Best Typewriter Repair Service Sterling Heights Near Me

Lisa Williams: I never write reviews, however my experience with F & G Business Machines was so horrendous that I hope I can prevent others from using this company. When my printer broke (just out of warranty) the manufacturer suggested that I take it to one of their authorized service centers for repair. The closest service center to my house was F & G. I dropped my printer off in early July, and had to follow up multiple times with Paul (the owner) to get an initial quote. I was ultimately told that Paul attempted to order my part but could not get it. However, he would keep on trying and provide me with an update as soon as he was able to order the part. I waited and waited (and meanwhile called the printer manufacturer to confirm that there was actually a part shortage). Two months later, Paul called me back with no recollection of our previous conversation. He did not recall attempting to order my part, and perhaps even worse, his quote the second time around was higher than the quote he provided in July. Moral of the story - I waited a total of three months and there was zero progress. I just purchased a new printer. Avoid this business at all costs!

Leo Eisenstein: Omg I love this machine they sold me. Old fashioned honest working owners here know their stuff, sold me exactly what I needed before I was sure what it was! Many hours now, machine works like new.

Solomon Remos: Paul Beck and F and G Machines should not be in business.Regularly showed up late for weekly breakdowns, never apologized for being late nor did they keep anyone informed as to delays.Little to no organization, very difficult to get invoices.I do not recommend doing business with Paul Beck and/or F&G Machines.

Mostly Harmless: Poooooooor customer service.

Solace _: Wonderful to find a place that repairs typewriters!! A+ quick service and very friendly !!

KMA Associates: We have purchased several office / business machines from Paul and have found his service is very timely and his knowledge of the equipment he handles is impressive. Paul goes above and beyond to make sure that all of our needs are met. In today's business environment, service means everything.F&G business is all about service.

jorge145000: F & G Business Machines offers rental copiers at a very competitive rate; however, the quality of the machines as well as the customer service caused for me to stop doing business with this company.About 8 months into service we continued to have problems with our machines on a weekly basis and would call Paul Beck (Owner/Technician/Salesman) who would rarely follow through on scheduled visits. He also explained that he couldn't inform us of what time he would be stopping by the office to fix our copiers as he had a busy schedule (This occurred on at least 6 different occasions). I have never had a service technician not even provide a specific day or time frame for scheduling a repair.Beyond the machines consistently breaking down (I know 4 other companies in the Metro Detroit area whose machines regularly require servicing), when Paul would arrive on-site his customer service skills were no where to be found. He would openly speak amongst staff about how he was making $100/hr on each visit and if the machine didn't get fixed that day he didn't mind coming back again, as it was "more money in his pocket." He would leave our office space a mess as well as have no respect for the fact that meetings were being held and would many times open doors of closed offices while meetings were in progress.Since Paul Beck and F & G Machines requires payment for each visit, the rental copier ended up costing more than several other companies we could have done business with. Upon asking Paul to remove the equipment, he took over a week to remove the machines and never sent a final invoice. When calling the office to discuss how to receive the final invoice, I was told by the office administrator that nothing is handled in office and that Paul's wife handles all billing and is difficult to get in touch with. We still haven't received an official invoice and I have attempted to reach out to Paul as well as F & G Machines on multiple occasions. I was told by the office administrator that Paul has a tendency to forget to get back with customers, but that she has been informing him of my need for an invoice via phone calls and text messages.I normally prefer supporting other small businesses and helping the local community (resident of Troy); however, this experience with Paul Beck and F & G Machines has caused for me to search elsewhere for a rental copier.I would strongly suggest looking elsewhere when considering copier machines as well as rental machines as the initial low cost of a machine doesn't make up for the multiple service appointments that will be required as well as the poor customer service that will be experienced.

Medical Mary: Excellent customer service, friendly, helpful and knowledgeable. Any future services I may need, I will be returning. Thank you!P.S. Nyla was Awesome!

Young Whale: Logan is amazing. Great service and very experienced. I recently got a divorce. My husband cheated on me in the local gas station, so I moved to a different house and needed an office set-up. Logan helped me big time with his wonderful experience. I was very upset too because of the divorce, but I felt very happy knowing genuine people like him exist and care. I mentioned to him how upset I am due to the divorce and he enlightened me by saying "on a rainy day, Office Depot washes the pain away". It warms my heart. I wish my ex husband was as wonderful as him, anyways, thank you so much!

Kirk Karges: Website was easy to use for ordering products and pickup was on time and order fulfillment accurate.

Edward Sprock: Greeted quickly and politely. Spent more than enough time with me on these purchases.

Gail Miller: Great selection and wonderful staff

Bill P: Store was poorly stocked with few customers and had a vibe of a store ready to go out of business.

mark broniszewski: Willing to help everyone who comes in the door.

Margaret Glinke: Very helpful and knowledgeable workers

Elaine White: I placed an online order it was ready in appx 15 minutes. My order was correct and waiting for me when I arrived at the store.

Jacqueline Straka: I needed ink for my printer and was very glad that Office Depot had the one I needed instead of telling me that I would have to order it or it was out of stock at that time.

Sharon Blount: Great place to get your office supplies and school needs. Staff is most professional and helpful. Very friendly associates also.

Donald J Amboyer: Pleasantly surprised by helpful staff, clean and fully stocked store with fairly priced products.

Mildred Johnson: Nyla was very Knowledgeable , Friendly, Professional

Mike Massoglia: Great place with extremely great employees.

Kay Betke: Very helpful personnel. Can always find the supplies I need.

eddiej697: Awesome experience

Erin: The place smelled moldy. I had to leave without getting everything I needed because my nose couldn't handle it.

Jack Berman: Helped me find a product.

John Hss: Staff ready to give help. Lots of parking space.

Colin: Arrived at their store 10 min before close on 12/4/22 to ship my spouse a package that was ready to be shipped. I was told by a associate at the shipping center that it closed at 5:30 pm, even though the store was open until 6pm. Highly disappointed as this was not listed on their website.

Steve Paridee: Stopped in to make some copies. Was in and out which was great. There was nobody at the copy machines. There was only to staff members working at the time so there wasn't any interaction with them, other than when I sat down to try a new desk chair, the one representative did come over right away.. they always carry a wide variety of office supplies and other supplements that might be needed. Full line of printing services are availableOnly complaint that I did have. Had to use the restroom. Not to give out my business but the restroom was disgusting. Filthy. It looked like it hadn't been cleaned in weeks or months. The sign on the door stated it was last checked on the 9th. The floor needed mopping, trash taken out as it was overflowing, urinals needed to be cleaned as they were dirty. It's a attention to small details that count and this is one of them. As it corollates to how the rest of the store is ran as a whole.Plenty of parking, handicap parking and entrance, restrooms. Hours varyThey accept cash, credit cards, debit cards. One can setup business accounts (ask to speak with a store manager for details)

Todd Piontek: Great experience! Helpful staff

carole chi: Helpful, knowledgeable, personable staff. They had the products I needed and they accept used, refillable ink cartridges and offer a little remuneration for them. Yay!

Anna Loesser: Good customer service

Gloria C: Clean, neat store that carries everything I need

Tony and Patty Garcia: The store is always neat and the service is always good. And it never seems to be very crowded. (Good for us, but maybe not so good for the business?) Thanks

Kirit Mehta: Great to be OfficeMax customer!

pamela zafarana: Excellent service

Bigmilo265: The staff is very helpful and friendly at this location.

Les Lobaza: First time shopping at OfficeMax, very good customer service. Will shop there again.

T W: Felt prints were okay felt staff was rushing threw the process. Could have been more patient and knowledgeable of sizes of labels for different containers. Also knowledgeable of going directly to avery website for more of custom labels...

Barbara Waruszewski: The Sterling Heights store staff was very helpful, knowledgeable and friendly. I will be back for future needs.

Maelca Duncan (MAELCA): It’s big nice arrangement good , it’s good not busy

Kawai Music Lesson Studios: Staff is very helpful with copy, binding and print needs!

James Hohenthaner: Great store, good service and product options.

Linda Beauvais: The staff is always very friendly and helpful when assistance is needed.

Mark Jones: Need anything printed do not go here no one get works at the print station 1 star terrible store

Mel Schulte: Channing Smith...at the Sterling Hts. Michigan store, should be OfficeMax's"Employee of the Year"...hands down.

Kay Stuart formally Thomas: I’ve been to this OfficeMax two times and on both occasions I received exceptional customer service

Geri & Mark Isabell: I always have positive experiences at Office Max. The staff is great and always willing to help!