Best Harley-Davidson Dealer Sterling Heights Near Me

Todd Fathbruckner: Extremely friendly staff, a place of comfort for any level of rider

Amanda B: "Cheri worked with me to get me into a class that worked well with my schedule. She went above and beyond to make sure I was taken care of, and checked in to make sure it worked out. Thank you, Cheri! Our coaches (Chris and Adam) were great as well! They were patient, and gave great feedback. They taught the class in a way that was unique to our needs as a class, and fun! Thank you, Chris and Adam! Last, but not least, Buffy and Danimal were awesome and patient with me while I shopped for my first motorcycle, they were there with me every step of the way, helping me find the right fit, physically, and financially. I can’t thank everyone enough!”

William Hancock: Thankxs to all who worked with me on my First Harley Davidson purchase! Awesome experience for sure! Looking forward to a long relationship with Wolverine and all it's employees!

Kat Sliwowski: Chuck and Buffy were amazing. I came in with my family to check out a Roadglide and came out with a brand new one. Chuck and Buffy took time to explain options and different models. Stayed after close to make sure they were with us until the deal was done. Very professional. I appreciated the fact that Chuck kept in touch afterwards. The personal touch when it came to customer service was noticed! Thank you to both. Will definitely recommend them in the future."

Daniel Garrity: If you are looking to buy a bike, or have one serviced do yourself a favor and go to wolverine. The service you will receive is amazing. Everyone from sales, service and motor clothes are knowledgeable, friendly, and enjoy working with you.

Lisa Desprez: Cannot say enough good things about Cheri! She is a highly skilled and experienced rider, and a very thorough instructor. Our class of 8 students was quite the mixed bunch with previous riding experience ranging from some students having little to no experience, to some that had experience riding off road vehicles or may have ridden a street bike a few times. The age of the students ranged from 20 years old to 60 something, there were 5 male and 3 female students. Cheri was able to give each of us the training we needed to learn to ride. She was very encouraging and was able to pinpoint the areas that needed improvement and tell you exactly how to correct it. Safety was always first priority, but she also made the class fun. I’m so glad I decided to get my endorsement, and glad she was my instructor. Just passed my test today and can’t wait to get a bike so I can get out there and ride!

STEWPID STEWIE STEWART: "Cheri was the best. She made me feel comfortable and safe to ride a motorcycle "

Abe: Helpful staff

Marco Kotonski: Purchased a 2023 Street glide special today and had an amazing experience from the complete team. From my very first visit talking with Zach and Chuck till closing today with Mario. Thanks much to everyone involved. Special thanks to Chuck for relentlessly working with the number to make it work. Great people, great team that definitely makes me want to come back when my wife is ready for the riding academy and a purchase of her bike.

8_in_bl4ck: Great Work Chuck and Wolverine H-D

kyle cobus: The new rider course was a great experience. The coaches are top notch and really get you ready for your entry into riding. If you can follow basic instructions you will succeed in this course. I cant recommend this course enough for those who want to experience riding a motorcycle for the first time. The support staff were really great and able to keep me up to speed with where I needed to be and want I suppose to have done prior to starting the course. Thank you to everyone at Wolverine Harley Davison for make this process easy and fun.

Henry Tischbein: Had some questions about a sportster s and the sales team there was really good and informative and got me really interested in the bike if I go with the sportster s I’m definitely buying it from wolverine

Kevin B: Chuck is a great dude, go check him out at wolverine HD! He’ll take care of you!

Wes M: I really hate the robocalls

Ryan Emming: Chuck was awesome. I had a terrible experience at a different HD dealer and called Chuck up on my way home and Chuck convinced me to stop in at Wolverine and take a look. Im glad I did. Found a beautiful newer bike and Chuck took his time with myself and my wife to make sure we had the perfect fit. Thanks Chuck!!"

Bruce Clark: Good people great service!

Scott Mitchell: Always a great visit here and the staff is very qualified for all the possible needs

Sharon “Babycakes” Spitsen: "I want to say you have a great lady working in your Merchandise dept. I was there on Sunday and Kyleene Winters took the time to help me find a new helmet. Even made sure I had a great fit and was wearing the helmet on right. When I made my first purchase back in 2008 it was at a small bike store in northern Michigan. And the guy never told/showed me how to fit my helmet. Thank you so much Kyleene for taking the time and explaining the correct way to wear my helmet also for making sure it fit right. "

Luke B: I recently had the pleasure of working with Tom Doty at the parts counter and I must say that I was thoroughly impressed with his level of expertise and attention to detail. He helped me with my purchase of a pushrod covers, making sure that I had all the necessary accessories to go along with it. He also informed me about various offers and discounts, including Harley points, which helped me save money on my purchase.Throughout the process, Tom was patient, friendly, and very knowledgeable about the product. He took the time to answer all my questions and made sure that I was completely satisfied with my purchase before I left the store. I truly appreciate his professionalism and outstanding customer service skills.Overall, I would highly recommend Tom Doty to anyone looking for a reliable and knowledgeable parts person. He truly went above and beyond to ensure that my experience was a positive one. Thank you, Tom, for your exceptional service!"Luke B.

John Cummins: When My Original Dealer in Union City Tennessee went out of business, I knew it was time to come home to Michigan, You Always have what Im looking for, And go out of the way to help if its not available at that time, Kudos to All of You🇺🇸🇺🇸🇺🇸

Curt Westrick: Excellent service and personal are polite.

George Cruickshank Stewart V: Arsenal wasn’t my go to dealership. Well they are now. I was out riding and my clutch decided it didn’t wanna live anymore. Luckily I was right across the street from Arsenal HD and it’s a good thing to. My usual dealership would not have done what Arsenal did for me. At first it was gonna cost me well over $1000 but thanks to the awesomeness of one employee in particular, a lovely woman named Brandi and her willingness to go above and beyond for her customers, she fought on the phone for me with Harley-Davidson corporate and got them to cover all of my parts and labor. When it was all said and done I only had to pay $135. I cannot thank Brandi and the rest of the Arsenal service staff and technicians enough for all the help. Everyone was so gracious and accommodating Brandi in particular was willing to pick me up on her day off and give me a ride to the dealership so I could pick up my baby and get her home. I was absolutely blown away by the level of customer care I received while at Arsenal HD. I will definitely be coming to this dealership for all my service and parts from now on.

Steve Purvis: Walked in to Arsenal Harley Davidson to buy a cover for my bike not knowing they were already closing and ready to walk out the door. Instead of telling me they were closed and to come back another day, and even though I offered that, Brandi Fowler insisted on finding what I needed. I am 100% satisfied and impressed with the friendly and customer 1st service I received! The employees I met on my short visit were obviously happy and proud of their store. An obvious sign of a well run and top notch business! I’ll be back!

Rick Miller: The best Harley dealer in michigan.

Justin Applegate: Thanks to Brandi and the service team for a great experience. Dropped my 22 Ultra off on Friday for the 1k service and expected it to take a few days to get done. I was shocked that I had a phone call by noon on Saturday that it was ready to go! The drop off and pick up process were both smooth and painless. Thanks again!

Keith Brownell: Just wanted to let everyone know that I had a good experience at Arsenal HD. I went in for a cam chest upgrade to hydraulic tensioners on my '06 Softail Heritage, new battery, tires and oil change. Charles in the parts dept. spent the time to give me some advice and educate me about a cam swap and tuner to give more torque in the mid-range RPM where I ride the most. Glad I took the advice. Though I haven't opened her up yet (getting some break-in miles in first), I can feel more pull from the 88. Thanks to Joe and Brandi in the service dept. for walking me through the costs, and keeping me informed on the progress of the work. Of course a big shoutout to tech. Jeremy who did the work and the dyno tune. Everyone I came into contact with at Arsenal was nice and you can tell customer oriented. Nice to have a dealer to have confidence in close to home. Thanks again.

Howie Wyrick: Fred Wiles made the experience great. Parts people are always cool.

Kat Sliwowski: Great service

Dennis Mattord: "Everyone involved really worked hard to get the sale done. several even stayed after hours. Very good team work. Thanks "

Dan Lester: The instructor's were amazing..both excellent teachers as well as riders

John Rex: Max helped my wife and I select the right bike for us based on skill, experience, and anticipated usage. We were in and out with a perfect fit without a single hassle. Highly recommend.

Sherry Murray: Picked up to fix back brakes last year, still had no brakes. Told me to call in the spring, they had all winter to fix. Unacceptable period plus what I was charged for nothing! You owe me a refund so I can get it fixed right. I moved out of the area in April so your sadly mistaken about my 2004 so called brake replacement! I moved April of 2021, so my bikes just sits here since I have no back brakes for 410$. I was told I couldn't get it looked at during winter to bring it in the Spring, I'm 210 miles away, this is the 2nd season I haven't been able to ride it!!!! I have the paperwork to prove it! NOW 2023, RETURN MY $410.00

Dan Tucker: After purchasing several vehicles at a dealership, I figured why not check out a harley dealer, how bad could it be? Sticker price on the floor was 25k. Financing Fred came back with 8% intrest 550+ month for 60 months. Just doing the math it comes out to 33k. Over the life of the loan I understand interest would account for some of that... I stated that I am looking for a 400 monthly payment. 72 months would also help that, plus the interest rate was way too high. Fred comes back with 4.5% interest 460 a month for 72 months... once again 33k over life of the loan. If you go to a simple loan calculator you can see on a 25k loan total interest is around 3,500 for life of the loan. Plus 1500 for sales tax comes out to 30k. This is also not accounting for the 2,500 I had down on top of it. If I remember correctly the 25k sticker tag also included freight/set up so I am not sure where the extra 3k is coming from. I was never shown a price breakdown but I am thinking the dealer is charging some extra fees just to own a harley. Fred with the info that 400 was my limit began what I think is pathetic sales tactics of fear of missing out. "Well you know these models are hot right now" , asking "me how long have I wanted a harley?" "Whats going to change between today and tomorrow?" Maybe instead of pushing your customer to make a purchase they very clearly and adamantly have refused, you could actually listen to words your customers say. I think the pricing is ridiculous and the sales/finicace guys need understand No means No. Ultimately this whole experience has turned me away from Harleys. It's clear that instead of getting you on a ride this dealer wants to take you for a ride first.Edit: fred wanted me to sign before I even test rode the bike.Edit 2: Travis called to explain that indeed the numbers make sense. Just that there were several thousand dollars in surcharges that I wasn't told about or shown, all while I was being pressured to sign into a bike I hadn't even test road. Great team ya got! For sake of keeping the numbers clean, he stated that I would end up fincianing 29k with the 2.5k already included. So sticker 25k, but actual cost is more in the ball park 29k with surcharges. Not even accounting for interest. It's a shame that a company with such a good brand is ruined by dealers such as your self.Edit 4: Brent asked if he could do anything to get my business knowing full well he has nothing to offer of substance. Congratulations you've wasted more of my time.

Miguel Correa: Both coaches were great teaching us

Chloe B: Our coaches, Johnny and J-money, were amazing and very patient. Attended to everyone’s particular needs and always made sure to make you feel included and welcome. Doesn’t matter how many tries it took to learn something, they were right beside us through it all. A super fun, positive experience I’d recommend to anyone wanting to learn how to ride a motorcycle :)

shellie watchpocket: Everyone at Arsenal Harley-Davidson was extremely helpful and very friendly I love my bike and can't wait until I start my classes with Arsenal as well

Dan Jergovich: There team was great and easy to work with. Brandy was a tremendous help!!💯🤘👍

Erica Davies: Arsenal was hand down the best place to be to buy my first bike! No matter how many times I had went in they always answered questions or just let me stare at my dream bike till I finally pulled the plug to buy it!"

Exzavier Yartz: As a student of the first class of the Harley-Davidson Riding Academy this year and not knowing a single thing about operating a motorcycle I was amazed at how thorough and professional the class was. The coaches, Johnny Love and J-Money did not cut any corners and kept us learning for the entire length of each class all four days while keeping it enjoyable. I feel completely satisfied and confident about hitting the road with the foundation and fundamentals they provided. Arsenal Harley-Davidson as a business, staff and hub of all things motorcycle is truly a place that has a magical feel. Thank you!

L Gatt: Great customer service and helpful & friendly service. I was greeted multiple times. I placed a order at the service desk. Paul was great! He assisted me with my order.