Best Turnery Sterling Heights Near Me

K ROME: Curtains have rips and holes and don’t close completely. Elevators dirty. Bad smell in public areas, like it was mopped with dirty water. Shower walls broken like there were leaks. Grout dirty. Lots of noisy guests, partying till 5 am!!! Breakfast so-so: watery oatmeal, old dry bread. Would not stay again.

Tiffany Ann: I was charged for a “no partying” policy by this establishment because I had a few balloons and a happy birthday banner. Mind you this was for a 3 YEAR OLD. Also there were only three adults in attendance. I also let the woman at front desk know upon check in. She said that was fine. I spoke to the GM and she was absolutely rude and had a very condescending tone the entire time. Would literally cut me off while I was speaking. I would also like to add that the staff at the front desk throughout my stay was horrible too. This entire place is a joke. They are acting as if this was an actual birthday party. It was a small thing to celebrate my miracle child and I’m being charged. People like this are cruel and disgusting. As a Hilton member I am dissatisfied.

Marc Youab: Very bad hotel dirty rooms ac did not work staff with attitudeRooms: 1/5|Service: 1/5|Location: 1/5 …More

neshra80: I don't know how to start but I'm sure you see other comments just like I saw they're all almost the same I will start with the check in. It took us forever to check in The front desk did not know how to explain the shared room the owner supposedly locked no more shared room one thing the rooms were very very dirty no. Shampoos for couple people at all tissues were empty. No one cleared the room the next day even though we tell them we have our own rules that's the answer they give us. I think this is enough.Rooms: Rooms were not clean, Their customer service is very bad not enough towels in the room even though they know we were 2 people in each room we had couple rooms. I wouldn't recommend anybody to go to this hotel and also Hilton should take this hotel out of their name.

Peggy Houston: Very friendly staff with clean and spacious roomsRooms: Clean and spacious smells very niceNearby activities: Close to the mall

Ricardo Maloy: The only problem I had was the pool was nastyRooms: 1/5|Service: 1/5|Location: 1/5 …More

Tim Christian: The hotel was unable to understand that the booking service had already paid for the stay. Had to pay twice then get refunded once they were able to figure it out. A minor inconvenience but the employee was very rude and short with me about it. This also seemed like an unsafe place with all sorts of warning signs about them not being responsible if your car gets trashed vandalized or stolen. The breakfast was good.

Hussein Ali: Bad bad bad hotel everything was bad. They charged me extra even though I had a confirmed reservation through booking. The fridge was very small and was not working. The AC and the bathroom vent weren't working. They did not switch the room until next day. The hotel was fairly clean and not all staff were friendly. Definitely not booking there again.

Victor Fink: All in all it was a pleasant trip and I enjoy Hamptons quite well. While there were some issues with my payment for booking, it got resolved quite quickly and well.The breakfast was by far the worst part of my stay, it just wasn't well done, the eggs were literally soupy, just like the oatmeal... It was very unfortunate.But the staff was very polite and accommodating!

Crystal Woods: There is nothing that sticks out about this stay other than the filthiness of our room and the pool. Definitely not what I would expect for a Hilton especially when paying over $300 for a room for one night.Rooms: 1/5|Service: 3/5|Location: 3/5 …More

James J Lewis: This place did not meet our expectations at all.Rooms: In all honesty, nothing stood out I should have known the moment we checked in. Our room was infested with bed bugs, we we tried to bring it to the hotel‘s attention we were told that there’s no way even after I showed the front desk the video/pics to prove it. We were forced to sleep in a room infested with bed bugs with our 4 months old son.#Hampton Inn #36400VanDykeAve #Room313 #Amberwasnthelpful#We would like our money back!!!Noteworthy details: It‘s infested with BED BUGS!!!

R: Fecal matter on the walls of the bathroomRooms: 1/5|Service: 1/5|Location: 1/5 …More

Kim Mittelsted: Bathroom filthy! Very dirty through out the room. Furniture all beat up. Likely 20+ years old. I’ve never experienced this filthy of a place at a Hilton. Not Hilton quality, by far!! Kids running and yelling in the halls until late at night and people above us allowing their kids to jump off the beds for hours. Reported to the front desk, but nothing was done. Checked out next day and told I may still have to pay for my additional 2 days due to checking out early. Will discuss that with Hilton! Don’t stay here. Just don’t!

marvin guiger: Well to start off our room was okay at first, then we noticed the carpet and tile floor had not been cleaned there are crumbs and papers and misc stuff on the floor. Probably going to be here for the next people. Could have been cleaner by far. The tub looked like it had blood in it. We had to ask for new sheets due to the fact the pull out bed sheets had pee stains/ dots of blood and hair on them. They tried to charge us $10 per person for wristbands after after 4 people to use the pool. We had 4 kids and 2 parents. Which is nuts. We will never come back here.

David Jirjis: Horrible hotel are room smelt like someone just smoked in it and they won’t even do anything about it DO NOT STAY HERE and employe aren’t good..

Daniel Jirjis: It smells like someone smoked throughout most of the hotel and they didn’t bother to try and help. Do NOT stay here.

Dorothy McQueen: I don’t know why people are giving sich bad reviews,we were very pleased with our stay,The staff was excellent and very friendly,The room was very clean,no smells,we were very happy with the hotel.The only thing if I had to say was the breakfast bar wasn’t all that,would have really love to see sausage gravy and biscuits but it wasn’t to bad.We will for sure be back!Thank you Hampton staff you rock!

Noah Chavez: Room was clean, hot shower, fast check in can't complainRooms: 5/5|Service: 5/5|Location: 4/5Hotel highlights Quiet …More