Best Toner Cartridge Supplier Sterling Heights Near Me

Tom Munn: I placed an order that costs over $40.00 in April, 2020 and this is June 2020, but no one answers the phone any more and nothing has been shipped to me. As far as I know they are out of business, but will still take your money. Do not place an order with this company. It used to be a good company, but not anymore.

tacx1: Their support is not just bad. IT'S NON EXISTENT. Their automated phone message says the best way to contact them is by leaving a phone message or sending an e-mail, and they will get back to you within 24 hours. Neither of which works. Several calls and several e-mails got no response. Have no faith in a company that does not allow you to speak to an actual person. Very disappointing. I will now have to purchase a complete new cartridge set from another vender because the one they sent me has failed.

Jake Powers: Ordered a toner cartidge. Great price and shipped quickly. We are going to try ordering ink cartridges next.

Frederick Lang: I placed an order back in Dec and I have yet to receive my merchandise. I have tried to call and sent Emails and I received no responce back. They billed my credit card and walked with the cash. I will never shop here again.

jason jason: Absolutely horrible. The good deals are not worth the hassle. Stay away and pay more! Will not return calls or emails. They take your money and wait 1-2 weeks to ship. Stay away from this place

Tyree Gorges: My order took more than a full week to ship after my payment was sent. When I contacted their customer support they took days to reply to each email. And the emails they sent me were not helpful. They never responded to my last email. Wouldn't shop there again.

mike epps: I saved around 60 percent apposed to what I would spend when buying new. Very happy will be refilling from here on out

Antonio Cleveland: I haven’t even been into this store but the customer service over the phone was spectacular!! They are very helpful and walked me through some techniques to help level my 3D printer free of charge! I will definitely be purchasing from here!

Tracy Wilks: Very helpful!!

TC Yanish: Friendly staff and knowledgeable.

gilbert bryant: Excellent service, Friendly and helpful.

Kristine Haws: The Clear Black Sparkle filament made a Great looking nerf blaster piece. The quality and the look of the final product was excellent! Great service very helpful staff!

Lawrence Hendricks: Excellent service!!!

Tina Dixon: Great place staff was great I will be returning

Paula D: I have a Brother multifunction printer in my Home Office. I was trying to scan both my grad school certificate of completion and my transcripts using the multi document tray. The certificate got jammed and I could not release it. Out of desperation I thought of who I could call to help me with this problem and I thought of Rapid Refill. I called over there and they invited me to come visit with the printer and it was resolved within minutes. They went above and beyond to help me with this and I truly appreciate their customer service! Thank you!

Scott Sitarek: The team went above and beyond helping me get my printer up and running. Excellent service, friendly staff. Recommended.

Bryan Lugenski: Best place for Ink! And they do a great job servicing printers!

jerimiah eichbrecht: We are a small business in Utica and stumbled upon this gem about 5 years ago and have not gone anywhere else for our ink. Bruce is always very helpful and informative, and the delivery team is always super polite and friendly when they show up. Rapid Response is definitely a company that under promises and over delivers. Thank you again for everything.

Jerrold Bartholomew: I purchased toner for my HP 402n printer from Rapid Response at the end of July. It was/is (it is still going strong in mid-October) a high capacity cartridge. I am thoroughly satisfied with my purchase for both quality and price. Moreover, I found everyone I dealt with at Rapid Response to be professional, courteous, knowledgeable, and helpful. Based on my experience with them, I find their explanations of the few low ratings here completely credible. I will definitely be back.

Marc Howley: Awesome experience!I would recommend. Knowledgeable staff, fast service, good communication, and great prices. They helped with a printer problem which I could not get resolved elsewhere.

Clif Wilson: Any kind of ink or toner you could think of, these guys got it for a much lower price than retail. I got all my inks there now

Tracy Marsh: We called Rapid Response last year when we needed toner for our printer same day, and they were incredibly helpful. After we got a new printer for our office, there was an issue with the printer accepting anything but the printer brand's toner, and Rapid Response was proactive to look for a solution so we wouldn't have to purchase the printer brand's toner at 4x the price. Everyone I have dealt with has been friendly, professional, fast, and helpful. Thank you!

Zachary Ward: Rapid Response saves me money on ink cartridges and, when I have any issues with my printer (and let's be honest, most printers are often frustrating to deal with for small business), their customer service is outstanding. I have found that I cannot get the information nor service attention I need when I go to big box supply store, or try to troubleshoot my issues on online forums. Working with Rapid Response feels like I'm a big business with a professional service contract, and not just some guy with printer issues. Feels good.

Des Palacio: If I could of picked no stars I would have! I called ahead of time to get my ink toner and they said yes they have what I’m looking for. My choice was to go Office Max but my husband convinced me to go to this place because he has used them previously and he loves to support local businesses. After making my purchase I got home and put the two items I purchased into my printer and one of their products would not recognized because there was no ink in it. So I called and told them my situation and Bruce kept saying that maybe it was my printer and that maybe I needed to fix something on my end, sorry but what happened to providing customer service. Needless to say Peter had to come to my house and redeliver the product and stated that 1 out of 10 of his products sometimes does not work properly. I never got an apology from Bruce or Peter for selling me a product that did not work and retracting their statement of saying that maybe it was my printer when in fact it was their product that did not work! Don’t expect customer service from this place cause they will make it seem that you are the problem and that their products work. When an employee (Peter) states that 1 out of 10 of their products don’t work, I believe that calls for an apology! But I guess I’m just another person that walked in and was just another sell to them not an actual customer. Hmmm... being a local business wouldn’t you appreciate your community supporting your business but I guess not in this case.

Jane Brown-Fitzpatrick: Inexpensive ink. Service fast and courteous.

Bruce Welford: Great value, the product is great, and the staff is always very helpful with tech questions.

Y John: Make sure when you are comparing prices that you take into account that they give you twice the ink (XL Size) for color and black cartridges. I never knew that there were XL cartridges for the color ink. Very nice place to shop. They will answer all of your questions.

RGS MGMT: I got my free 3.5 for sure. Not sure what happen with anyone else but it’s buy 10 3.5 get your 11th free. SameDay.

Daira Dior: Lies with Lies. If you go here they will tell you if you buy 8, 3.5 you get a free 3.5. A program they so called just started. DONT spend spend spend THEY WILL NEVER GIVE YOU ANYTHING FREE. THEY ARE LIARS. PROVEN FACTS! They tell you you'll get a free 3.5 just to get you to keep coming back spending your money that's it! And if they delete this ill keep posting this because that's wrong to lie to people

Daniel W-H: Friendly staff with willingness to educate to help satisfy what needs you may have.

G WILLIAMS: GREAT GREENS & NICE PLACE TO SHOP CONVENIENT AND GREAT STAFF

Skeet Coolit: Nice

Paulette Michel: Great deals and fast service!