that she would be with me shortly. It was taking way to long so I did the self checkout and had no problem. Shoutout to the white male employee that helped me get what I needed quickly!

Rafit Raouf: Great front store staff!!! I love everyone that works there!

William Groeller: My company sent me there to P/D a scrip to a patient. Chagrin. NOT open 24 hours. More like 8 am to 10 pm 7 days. Oh well. They are prolly just as good as any other cvs.

amy park-g.: Never had a problem. Gone there for years. Some staff have even gone above and beyond.

Jon Solberg: Great Pharmacy Staff!

Mirna N.: If I could give this location 0 star I would. This is the worst location I have ever been to. I went in for a passport picture, my hair was in the way and the lady took 3 pictures and they were all horrible and when I asked to retake she said “I can’t we are busy”. Very rude and disrespectful. Now I have to go somewhere to redo my picture!

Pawel Aftyka: Horrible service, be ready to sit and wait for a while to receive any service

Leslie West: Fast friendly service!!!

Rhonda Hala: Ladies in the Pharmacy at this location are outstanding. Thank you tec Marim (unsure of correct spelling, my apologies). She was efficient, knowledgeable but most of all kind. Also a big thank you to the pharmacist that provided the booster vaccines. CVS has a great pharmacy team at this location. They deserve some Corp love!

One Low: Great news...I shop the 40 percentage off only. Buy one and get 50 percent off the second one...Whoa that's 25 percent off 😊That's not a good deal 👎

M: The pharmacy staff are rude and short, they treat customers as an inconvenience. The public bathroom is absolutely disgusting.. seriously the toilet and sink both had mold inside and lord knows what staining them, loose strands of hair all over, the floor is sticky, tissue everywhere.. just gross. The floor staff, however, have always been helpful and pleasant.

Donna Graham: Took in a script for 45ml of meds. Filled it for 15 ml and insisted that's all they had on file and that I had never filled 45ml before. I had on two different occasions. Argued and got nowhere. Went to CVS at canal Rd. No problems. That's my new pharmacy.

Jospeh Gamble: This store is a joke. They tell you one thing on the phone and when you go to pick it up, they change their story saying i missed understood. Pharmacy is filles scripts to early and then if you don't pick it up in 7 days its put back in stock. Why pick up a script when i have 3 weeks left and spend $$$$ that i dont need to. Looking forward to transferring to Meijers come January 1. Good buy CVS.

K Antonio: I have been coming here for years and am very grateful for their photo services and good selection of products! My husband and I always find what we need. The customer service is wonderful! They have called me many times to let me know if there's an issue with my photo order right away and give me a discount for the trouble. They have always come in handy many times for last minute birthday gifts and such.The store could use some updates in the aesthetic, but besides that, I love this CVS

aaron Smith: Horrible pharmacy. 3 times and meds.

Madhavi Krishna: Zero rating if possible. Went in there for a photo print for a passport photo. The lady working there was least interested. She took the photo on her phone without any angle. She cut the photos incorrectly. Very poor service and behavior. Please train your staff to know how to speak to your customers.

Tricia Nunez: I don’t know about the store experience but every time I have had to communicate with the pharmacy, they’ve been so patient and kind, more than willing to answer all questions and take on calling doctors and other pharmacies. Very grateful to have found this pharmacy with such helpful individuals!

Mariyan Orow: This pharmacy is busy but they are always super helpful! I have an ear infection right now and the urgent care I went to never sent my prescription in so I had to call them back and forth to get it finally sent in a day later after being in a lot of pain. So when they sent it in I went to go pick it up and could not afford the drops as they were over $90 WITH a coupon. But the pharmacist, Bilal, was extremely helpful and went out of his way to make it more affordable for me! He contacted their office and had them switch it over to a more affordable option and the pharmacy staff, including Luna, had it ready for me in less than an hour! I have been coming to this pharmacy for a few years and everyone is always super helpful!! :)

Anthony Mekael: Ok

richard mckowen: Hours are posted online wrong the pharmacy don't open til 9, I walked 5 miles to get my medication at 8 o'clock as the were supposed to be open before I had to be to work, so frustrating, and besides that there is always an issue up there, very rude I will definitely be switching pharmacies

Angel Ang: If I could rate this store at a zero I would when I came in the first time the manager Ashley was extremely rude and disrespectful she needs to be fired if this is the way she talks to customers. The second time I came in another manager was extremely rude I believe her name was Deborah this store over all is terrible and I wouldn’t recommend 👎

Nourah Alsadoon: Where do I start? Basically The lady that answered hanged up on me while I was speaking with her about a very important prescription.

Hyzod25: If a zero rating was possible that's what I would give. Was already rattled that a single prescription would take an hour to fill, but decided to grab a bite down the street while waiting for my post op meds. When I returned to the pharmacy to pick up my prescription I was informed it would be another 20 to 25 minutes. Disgraceful. Did I mention the post op. part? Still have my hospital tags on my wrists. Never go here.

Delon Shabo: My favorite cvs location. The staff are always there for you.I’ll be coming back to this cvs for sure. Thanks guys.

Emilianoシ YOINK: It’s my favorite CVS pharmacy location. it’s always clean and all workers are helpful and respectful especially the new manager Semon always friendly

Issa Lewis: Very rude staff I will not be returning here at all.

evet asmar: I wish i could give 0 stars to the pharmacist she was so rude talking to me on the phone

Ariana Sierra: One of the cashiers, Xina I think her name was, made rude comments about my friends SERVICE DOG saying that dogs don’t belong in stores. You should not be working in customer service if you are going to be rude to disabled customers.

Bethany Macgregor: The pharmacy is so unprofessional and unproductive. They tell me to call back days later, and still have no information. I was put on hold after being hung up on the first phone call to be told they don’t have any information on when my script will be ready because the pharmacist isn't in today.

Anthony Poage: Worst pharmacy I have ever been to. No one would help me. My main pharmacy directed me to CVS due to my insurance. The woman in the pharmacy would not even stop to talk to me on or even look at me. No on was interested in helping. I will step foot on a CVS again and strongly recommend everyone I meet to go to Rite Aid. I have a question for CVS, how can you allow your employees to treat customers so poorly? This is the worst experience I have ever had in any business.

dan mezzapelle: Very unhappy. Went to pick up scripts before going to work on Sunday. Pharmacy was closed, rest of store open. I could get cigarettes, but not medicine. Seems pretty perverse and obscene. Where are your priorities and understanding of what is essential?

Hadeel Toma: The pharmacy employees there are very rude. Not caring at all. Not helpful either. Very unprofessional. I do not recommend this location.

CECILIA DAVIS: Fast Service.

Lori Hamm: Went to shop with coupons. Coupon machine was not printing. Asked for assistance they could not get machine to print and basically were not able to hep me and said sorry there is no other way for them to print . Left store with out any purchases. Why not print them from the register? Terrible!! wont shop CVS.

Bev Carter: Madison is the most helpful tech I have every seen at a CVS. I must come here due to insurance plan and I don't know why CVS runs so thin on staff. The team here works hard and really cares for us old folks! God Bless them!

Drucchi Hota: The only reason for this 4 star review is because of Adam (hope im getting the name right) working in the pharmacy. One of the kindest and compassionate people Ive had the pleasure of speaking to. Ive been having a lot of medical issues and Adam is the only one who has made the process of picking up my medications easy. The majority of the staff are rude and judge you so its great to know there is at least one person there who cares. If you ever see this, thank you!!

S P: Awesome Pharmacy staff. Very friendly and efficient. Even though they were extremely busy, I was attended to very quickly. As someone who hates needles, my Covid vaccine was administered with patience, precision & care. Thank you to the young lady who took good care of me.

Madelynn McNamara: my grandma and aunt came in today and the cashier was EXTREMELY rude. they were asking simple questions about their coupons and the man working gave them way too much attitude. that was extremely unprofessional and just plain rude. they don’t deserve this treatment, especially from the cvs they come to in a daily basis to get their prescriptions. i’m very disappointed in the customer service from here. if i could give you guys zero stars i would because this is unacceptable.

Linda Adams: Friendly. Helpful. They fill promptly, give flu shots & now test for COVID. I wish customers would take their dumb coupons & attitudes to the front registers. Its ridiculous. Update: another great experience at the pharmacy they are so helpful...they do need more help. But always kind, thank you for taking care of us DURING COVID CVS PHARMACY!!!

Edward Winczner: The people there are VERY friendly and prompt

Megan Folz: Workers were very nice and the pharmacy was even better!

Scott Van: This pharmacy is understaffed, slow and does not plan for monthly prescription medications. Fair warning.

zaid marcus: Everytime before I go there, I call to make sure my prescription is ready. Once I get there, they look at me like it was just called in. Management needs to step in, they are wasting people's time and adding more stress.

Cynthia Turner: Pharmacist answered the phone as if i were bothering her, unconcerned, she stated that if you had a script I could help you, without one there is nothing I could for you, Sorry to bother you ma'am. No compassion here, better wait until my regular CVS opens on Monday,

Alana Quorua: great for a quick stop

Kaitlynn Pastoria: I just got off the phone when confirming the correct prescription was being filled and letting them know I’ve changed Doctors. I called ahead due to switching doctors i knew my birth control was no longer being filled from the previous Doctor. The lady i spoke with answered quickly and rudely. I explained that i have recently seen a new doctor and she would not be prescribing said birth control. When i asked which prescription was being filled she gave medication name. I didn’t understand so i asked what it was for she responded with an attitude migraines. I then said i still had the medication and didn’t need this prescription. I then let her know i did need the birth control and my office should be calling it over soon. She then said okay i went to say thank you have a great day and she hung up right after saying okay. I found this very rude and am very upset with the service i received today. I get their days might be busy but i feel my time is also valuable and deserves the attention needed.

Raquel Childers: Hate leaving a bad review. But here it is, care pass it’s new I got talked into signing up it seems like a good deal. Off the bat you get $10 care bucks. Then a week later a survey in your email, fill it out you get another $10. I take it to the store give them my ph # they said it doesn’t match. Give them the card I just got, still arguing with me. One of the guys says this has absolutely nothing to do with care pass. I said it has everything to do with it, it’s a survey asking how the sign up process went. Oh, so you get $20 just like that?! I said yes. First of all, don’t talk your customers into signing up, offer them incentives then get mad and treat them like a thief if they use them! Maye CVS should let the employees that are the face of their store know what’s going on so they can actually guide the customer rather than the other way around?!

debbie brouillette: Every time I go in my prescriptions are never ready, they are ordered a day or two in advance and still not enough time, time to switch to another pharmacy!!

Charles Griffin: Kelly at the pharmacy is amazing! Other than that, this pharmacy sucks big time. Took a script in so that it would be on file for the next refill. The lady gave us attitude, and tossed the script out without entering it into the system, so the next time we went to refill, guess what? No refill on file. Had to call the doctor to have him call it back in. Went to pick it up, and was told it had been transferred to another CVS-10 miles away. So I drove there, and told them what happened. She said the pharmacist at the Schoenherr location could have just pulled it back and filled it there and saved me the trip. I asked them to stop the auto refill since I'd have enough at that point and decided to take my business elsewhere. Next month, we received notice that our meds had been auto refilled and were ready to pick up. Went to the Schoenherr location and...you guess it...it was transferred to another location AGAIN. But this time they went a step further and transferred ALL of our prescriptions there. Without our knowledge. Without our approval. So I drove the 10 miles, picked them up and asked them to cancel ALL of our auto refills. Next month, we got another notice from CVS that all of our meds had been auto refilled-again. I ignored it and went to Walgreens to pick them up. Well, because CVS had done the auto refill, my insurance wouldn't approve the refills at Walgreens because of the CVS auto refill. At this point, I'm about ready to file suit against CVS for insurance fraud. They do NOT have our approval to fill these meds, nor to try billing the insurance company. They've been told this a total of four times now to stop the auto refill and they just ignored our request.On a good note, I hope they realize just how good Kelly is at the Schoenherr location. Other than her, that pharmacy could be bulldozed and I'd not miss it one little bit. What a horrible experience it's been dealing with incompetence on such a grand scale.

A McPhillips: I am not sure why, but the pharmacy at this CVS has managed to screw up my prescription orders for the third time in less than 3 months. Not only that, they did not even apologize or try to ammend their errors. They could not even fulfill or contact me with notification of readiness of a prescription my surgeon directly ordered for me that I was to take before my surgery procedure in August. This nearly caused my surgery to be postponed. Lastly, I phoned in a reorder of one of my prescriptions through their automated system. Confirmed the prescription order, date and time of pickup and received confirmation from their phone system that the order was placed. Did not recieve a follow up notification 2 days later so had to drive over or call in. I drove over and they stated they never received my order!!!! That I must have called a different pharmacy. I co firmed their number was the one I called. No apology, no offer to ammend or expedite refilling of my prescription!!!! I am done soooo done!!! I am transferring my prescriptions somehwere else. I have never experienced such horrible service from a pharmacy my entire life. Customers considering this CVS for their prescription fulfillment BEWARE!!!

Laura L: So thankful this pharmacy opens for a few hours on holidays! It seems inevitable that my family gets sick on a holiday and this was the only one I could find nearby! Also the staff at the pharmacy counter was so friendly! I went on Memorial Day and was very pleased with my service.

buzz zub: The Pharmacy staff is top notch. They are very friendly and eager to help.

Dina Riccobono: I ordered chocolate for my grandmother who does not drive. My niece went to pick it up for her on her way home from work and they would not give her the chocolate because she wasn’t me. She had the order number and the text information about the order. This was $11 worth of chocolate we are talking about not some sort of narcotic or something. Should’ve made a better judgement call and given my niece the chocolate.

Blaze Hazard: So I latterly wanted to get the amungi toys and they fricking don’t have it and docking fornite gif car also it’s frocking called a drug store but theirs son druga like what the flip

DETROIT BLACKQUEEN: This is the best store in the worldI'm amazed greeted and smiles I'm shockedDeanna heaven sent you deserve a awardThanks for your lovely customer service

Patty Adams: The manager / sales staff were all very helpful

Pamela Kola: Worst experience I've ever encountered with the entire staff. Meram at checkout was completely rude after asking her to check if my correct insurance was on file, which is nothing above her job description. Being in the medical field myself, I was shocked to be treated so rudely over a simple task. After speaking with the pharmacist, he offered me free at home covid tests....... as if this was supposed to resolve the situation??? What a joke. The whole staff is very unprofessional and I will not be returning.

Brenda Langston: My husband and I recently returned back to Michigan after living in Las Vegas for a year! The pharmacist Mrs Duffy was so delightful to work with. She went over and beyond to help me save money on my prescriptions with a smile ,she’s very professional, a hard worker truly a nice lady!I would suggest a raise and any additional incentives to keep this dynamic staff on your CVS Team..Brenda LGreat Job Mrs Duffy👍

George Richardson: Over priced, and use bait and switch sales tactics..... Staff is polite though.

Suha yono: I scheduled an appointment for COVID-19 rapid testing my appointment was 10:10 in the morning I left their 10:25 am and they haven’t even taken the appointment before me yet!! their excuse was they open at 10 o’clock and they didn’t have the paperwork ready?! if you open at 10 that mean you have to be there early to prep everything to be on time for scheduled appointments! 1they made me late to work 2 I didn’t get the testing done for my work 3 I didn’t have time to find somewhere else I highly don’t recommend it if you want to be on time for anything.

Terrell Priester: Terrible customer service on 2/4/2021 at 4:45pm. Waiting for the cashier, after a few minutes the gentleman walks up and refers all customers to the self checkout before asking to assist. If he had asked, I would have told him I need a money order. I left the store without responding to the self checkout comment. It’s ok to teach customers but some of us are smart enough to know a self checkout cannot print money orders. First and last trip. Thanks

Mom Of Three: Love how clean, and tidy this location is. Shelves are always organized, and stocked up. The pharmacy never disappoints, and they are always helpful. Recently came in to pick up my prescription, and was helped by a young lady named Marissa. Very sweet like sugar, and awesome service.

One Low: Always liked CVS

Beth Lovett: The lady manager is always so nice and always has nice things to say to everyone that comes in the store.Dale is also so pleasant.

Azra Chowdhury: I was there just today about 15 minutes ago at the drive through for picking up my prescription. Been a customer over three years. While I was there I asked if they are able to grab me calamine lotion with my prescription. The pharmacist simply refused and said I have to come inside to get only medical thing I asked for. That was upsetting for me.

Taylor F: I've never had a problem with this CVS before, until today. I was on hold for 23 minutes, before I talked to a SINGLE PERSON. I needed ONE thing taken care of, and it took the person, who finally answered the phone, less then a minute to do what I needed done. I understand places get busy, but to not pick up the phone and let the person on hold know it's going to be a few, is absolutely ridiculous...

Steve Mansour: Pharmacist very rude no smile no greeting no thank you

Nataraj Goldlines: Very nice people specially Dana and evan with nice and helpful nature

Kimberly Obas: Always good service with a friendly smile and a hello.

Kimberly Cochran: Hands down the worst experience with a pharmacy. Disrespectful, and talks down to you. One of the women working in the pharmacy actually yelled at me for "sitting in the drive thru" when I had just finished getting her the phone number she needed to do HER job. Then got upset and closed the window. No professionalism. Will not be back.

37 Juju: Horrible experience hereDo not go herePharmacist Dana has no patience , does not want to her, ask questions gets annoyed with youWorst expletive ever . Do not go hereI will be calling corporate

Alan Dado: Terri, is great But the manager very rude and unhelpful I would never go there again.

Abdullah Babor: Few months ago I went there to get a doctor’s prescribed lotion. I was told, I have to buy it from target since it doesn’t get covered my insurance. But the exact same lotion was covered by my insurance Rite Aid.Today I went there to get a doctor’s prescribed cream. They I have to buy it for 67 dollars. But same lotion was covered by my insurance at Rite Aid.

Syed Rahman: Excellent.

Jody Blake: Selina and Jake are top notch pharmacists, attentive and helpful. They are very knowledgeable and have helped my mom and I navigate many medication changes we have had this year! I recommend them.

Barry Obama: They helped me

Arif Islam: Pharmacy hours says they should be open from 9AM till 7PM. I went there at 650PM and pharmacy was closed. When I asked the store manager she replied "I Don't know". For such a reputed pharmacy like CVS it is simply not acceptable. Now I don't have the medication I needed for my wife till next day.

Jamie Towers: Very good.