Best Waterbed Store Sterling Heights Near Me

Lorraine Jeckewicz: Really nice lady and the waterbed we bought is really soft and firm

Renee Struck: The hours vary greatly from what is posted. Drove over 45 miles one way, just to find out they closed at 5pm. You need to update your website

Sandi Balkwill: So glad they carry waterbed and accessories. They were a great help.

Donna Williams: Needed a waterbed heater asap. Called around everywhere I could think of. Waterbed Mart was the only place that had what was needed. Couldn't make it before closing time. Gentleman offered to wait for me. I got there about 30 minutes after closing. So thankful he waited.

Jennifer German: Only place we shop for our Bed! Wonderful People.

Jalie: The lady that owns this store is a joke, just out to steal your money. They charged a 25% restocking fee for something that never even left their store, and it wasn't even a special order. Never go here. The owner just want to steal from people.

Karen Pitters: Great service. Patient staff members who explained all of the features clearly. Great products.

Stephanie Prainito: Randy and Jason were awesome!! Will definitely recommend them to everyone! Can’t wait to get our bed in April

Anna Hughes: Randy Wade is the most compassionate, empathetic salesman. Randy realizes that everyone that enters this store is in need of comfort and a good night sleep. Randy helped my husband's 92 year old Korean War veteran with many health issues find his perfect sleep number bed. He went above and beyond to help him. My father in law loves his sleep number bed. Thank you Randy for all you do. Also, delivery and set up was as promised and went very smoothly. A great experience at this store.

Jonathan Smith: Gteat service and attention to detail!!!

James Bruin: Horrible experience with this company. Purchased the P5 Split King Mattress with the adjustable base and caused discomfort and pain for my wife and I. For such an expensive mattress it didn't feel much different than me $100 air mattress we use for camping.We called Sleep Number customer support for a solution and they said they would 2nd day air mattress toppers to see if they helped. Well they don't and they did not arrive for 5+ weeks (so much for second day air). The adjustable base is not refundable and Sleep Number says that it fits other mattresses, but it does not. The non Sleep Number mattress overhangs the width of the base at least 2 inches. Now we are stuck with a more than $2000 base that doesn't work and they are still charging us a $250 return fee. WORST company to work with and horrible customer service.AVOID DOING BUSINESS AT ALL COST

Megi M: Mike was awsome. Very nice and very knowledgeable.

Juanetta Guthrie: Anthony was awesome

Scott Pokriefka: Nice store, and Randy was very helpful.

Randy Wade: Great customer service and a very clean store.

Lisa Clark: Like the beds Manger there with another customer but not greeted at all Said nothing to us Like be with yoy shortly please look around Bad Bad service

Jake Bisby: Jason took care of us. He was great. He was fantastic. So very helpful. And also professional Thank you Jason!

Ron Siehda: Three customers, one sales staff.Couldn't get the salesman to sit with me to discuss my questions. After all the bed we were interested in was $8,000, come on how can this cost so much. The majority of the beds were thousands of dollars. I'm going to try a different location.

Steve R: $7500 for a bed that I hate. I fell outside of the 100 day warranty and dealing with their customer service has been a nightmare. Don't buy it! Go elsewhere! Worst purchase I ever made and they are very unhelpful. Liked my tempurpedic way better!

Helena Kuttner-Giasson: After decades of resisting... We are so overjoyed with our bed. The salesmen were thorough, answered all our questions, and now, waking up without back pain for the first time in 20 years. Best investment ever!😍

Robert Dawson: Steve was very helpful. He made my wife very happy which made me happy. Thanks again we’ll be back

Saundra Richardson: Edita very helpful and kind thank you

joseph andriaschko: Jason was a very nice representative that took the time to listen and help my wife and I with our individual needs for sleep. If only all people were like him, brick and mortar shopping would be enjoyable once again everywhere.

Karen Moncrieff: Jason, our sales person, was very helpful with the complete process of the sale and setting up our phones for our new bed.

FK Faridi: My salesperson Robert was helpful and knowledgeable, will come back and buy accessories for bed, as of this posting, my bed will not be delivered until August 18th. I will update posting after bed is received.

David Lockett: Had a great experience with Nicole at acceptance now and with Mike at Value city.Really made the transaction fast, comfortable, comprehensive.

Phoebe Lasco: I bought two mattresses from here! Love them both. Super great people and fast delivery. Highly recommend

Karen Grozenski: Very good place to shop very nice people!!

lilsexy828: Mattress king is the best ! I went in looking for just a mattress for my back problems and mark was amazing he helped me find the best mattress and an adjustable bed the best money I’ve ever spent thank you so much to Mark and the owner Josh both amazing people and they have the best customer service .

Andrew H: Very satisfied with my recent experience! Big thank you to both Mark & Gary for their help!I had a pretty firm budget for what I could spend. The first day I walked in, I met Mark. Very down to earth, easy to talk to, and ZERO PRESSURE to try to get me beyond my budget. He listened, was patient in explaining different features advertised, and allowed me to take my time laying down, thinking on the comfort, and trying different options. He didn't stray away from my budget except when I asked for what may be a comparison a little above my budget. He was able to write down the details of the mattresses I was considering as I went to a few other stores (which was a mistake, once you stop into Mattress King in sterling heights, every other place just seems like salespeople working on commission trying to sell you the highest priced mattress talking about nonsense oxygen fabric regardless of your budget!).I came in a second day and met Gary, who was just as great as Mark. Left me to do some final comfort tests between two mattresses I was considering, explained any differences I had questions about, and ultimately helped with my final purchase.Whether you talk to Mark or Gary, both are great people to get to know and help you out with your purchase. Very personable and really are looking out for your best interests.

Ariel Zukowski: Great place. Gary was very helpful and kind and helped us find exactly what we needed. Thank you!

Eric Geib: Just bought our 4th mattress from Mattress King and every experience has been quick and painless. Knowledgeable salespeople and I never felt pressured into buying. Gary was very helpful and led us to the right set for us. Delivery was on time and efficient. Highly recommend Mattress King!

Ron Whitney: Nothing but good things to say. Im not a nice guy when it comes to spending money. I walk into stores ready to fight the salesmen. I always go to a few stores before I make a purchase. I found that Mark at this location ( Sterling Hts ) was as about down to earth, patient and professional and a person could be. My wife and I spent about an hour in this store. Mark was simply a pleasure to deal with. HIs years of experience in dealing with the public really comes through. We left feeling like we made a good decision because of Mark as it should be a satisfied customer..

Brenda Williams: Marc was very knowledgeable, helped us pick out the perfect mattress for us. So comfortable, great price. Always will come here!

Linda Toussaint: We shopped around for a long time looking for the best deal on a new mattress. We found the best deal here and the salesman, Mark superb! He was not only knowledgeable but extremely personable! Highly recommend anyone needing a mattress to definitely talk to Mark!

Dianne Kijorski: I’ve been dealing with Mattress King for 20 yrs on my second bed with Mark salesman. Mark has helped with all my bed needs from pillows to frames. I am disabled and need a remote bed, Mark has been there to help me with every step of the process. Wonderful treatment and professional so if you go to Mattress king in Sterling Hghts ask for Mark.Thank you so much Mark 😊

frank wasung: Mark was very knowledgeable, friendly, and fast satisfying my needs and dealing with my schedule, I always get a great price and the best service and mattress king!

Gwynne Smith: Had a terrific experience shopping here. No pressure and didnt feel rushed. Mark was very comfortable to talk to and extremely knowledgeable. Very nice shopping experience.

Heather Stracenrider: Stellar customer service! 5 star quality!! Mark was extremely knowledgeable and very helpful in finding us the right mattress. Best place to get the best overall experience - you feel like family here!

Nancy S: I bought a mattress here 11 years ago and it was the perfect mattress for me because the sales associate was honest, kind, and patient. He focused on my needs and not on making a profit and I felt that he cared. When it came time to buy another mattress I didn’t even shop around. I just went right back to this store and had the same excellent treatment I had the first time. The quality of the employees is excellent (5 stars) from the sales associate Gary who sold me this new mattress in 2022 to the representative Mark to the delivery personnel Larry and Josh. Thank you. The quality of the product and price was perfect too. Everything and everyone involved in this process was excellent. You make our economy and country strong.

Angelica Hershman: The store was very clean and organized, it was my first time buying a quality mattress and Mark provided great customer experience and helped me find exactly what I needed. Thanks Mattress King!

Tamer A: Mark is not only a professional, he is also honest and genuinely cares about his customers. Thank you so much Mark!

Hollie Fields: Gary the sales rep was awesome!!! He was very consultative and not pushy at all. He didn’t steer us to the most expensive mattress, but truly helped us find a bed that met our needs. This is the second such purchase I have made at this store and every time the experience is exceptional.

John Walko: My thanks to Mark for walking us through the many questions and concerns of finding the perfect bed for us. My back issues have long since ruled out the days of tree climbing and fence hopping. And at night, my wife gets hotter than a sidewalk in Las Vegas. Without pressure or selling tactics, Mark instilled trust and confidence in the purchase of our new Pro Breeze medium Hybrid bed and adjustable frame. It fits both our needs and we are very happy. I’ve never felt more at ease and had more fun spending so much money. I’m sure my wife will be on social media, posting pics of our new bed and praise for our new friend, Mark.

Gary Clark: I can't say enough good things about my experience with Mattress King. All aspects have been incredible. We worked with Mark as our salesman, he was easy going and not pushy at all. He guided us through selecting a mattress that works for both my wife and I. We even had a lot of fun while trying out all the different mattresses. We ended up purchasing an adjustable frame to go with our new mattress and look forward to the added benefits of this frame. The delivery guys were awesome as well. They took great care bringing in the frame and mattress, they took time to diagnose and fix a small issue of some crossed wires that came in from the manufacturer incorrectly. They cleaned up all of their mess and took my old mattress out to the curb for me. They even offered to carry my old frame to the basement for me. From start to finish, this purchase experience has been incredible! A big thanks to Mattress King, Mark and the delivery guys for providing such a great experience.

Jackie Walsh: Came in here after the worst experience at Gardner White...Mark was very attentive without being over bearing, he answered all of my questions and not only did I get a great deal on my new mattress but the purchasing/financing process was so smooth and fast I will be comming here for any other mattress needs and reccomending to anyone looking for a good mattress!!

Theresa Stroman: Kathryn, was very knowledgeable, helpful and has a great personality. Will recommend to friends!!!!

Alan Yousif: The sale representative was very professional. I definitely recommend this place.

Matt Schneider: Bill was excellent and provided multiple options at different price points to meet my needs. Bill is the man. I recommend him with the highest regard!

S K: My wife and I had a wonderful experience interacting with Rosalyn and Bill at the store. They helped us find the right mattress for our home at the best price available in the market.

john hirvela: Very good service she was helpful with my purchase

Tonny Bounmy: Awesome place, friendly staff, I purchased a pillow and it was amazing.

Alan A. Beltz: Rosalyn was very helpful and knowledgeable about what we needed to make my wife more comfortable.

Steven Young: Great Customer Service. Very friendly, patient, and knowledgeable. Made all the difference for us choosing mattress friend over USMattress!!!

Ragda Bidawit: Devon was amazing!

Sohaib: I bought my first mattress here a few months ago and it was a little too plush for me and it was hurting my back. I remembered I was dealing with Devon the store manager over the phone for my first purchase so I went in to see what he can do so we can get a replacement. Devon was the best man for the job, we picked out the new mattress, paid the difference and we’re told a delivery date to pick up the old one and place the new one - all in under 20 minutes!!! Devon is rightfully the store manager and would consider him for even higher positions. Thanks Devon!

Verlillian Daugherty: Devon was amazing! Super helpful!

Shaun Fura: Very knowledgeable salesman and willing to work with you!

Shyan Coates: Good people working in there!!!

Jeanette Mozie: Devon was a real pleasure to work with! He was knowledgeable and made the whole experience of spending my hard earned money less traumatic!! I would shop there again!

Mallory Junak: Devon was a great associate to work with. Friendly and informative guy with a very quick and thorough process.

Tracy Norman: Very helpful friendly staff very knowledgeable

Charles Gardner: My wife and I we went to Macy's to check out their mattress sale. We found out that there were only two sales people working in the mattress Department and maybe around six people in front of us to talk with about a mattress. So we decided to go to Mattress Firm Van Dyke's Crossing in Sterling Heights. We entered Mattress Firm and the building was well lit and very. clean. We were approached by Asha which she was very friendly, professional well spoken and very knowledgeable about the mattresses, bed frames and other accessories in the building. Thank You Mattress Firm. We look forward to a good night's rest. 😎👍🏾🛏💯

Shantel Norwood: Of course I couldn't write without giving a 1 star🤬😡. Under no circumstances ever shop or purchase a mattress from Mattress Firm the are the absolute worst with customer satisfaction and the defective or damaged merchandise and absolutely refuse to treat customers right especially the elderly.

Michael Dobbs: Joyful, Happy,, Professional, Helpful, and Clean.

Ericka Hampton: Devon helped me find the right mattress and answered every question I had about it. He was so professional and knowledgeable. It was a very relaxed experience. If you don’t know which mattress to get definitely go to this location and ask for Devon. He will help you every step of the way.