Best Warehouse Club Sterling Heights Near Me

Greg Feldner: I was very disappointed in the Customer service at the bakery at the Utica location!! With atleast 5 staff members and a department Manger working in the area. I couldn't get help for over 10 minutes to pick up a pre placed order. But all the staff in the area did just keep looking at me and walking by me. When I was finally able to get someone to help me get my order, she had a Attitude about it!! I am disabled with a weight lifting limitations, but the lady helping me was very upset I didn't come around the counter to pick up 3 cookie trays and 3 breakfast trays and put then in my cart myself. This isn't about all Sam's Club locations just the one in Utica off of Hall road..

Suresh Raghavulu: Neat and well organized.

Barb Stowe: Always have what I need. Great service.

Joel Morris: Confusing scan and check out system. Employees not interested in helping. Cashier pushing their credit card to the point I felt uncomfortable.

James Alexander: All the gas pumps were open and working.Only two checkout lanes were closed.This is much better than last time.

Imtiaz Janjua: I bought one case water and the cashier charged me twice. I don’t like that I can’t more trust in sam club.

Morning Star: I appreciate all Sam's

OMAR AL SHAIKHLI: One of my favorite locations!

Ghadhanfer Salih: Stupid associateI purchased trampoline from this location and it still within warranty period and one of the lower enclosure poles break down and when I called asking about my warranty, she is telling me to bring the whole thing back!I asked I can bring only the broken pole and get a replacement piece which is easier for both parties and she does not listen!This is terrible costumer service.

James Graham: Very disappointed in management for their gas station at the Utica location. There literally only couple cents below competitive gas stations in the area unlike the other Sam’s clubs.

Amber Stevenson: Will never return to this store again. My husband accidentally forgot to scan an item, and he was treated like a criminal. We had over $400 in merchandise, we have never forgot to scan something but we usually don't have this big of a cart full. He had to wait to to side, the employee took every single item out of the cart, throwing out food items on the dirty floor, it was disgusting. He was entirely humiliated. The store was closing soon, so there was a line of people who waited for their receipt check, all staring at him while he was being searched.

April Lowry: This store does not check their produce, on more than one occasion I have been given expired produce and today I bought lunch meat and when I went to make my lunch for tomorrow's lunch it smelled bag. When I checked the exportation date, it expired 2 weeks ago!! People can get sick from this! Shame on you Sam's!!

Josue Rodriguez: Estubo atodo dar,muy limpio y organizado selos recomiendo.

Barbara Yates: Not too crowded. Fast checkout.

Mark S: Busy and clean. Staff is friendly. They added walk-in produce and dairy refrigerators, which is nice.

Robert Ridella: Less people then costco, much more enjoyable shopping experience

griselda dana: Well, one star for anything that this company has . I want to speak with their manager or someone in charge to say my inquiries

John Kusmierz: Let me start with the good then cover a disappointment. I am a long time Costco member. Now that I have been in a Sam's Club I feel Sam's has better prices for many products and comparable prices for all the other products. I was pleased but may not purchase a membership. Now my disappointment. I received an email, responded, and Sam's Club awarded me with a 24 hour guest complimentsry membership. Therefore I went to the store and purchased over $200. I gave the membership bar code number emailed to me from Sam's Club, it was recognized at the check out when scanned, but when I looked at the purchase receipt it stated I was charged 10% extra than the posted prices and the 10% charge could be used to reduce the cost of a membership by an equal amount. In my opinion they used a bait and switch tactic to get me to their store. I feel I was led to believe I had a 24 hour membership which allowed me on one visit to purchase products at membership prices. BE CAREFUL EVERYONE.

Paris Garry: Shopping inside Sams Club I have no complaints whatsoever. But curbside is the absolute WORST! IDK if it’s a short-staffed issue or what but numerous times I have been waiting well over my scheduled time to pick up an order. And of course, when you leave that’s when it’s all of a sudden ready. Then you call inside to see what the issue is and they “can’t connect you” to annoy one who works curbside but they sure can tell you that they’re “running behind.” I don’t pay for a membership to receive subpar service. And if the issue IS being short staffed it would be nice if the person who is bringing out the orders 1 at a time would communicate with the cars that are parked letting them know it will be a delay. While being parked for an hour and 15 minutes, 3 cars pulled off without receiving their order. I suggest if you’re going to pick it up in the evening that you select you’ll pick it up in the morning because maybe then it’ll be ready at your allotted time in the evening.

Kim Spreeman: What happened to the toy department?? A lot of bare shelves 💔

PEPS GIRL: I was in the club on 04/15/23 approx 6pm. I gave 2 stars this trip because the deli worker had an attitude (African American gentleman with salt and pepper hair, I’m African American too!!) I walked up to the deli and no one was there, I waited around and finally asked someone if the deli was closed. They went in the back and grabbed the deli man. He was chewing and HE DID NOT LOOK HAPPY BECAUSE HE WAS INTERRUPTED and pulled from the back. I told him I wanted Bologna sliced thin, THIN and he asked which one???. He sliced the first and it was thick, I told him I wanted it thinner, he turned the dial on the machine and continued to slice without showing me the consistency of the next slice of Bologna. I got home and the bologna is not sliced how I asked. Next time I know to check the contents before leaving the club. Customer service is everything no matter where you work. Do better!

Angela Fitzpatrick: 💖💖

Ricardo Paredes Cañedo: I bought tires through them and the price was very reasonable. Plus they had free installation. I wish I would have bought tires for my other car through them. I would have saved almost $200 for the same tires versus Discount Tire but oh well.

Naren: Had an horrible experience. Pat the store manager is extremely rude and unprofessional. Got stranded for 10min at the exist door because a person ahead of me paid through the BJS app. And the untrained lady at the exit door was struggling to scan the items and verify. Why to ask people use their app when you have to rescan every single item at the exit door again. There is only person that can let you out.It's a falling business and rightly so with the customer service they have.Go to Costco and see the difference. Never come here.....

De'Shil Martin: 1st timer at BJ's. Very clean & organized.

Michele Sacky: Fully stocked

C.C: Online ordering for the deli seems to only be working during the week and never the weekends I am 100% sure that is NOT coincidental.

Cheryl Hatch: I love my experience in ur warehouse bcuz it's so big and specious and it's so great on the noise and crown that u can't tell that it's overwhelming with people. It was a great experience day. I brought my high school friend in today bcuz she had never been. It was a trip just to watch her try to compare prices.

Shiloh Weaver: This place is horrible the lady at customer service is rude. She had a mouth full of popcorn while speaking to me and butter all over her hands. The bathrooms are out of order and filthy. I tried to speak to a manager and she was rude not helpful at all. I think that her name was Jessica. She is slim and wore glasses and spoke to me with a "black-cent" which made me feel racially profiled. I doubt that she speaks to everyone like this. Never again!

Randel Meisner: Very nice and clean store.

Larry McKenzie: Went to the one in Madison heightsTo get information on joining the club the lady at the front desk was rudeToo high of club membership $55.00 not worth itCan't even go and get a one time pass to check it out.Stay with SAM'S club

Chef Cara: I love they open at 8 unlike the other wholesalers. Got there a little after 9 and it was not many people which I loved.My sister and I went this morning to check it out after I purchased memberships on the app the day before. Ken at the service desk was very helpful and super friendly. Explained how the rewards worked very thoroughly. The greeter was nice. I wish I got her name.Smaller than Sam's and Costco but prices are definitely cheaper than the two. If we had more room at our house we'd probably would of gotten more items but my sister needed some things for lunch for her second semester internship at the hospital Monday so this was perfect for her to stock up on things she eats everyday and not break the bank.

Nico Gianakopoulos: The worker at the gas station should not be employed public facing. Completely disrespectful. The guy really wouldn’t let me pump gas because I backed in lol how miserable do you have to be poor guy

Renita S: I got in and out quickly. Which, to me, is extremely important.

Jenn A.: I’m so annoyed this place is so close to me and we decided to get a membership. I only gave it one star due to the decent prices otherwise is would be zero or one. The customer service is horrible, the online ordering is trash!! The staff provides horrible customer service, every time I shop at BJ’s there’s an issue. I’ve never had these issues at Sam’s Club or Costco this place is horrible, we will not be renewing our membership! When ordering online my order is never ready when I’m told, especially for deli orders. I’m currently sitting on hold and no one can find my order. Trash!!!!!!!!!!!!!

Mike Morrison: The snack station is barely ever open, I don't even know why they have one.

Arafat Hussain Chowdhury: Just like any other BJs place.

Tonya Cole: Why did I just get gas from bjs at $3.89 then I drove by sonoco at 13 and crooks and it’s $3.74???? Why am I paying for a membership when I can drive right up the road for better prices??? Fix this Immediately!!!

Donna Spears: Make sure you go there to the tire department when tony is working. Not so much the other guy he was rude!! Although he did a great job on my tire install! He needs to keep his pie hole shut!!!

Edward Cosgriff: I am a delivery driver. The savings in gasoline alone pays for my membership and more.