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1. Pools & Spas A-Go-Go Inc - Shelby Charter Township
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· 78 reviews
48270 Van Dyke Ave, Utica, MI 48317
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P H: Knowledge. The staff is great! Super helpful!
Pat Smith: I get to the store and they have to hand write. A slip and then takes forever finding what I need... I drive 2 hrs because they said they have everything.. and they did not.. shop around before going in their expensive..
Collin Fox: I have been going here for about 5 yrs, Dave the manager and his lovely wife and son are so friendly and helpful always. I’m always greeted when i enter. They are true professionals. A couple of weeks ago we had a. Problem with our chlorinator as well as our jets in the pool. We thought we were going to have two call out someone to fix it. I went in the store for a water check and was telling Maddie and Dillon W. about our issue not only did they help explain thing to me in the store, I was still having difficulties so I called and they both walked me through it. Now our pool is in great shape and loos beautiful. Thank you all for always being ready and willing to go the extra mile for your customers. Customers fo9r the the Fox family
christine mccauley: Been here a few times for various services, this was the worst experience!! The guy testing my water was rude and treated me like I didn't know anything. The guy doing parts also had no clue even after giving the part numbers. I have never been treated so badly.
Linda Guarnieri: Don't bother paying for the more expensive pool cover, they will find a way around the warranty.
Anthony Misplon: Just had a wonderful experience as a new first time pool owner not only was the staff very knowledgeable and extremely friendly but they were also very honest. Never tried to pressure me or over sell me on products I did not need. I would highly recommend these people for all of your pool and spa needs.
s AINT 13: I usually go for chlorine or if I need a water test
KB MILLER: If the girl at the front register paid as much attention to the customers as she did the delivery boy or boys or whatever he was and his food, folks might give a better rating and come back as for now I will go elsewhere seems the front of the store is ran by kids not business orientated people, if your the owner and read this do something about it! what happened to this place???
Laurie Ferrari: Very helpful at the service desk. Free water testing and patient with someone who is a new pool owner!
Cindy Kopacz: Great service area, they were very helpful, explained how to replace the skimmer. Every question answered in a way you understood what needed to be done. Has been helpful with other issues. Very friendly staff.
Randy Pasko: Good pool service water chemicals
Aaron Volcic: Its nice and has all pool supplies
rj magiera: I was shopping for a 12x24 oval pool in May of 2020 with very little luck. I contacted Pools and Spas a Go GO in Utica and spoke with the owner Steve. He consulted me about the versatility of going with a round pool instead of an oval. Luckily, he had one 21' Sharkline pool available.... kinda. With all the Covid shutdowns it took a few weeks to completely get the order full, but throughout the whole ordeal, Steve and his staff were not only very accommodating, but also professional. We installed in late June and of course there were small hic-cups to overcome but again, Steve and his staff were always available to assist. I highly recommend PSGG and look forward to doing business with them for years to come!
Joanne Bely: Would absolutely recommend going to this store for your pool needs. Dave was so helpful, knowledgeable and friendly. He helped us out greatly today with our filter pump issue. We got home and had the pool back up and running in no time where other shops would have taken several days. Entire staff is friendly and always look forward to their spring pool opening savings.
christina doran: I was having major issues with poor water flow and we thought we needed a new pump. I spoke with Steve from the Shelby location and he was a massive help. I was prepared to replace all the old equipment I have just so I could be certain that we would be able to use the pool all season. Steve was able to help me troubleshoot the problem and save me $2k in unnecessary equipment and repairs. He was patient, kind, extremely knowledgeable and followed up. Very pleased with the service I get whenever I go into the store!!
David Joseph: Covid shopping: demand is high and supply is low! Sales was great explaining and pricing options. Radiant appears to be great on paper but the cost ($20k) and install ($8-10k) became quickly unrealistic. Ended up going with a Doughboy which has all the features we wanted (partial bury) and affordable price point.
Jesse Goodman: Take you time and talk to the pool experts there. They can advise you on steps you need to take.
Nick Anys: We are new to having a pool and Steve was very knowledgeable about our pool system and helping us get our chemicals balanced. I definitely recommend this place.
Celiene Huebner: Love Pools A Go Go. Employees are the best
Jackie Rottmann: The guys at the parts/service counter are always so helpful!! Helped me find a filter for my old spa!! Thank you
Joe Stewart: I went in today with a few questions and was helped by Dave. He answered all my questions and went out of his way to show me. Great job
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Swimming pool supply store
2. Allstate Home Leisure by Watson's - Sterling Heights
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· 324 reviews
44605 Schoenherr Rd, Sterling Heights, MI 48313, United States
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Amanda Brann: Great place lots of things for your family
AOliver626: Very helpful service! Had everything to get us up and going for the season!
S B: I really like this location because there is always a lot of choice and a lot of interesting things. I already bought a hot tub from them and the specialists helped me with my questions that I had. I will return to them again. I recommend it to everyone
Lynette Fennig: Always very helpful!!
Jason Kotarski: Excellent customer service!
Scott Payne: Always so friendly and knowledgeable! I appreciate the genuinely good treatment and good advice. Thanks!
Catie G: Love this place!
Laura G: I went to Allstate in search of a shuffleboard table, but ended up purchasing a pool table, a massage chair, and a pool! And it was all because of John. John is a true sales professional. He has knowledge of every product in that show room. He was friendly, easy-going & let us ask a lot of questions, which helped us decide on our purchases.I also have to give a shout out to their delivery team. Eric and Jaylen installed my pool table like the professionals they are. They put time into measuring the room for a good fit & Eric is a master with the felt! Thanks Allstate-I couldn’t be happier with my choice- you have terrific employees!
shelby caza: Great friendly service !!
Trisha V: Great service
Mark Micakaj: Great Place highly recommend!Andrew was the person who helped me very professional answered all my questions. Definitely will be back in the future
Daniel Keenan: Terrific knowledge and service. Andrew is the best!
Garrett Mason: Awesome service, love our hot tub.
S K: Andrew is the best, very helpful
Becki Pelkey: Andrew was so helpful!!! Great store, clean. Friendly too!!!
Donna Morton: Great team, outstanding, caring service from everyone I've met - including Andrew!
Cynthia Phillips: We love Allstate!!
Jaime Hayes: Great service and knowledgeable staff. I’ve purchased a pool table and hot tub with no issues!
Jordan: Very helpful with getting everything I needed for starting up my hot tub! Super knowledgeable and great service.
Timothy Foster: Location always has what is needed and is very helpful always!
John Olesko: Great service and products for spas
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3. Viscount Pools East - Madison Heights
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· 132 reviews
32429 Industrial Dr, Madison Heights, MI 48071
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Ronald Parris: Had excellent service from tech today. But Bob at the office know nothing about customer service.He threatened not to service my hot tub, until I paid $95 for service call for a leak that we call about during the warrant period. And sent him video of the leak.Don't worry Bob, we won't call you by again. 8k for hot tub, and you're worried about $95.Interesting hot tub go somewhere else.Just getting started
yolanda king: awesome with helping me and my husband make a good decision regarding our pool
Eric Renaud: Been buying all my pool supplies and a pool from this Madison Heights location . They always treated me like family . Quality products and they stand behind their products. One example is I bought a sand filter off them and it had a manufacturer defect came in and talked to talk to them about it they took some info and my address and phone number one week later I received a brand new sand filter in the mail covered under warranty. I will continue to recommend them and I always buy pool supplies and pools from this local location... Thanks Viscount pools Madsion heights
Georgette Goring: Always willing to help you.
Happy Family: wow i never seen anything before, very good for you and your family, you can visit this Showroom, showroom was really nice 👍
Kevin Rowe: Very helpful friendly knowledgeable, got our new pool!!! And the vacuum added in! Thank you Thank you!
Toni Horn: Tristan helped me out with a replacement hose for my Intex that was cheaper than the official Intex brand. He also educated me on the chlorine stabilizer and the best way to apply the product. It's nice when someone takes the time to do that. Overall good experience.
Bosko Erakovich: This review should of been posted back in 2020 when the pandemic hit. So I apologize for the delay but I had a service issue and had Scott take care of me the same day. All I can say WOW. I purchased this Hot Tub back in August 2020 and when they told me it would be delivered on the date in November, I’m not going to lie I was very skeptical and I was thinking to myself there is no way since everything was delayed and out of the norm. Once that date came Scott came out personally with Brandon and dropped it off. All I can say about this OUTSTANDING Family owned business is……..Keep up the great service and thanks again for making this experience go very smoothly. I HIGHLY recommend Viscount pools and I will do my best to send them as much referrals that I possible can. Thanks again Scott for the great experience.
Marshall Stewart: Great original purchase experience. Afterwards, not so much. I have gone to the Madison Heights location a few times for support and left feeling like I was talked down to or my issues weren't worthy of their time. More often than not, you will find the staff sitting around the counter talking. I have also called with questions and trying to get any worthwhile answers is like pulling teeth. We will no longer be giving Viscount any of our business and will advise anyone we possibly can against going to the Madison Heights location. Strong start...very, very weak finish.
Kim Vanatta: Worst pool store ever! I bought a pool and everything to go with it at the start of covid. When they installed it I noticed it was not the pool I ordered, in fact I didn’t get anything I ordered it was all different, the filter, the pool everything. Bob basically told us too bad. After it was installed we noticed the liner had a tear in it. Bob told us he would order a new liner and have it installed free of charge. Well here we are going on our third summer and still have never received the liner. Don’t walk away from this store, run! I have called Bob several times about the liner and all he says is their not making them. I think Bob is just a con artist and I would never recommend viscount to anyone
Robert Kimble: I bought a pool through Rob at the Madison Hts store in March. I had made an error in size! Rob was excellent and helped me get a plan together and found a suitable sized pool in days. I’m so glad I bought through Viscount verses Amazon or an online pool seller. Their service is excellent and I can’t recommend them enough!
Frans Hysenaj: Great customer service and very knowledgeable. They are always helpful when I call and visit the store. Great place and great people, highly recommend.
C. Vernon: We at Hot Tub Repair highly recommend Viscount Spas for anyone shopping for a new spa at a great price. The entire staff at Viscount are great and very knowledgeable. We’re so happy to be affiliated with Viscount Spas!
Lorrette Burt: Great place to purchase quality new pool tables at reasonable prices. Bob was wonderful in assisting me with my choice of table and accessories.
Clark Kent: Got a great 1" slate pool table at a good price, specially having it tailored how I wanted it. Included with delivery and set up. With a faster delivery then I expect. So far so great.
Sandra Vandien: Absolutely wonderful place and people. Bob was so beyond helpful with parts and questions/ help I needed! Had my parts I needed was very happy! Thank you Bob!😊
Carl Wysocki: Great prices and services. Bob seems to always have the answers.
Kelly Holford: Couldn’t be happier with the service ! EVERYONE was knowledgeable, extremely friendly and gave me a feeling they really appreciated my business! Thank you Bob and your staff !
Saif Qays: They’re always closed
Aerial Doucet: So I have a new update with troublesome my past experience with viscount pools. After hard work and several pool men later, waiting several weeks, with a special heating machine, we were finally able to fit their pool liner onto the pool, Thank God. My father actually went back (the long standing customer) in there to buy additional parts after his last rough experience (since we were FINALLY able to fit their pool liner onto the pool) and according to him, they were surprisedly very helpful. They got him everything he needed, although they wanted to bring up about the tasteful negative review I, his daughter, left for them, It did not hinder him from the decent experience he had compared to the last time. So for that I will give them more stars. Its not about making a mistake in your service, mistakes happen all the time (it's apart of life and we all have done it), its about owning up to it and fixing them as a collective, as a company. All we wanted was to be treated like we mattered. In essence, they messed up BUT they did fix the problem by providing better customer service towards the end. Viscount pools, in the future when a customer has a problem; hear them out, care about what they have to say, own up to a mistake and find a proper solution to fix it. Customer service is about always improving ones experience with your brand. So thank you for treating my father (who's a veteran) well on his last trip there. That's big of you to be able to take criticism and still provide decent service. By the way I am flight attendant, so I know good service when I see it.
Kenneth Wong: Very friendly and knowledgeable staff. Helped me a lot!!
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Swimming pool supply store
4. Sunnys Pools & More - Macomb Township
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· 238 reviews
51113 Industrial Dr, Macomb, MI 48042
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Crystal Seibert: This store is absolutely amazing!!! They do not push anything you do not need!! Got my pool where it needed to be and was very polite in the process!!
Andre Saffar: Clean and organized store, Chris was a very great help to picking out our hot tub. He explained everything very thoroughly, and on top of all that he gave us a great price on a beautiful hot tub.
Kathy Reed: We have been going to the Waterford location for over 20 year. Darlene is always very helpful with whatever pool needs we have!
Tim Ochalek: Once again these guys saved the day for me. I brought in a part from a filter brand they do not carry. What they did was found a generic part that and showed me how to adapt so my problem was solved. And they did it with genuine concern.
Linda Sulpizio: Jesse was very helpful. His knowledge is amazing and has a great way of explaining things.
Lisa Saunders: Carl said he was a great guy! I happen to 👍
Leslie Saari: Jessie was great. He reviewed everything with me and knew exactly what I needed. He took the time to explain the difference between everything.
Tammy Smith: Great service at Waterford store today!
Winston Wolf: After going to four different stores I found exactly what I needed.Experience is pricelessCarl knows his stuff and Darlene is great.This place should be around forever?
Paula L: I buy all of my pool supplies at viscount. Tamara was so helpful picking out what I need for opening my pool.
Karen B: Very easy to work with and patient with all my questions which were many!
Tina Johnson: Salesman Chris was very knowledgeable and helpful with all of our questions and needs for a pool. Great price for our pool package!! Thank you again!
dakota mcdonald: Always great service and very helpful.
Chris Zaccanti: Jesse is the best thing to happen to this store in many years. I will finally stop coming to this store strictly out of convenience. Very knowledgable and helpful. Can’t beat the prices either.
Taylor K: New pool owner. The staff at Sunnys are very honest and make it easy to keep my pool balanced. Get my water checked on a regular basis and they get me lined up with the products I need. They always take the time to explain the details behind the numbers and how/when to apply the products. They never try to sell you products you do not need. Just all around good experience everytime I visit.
John DePorre: Darlene addressed all of my questions quickly and knew the store’s merchandise really well. Darlene was fast and I was able to quickly get what I needed. Great experience.
Erinn DePorre: Darlene was wonderful - knowledgeable and fast! Great experience.
vena gj: First time pool buyer/owner. Chris took his time to completely help me understand what I was buying and other options available. Chris worked with me and helped me make a knowledgeable decision! So excited for our first of many fun filled pool summers!! Thanks Chris!!
Harold Furlong: They had what I needed in-stock and every one there was helpful.
Aaron Ross: This is our 2nd pool that we have purchased from Sunny’s. We live two hours away and will always drive to get the best deals and the expertise of the employees. Great customer service and very knowledgeable!We dealt with Chris both times, he made sure we were getting the best deal and answered every and all questions, even after we completely changed our order when we got there 😉Also, through in a floating basketball toy for our basketball loving kid!Customer care and service is 110%
Jennell Twigg: Chris was excellent in explaining everything about ordering my pool. I felt comfortable when selecting all my options.Max delivered my pool and went through all my items as he unloaded them. Was very comfortable knowing that nothing was missing from my sales order! Very nice guy!Can't wait to get my Carvin pool installed now!
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Swimming pool supply store
5. Leslie's - Troy
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· 61 reviews
3662 Rochester Rd, Troy, MI 48083
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Donna Holbrook: Very rude people on the phone. The store is a pool store and didn't carry a die for leaks in a pool. Sad
Yelena Shmelyova: Knowledgeable and helpful staff
Mike Ely: what can I say if you guys are always super helpful with trying to figure out my pool. Good job my dudes!
Janis Kenny: The men are always sooooo helpful and accurate with solutions for balancing pool chemicals. And they'regood natured .
Gina Wrona: Very helpful
Jim Dockeray: Helpful
Joseph Paul Moniz IV: First time there today our pool has been cloudy for a few weeks now but we were working with another company that obviously wasn't working out ....Walked into Leslie's SPOKE it with a sales person who was super knowledgeable ( Joshua).When getting home and following his advice our pool was 50% clear within an hour !!! We r still working on it ..but we have confidence that we are good guided he says we will be fine by tomorrow I WE BELIEVE HIM !
Kimberly Brecht: Very helpful and wasnt trying to get over on me.
Ab Cc: They got all we needed
Monica Spaulding: Andrew was really helpful and knowledgeable.
John Waldman: Good place to pick up your pool supplies.
Sean Dobrauer: If i could give them no stars i would. Went in yesterday for a capacitor for my spa pump. Guy who was there told me i was completely wrong tht was not the issue and was very rude about it. Went to utica pump got the part worked as i thought just a bad capacitor.
Laura Spagnuolo: Went in to order or pick up an item. After waiting for 20 minutes, they informed me that they had one in stock but couldn’t find it. They said I could either order it and wait 2 weeks or drive 30 minutes to pick it up from a different location. I chose to pick it up because I thought it would be worth the hour round trip. They called the other location to confirm they had one in stock. I drive 30 minutes only to find out the other location didn’t fully check and only have 1 part of the item. I called the first location and they said they couldn’t do anything. I left the store empty handed. Spent another 45 minutes driving home in traffic. Horrible customer service and staffing. Turned a 10 minute trip to the store into an hour and 45 minute nightmare. Will never consider shopping here again, not to mention overpriced items.
David Ladge: I went in to buy some pool supplies and one of the sales associates sold me a cartridge and told me to drop it in the pool. I asked if there was anyway else I needed and he said no. The cartridge bleached my liner. I realized that I was missing the actual top piece after reading the packaging. I went back and they placed a special order for it. I called the store to follow up and they couldn’t help because the corporate office wasn’t open yet. The manager was absolutely RUDE and basically told me it was my fault because I didnt read the packaging. My bad for trusting what they told me !! The managers customer service skills leave a lot to be desired. Very unprofessional and doesn’t know how to talk to people. Will never set foot in there again Much better options available elsewhere and they treat their customers right.
Bobbi Rupinski: I cannot like this location enough. They are the nicest, most patient people. They are so willing to work with people and help people. We have been to other locations over the years and this place is by far the best.
Robert Gray: I've been getting my water tested and pool chemicals from them for years. Great service and great chemicals. They give very detailed instructions on what to add and when. Our pool is always perfect.
Rick Wochoski: Just wanted to take a moment to give the folks at the Troy Leslie's a big thumbs up. We've had our in-ground pool for 20 years and throughout that time the staff has been able to guide us through all the trials and tribulations, from black mold to balky bottom-cleaners to the magical science of balancing the chemicals. And they've always gone above and beyond with their customer service. I don't think it's fair to judge a pool supply company by the conditions in your pool, as some reviewers do, because they don't have control over how chemicals are added or the pool is cared for. Only you can do that. So, based on their job, which is to supply chemicals and the best advice they can give, I'm giving them 5 stars. Thanks for all the help!
Scott Florey: The gentleman that helped me only gave one to two word answers. This store is only for large pools. They don't have anything for small pools and if you tell them the size of pool you have they won't waste their time.
Patty McDowell: They are fantastic they help me out with running my pool at work
Ken Barduca: Won't waste my money or time there again. My wife picked upup salt for my pools salt water system from them and forgot to ask how much we needed for our size pool, I called them on the phone to inquire and the person on the phone first you could tell did not want to be bothered I tried to explain it's a new pool that's bigger than our last and that's where we were (not anymore) buying our chemicals he finally said 1 and 3/4 to start and will probably need all of the second so I did as he said and with only the 1 3/4 bag in my salt level is so high it won't even read so now I have to wastw my time and money (water) to empty some out and try to get it right. If you don't want to help just say so instead of pretending and costing me time and money and kids driving me crazy to go in. So needless to say I am no longer a customer.
M Michels: Always courtesy service.
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Swimming pool supply store
6. CJ's Pools and Spas - Chesterfield Township
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· 83 reviews
49580 Gratiot Ave, Chesterfield, MI 48051
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Russell Robinson: Don't even shop around. I looked all over Macomb County and half a dozen on line stores. It's family owned and operated, Vanessa sold me the hottub. She was so nice and knowledgeable, her and brother Branden setup my spa. They delivered it exactly where I wanted it checked that it sat well on the spot and wiped it down. I highly recommend. The bad reviews must be a past employee or something.! Ha. Thanks for my spa!!
Tony Kalmeta: We bought our hot tub around 2018. We've only had a couple issues with it so far and they have been extremely helpful. I would highly recommend them.
Eric Stine: Cj pools is not close to my house but it is well worth the drive the staff is friendly an amazing an will go out there way to help you I bought a house a year ago not knowing the condition of my pool an when I opened it in the spring the water was almost black an I was almost ready to tear the pool down until I went to cj pools they gave me everything I needed to treat the water an also figure the sand filter situation while in the treatment process my water pump caught fire an I needed one they had one there on hand they helped me so much I definitely would refer all my friends to go there for any of there pool needs
Theresa Ashcraft: Really nice place. Had everything I needed. Great customer service !!!!!
Crystal M: They have always been a great help to us for all of our pool needs.
Jill Johnson: Friendly, knowledgeable, very helpful staff
Beth Marie Casper: Very happy with the guys who opened our pool today ! They were so informative,helpful & kind . Definitely are hiring again!
Shawn Hammon: Great staff and fair pricing.
Dave Eckert: The people working at cj.s pool and spa are the best. They have all the answers to any questions pertaining to pools and hot tubs.. thanks cj.s. 😊
William Abke: Great, friendly service and a wide selection of parts and supplies.
Lee Bartley: Very helpful. Helped us out with a difficult algae problem in our new pool. It is my go to place for supplies.
Kyle Grager: Much better than Viscount! The employees are knowledgeable and honest.
Les (Squatch): Very friendly and helpful!
Thomas Jasinski: Awful store, prices, and staff. I bought a pool in 2020 because this was the only store that had pools left in stock by mid-summer. I found out the hard way that he DOES NOT have in-house installers and gave me contact info for an installer that works for ANOTHER pool store! Needless to say, the installer refused to do work for a competitor and I was left high and dry (literally) to find an installer myself. I will never do business with Cj's again.
Kelly M: Very knowledgeable and helpful
Forrest Boyles: Very friendly, great help lots of parts. My go to pool store.
Sue: Where do I begin, they have an amazing service 👌 and when Brandon is saying I'll be there and do the job that needs to be done, he's there, he is very professional and hard working individual and he knows what he's doing, he can answer all of your questions about the pool and even he came over and installed all the things that I bought from their store. Thank you so much for your help Brandon 🙏👍
Stacy Elliott: This was my first hot tub purchase. When the hot tub was delivered the owners son assembled the cover to our hot tub. Everything seemed OK after they left. Approximately three hours later a tear developed in the cover. It was clearly evident that the owner son had the attachment points too low or too tight which ripped the cover attachment points.For over a year I was promised a new cover. It never showed up. One false promises after another. Very disappointed buyers beware.My rating is two stars based on the fact that the hot tub performs well however still do not have a cover that performs correctly.
Steve: Been going there for 16 years, Robert always puts me in the right direction when the pool water in headed in the wrong directionGreat service and staff!!
douglas jones: always willing to help and give advice. Very friendly
Brandon Monday: Amazing customer service, they've gonna out of their way to help me with problems I've been having with an old hot tub.
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Swimming pool supply store
7. Dolphin Pool Supply - Warren
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· 2 reviews
32887 Hayes Rd, Warren, MI 48088
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Brandy Newlin: They’re always friendly and Super helpful! I recommend them above all others
Tim I: Always helpful and friendly staff. Would definitely recommend Dolphin Pools
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8. B & B Pools and Spas - Livonia
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· 106 reviews
29440 Six Mile Rd, Livonia, MI 48152
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Chris Connor: There isn't a better pool store for 100 miles. Blake and his team know what they're talking about. Bring in a sample and leave with a solution. I've been trusting these guys for years, six stars if I could.
Boournes: Outstanding advice from Blake! He could have sold me a whole valve I didn't need, but instead he actually showed me how to disassemble and fix the ball valve. I bought a valve handle from him, but he wasn't even trying to sell me that. Very friendly and knowledgeable staff, which is extra helpful for me as a first time pool owner. This will be my permanent pool store unless something changes.
Ron Kerpet: Very knowledgeable
Jennifer Bishop: Love this store and all the employees!!
Laurie Budd: My family has been shopping here since the 1960s. They are service oriented, honest, knowledgeable, and the prices are fair. Blake has helped me on several occassions resolve issues with my pool. Last year when I needed a new pump, this was the 1st place I came and bought one. Great job B & B Team!!!
John Thompson: Better than the last time there much improved
Fisher Cooper: Very helpful staff, pretty pricey but has most everything you need for your pool or hot tub
Keith Walker: Very knowledgeable. Top notch pool store.
Scott Guajardo: Friendly, helpful, and knowledgeable.
Catherine Whitten: Best pool shop for help with pools and free water testing. Great service and experienced staff.
Sharon McKee: Very knowledgeable, patient, and helpful in explaining exactly what to do and how to carry out their recommendations. Our condo complex thanks B & B for their great personalized service in helping us keep our pool sparkling and beautiful!
glenn walters: Grat place for pool supplies
rick belanger: Great service.
Kyle Gardner: Guy was super rude and so we canceled, would not recommend under any circumstance!!
Jesse Bowerman: Best pool store around
eric pratt: Very helpful. Always test my water and come up with the correct solutipn
Art Draper: Great staff, very knowledgeable and helpful.
Carl Garbacik: Great prices very knowledgeable. They know how to help you maintain your pool.
Mike Hesse: Very knowledgable in all aspects of inground pools. Ask for Blake!
Brian M: The best pool store around. Not close to my house, but I run down here when I can. Knowledgeable staff and carry things others don't (flexible PVC for one).
Michael Karens: We’ve spent thousands of dollars at B&B over the years buying supplies and rebuilding our motors. The manager is very knowledgeable about pools and can provide a good consultation on repairing broken or rotted parts. However, respect and customer service is lacking. As soon as the manager found out we didn't want to buy a new motor (we had actually come in to get a quote for a motor repair which would ultimately cost the same price as a new motor), he scolded us for asking a question about the pool shock and algicide we were still purchasing. He told us in a very condescending manner, loud enough to ensure the whole store heard us, that he was finished answering our questions because we were not planning on buying their new motor. Again, this was a question about the shock and algicide he recommended and that we were still purchasing ($125 worth). That’s no way to treat customers, whether new or old. Most certainly, it’s a definite way to ensure we are customers no more. I love supporting small businesses that are deserving of my business. Small businesses CAN offer things that big box online retailers cannot, and that's respectful customer service whether or not a sale is made. Despite checking out with $125 in product, the manager didn't think we were deserving of his respect. If a small business in 2020 gives you no respect, you're better off buying parts and supplies from Amazon.
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9. Pools & Spas A-Go-Go Inc - Rochester Hills
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· 39 reviews
3100 S Rochester Rd, Rochester Hills, MI 48307
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Wayne Williams: I've been doing business with them for 25 years and they keep my pool clear!
Mjoo7600 J: Simply rude owner
Richard Gubin: Sarah was so helpful, very informative. She took her time and explained to us what the water sample meant and helped us pick out the best products for our pool.
Randy Pasko: Great pool service
elie nicolas: Great help the owner help me to find the right hose for me filter and very great price compare to other pool supply.. thank
Renea Meyers: The guy who runs the place was very helpful he took the time to help me very much I’m very grateful for his help to help me with my friends filter
Leslie Brown: Great store for purchasing supplies and for getting help and information. Grant is a wealth of knowledge when it comes to taking care of your pool and is always willing to take whatever time is needed to help troubleshoot or explain how things work.
Kerry Kampsen: Very Very helpful answered all questions fully.
Tom Haberkamp: free water test.
Dave Henderson: Tried to enter the Rochester Hills store on 6/9. Grant yelled at me from the back of the store before I even had the door completely open, that I wasn't welcome without a mask. I can get anything you have at this store online, but am trying to spend my money locally to support our restart and local economy. There is a far better way to communicate your desire for masks than being rude. I don't wear one because the science isn't there to support one, and in fact there are health risks associated with wearing one. There are more friendly and accommodating suppliers in town, I recommend using one of them.
T G: Nice employees but the owner is very rude
JD AKA SamB: Knowlegable staff with great customer service. My go to for hot tub chemicals.
Teresa Lombardo: Water analysis needs calibration. I’m always getting crazy values and they over sell chemicals due to the machine. My pool has major swings in balance because I’ve been working with them all summer. My favorite horrible advice...”don’t worry about balancing it, just pour 2 cases of liquid chlorine in and come back.” Hmmm.... chlorine doesn’t work alone! The people working the counter shouldn’t give advice. Maybe there needs to be better training system in place.
Duca Dan Flavius: Cheaper than other pool and spa stores in the area.
Andrew Hack: Great prices
george maclean: Fair pleasant and honest
KB MILLER: Old fella there is hard to talk to he knows a lot but all in all because he probably deals with a lot of folks that don't read the instructions he is probably fed up and I understand but still those of us that do he should be aware more and they are actually Cost friendly considering the location.
Ed Wilcox: Great staff and selection of products, they have what I need when I need it!
David Frisch: I just called and asked for replacement hoses for my return filter an jet and asked for the price and got " I don't know them off hand" ... well look it up jackass!?!, I'm not going drive 30 mins to a place that I don't have a clue about the price , if your too lazy to look up a price , I don't want to do business.
Joe mets: They do no carry adequate chemicals, wouldn't recommend going unless you have a hot tub or a very very small pool. Go to a real pool store
Matt Bieber: Unfortunately, it's the only game in town, and the owner knows it. Rather abrasive, he seems far more interested in selling chemicals than teaching anyone anything about their pool.
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10. Viscount Pools, Spas & Pool Tables of Clinton Township - Clinton Township
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· 223 reviews
36568 Groesbeck Hwy, Clinton Twp, MI 48035
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11. Pools & Spas A Go-Go Inc - Berkley
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· 89 reviews
2750 Twelve Mile Rd, Berkley, MI 48072
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12. Beninati Custom Pools, Swim Spas and Hot Tubs - Utica
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· 195 reviews
6991 Auburn Rd, Utica, MI 48317, United States
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13. Viscount Pools - Chesterfield Township
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· 87 reviews
27659 23 Mile Rd, Chesterfield, MI 48051
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14. SHORES POOL AND SPA SUPPLIES - Saint Clair Shores
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· 113 reviews
26119 Harper, St Clair Shores, MI 48081
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15. Precision Pool Service - Troy
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· 50 reviews
1974 E Wattles Rd, Troy, MI 48085
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16. Pooltown Llc - Saint Clair Shores
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· 123 reviews
24873 Harper, St Clair Shores, MI 48080
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