Best Apple Warren Near Me

Wade Scott: They were very helpful.

abdul wadud: Bad customer service.

Cathy Hou: Bad service,only cheat people’s money, no warranty for any time with warranty

Al Al: Gerald was one the best employees I’ve ever meet in my life not only just in Apple but just as person in general he was so helpful and selfless. We waited hours on customer service to end up not getting anywhere but he was still smiling with hope and was willing to try again but over all one of the best humans I’ve met and if you guys need help or trying to buy anything no one is better than Gerald

Ray Karim: So what happened I was about to ask a girl how to fix my apple watch she just ignored me and start taking to other people!!!

Sanjay Bahura: Very cooperative staff members.

sj: took my phone to the back unlocked without clear reason for a considerable amount of time. and no solution to my problem

wingwaxed 5: Very good service and people

Aaron Kiefer: Quick in and out to pick up my online order.

stavro abed (yologamer): Thieves! They took my money and time, then i still ended up buying a whole new phone. DO NOT COME HERE NO MATTER WHAT! I feel like this was racially involved too. Go shop somewhere else. So rude.

BigSteph: Nice people

Santosh Kalshetti: Ordered online. Picked up from store in Somerset. Very quick service.

M K: I was picking up a purchase. The man who assisted me tried to sell applecare, which is fair enough, that's his job. However, I clearly declined and said I still have time to purchase it myself if I change my mind. Not accepting my answer, he was still pushing to sell it. This was unpleasant. The positive part of my experience was how quickly I was assisted.

reda el hannouni: Very good experience

Brooke: I had a great experience with my team member at the genius bar, but I just wanted to comment on the store manager’s patience and respect while dealing with a extremely rude and problematic customer at the same table as me. I think his name was Lamont, definitely started with an L, younger man with glasses. Extremely professional and level headed.

Travel Man: There were a group of five Black people talking at the front of the store. When I walked in, I was completely ignored. Because I was white. One girl laughing loud like a hyena. I was told to stand by the table for 20 minutes, and still no one came, while the black workers were all socializing with each other. I left. I went to AT&T for my new iPhone 14 plus Max.

airdriver: Since I bought an iPhone and an iPad a year ago, I’ve gone to this store a half dozen times to ask questions. The staff to a person has been EXTREMELY helpful to me. Very knowledgeable, very approachable and very professional.

Yup: This stores staff and professionalism has really decline and went down hill. They damaged my phone cosmetically during the repair process. The Supervisor and the supervisors boss tried to trick me into using my applecare and pay to fix what “they” did to my phone and make a claim that would have costed me for something “they” damaged. My device was brought to store flawless and returned to me in lesser condition. 2 employees could even see difference in before and after photos that they caused the damage but management acted like they couldn’t see the damage. Complete joke of customer service. Do not bring your device here for repair. Never bring your device to a place that won’t fix damage they caused! BEWARE!!Also the store manager was too emotional to be running a store. He told me there was no reason to insult him when I told him if he can’t see damage on a phone then he shouldn’t be repairing phones. Sorry the truth hurt your feelings buddy.

Pedro Mendoza: Excellent service

Daicia Price she-her: If I could do 0 stars I would. I made an appointment online. Arrived prior to the scheduled time an after attempting to find a salesperson to check in, was told to sit at the bar and wait. 35 minutes later and I was told that they don’t have “time” to complete my repair today and although Apple plus said that I would be able to exchange the phone that never worked properly, the manager said it’s “impossible”. I don’t have time to drive 2 hours back and forth. All they could do was say what they CAN’T do. My husband tried to be solution focused but by that time I was done. This is definitely a let down and why it’s been 3 months since I got this new phone and the camera has NEVER worked.

Fred Shamon: Michael was very knowledgeable and friendly

Olivia Nicole: The ppl are extremely rude and made me very uncomfortable, I will never come here again ever, I’ve never had such a bad retail experience

Theo Solo: Garbage customer service par for the course for Apple, go with service provider insurance for devices, Apple care + is easily junk by every measure compared to Verizon device coverage described by to me by the knowledgeable and friendly associate at the hometown Verizon store.

Melissa Marter: This store and employees do not disappoint! I have never been to an Apple Store before or bought from Apple directly before, but I will definitely do so in future!I walked in and was immediately helped by Andrew answering my questions about my current refurbished iPhone 11 and comparing it to an iPhone 13 mini. He then sent me to Michael to do some testing on my iPhone 11 to see what the cause of the issues were and to see what the trade in value would be.I do not like pushy sales people at all, and both Michael and Andrew were very good about asking what I wanted and just telling me the information when I asked a question without pushing anything. I appreciated having clear cut answers and silent time to think and process the information, despite the store being pretty busy.I ended up trading in my iPhone 11 in store and purchased the iPhone 13 mini. Michael was so patient helping me navigate setting up service on my new iPhone, switching to an eSim card, and getting all my old apps logged into and working like brand new!Michael deserves 5 stars for his amazing customer service and multitasking capabilities- he was serving both myself and an older gentleman simultaneously, without either of us feeling neglected.

Julia Akaah: If I could I give a zero I would. There is no reason if I want to just purchase a watch strap I am set at a table waiting for 20 min while there are 5 people in green apple employee shirts just talking to each other. I left. My time is precious and they just lost an in store purchase opportunity.

Donna Iding: Always helpful and knowledgeable

O.S. Newson: We went to the APPPLE STORE and it is TOP NOTCH! Staff and product availability.

Dennis Decker: Great service, friendly staff! Andrew was extremely helpful!

Loyd Gitari: Much bigger than my local Ann Arbor Apple store.

Claudia Jones: Busy but they provide great service.

Aura p: I went to upgrade my old iPad 6th gen (base model) upgraded to an iPad Air. Note to anyone update the iCloud before you take it in xD 3 hours! It took three hours to try and switch my account to the new air because I hadn’t updated in years. Thank you to all that were patient with me. Yaz, Andrew and I knew I should have wrote the other names down you all were so nice and oh so very patient thank you! -Margo

Brooke Lawrence: Natalia is the best she helped me set up my phone and get back into my Apple ID after I locked myself out and saved me a trip to Verizon.

Jaclyn DeRoch: Lots of people were in the store but everyone was being helped and surprisingly got in and out fast.

lisa lyles: They took care of the problem.

Andrew Thompson: Was helped by Logan today who was extremely helpful. Very knowledgeable about everything we chatted about. All around pleasant experience.

WallE B: I was very excited to buy my first I phone. Once I purchased I was not very pleased with the results. I tried texting a friend and random, zesty messages started to send. I would not recommend an IPhone unless, you would like to lose a few friends.

Orlando Cook: After years of frustration with android and Google and Samsung, we finally found relief. Apple is the way to goBeautiful store with incredible customer service. Avery went above and beyond to help me Had a rather unique challenge and rather then pushing me off resolved my issue by recommending transferring my data through the move to iOS everything turned out great I was super nervous because it was my first iPhone but I am satisfied and love my iPhone 14

Jason D: I like phones haha

Matt Petrowski: A mall that actually has stores! VERY impressed!

Kumar S: Wrongly diagnosed phone and asked to change the phone itself. Went to local repair shop where they changed display and worked well. Not sure what type of tech these are