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1. Biotech Clinical Laboratories, Inc. - Novi

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· 27 reviews

25775 Meadowbrook Rd, Novi, MI 48375

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Biotech Clinical Laboratories, Inc.: what do users think?
Harry Wang: Went to urgent care once back in 2021 and got my urine tested. This lab sent me a $45 bill a year later. I will avoid this place like a plague from now on. American healthcare at its finest.
Julia Belova: Quick response, accurate testing, and very polite personal!
Karlie Rae: Biotech is a great lab. Everyone gets treated as equal and the owners are wonderful.
Qween Dee: So we use biotech at our clinic and they are truly the best. Biotech is quick, and easy to use. I highly recommended it to anyone who wants a professional, quick and easy to use EMR. The staff are professional and biotech uses the latest equipment and gets our clinic faster results. I work with Vince. Him and his team are good, hardworking people. Biotech is amazing. Honestly, 10/10!!!
Vincent Berry: Next day results, excellent customer service, comprehensive testing menu, integrate with all EMRs and extensive in-network status. Highly recommend to any practices looking for a lab.
Jaylene Mitchell: Got my results back the next day. Great service. Very friendly
Srinivasa Gowtham Velagapalli: Received scam bill of 775. Getting ready to fight in court.Never been to this place
Freddy Bender: My Doctor tested me for Klonopin on the 1st of November and I take medicine everyday. The results showed check mark for yes in my system. Then another check for no not in my system. I'm waiting for them to call my Doctor today. I need this medicine. I'm 72 and could go into seizures. $500 on my insurance for 2 tests. Horrible.
Hannah Young: Outrageously expensive for no reason at all. I received a bill in the mail that my insurance would not cover. A drug test should not cost $350.00! INSANE.
Jerry Brady: Got my daughter a COVID test on June 6th and were promised 24 hour results. The online results system barely worked and we couldn't look up results without calling. It took 5 days to get out results.Fast-forward to today when I get a bill for over $655 with insurance payments of $80 and a balance due of $309 for a COVID test.Feels like a total insurance billing scam operation to me. There were four tests billed to my insurance including one that mentioned chlamydia!Now the fun begins trying to get a hold of their billing people.
Sarah Miller: Brenda and all the ladies she had training for her were all so delightful and friendly!! Would 100% recommend, what a great experience! :)
Norris Lee: Billing department is horrible this is the second time their billing is incorrect they tell you one thing and do just the opposite or nothing tired of dealing with them told my doctor I'll find a new one that doesn't deal with them horrible place to get things done
Irina Iri: Brenda is the best phlebotomist I’ve ever met and I’m in the healthcare field, she truly knows how to draw blood. Thank you for all your hard work!
Emily Short: I was tested on 2/26/2022 and STILL do not have my results. I called the emergency COVID testing number (which will I’m sure be noted in the response from owner on this review if they respond), no response. There was also not an option to leave a voicemail, despite what the recording stated - the recording was on a loop and did not go to a voice mailbox. Their services were not rendered and were a waste of my time and money. This is absolutely unacceptable service.
Helen Salamon: Great customer service!!!
Lisa: Brenda is a sweetheart,very caring and calming and knowledgeable and the nurse who does the blood work was nice too..great attitudes…some places you go to arent always very welcoming but this place everyone was super nice especially Brenda..5 stars for sure.
Helen Doron: Not only billing issues, but work issues there!. NEVER work there.. everybody is leaving this lab.
Jason T: Glad my doctor switched from old lab. My Covid test came back in 24 hours, even during this wave! Site was easy to retrieve lab report. God bless
ashley s: Billing phone number does not work how can I pay my bill if your phone line doesn't work correctly 🤔.
Jazzmin Hix: Good Lab. Phlebotomist that drew my blood was very experienced and professional. Received report via the portal on their website. Thx
Martin James-Howard: Wonderful experience with this Lab. I would knock a half star down for a few small billing issues, but this lab does not do their own billing, an out sourced company does. Billing in the Medical Field right now is an absolute joke, as I am also in the Medical Field. I would not blame this company for anything billing. Thanks again Biotech. Good experience overall.

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