Best Sokol House Sterling Heights Near Me

Carol Soulard: I was very impressed with the facility , as well as with the friendly staff that works there. Todd Schuver, the Community Relations Director, took time to listen to my needs and was very thorough in answering my questions. The tour was extensive in covering the various apartments that are available as well as the amenities that are offered. Although I haven't made a decision at this time, American House Sterling Woods is definitely on my list of possibilities.

Destinee Doutry: Searching for the right place for my grandparents was overwhelming to say the least, after leaving we knew this was the place that would be perfect for them. The atmosphere felt like home, the staff and Todd have been awesome. We are looking forward to my grandparents to settle in! Huge huge thank you to everyone at American House Sterling Woods for helping us through this entire process!

Debbie Nunn: My mom recently moved into American House of Sterling Heights located at 16 mile and Vandyke Dyke. I want to express our many thanks to the facility, staff, and medical team for their warm. Kind and excellent service that has been provided for the next journal of my mom*s life. I especially want to give a special thank you to Todd on the management staff who provided great assistance on coordinating this move!!

Robert White: Just moved my mo. Into American House, Sterlingwoods, and I have to say Todd and all the staff their have gone way out of there way to make the change for my mom as painlessly possible, Todd even helped my mom find her cat in her apt. When the cat was hiding. I think my mother is adjusting well thanks to Todd and the staff there. And I am forever gratefull.

Cheryl Neme: We’ve recently moved my 93 year old mother with memory issues into American House Sterling Woods. Todd made her feel so welcome and provided sincere empathy with her as she was very nervous and emotional about it. Now she gives him a big hug when she sees him as they have become well acquainted. He even took the time to help her find her cat in her apartment. The food is good and Jennifer makes sure you are set up with everything you need and takes time to offer kind words and a smile. The residents we’ve encountered are all friendly and welcoming. We thought mom might have a tough time, but everyone is so kind and patient with her memory issues, it has been a non-issue instead. Thank you to American House staff who has made her transition easy. I would definitely recommend your facility to others.

jonathan raiss: Hands down the best place I have been here for 2 years now and my experience keeps getting better yesterday we had a blackout and her leadership was stellar I think I speak for the entire American house sterling woods family when I say thank you brittany for your leadership yesterday

Karen White: Karen WhiteMy siblings and I recently moved my mother (93 yrs old) into American House Sterling Woods. Physically, she’s healthy, but suffers with dementia. So you can imagine how confusing and scary this was for her!! The staff has made her feel sooo welcome there!! I wish I could mention everyone’s name but don’t know them all yet. But two people that stand out is Todd (Manager) and Jennifer (dining room). They are outstanding!! My mom may not remember there name, but I can tell you she gets a big smile on her face when she sees them!! The residents there are also very welcoming to newcomers. They have regular daily activities, entertainment, church, etc. Thank you American House for helping our mom feel so welcome at her new home!!!

Ron V: I had a very nice visit with the team there. They all seem to be very experienced and dedicated senior living professionals. They showed me around the building, and we had a great conversation.

Jessica Williamson: I scheduled a tour here for my mom and they invited us for lunch. The kitchen staff sat my mom at a table with some other residents they thought my mom would like. They were right! She had a great meal and had wonderful conversations. After looking at the apartment that Todd believed was a perfect match for her, she was ready to move in. On the way home she told me to message Todd and let him know she was going to move in. She said it just felt like home. My mom was concerned about leaving her home of 45 years, especially so soon after my dad had passed, but after the tour she began to get excited about her next chapter.My mom has been at Sterling Woods for almost a month now. She has found a group of ladies and they already seems inseparable. They craft together, play Bingo, share knitting patterns and ideas, and just laugh together.For the first 2 weeks my mom kept saying I'm so happy here. Which of course made me cry knowing she was going to be ok.The staff is caring and attentive. They call my mom to see if she is coming to Bingo, they know she likes it but sometimes falls asleep.The hallways, dining room and apartments are always clean and smell good.I am so happy I found this wonderful community and the fact that I live a half of a mile away from her now is a big bonus.

Linda Thielfoldt: Very nice facility and every person we met the day we toured was so friendly and helpful. Todd has an amazing personality and was beyond helpful. We had lunch and the food was nicely done. I would not hesitate to put anyone I loved in this facility, place is kept nice and it was very clean.

kelly miller: I will update my review in the Future, However if you think a place is short staffed and has bad food then donate your time and supply a little food to blaze them on here is unacceptable! by any standards ...

Adam McTaggart: Ally is the worst

Jennifer Paine: The facility staff for AH itself is GREAT!! However, the company that provides the care, AdvisaCare is absolutely terrible!!!!! We have to call at least weekly to the Care Manager due to the care staff not answering the call button, phone calls, not showing up for scheduled care, not doing the care they are being paid for, etc.

Donna Cooper: American House would be fine other than the fact that they have Advisa Care providing assistance to the residents. There is a great deal of confusion and the staff is unprofessional and under trained. Completely unreliable and rude. Not all but far too many. If your loved ones do not need assistance than it's fine. If they do need assistance you are rolling the dice. Again American House is fine using Advisa Care is the downfall

JANET F: This particular establishment has poor food and not enough staff. The director reached out to me and said she hired more staff and she will speak to the culinary staff.

sherry vollmer: I would highly recommend American House Sterling woods for your loved ones.The staff there is absolutely amazingThe director of community relations Laureen Vollmer went out of her way directly for me not only did she take take the time to help ease my mind but just watching her with residents shows she truly works from her heart. It’s a absolutely stunning and most importantly very clean.Thank you Laureen and y your amazing staff at American house I look forward to seeing you again!God Bless.

Curtis Gibbs: American House Sterling Woods is a great place for your loved ones to call home! Laureen and the rest of the staff are some of the most kind and caring individuals you'll meet while visiting any Senior Community within the area. With its clean, comfortable, and homey feel, you'll know you made the right choice as soon as you walk through the doors.

Max Strus: John, the ED at this American House location, is absolutely incompetent. I am only in when I visit my aunt, but everytime i’m there I see how poorly led this building is. He is rude and unapologetic. It’s a miracle that the rest of the staff is so terrific, because they do not take ages their management.

Cindy D.: Staff is always friendly and helpful. My mom is so comfortable there. I am comfortable having her live there. I appreciate everything they do for her!

Amanda Tatum: Awesome building I really love the service in the dining room

Deborah Studards: The lack of accountability that American House takes for the care providers they contract with is unbelievable. I am in the facility every week and see the care provided but facility management says it isn't their responsibility.The email was sent to the VP of Operations. The lack of response from her illustrates my point.

ken hicks: My dad has been a resident of Sterling Meadows since June 2021. This was a very important move for him, and one that he would not have been unable to consider had it not been for the help of the staff at Sterling Meadows. They were able to refer us to someone that provided assistance in dad's application for much needed and deserved benefits from the VA. Those benefits in turn afforded dad the opportunity to make an independent decision to move into Sterling Meadows where he could continue to live independently, but employ services as his needs indicated. All of the staff, from the director to the maintenance technician and everywhere in between, is helpful and courteous. Dad just went through a bit of a crisis which dictated a need for a higher level of services. Michele, at Sterling Meadows, was able to provide resources and information that gave us an opportunity to make the decision to move dad to American House Freedom Place. We are very grateful for all the help we've received. Thank you!

Evelyn Szymanski: Everyone is friendly and helpful in assisting my 97 year old mother who has lived there for over a year.

Becca Humphreys: I couldn't be more happy and thankful with the type of place Sterling Meadows is. My dad has been a resident here for a while now and he loves it. He has made so many new friends, attends many Veteran based meetings as well as events. Monthly birthday party, annual car show, family day, grandparents day and much more. They do so much for all the residents at American House.

Michelle Karpinen: I have a friend Helen here , and I would recommend this facility to all. They have so much activities that keep all the residents feeling happy and it's amazing to see the fun stuff they do for all occasions. They just had a car show and it was awesome..It gives family a good feeling knowing their loved ones are enjoying all the fun stuff to do there. Also great staff, medical , clean, and safe place.. ,Activities are amazing and to see them all so happy . GREAT PLACE.

Dayna F: They do so much with their residents. I just love the car show every year tons of nice cars, food and raffles. We really enjoy family bbqs and hearing about all the bus trips they take. Really just all around great people and environment

Emir Salkic: Such an amazing community, everyone is so friendly, it's clean, organized, fun, and relaxing. All my questions were answered very promptly and fast. I would recommend this community to anyone looking for a nice and settle home for their loved ones.

Sandra Machuga: So far not very good..we pay for extra services and they haven't followed through yet..I guess we have to go to the advisacare supervisor

Toolla2003: Everyone is so friendly. From the first moment I arrived, I felt very welcome. Its so clean and comfortable here too. All the residents are so happy. You can tell they enjoy living there.

Sonia Mosey: I have had the pleasure of dealing with the staff at American House Meadows and I can't say enough great things about this community. The people and workers are genuine and very helpful. This is a great place for seniors to call home!

Tammi Gripton: Great care! Very clean! Highly recommend!

j cat: UPDATE: Question. If I was in my 70's, 80's or 90's. Would I want to spend my possibly last Golden Days paying my considerably high rent from my life savings being told to stay in like a prisoner or would I rather go out take my chances and observe the rules of Covid-19 like everyone else? I'd rather take the latter.Another question. Would I be entitled to a 30% discount on my rent for the months I was held captive not entitled to any outing services, including just going out period, no activities, exercise or dining room privileges. It seems this company should be adjusting rent accordingly and then reporting their loss to the government for reimbursement as a tax loss right-off.During the virus scare there have been tight restrictions on these residents, their visitors and staff and that's understandable and done right but there is also a lot of tension and abrupt rudeness and dispensing of fond greetings by at least one of the office staff who has been there for quite a while. Some of the residents have been shunned from coming out of their rooms and been threatened with having to leave and find another place to live if they don't. These people deserve the utmost compassion in their golden years and the present situation and they are paying thousands per month to be treated this way. It has got to stop. Also with less visitors coming in, there have been some items coming up missing, even food and snack items. When it improves I'll update my review.

Ellie Halatsis: The staff at American House - Sterling, Schoenherr N of 14 mile, is exceptional. The big Kahuna, Todd, is very responsive to his residents needs and he and his staff do their very best to accommodate any specific requests (within reason and within the scope of the teams authority, of course). The medical team is an added bonus and though timing is everything, they do a good job of keeping the residents comfortable and well cared for. It is my honor to recommend this location to anyone in need of some extra help with the everyday living. And don't forget, you can be as busy here as you like. Or not. Plenty to do everyday if you want to stay active. Great job!

vincent fox: Great place. Great staff. Lots of fun activities always going on!

Kathy Pagliai: I have never met nicer people who love their jobs! I was impressed with the entire staffs level of professionalism, care, cleanliness, and most of all love. They love their residents and it shows in everything they do! The residents say they love living here too. I would highly recommend Sterling Meadows.

John Gressman: One elevator for 3 floors of disabled seniors no back up power in case of emergency. A law suit waiting to happen!I'm sitting here with my mother who is on oxygen power is out and I'm PISSED OFF!

Drew Kergan: Had such a great time tonight at the Trunk or Treat! The entire staff and everyone that turned out did such a great job! Randall Residence has given us back quality, fun time with mom after a very difficult year for our family. If you find yourself having to make tough decisions on moving a loved one, I urge you to take a closer look at RR. We couldn’t be happier with all of the care she is receiving.

Gary Fifield: I highly recommend Randall Residence Sterling Heights. My mother lived there for more than six years and eventually passed away there. From her first day and onward, she received loving and appropriate care. I couldn’t have asked for a better situation.

akilah mccrackins: I’ve worked at this company for 7 years and I love my job, being able to care for my residents is an amazing feeling and I love that I get the opportunity to learn and grow.

Kanara Clark: I been working for the company for over 4 years. I like been with the company and caring for the residents. It’s a company that you grow at. I appreciate them for giving me the opportunity to care for the residents.

Rachel Hayden: Stay far, far away from this place.Monday night my grandfather climbed OUT HIS WINDOW and crossed Schoenherr in the middle of the night. He was picked up by a police cruiser and taken to the hospital. We received a call from the hospital before Randall realized he was missing. You would think that a memory care facility would have the foresight to put alarms or proper locks on their windows. They informed us that an alarm was installed on his window (and we hoped and assumed they would place alarms on every residents window after this).Well here I am, FOUR DAYS LATER. We got a call that he had gone into a neighboring room and climbed out their window. Luckily someone found him outside. The lack of safety in this facility astounds me. It makes you wonder if the people who run this place have dementia themselves.We live in Michigan, the temps are below freezing, and every resident that lives in this facility is at risk. We have had to move my grandfather three times in the past year and a half and here we are, faced with the idea of having to uproot him again because people can't put two brain cells together and keep him safe.Our family hasn't heard a word from management about either incident. And they are still not placing alarms on every window.

Adrian Carlos: great no one died

Muriel Blackwood: My dad got covid in there and died