Best Generator Shop Sterling Heights Near Me

Tony DeMarco: Awesome company and customer service. I am in CT and luckily happened to find Gentek Power online. Ordered a mixer and stepper assembly and received it in 2 days. Terry actually called me after hours to get me the part fast as if I was a VIP client and this was the first experience I have ever had with Gentek and I was just ordering a small part, but an important one since I was out of commission without and they fully understood that. The staff and the forums are great. I only wish you guys were local to me. Hard to find really knowledgeable generator techs. Thank you!!

Patrick F: I wish I’d just had Chris install our generator from the start. We got ours through oak electric via Lowes and what Chris found after oak installed it was disturbing. He went way above and beyond what I had him out here for. He came out to install a part and ended up rewiring what oak electric had literally taped to another wire and never connected to anything. Hard to find quality service and honesty these days, but Chris has both of those. I’d have paid more to have Gentek install had I known what I know now.

Larry Pettus: Great service. Quick phone response to let me know what I needed and then shipped quickly. Great phone response when I called to make sure how to install the new controller. I got my part~$450 and did not have to pay another company ~$1700 for part and installation ($1200 labor!)

James Ray: They had an issue with an item that I had purchased due to manufacture delays, but at every step of the way, I was continuously being updated on the products status. There was no fuss or arrogance…..just excellent customer service! The way I remember how businesses use to be like. Simply said….OUTSTANDING!

Lynnette Vollink: What a great company! Chris is very knowledgeable and performed great service on my home generator. He went above and beyond to not only perform the annual maintenance, he checked the transformer connections as well. There office team, Tracy was lovely and very helpful. They even called prior to coming out for the appointment. I highly recommend their company!

Jon Schneider: Chris is a hard worker, reliable, and knows his stuff! Willing to go the extra lap for his customers! Highly recommend!!

Christopher Kubinsky: I just want to give a big Thank You to Chris and his staff! Our generator wouldn't start and the estimate we got from an electrician to repair it was almost $2k. I could see the flex plate was broken, but it still wouldn't start after replacing it. Chris helped determine the issue was debris on the magnetic speed sensor. Cleaned it up and it fired right up. Total cost of repair was $24 for flex plate and it took my 16 year old son and I roughly 3 hours to replace.

Dan Dub: Great customer service and follow through.

Dave Stump: The right parts and easy to install with the supplied simple instruction. sadly, another friend with a 22kw had his go out during the same Ice Storm and he was told the same so they had it replaced. I am trying to find out what they did with that unit. (Another co. checked it and told him the same thing), Only issue I had was putting the top back on by myself.

David K: This is a great company and helped me get my old 16KW 005244 Generac generator going again. Thanks Chris!

Chase Battley: I bought a motorhome with a generac generator that wouldn't provide power to the coach. I searched online for help and found the Gentek Power online help forum. Chris was extremely helpful and guided me through the steps I needed to take to get my unit back up and running reliably. I highly recommend!

Mark Wiseman: I depend on Gentek for all things Generac, and more! I have a Generac 16kw and Chris provided expert advice, and the maintenance it needed. Plus he installed our AC Slow-Start device, to make AC startups more safe and smooth, especially running on backup power. Thanks Gentek, for your quick and adept help!

Gary Frazier: About three weeks ago my 14 year old Generac 15kw generator would start but shut down after about 10 seconds. It would restart but continued shutting down after 10 seconds. A friend looked on line and found Gentekpower.com and sent the address to me. I sent an email to Gentek and that was the best email I've sent in a long time.A gentleman named Chris answered my email and diagnosed the problem. He said the cost of the repairs would be minimal but required going into the generator and cleaning the slip rings. Chris answered every question I asked and essentially walked me through the repair by emails and a couple of phone conversations. Chris was generous with his knowledge and information and made me feel comfortable with the repair. I tried buying some parts but Chris said they were not needed. I recommend Gentekpower.com to anyone in the market for a new generator or who might be having generator issues as my experience was first class.

Ric Hoffman: When Generac Mexico couldn't be bothered to help a foreigner living in country, one email to Chris and his company came through with help. Thanks for your help and guidance. The repair manual PDF from you helped me identify which parts needed replacement. Starter, starter solenoid and ignition coil were replaced and the generator is back as new. Highly recommend you and your company for web sales and support.

Gary Warnell: Needed a part for my 2014 Guardian. Chris provided exceptional help, technical advice and got me the part the next day. Local dealers either wouldn't sell me the part, didn't have it in stock and didn't know when they could get it, or had it at a higher price but unwilling answer questions. If I was in Gentek's service area, I definitely would be using them as my service provider. This company understands what "customer service" really means.

carol risch: I want to Thank you so much for all your knowledge and assistance fixing my generac generator. It has been a pleasure doing business with someone who cares and knows his product. Thank you again.

A. K.: Very happy with the entire online parts buying experience including some helpful technical advice on the phone. Some parts I needed were not initially found on their website but Chris added them into their database so I could do one stop shopping. Parts were shipped promptly and split into 2 orders to get me the best delivery possible. Prices were lowest and free shipping on orders over 49$. All good. Highly recommend.

Kelly Braun: I don't usually write reviews, however, we are so thrilled with Gentek and Chris I feel compelled to do so. I did a lot of information gathering and "interviews" before decided to go with Chris. What a great find!!Chris is professional, friendly, and responsive... even when you have a 100 questions, he gets back every time! I have and will continue to refer him and his company for generator install and maintenance.

Jason Weintraub: Chris is amazing. He is extremely knowledgeable about his work and is deliberate and care with what he does.

El Derfo: Since I do most of my own maintenance, I haven't used Gentek for service, but I've purchased parts from them on two occasions (they have an internet store with good prices), and Chris is very generous with advice. The next time I do need service, I'll surely call Gentek.

Gab Dan: The company did a great job and where very reliable.

Gjoni Camaj: Great place if you ever need any kind of electrical service or emergency Generator power supply

Michael Mangino: Excellent promt service, knowledgeable, fairly priced and they go above and beyond. I've used national companies in the past and will never use another company for generator needs. This is a 5 star company without a doubt.

Thomas Kreiner: Great Company! My work facility needed a quick solution to a potential power outage and these guys were extremely friendly and responded immediately. They were also the best deal we could find in our whole area. We will definitely be using this company in the future!