Best Acrobatic Diving Pool Warren Near Me

Leslie's

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1. Leslie's - Troy

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· 61 reviews

3662 Rochester Rd, Troy, MI 48083

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Leslie's: what do users think?
Donna Holbrook: Very rude people on the phone. The store is a pool store and didn't carry a die for leaks in a pool. Sad
Yelena Shmelyova: Knowledgeable and helpful staff
Mike Ely: what can I say if you guys are always super helpful with trying to figure out my pool. Good job my dudes!
Janis Kenny: The men are always sooooo helpful and accurate with solutions for balancing pool chemicals. And they'regood natured .
Gina Wrona: Very helpful
Jim Dockeray: Helpful
Joseph Paul Moniz IV: First time there today our pool has been cloudy for a few weeks now but we were working with another company that obviously wasn't working out ....Walked into Leslie's SPOKE it with a sales person who was super knowledgeable ( Joshua).When getting home and following his advice our pool was 50% clear within an hour !!! We r still working on it ..but we have confidence that we are good guided he says we will be fine by tomorrow I WE BELIEVE HIM !
Kimberly Brecht: Very helpful and wasnt trying to get over on me.
Ab Cc: They got all we needed
Monica Spaulding: Andrew was really helpful and knowledgeable.
John Waldman: Good place to pick up your pool supplies.
Sean Dobrauer: If i could give them no stars i would. Went in yesterday for a capacitor for my spa pump. Guy who was there told me i was completely wrong tht was not the issue and was very rude about it. Went to utica pump got the part worked as i thought just a bad capacitor.
Laura Spagnuolo: Went in to order or pick up an item. After waiting for 20 minutes, they informed me that they had one in stock but couldn’t find it. They said I could either order it and wait 2 weeks or drive 30 minutes to pick it up from a different location. I chose to pick it up because I thought it would be worth the hour round trip. They called the other location to confirm they had one in stock. I drive 30 minutes only to find out the other location didn’t fully check and only have 1 part of the item. I called the first location and they said they couldn’t do anything. I left the store empty handed. Spent another 45 minutes driving home in traffic. Horrible customer service and staffing. Turned a 10 minute trip to the store into an hour and 45 minute nightmare. Will never consider shopping here again, not to mention overpriced items.
David Ladge: I went in to buy some pool supplies and one of the sales associates sold me a cartridge and told me to drop it in the pool. I asked if there was anyway else I needed and he said no. The cartridge bleached my liner. I realized that I was missing the actual top piece after reading the packaging. I went back and they placed a special order for it. I called the store to follow up and they couldn’t help because the corporate office wasn’t open yet. The manager was absolutely RUDE and basically told me it was my fault because I didnt read the packaging. My bad for trusting what they told me !! The managers customer service skills leave a lot to be desired. Very unprofessional and doesn’t know how to talk to people. Will never set foot in there again Much better options available elsewhere and they treat their customers right.
Bobbi Rupinski: I cannot like this location enough. They are the nicest, most patient people. They are so willing to work with people and help people. We have been to other locations over the years and this place is by far the best.
Robert Gray: I've been getting my water tested and pool chemicals from them for years. Great service and great chemicals. They give very detailed instructions on what to add and when. Our pool is always perfect.
Rick Wochoski: Just wanted to take a moment to give the folks at the Troy Leslie's a big thumbs up. We've had our in-ground pool for 20 years and throughout that time the staff has been able to guide us through all the trials and tribulations, from black mold to balky bottom-cleaners to the magical science of balancing the chemicals. And they've always gone above and beyond with their customer service. I don't think it's fair to judge a pool supply company by the conditions in your pool, as some reviewers do, because they don't have control over how chemicals are added or the pool is cared for. Only you can do that. So, based on their job, which is to supply chemicals and the best advice they can give, I'm giving them 5 stars. Thanks for all the help!
Scott Florey: The gentleman that helped me only gave one to two word answers. This store is only for large pools. They don't have anything for small pools and if you tell them the size of pool you have they won't waste their time.
Patty McDowell: They are fantastic they help me out with running my pool at work
Ken Barduca: Won't waste my money or time there again. My wife picked upup salt for my pools salt water system from them and forgot to ask how much we needed for our size pool, I called them on the phone to inquire and the person on the phone first you could tell did not want to be bothered I tried to explain it's a new pool that's bigger than our last and that's where we were (not anymore) buying our chemicals he finally said 1 and 3/4 to start and will probably need all of the second so I did as he said and with only the 1 3/4 bag in my salt level is so high it won't even read so now I have to wastw my time and money (water) to empty some out and try to get it right. If you don't want to help just say so instead of pretending and costing me time and money and kids driving me crazy to go in. So needless to say I am no longer a customer.
M Michels: Always courtesy service.

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