Best Fireplace Manufacturer Sterling Heights Near Me

Lily Palaj: Matt & Pete’s work was outstanding. Not only did they repair the initial issue but streamlined how the overall unit can be operated by addressing poor wiring & adding a toggle for ease. They were very knowledgeable, fast & extremely professional. I would highly recommend for your gas fireplace needs.

Mary Gustafson: The staff and service at Motown Fire exceeded our expectations. They went above and beyond to make sure we were satisfied with the work they performed on our chimney and installation of a fireplace door. We recommend them for any of your fireplace/chimney needs.

Jennifer richards: Motown recently installed a new gas log and I couldn’t be happier. They were on time, quickly installed the log and were nice enough to spend time making sure I understood how to use it. . Very professional, would highly recommend them.

Lucas Balch: Great service on my fireplace. Dylan was very professional and explained everything to me very well.

Ronald Lefchick: We just moved into a home with a gas fireplace and never experienced one until now. We thought it would be a good idea to have everything checked out and get educated on how to maintain a gas log fireplace. We are happy to say that everything checked out okay, and also got a pretty good idea on how to maintain one. Dylan was the technician that came out and he was very thorough in explaining everything while he checked everything out. His demeanor was not only very professional, but also very respectful in explaining everything!Definitely, this is the company We would recommend!!

Medina Noor: Matt and Pete did an excellent job of installing my logs and door. They were so knowledgeable and insightful! Trust me, if you are getting a new fireplace, you want Matt and Pete to be your installers!

Donald Burr: Friendly service from scheduling to house call. Arrive on time and protect house from spot and ash. Always able to diagnose problem.

darryl newman: They arrived as scheduled and complete the repair work quickly and efficiently. They were friendly and professional. They explained thing in plane language and provided valuable information.

Stuart Farber: These guys are the absolute best. The installers are excellent, do good work and don't make a mess. Prices are fair and they never try and take advantage or sell things you don't need.

Edward Repka: Can’t say enough good things about this company. I’ve searched extensively for the services they’ve provided. My gas line and log installation were above and beyond expectation. Dylan and Pete were efficient, professional and most importantly, educational regarding safety and maintenance.

f2outfitter f2outfitter: I contacted Derek and his team at Motown fire LLC to install a garage heater for me. The job required running a gas line into my garage and installing the ventless heater. The team showed up on time and completed the job well in advance of the quoted install time. The guys were extremely professional and courteous. I would highly recommend Motown Fire LLC for anyone interested in installing a fireplace or other gas realator jobs.

Michelle Brazeau: This is the second place we've had to come out and fix our fireplace and it was never really fixed. These two guys did great, showed me everything we needed to know, showed up early and were very professional.

Tom Lewry: The guys were great. They quickly diagnosed and and fixed the problem I was having with my pilot light and it's working perfectly now. They also sealed some holes where cold air was getting in without me even having to ask. They were very neat and left no mess. Highly recommended!

Mariah Titsworth: We recently purchased our home and it has a fireplace that was originally natural wood burning that was converted to gas. I called Motown Fire to come out and inspect and perform maintenance on the fireplace before we started using it. The technician was very knowledgeable and polite and answered all of my questions. I would highly recommend their services and will be sure to use them for any future needs!

Rob Worley: Showed up on time. Cleaned and serviced the fireplace. Good work all around. Fireplace has never looked better.

Phil Cramer: Wonderful service. Dylan was very polite and was able to fix my fireplace quickly. I will definitely recommend your company to anyone who needs fireplace repair.

Sam Brush: Great fast service. Very helpful with teaching how to use the fireplace.

Jessica Gladys: Pete was great! Got the fireplace working again and repaired some of the logs that were broken. Would recommend to anyone. Thank you!

Kyle Caponi: Great job. Friendly,punctual,and knowledgeable. We learned a lot about our gas fireplace we didn’t know. Will definitely use them again.

Ryan Krellwitz: Awesome company to worth with!

Shannon Hoffman: who sold it to me and asked how to address the draft that exists now. His response was the inserts are only 80% efficient and there will be a draft (please note this was not mentioned at any time during the store visit

Victoria Florio: Fireplace Hearth and Home recently installed a Heat & Glo fireplace and it is one of the best decisions we made with the remodel of our home ! It not only gives a beautiful warm ambiance but it helps with heat efficiency . The customer service exceeded expectations from the sales to installation.Highly recommend !

Steve Marles: Thank you to David, Jeff and everyone at Fireside. I had a great experience from beginning to end. Very happy with my new fireplace.

Mickie Miller: I'm so happy I finally bit the bullet to update my outdated tiled fireplace. And I'm so happy I decided to go through Fireside in Utica. Every person throughout the process was respectful and professional offering their expertise and much needed patience with all of my questions. Thank you to David C. (extremely knowledgeable, amazing, and patient Utica store representative), Jeff for measurements, discussing options, and making recommendations, Jerry and Matt for their professionalism and courtesy during the tear down and mantle/insert install, and Joe, Jonas, and Jude for the beautiful stonework and floor work. Every one of them were extremely helpful, patient, and professional through the entire process - and you can see their amazing skills at work in the final product!

Pat Claus: Such a wonderful business to work with! Daniel could not have been kinder, even brought the items to his home for me to pick up because of distance. I will most definitely be a repeat customer and would highly recommend Fireside Hearth and Home to everyone! Thank you so much Daniel, my fireplace looks beautiful and is so cozy and inviting!

Barry Weisenbach: Needed things for fireplace

Brad Watkins: The entire team was fantastic to work with from sales to installation. They are dedicated to ensuring that their customers are happy with the outcome and I would highly recommend FireSide Hearth and Home. We love our new fireplace.

maduka bandara: Highly recommend of you like Heat n Glo products. Daniel is knowledgeable and quotes very competitively.

Terry Montgomery: We had our insert installed on 10/12, it was not installed correctly nor was it installed completely. Today is 10/28, and we’ve made multiple calls trying to get resolution to finish the install. Run around, pointing fingers as to who is responsible. Not happy at all & at this point ready to cancel this install and go somewhere else

AL SZYNSKI: Pleasant & informative.Plan on purchasing electric fireplace

Karen Schroer: This company charged us $125 for someone to come to our home and tell us our logs could not be replaced because we had a B-vent fireplace. We showed the salesman pictures prior why couldn't he tell us without charging us $125? AND this business is not accredited by the Better Business Bureau.

Anthony Zanti: Forced into finding a fireplace quickly when our cat decided to get stuck in our chimney. Fire Department had a difficult time so much of it was destroyed. THANK GOD for FireSide in Utica and especially Danny! Quite possibly the kindest and most caring salesman I’ve ever encountered in my 57 years. You won’t meet a more detailed and if I’m being honest, handsome lad! Don’t waste your time anywhere else!!!

Evan Crank: Holy cow habibi. Dan at Fireside could be one of the best salesmen I have ever come across. He made my house into a home and I couldn't be more thankful for him and his team at Utica Fireside. Incredible service -- I will never go anywhere else.

Lori Bertolotti: The office staff was so friendly and easy to work with. The install guys were very professional and did a wonderful job. We can’t wait to use our new fireplace this fall.David we wish you the best on your retirement. Winston we hope to run into you at the winery.

Liz Jeffrey: Our company relies on them when we need parts and have found everyone to always be helpful and knowledgeable. These guys are great.

John Doe: The salesmen were very polite. I worked with Stacey, he was knowledgeable, welcoming and transparent. They work with awesome installers. Definitely suggest Fireside. Ask for Stacey as your salesman and Motown as the installer and you'll have a great experience.

Stacey Brannon: I have gone through this company for many of my projects. They are as transparent as they come. Honest with pricing and timing. I suggest Fireside to all of my customers.

Robert and Cheryl Cannon: Dan at Fireside was very helpful and knowledgeable. If I have a fireplace issue again, I will definatly phone them.

Pam Merricle: The entire experience was wonderful - from David, our salesman, the gentleman who came out and measured and wrote up the quote, the team that removed and installed the gas fireplace and finally the guys who came and did the stonework - we can't say enough good things about all of them. Everyone was very respectful of our home. Every person that we encountered paid so much attention to every detail. We could not be more pleased. It is absolutely stunning! We would recommend Fireside Hearth and Home to all our family and friends. Thank you so much, Pam and Steve

Dean Matthew: When we moved to Macomb county three years ago, the first thing we did was convert our fireplace to be a Gas log fireplace. Not knowing there were so many options available, the Fireside Sales teams at the Macomb Fireside H&H location listened to our wants and needs and took the time to make sure we understood all the options before us. We had never heard of unvented gas logs before. It ended up being exactly what we wanted and here we are today, three years later, loving and enjoying our realfyre unvented gas log fireplace with remote control.And their Service installer was on time, very courteous, and professional. He went out of his way to make sure there was little to no mess and when he finished the cleaned up thoroughly.I strongly recommend FireSide Hearth and Home.

Susan West: Really happy with our new fireplace! John and Dewayne were very helpful. Highly recommend.

Chris T.: Great service and super fast delivery. Grill arrived in perfect condition.

Lisa Paglino: Every time I have gone to Michigan Fireplace John has gone out of his was to satisfy and exceed expectations! There’s no other place I would go for this kind of service. He stands behind every product he sells.

Scott Taylor: Superb experience. They have a great selection and were very knowledgeable. What's more they offered great discounts and sale items. Don't have it installed yet, but I'm sure we'll be very satisfied.

ed williams: Great service.

Enzo T: I was at a dead end concerning my Heatilator Inwall Gas Fireplace. I had to convert it from LP to Natural gas and didn't have a clue where to begin.I ended up calling Michigan Fireplace and Barbecue and John the owner came to my rescue!John reassured me he could find me the correct conversion kit. He did and it was the last one left at the supplier!John worked with me every step of the way. He was very kind and patient with me. I never worked on a gas stove before!John recommended I should have a professional install my conversion kit.I took his advice and now my family and I are enjoyin our beautiful Heatilator gas fireplace!If you want great customer service and a friendly, caring individual that will give you all the help you need, I recommend, hands down, John from Michigan Fireplace and Barbecue.Thank you, John. My family and I love our Heatilater Gas Fireplace.It's BEAUTIFUL!Sincerely,Frado Lopiccolo

Barbara Barone: As a women it can be intimidating to shop for fireplace and bbq items, John and his staff made me feel very comfortable shopping, took the time to answer all of my questions, and were knowledgeable in helping me pick out what was needed for our home. We are very happy with our purchases and will definitely be back for all of our future fireplace and bbq needs. Thank you for providing such a wonderful experience in your store!

Lisa Wray: Super happy with the products and service at Michigan Fireplace. They really made it easy to decide on a new fireplace. I'd highly recommend them!!!

Jeff Groen: Excellent extra service on a snowy day - the owner came out and showed us how to restart the pilot light on our gas log system - all the wind and extra use seems to have shut it down. Back up and enjoying our fireplace!

Katherine Kallasides: John and all of the staff at Michigan Fireplace and Barbecue are the most kind, knowledgeable and professional individuals in the business. My family and I have been loyal customers here for years and we wouldn’t go anywhere else for our fireplace or BBQ needs! They have been so helpful through the recent purchase of my BBQ and have helped me navigate pricing for a blower for my fireplace. They are always honest and provide the best customer service, each and every time we stop in. They truly care about their customers, and wouldn’t ever steer them in the wrong direction to just make a sale. We would highly recommend John and his team to all of our family and friends for any of their fireplace or bbq needs as they treat you just like you’re part of the family! Thank you John and your team for consistently, year after year, providing such exceptional customer service!!

Michael Liskey: Very attentive and informative, did not feel a lot of pressure to purchase.

Jill Olmack: We just converted from a wood burning fireplace to gas. And I could not be happier that we purchased through Michigan Fireplace. John was so knowledgeable and professional and gave us exactly what we wanted. It’s truly beautiful! We did look at other places, but came back to John because he didn’t try to sell us anything more than what we asked for. The price was reasonable! From the moment we walked into the store, through conversion (with installer Ken) and installation of new doors, the process was so very easy and I was extremely comfortable with John! I have and would highly recommend Michigan Fireplace and Barbecue! They are a small business that truly cares about their customers. Thanks John!!!

Michelle Walsh: The team at Michigan Fireplace was amazing! My elderly parents needed some simple service to two units we purchased from MF and without hesitation they took care of the problem immediately and didn’t even charge them - thank you MF!!

Carolyn Graham: Will not be purchasing here. Had gone, with the intent to buy based on reviews. No one approached me, I asked for help. The owner/manager was not the least bit interested in me and when I asked if he was interested in dealing with me he said "oh I'm sorry, I've had an incident with an employee and it's set me off." Then he kept touching me on the arm. and saying things like "it' all right, I'm sorry." I had to ask the questions, ask for spec sheets and not once did he ask for my email or phone. Lost a sale and my respect.

Brett Hill: I bought fireplace doors in 2016 and today I stopped by for some replacement screws. instead of just providing the screws, john gave me the complete mounting kit! Talk about backing your product after the sale! Great place and customer service!

Yo Giles: This review will be a two part review. I am renovating my fireplace. Someone placed non custom doors on a prefab fireplace and my renovation company could not proceed. The staff at Michigan fireplace and BBQ were amazing! 5 stars for customer service, professionalism, and overall knowledge. John came out the same day to take measurements and expedite our order. Install ....to be continued...Fireplace door arrives before the holiday and was an easy install for us. It looks amazing.

TIFFANY MCCABE (Detroit Duchess): They do not sell fireplace inserts anymore so don’t waste your time. But nice selection of fireplaces

Oliver S: Called for a very simple question, was told they have no idea.Pretty odd considering I called about replacement glass for fireplaces. You'd think the sales guy would have at least known someone to replace it.

Faisal Tameesh: Tony is downright the worst salesman I’ve ever met, of any industry. This guy handled fireplace sales with the demeanor of an arms dealer. This guy gave us attitude for not knowing our fireplaces and had a general air of arrogance and inconvenience. Did this guy take the wrong self-help class for establishing dominance over his clients? I’m spending over 5k on a nice gas fireplace elsewhere purely because of horrible salesmanship.

Ashley A: I ended up here after a very terrible experience with another company who sold me a faulty gas log set and made it pretty much impossible to replace without incurring a huge additional cost. John helped me choose a perfect new log set within five minutes and even set me up with Ken, who was a fantastic installer. Almost a year later, my fireplace remote stopped working (and I've since been told they are very fragile and could have been just lightly dropped) and I called John, the owner, who told me to come to the store, checked out my remote and replaced it free of charge, no questions asked. I have been very impressed by this locally-owned business and its honest and helpful owner, and I have eagerly sent many friends his way for their fireplaces.

Ann Ruggirello: Tim came to service my fireplace today & did an OUTSTANDING job!! He explained everything he was doing, was very clean, and a pleasure to work with. I would highly recommend this company.

Richard Evans: Changing to 2 stars. Originally, Tim came out and did a fantastic job getting my fireplace working. He had all parts on his truck, except he did not have enough gasket for the glass door, and had to order. I was told at time of service that this gasket was relatively cheap, approx $40, in addition to the $370 I was paying to have the fireplace repaired. When the gasket came in, I was called told it would be $200+ to come back out to install the gasket. They wanted to charge a 2nd trip fee of $155 due to them not having enough gasket on the truck at the the first visit. Currently, I am still unable to use my fireplace until this gasket has been replaced, and if the fireplace is turned on, it will leak carbon monoxide fumes into my home, which can be deadly. This is how Flametech left my fireplace. Working, but with the possibility of the fumes killing us. I refuse to pay over $200 for a 2nd trip fee just to have this gasket installed, which should have been replaced on the first visit. This is just unacceptable, and extremely disappointing after having a good experience on the first visit.

Amanda Arnold: Had my fireplace inspected and cleaned! Tim did a great job! It hadn't been cleaned in 4 years and he did such a great job even with the glass having so much build up on it! Will use again!

vaishnavi kannan: This place serviced my fire place last year. I asked the guy who came to add me to their “fall call list” . No one called. I called and scheduled it. The week they were supposed to come, they called and confirmed and no one showed up. Horrible service

Tony Wong: Tim from Flametech, replaced my thermocouple and pilot light assembly on my old 1997 Hargrove Gas logs today. He was very knowledgeable and thorough. He reassembled my gas logs and tested it out. Hopefully, this will last another 30 years, if not, I know who to call. Thanks Tim!

John Locke: Flametech repaired my NG fireplace recently. The service guy, Tim, was very professional. He explained what was wrong and fixed it on the spot. He was careful not to damage anything and by the time he left the fireplace was good as new. Flametech was booked solid a few months out when I made the appointment but it was worth the wait. Highly recommend!

Sheldon Edelstein: It's such a delight to work with a company that understands customer service and knows their product so well! The backoffice was very easy to work with and the technician sent was deeply knowledgeable, clean, Covid-accommodating, and super fast and efficient! What a beautiful job!

Dee-Edda Albin: I am thrilled with this company! Tim was here promptly at 8:30 a.m. He explained everything going on with my outdated fireplace. He was able to change a part and get it working! I am very happy with the service I received today!

Kristen Hauser: Highly recommend Tim and Flametech for gas fireplace maintenance. He was very friendly and had deep knowledge of my system even though it is outdated. He took care to keep my rug clear of soot and to explain what was going on with my system, how exactly it worked, and what to do if certain parts fail in the future.

Gary Goodman: Great job deep cleaning our BBQ grill.

Jane Sloan: Have been using Tim at Flametech for about 4 years. They call to set-up a service call for our gas fireplace yearly maintenance. Always on time and will call if they can even come early. Extremely responsive. Very great customer service and knowledgeable.

Penny B: Received a reminder call a week or so before the appointment. Tim showed up in the timeframe given. Was very knowledgeable and gave great feedback. Even went the extra mile to help me figure out where water might be coming from. Laid out a cloth to prevent anything from getting on the carpet and cleaned up after he was done.

Matt Chmielewski: We had out fireplace upgraded from an old not completely operable natural gas vented to a Woodland natural gas ventless fireplace in late August. Flametech was by far one of if not the best experiences we've had with a company in 13 years of home ownership. From the initial call for a quote to scheduling to the actual installation service was top notch. Tim was 100% willing to spend anytime necessary to help us learn our new fireplace. Hardly necessary because it's so user friendly. I would highly recommend this Flametech to any looking for any service they provide. Very thankful they were recommended to us.

Vaylma W: From the initial appointment phone call to the service technician, Tim; great experience with Flametech. Tim repaired our gas fireplace and left it and the area around where he worked clean. He was very knowledgeable and explained things as he went along. Charges were just as they had been explained over the phone. We will absolutely be using Flametech again in the future, if we ever have problems with our fireplace.

Chris Bell: Great customer service! Had Flametech out to service our gas fireplace. They are very knowledgeable and were very helpful. Would recommend to anyone!

Doug Atchison: We were able to get a service appointment booked for February for a repair of our gas fireplace. Booking process was easy, although they were booked out a while. They confirmed the appointment the day before and showed up on time. Repair was done promptly. They were a little on the expensive side, but you get what you pay for.

lawanda martin: Tim was very good and on time he also gave us some great pointers. I do recommend this company.

Mason Minnich: Good experience with Tim. Very professional and thorough. Will be recommending!

Michael Kachaterian: Service is wonderful, very knowledgeable, helpful and profession tech. Will definitely be recommending and using in the future for maintenance!

Tammie Vlad: My husband scheduled an appointment over a week in advance for Jan. 18th. The woman on the phone said the 18th was available & made the appt. time for 12-1230pm. Here, the 18th, he called at 1pm, noone answered the phone. Voicemail was left. We didn't receive a callback and noone showed. Unprofessional, very disappointed, we will not be using this company.

Steve Glauberman: They do good work but they are ridiculously overpriced. They charge a flat rate to fix my gas fireplace (~$365) which had a pilot light problem plus a zone charge (~$65) since I’m in Ann Arbor. While they did tell me this up front, and I agreed, I felt totally taken advantage of when the service person fixed my problem in 5 minutes by tightening a screw all for the low price of $430. I’m going to have to find someone else moving forward.

Ron Ross: American Fireplace and BBQ has been servicing our home for 25 years providing BBQ's and fireplace service. Steve and company offer value and service. I am happy to be one of their long term customers.

Aviv Vered: Great show room. Over price

MagMax Creates: Great displays, largest showroom, helpful people. Must see.

Dory Goldberger: Nice staff, helpfull.Large selection.

Edwin (Ed D): Helpful staff...pricing was a bit high in my opinion.

Axel and Carrie Brodermann: We actually had 3 different quotes for fireplaces and went with American because the gas line installer was incredibly experienced and professional. Unfortunately since we've had the fireplace put in we've had multiple problems. After the allotted 'burn off' time for the logs to omit a smell we were still having major problems (about 2 weeks after running the fireplace 8 hours a day). We got carbon monoxide detectors because I was worried about the constant smell and almost immediately after installing them they went off! The company sent out someone to clean them off and after it was much better (no carbon monoxide detectors going off). Now we are having problems with our remote and although we are on a manual setting the fireplace is going on after I manually set it to off and vice versa! Maybe we have had an incredibly unlucky experience, but its terrifying having carbon monoxide detectors going off and the fireplace switching on after manually shutting it off. Needless to say I don't feel exactly 'safe' with what has been offered by the company.

Lorrayne DeFer: If more of our businesses in this country ran like this place does, we'd be better off.I had a gas fireplace installed many years ago by this company and I still rave abouttheir customer service, know how and follow-up.I am thinking about putting a small fireplace in my sunroom so I can use the room in the winter…American Fireplace will be the place I call!!!!!

Matthew Winnie: GREAT CUSTOMER SERVICE….. The techs were on time, courteous, and respectful of my home. They answered all my questions, and finished the fireplace intsallation the same day. Thank you Steve …. It’s nice to see that your company cares about its customers!