Best Registration Office Sterling Heights Near Me

Secretary of State office

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1. Secretary of State office - Sterling Heights

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· 384 reviews

7917 19 Mile Rd, Sterling Heights, MI 48314

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Secretary of State office: what do users think?
Valerie Viola: Yesterday I went to renew my license in this place and I was really satisfied with Shauntee's excellent attention! This is really the first time that I have received first-class attention, super friendly and efficient! I definitely recommend this place!
Jill Laroway: Great Experience!! Not very busy at 1:30 p.m. on Thursday.
David Maxon: For not having an appointment they understood I had a small problem and took care of it fast.
Marwan Adam: I have never had a good person, explaining everything doing her job for the nice attitude ..thank you for your help and your time you are the best shaunte thank you
RIXXBIZ: Tamara was delightful!! Her manage was equally awesome and I feel horrible for not getting her name.What is truly amazing though, is that the visit took a TOTAL of FIFTEEN minutes!!Best SOS experience of my life. Period.
Anar Nissan: Customer service is HORRIBLE on the phone the representatives huff and puff and then end the phone on your face
angela P: In and out very nice and fast service.
KAREN VAN PAMEL: Shante was our Sec of State rep earlier today and she was FANTASTIC!! Super personable and professional 👌
Michael J: Very very annoying that some talk radio is on at a low volume so you can’t really hear it clear. All that goes in everyone’s subconscious so thanks for driving me crazy the whole entire freaking time. Very rude and inconsiderate.
Tim Brosnihan: Even though I followed the directions on the sign for my appointment I was stopped going in and had to be checked in by a person.
Ashley Cuthbert: Very fast and efficient service!! The people who work here are very nice. This was the best Sec of State I ever been to!
Stringer Justin: The ladies working were very professional and extremely friendly, made the experience great..
brian K: Shante is great at this location
J: I hate the Secretary of State.
Valorie Anderson-Branch: Very efficient and very well organized
Mary Beth Pace: Used SOS to transfer a title to a well deserving family that needed a car. Appt at 10, done by 1020. Great customer service. Thank you
Fred Gibson: My wife passed away a few months ago after a lengthy battle with Stage IV metastatic breast cancer. She had a lease vehicle that I needed to have the lease transferred to my name. After months of extremely frustrating phone and written communications with the company that leased the vehicle, I finally rec'd a packet from the lease company that would allegedly allow that to occur and allow me to renew the now expired registration plate. I made a same day appt with the Sterling Heights branch on 19 Mile Rd. That was amazing of itself. I arrived early - with all paperwork in hand. I was greeted by a very gregarious lady who ckd my paperwork and directed me to a very short line. The lady I first met with was very pleasant. She was concerned the leasing company didn't send me the correct documents. You can imagine my frustration. I explained the difficulties dealing with the leasing company to that pt. She discussed the matter with the branch Mgr. -Elizabeth. Elizabeth took the time to contact the leasing company herself. She then took even more time to fax necessary documents to the leasing company. Because the plate was expired and due to the circumstances contacted her higher up to try and waive the fee for a 'temporary' plate. Even though that was not possible Elizabeth explained what I needed to do to follow up with leasing company and with Sec of State to achieve finalization of lease and plate transfer/renewal. I think she saw the tears in my eyes that I was trying to hide. She went above and beyond as did the first 2 CSR's I had contact with. Absolutely impressed. Thank you.
Missy Stables: I had the most wonderful, upbeat, cheerful, sweetheart help me out today by the name of Shauntee and she deserves a raise! She's by far the nicest and most helpful customer service worker I've ever encountered in my life! If I could give her more than 5 stars I would! ⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐
Evan Gonzales: This was the most streamlined and nicest SOS/DMV visit I've ever had in my entire life. Staff were super nice and efficient. It was borderline a good time, but let's be honest with ourselves, no SOS visit is a "GOOD" time... It did approach it, though. 10/10 would license again
Aditya Deshmukh: Great and efficient staff.
j mizz: My wait was to long my process was quick

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