Best Credit Union Warren Near Me

Scott Salyers: Great personal service@

Keisha D: The Warren Location staff is so exceptional. They are courteous friendly and professional. Everyone speaks to you as if they knew you for a long time. My rep Mr Foster is very knowledgeable and patient. ⭐️⭐️⭐️⭐️⭐️Let me also included the customer service reps that go out of their way to help you. They are awesome 👏🏽 too.

Jesse Speelman: My wife & I (non-members of this credit union) came through the drive-thru ATM to take out some cash a couple nights ago. We ended up making two transactions. Both were the same.$40 cash withdrawal. The machine took the debit card, processed for quite a long time, then said the transaction could not be completed and gave the card back. No cash was dispensed, but the withdrawals still immediately showed up on our bank statement. $80 deducted from our account, with zero cash dispensed. We even took a video of the second transaction, just in case it was the same case as the first and gave us trouble again.The next morning we headed into the branch to bring it to their attention, and have the transactions reversed (or be given cash.) We knew the exact time the transaction happened, and showed the video to the teller.After checking the ATM cash, the teller made a phone call, then told us that we should hear back the following day. Today we were told there is nothing that they can do, and to contact our own credit union. Now, while my wife is literally 9 months pregnant, we are responsible for trying to hunt down our $80. They have essentially stolen our hard earned money.We will not be returning to this branch, and I suggest you don't either if you are trying to conveniently take some cash out of your account. What a horrible experience.

Melad Kh: Sarah Ashley-Harvey had the best customer service she went out of her way to help me and my family and I really appreciat her.

Deb Petipren: I had a terrible experience at the Warren branch today. I just needed to deposit one check into my account, but the teller was distracted, talking to another employee, and unfocused on the transaction. As a result, she deposited my funds into the wrong account. Later when I checked my receipt, I noticed that some random name was at the top, with the wrong balance. (She didn’t even check the name on my driver’s license which I provided, as well as my correct account number.) Although they were able to reverse the transaction, I will never go here again. I don’t trust careless, unprofessional people with my money. Looking for another credit union with higher standards!

Flood: Terrible service and rude employees.

Aslean Temple: Anybody ever have a problem with a teller stealing money from a deposit? Saying they gave them less than what they actually handed them.

Denny Pavo: Nevered had a such great service

Andy: Good customer service

Rhonda Napier: Been with them for years wonderful people just like family

Brian Clark: Everybody ive ever delt with seems like they hate they're job on top of having an attitude and being rude

Kaylee Clark: I will NEVER take another loan out from this company again nor will I EVER recommend anyone to this place! Once our loan is paid off we’re closing this account and transferring to another Credit Union that won’t continuously screw us over. The people who answer phones here and service customers have the nastiest attitudes and are NO HELP! I’d give this place no stars if I could. Never again! Smh.

Mia Ellis: I usually never have a problem at this branch, but today is what drew the line for me. Since the lobby is closed, I had to go through the drive through for service. I waited for a good 10 minutes behind the person in front of me (which isn’t a problem, we’re going through a nationwide pandemic so I know that the drive through service will be a bit slower due to the amount of people that come through, service provided to each individual, etc). I PATIENTLY wait, pull foward, grab my money to deposit, and send it to the teller. I don’t know who I had, but I am absolutely disgusted with how she “helped” me. I’m a server, and a majority of my tips are in singles... and I had brought a lot to the bank. She asks me how much money I had, and I was blunt with her, I told her I only knew half the amount. She then proceeded to laugh, at this point I don’t think she realized her camera was still on, and she quickly shut it off. A few moments later, she comes back telling me that its going to take a few minutes because “I decided not to count my money.” At this point I’m livid. I am on the phone with people in the car who can hear her talking to me this way, even they were shocked. Took her 5 minutes MAXIMUM to count. She comes back and tells me next time I need to count my money so that she has it to compare to her count (fair but also, I know that working in a bank, you always have to count money 2x if not 3x so what does it matter if I counted it or not?) and she told me that it was not fair to the car behind me to have taken so long... So then it must’ve not been fair to me to have to wait 10 minutes prior for the person in front of me? My whole point out of this is now, I hate coming to the Warren location. I’m always uncomfortable and the staff is always rude. If you can drive out of your way and go to the Normandy branch, I recommend doing so. This isn’t my first problem with your branch, but I’m making it my last.

William M: Very professional and friendly towards their customers. Very accommodating they explain the process to complete any transaction you need WITHOUT attitude. I love "Our Credit Union"

Sharron Tucker: We have been members of this credit union for MANY years and have always been satisfied with the service we have received. Everyone is friendly, efficient and professional. We have also referred friends and family.

Colleen QUINN: Everyone has been exceptional and so caring at my credit union. They go beyond expectations to help and I'm so very appreciative!

Lyn Jordan: Employees always go out of their way to ensure that the customer’s experience is positive. A special thank you to Sarah, Sandy & the other tellers. I am not exaggerating when I say they treat me like family.

Irene Harris: I love this Credit Union! everyone is so very nice and professional! Sandy is very very nice!! i cant see how anyone could find any of these ladies offensive, I would highly recommend Our Credit union!!

Randy White: Teller was super rude I usually go to the Royal oak branch they are much nicer there. I will not being coming back to this branch ever! Lady took forever then had the nerve to be rude to me.

Tricia Franco: Constant issues and head ache inducing.1. Issues with account getting locked at the drop of a hat (ex. Buys sandwich at 7/11 account locked, go out of town account locked, go and make a purchase in Royal Oak instead of Madison heights account locked.) Currently having another account issue reason IDK2. Tech is a bit out dated compared to say bank of America it's exceptionly difficult to transfer money to or from accounts. Depositing money is made mire difficult in comparison to other banks and it doesn't even process as quickly.3. Support is not always on point it has limited times to receive help. The quickest way to get help is calling during their hours and that can still take a while depending how busy they are.

Andre Pickett: Our Credit Union was on Facebook. The week of 8/10/19 advertising $1,000 No Credit Check Loans. For their Summer Loan Specials. I applied online. They asked certain questions that should not be on a no credit check loan. The Next 10 minutes I receive several credit alerts, informing me. My credit had been pulled. I spoke with Jeff one of their representatives and I asked him. Why was my credit pulled? If they’re advertising a No Credit Check Loan? Up until this day I haven’t received a good enough answer. The bottom line is, they will pull your credit if you say yes to certain questions on the application. The Credit Union says you have to be a member for 90 days. I also read on their website that you will be required to join. Once you’re approved for the loan. It still doesn’t justify why my credit was pulled. This is why I’m giving them 1 star. If I could I would give them a zero for dishonesty.

Tee Real: Worst credit union ever. Don't do it.

Elise Shipp: Unprofessional and biased. Involved in politics favoring one candidate over another instead of allowing all literature

Regina Brown: My Mom has been going to this credit union for as long as I can remember. The staff have been really nice to Mom that I believe know her my name. When my Dad died 2 years ago of Covid they were really helpful in her financial needs. So I want to say thank you to the staff there and God Bless each and everyone. 😊🙏🏾🙏🏾🙏🏾💜💜💜

bill reed: Do not bank here. The 2.3 rating for them is good for how bad the customer service is.

Deanna Stallings: This credit union is awful ! I received a debit card that was on the fraud list before I received it /order one ! They hours are horrible ! There is no to talk to after business hours if you have problems ! I've had so many problem with them all in 8 months I can no longer bank with them !!!

Janet Parker: HORRIBLE SERVICE!!! CANCELING THIS ACCOUNT....UGHHH!!

Bemontai Johnson: The worst credit union I have ever seen. Unprofessional, can never get in contact with anyone, unorganized, and have numerous many problems all the time. No one ever knows anything or will call you back. Service is just horrible and I barely have to contact them but its always a problem anytime that I have to. Just terrible

Shaun Hatwood: This is a dam shame when you can't get your money out of your account, you can't talk to no one sad would not advise any one to bank with them,soon as they open going to another credit union 💯, this is the 3 strike can't do this any more, sad so sad if you have a emergency YOU JUT OUT OF LUCK.😡😡🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬

E B: Literally the most unhelpful and rude staff I've ever encountered at a credit union, manager included.

Daniel Pounds: The worst credit union in Michigan period

Mel Sev: They changed their website again and now there is no way to make a credit card payment. They're gonna hit everyone that has one with a late fee due to their incompetence. Fix the site so I can make my payment please!!!!

Tre Gulledge: Since they have gotten rid of the original 5 tellers that were at the windows the new ones aside from sherry are very rude and disrespectful. I do not recommend this place at all. If you're not a people person you shouldn't get a job where you have to deal with people where you come off rude. And no person should walk in and have to deal with one of your tellers that doesnt know anybody personally saying they dont want to help them..that is rude and disrespectful..do better.

D Shaun: This credit union will harass you with calls even when you have provided proof of payment. They will put things on your credit report that you have to constantly dispute. Very troubling when you’re in the process of buying a home. I advise anyone thinking of opening an account here to look elsewhere. I’m in the process of taking them to court now

Julia Ketelhut: Took over 2 months for them to get my debit card in. They often provide poor/false information and it's incredibly irritating

Ikeria Kay: I filed a dispute on the 4th of April and they canceled my card and said I’ll receive a new one. I goes to the bank 3 weeks later only to find out they never sent out for my card so now I have to wait even longer... I wouldn’t recommend using this bank the tellers are very incompetent and ghetto!

Shanita Mattison: Sucks

Citch Illanoy: Terrible credit union, lies about letting you refinance loans to get you to sign.

Jay Deuce: Horrible service. Never gets back to you.and can never be reached by phone

J: Horrible customer service expect to spend 30+ min and that’s just being in line waiting to get serviced. They love to hold your money hostage. Incompetent tellers. Overall don’t waste your time or money banking with this establishment.

Trice M: Better than Conner location but they’re sorry as well with a dash of racist.

Sam Fox: ATM lets you choose between $10, $20, $50s.

Lia Maria: Used the video chat service today to set up a new joint account with my partner, and it was so fast and easy! Charlie at the Warren branch was kind, knowledgeable, and made it a quick and easy experience! Have banked with them for years and was really happy with this new service.

Lauri Galka: I don’t know if it’s a staffing issue or what but the lobby is still closed and the drive thru wait is an average of 30 minutes. I really need to close my accounts and move on.

Siarra Llyles: I enjoyed banking with them prior to covid 19. I think they must have lost all there staff who actually knew what to do and now no one there has a clue how to do there job

Kat: I am a fairly new credit union customer and ran into a few problems with my account over the past couple of months. Out of all the member service reps I have tried to contact and/or talked to, Jillian is by far the best; these five stars are for her! She is friendly, polite and very helpful and has addressed all of my issues and answered all of my questions so far without hesitation. I've also noticed that Jillian is the only one out of the few others I have talked to that introduces herself by saying her name; much appreciated. She is an asset to your company and a stellar member services representative. Thank you Jillian!

Jackie W: i don't understand what has happened to this place. What used to be a wonderful family credit union attached to our church is now a bureaucratic disaster. I can't process transactions for more than $500 without calling and asking for permission. And last night they decided to just disable my debit card. I try to call and get someone on the phone and it's literally a joke. I'm all done with this place. If I wanted a corporate bank I would just sign up with chase.

Nicholas Ciavattone (Nickbot): I've been with this Credit Union since they ate up our church credit union. The fees are outrageous. I would seriously consider a bank over this credit union. Do yourself a favor and don't give them your money.

Maurice Beaver: Great overall experience extremely helpful more people should be aware of the Michigan Legacy Credit Union advantaged they treat you like family handling business never felt so stress free

Eugenia Phillips: One of the worst credit unions in the state of Michigan! I will never refer anyone to this Credit Union ever! For my first experience with this particular establishment it was horrible! The hours are horrible! I tried to pay my loan payment with my debt card from a different financial institution but they would only take a credit card. I went into the location in Warren to open my online account and even though I got there b4 they closed after I opened the online account and found out that I needed to open a checking account so I could pay the loan online, I was not assisted with trying to open an account online because it was now 5:02 and they were closing! I was already sitting with the banker!!! She just looked at me like, SO SORRY CHARLIE 😤😤😤😤The hours are worse than bank hours at least banks and some credit unions are open late at least one day during the week! Lastly I called Member Services to try to pay the loan online and guess what? Because I was paying the loan from a different account, they had to call the MLCU branch to get authorization to take the payment and since ALL the branches are now closed I had to wait until MONDAY! So luckily I get the opportunity to drive 20 miles to go to the Warren branch AGAIN and pay my loan through the drive thru So needless to say, moving forward I will have my current banking institution send payment to MLCU so I won't have to deal with this credit union again. I will be glad when my loan is paid off so I won't have to deal with them EVER! MICHIGAN LEGACY CREDIT UNION LEAVES A LEGACY OF FRUSTRATION!!

Chad Rich: Awesome new building with super friendly and caring staff. Love doing business with them!

Heather Andrick: Great rates, community focused, and excellent, personalized service!

Blessed Deshawna: This Credit Union is alright. I signed up for an account and I instantly opt-out of the Over Draft protection... Guess what?! I didn't found out it doesn't kick in until 30 to 90 days. So, I've acquired 2 fees... Michigan First is where I'm going back to as I can.

Stanley Wasilowski: Great place to do business. Great, friendley people.

Jim Buckley: Great redit union. Vreat people.

Tommy Coldman: I am very excited to be a customer at community choice credit union. They will work with you all the way. Thank you 😊

Jeff Woodbury: Shelia from Community Choice was so good to work with. Very good at her job, explaining the information. She assisted me in setting up my accounts and how to transfer the money. I truly appreciate her knowledge, patience and ease of this process. Thank you Shelia.

S. Michael Stamper: Katie Hanelene was such a delight with helping me through this difficult time. So polite and knowledgeable. Again CCCU has outdone themselves. Thank you CCCU and all of the wonderful staff!

Kedon Ross: Samuel made me a member for life at the credit union. He was a marvel and ended up giving me a new lens on my finances. Sam treated you as if YOU were one of his own. Everything was swift, transparent, and full of clarity. The whole experience left a mark on me. If you’re reading this it is so important that before you step foot into a dealership or any kind of auto loan or even home loan for that matter, go to a credit union. The experience is different and it gives you perspective on things you wouldn’t have thought about before. Once again, thank you Sam!! ❤️

John Gerlach: I want to thank the fraud department for catching an unauthorized transaction.

Jessica 'Waddler' Lift (WaddleArt): I came to this credit union and opened a business account for my small business. While the process was easy, albeit 2 hours long which is fine, and the lady that helped me was very friendly and cordial, the experience could be considered a 'lemon law' in terms of opening and closing the account over the span of one business day (weekend inbetween).I opened the account on Friday. The forms I filled out had names in confusing locations, such as my birth name as my business name on the form, and my business name was my given/birth name. I asked if this was a problem and was informed that it wouldn't be. It also confused me but was assured it wouldn't be a problem with the name having incorrect punctuation and additional words/letterings attached to it. The name of the DBA is its name, nothing more, nothing less. Again, I was assured it should be fine.I came home to get my online banking set up, only to have error after error to the point where I called customer service and spoke to a lady (very friendly and helpful!) and she looked at my information. Come to find out, a lot of additional information wasn't correct because the paperwork wasn't thoroughly gone through at the location. I was feeling incredibly defeated because opening a business account should be an experience that isn't wrought with dread and major errors and uncertainties. So I was told that I'd be getting a call back from someone on Monday (today).No call-back, and when I tried to get to someone over the telephone (calling from my day job), they wanted information that I didn't have access to in the computer system to get a person on the line (such as EIN, and so on). I hung up and was feeling completely flattened. I couldn't take the gut-wrenching feeling that this isn't good.I went to the location I opened the account within and had the account closed after explaining what was going on and how I can't access anything, no one reached out to me to rectify the situation, and that while I appreciate their kindness and promptness to help with my situation, I simply wasn't feeling right with continuing.I hope that they have continued success with other customers and prospect bankers in the future. I simply figured I'd share my experience with what happened. As such, the 2-star rating is only because of the fact that I had opened the account on a Friday, and a business day later (weekends ya' know) I had it suspended. The employees are super nice and the location is convenient, but otherwise I was not happy.Best of luck to folks!

Shelby Henke: Dawna H. assisted me using the “e-chat” feature in my mobile app - My issue was resolved within MINUTES and she was so kind and helpful! I don’t normally leave reviews but THANK YOU SO MUCH DAWNA! It’s the little things that matter most and you turned my bad morning into a great day✨ Love my credit union!

MARGARET P WHEELER: I spoke with Asia today. She was very pleasant and proficient. My issue was resolved in a matter of minutes.

Rosalyn Williams: Beginning of my experience I was not good with people's I dealt with in lending dept had to contact customer service spoke with CSR name Crystal was able to locate all information that was being requested. Crystal was able to locate Community Choice file and submit it over. She made my day great she was on her job her personality bright. First call Resolution was a 💯 my overall experience was handle with confidence with her.

sharon smithling: Katie Haneline was great! She was professional, friendly, and promptly handled my request!

Laritta Miller: Sheila made my experience a truly wonderful one today. She was so helpful and friendly. Everything a customer wants in the member services experience :)

Vince Mrak: Best staff. All over best credit union EVER.

Walter “SilverBackGod” McGhee: Great bank

Kathleen B: I just spoke with Taya Grant, and she was both professional and very pleasant. She answered my questions politely, and waited on the line for a couple minutes until my confirmation email arrived.She made the process very easy and is a great representative for your credit union. Thank you, Taya.

Jack Corbeill: Great, helpful,and friendly staff! Great bank!

Tegi Patel: Best service

Tierra Tafoya: Sheila was very helpful! She answered all my questions and was very insightful! Thank you, Sheila!!!

Teresa Beafore: Sheila was so friendly, respectful, and provided excellent customer service today.

Paul Marcial: The best Credit Union in Michigan!

BEEGEE COMM: Connie Belanger did an excellent job with helping to restore my online banking access.Gratulations and successful New Year!

Geoff Charbeneau: Friendly and curtious

Josh VanValkenburg: I have been with MSGCU going on 15 years, my wife longer than that. We've never had a problem until last weekend. My wife went in to finalize some paperwork we were told was good to go, but unfortunately my wife came across Debbie. Debbie is a rude, inconsiderate, petty tyrant, and I hope nobody ever comes across her again. She made my wife feel insignificant, and tried to make my wife feel like a fool, for not having documentation that we were never told we needed. She is cruel, and this single interaction has us considering moving to another credit union. If the past few years has taught me anything, it's don't put up with rude people. If Debbie wants us to feel like worthless garbage we can take our business elsewhere and Debbie can be the queen of her credit union. If someone from MSGCU reads this, I want an apology in writing mailed to our home, you know our address.I will never recommend MSGCU to anyone again. I've lost all faith in their leadership, and member care teams. I would be ashamed if a friend or family member was treated the way Debbie treated my wife. I don't care if she was having a bad day, or was mad it was a busy Saturday. Nothing gives Debbie the right to treat people the way she treated my wife.

Bill Gergely: Tonita Smith was Awesome, thank you so much for your help...

George Tadros: Been banking here since it opened and have never had an issue with anyone. Everyone is always super helpful and will always suggest the best options for me. Love the team here!

Milad Shiba: Debbie & Dennis were amazing people to work with. They made the whole auto financing process as easy as possible for a first timer. Highly recommend this branch! Thank you Debbie & Dennis for a great experience!

Cyndi Harris: Great staff! Very helpful

Stacie Lynn: My husband has been a long time member of this financial institution. We recently got married and wanted to add me to his account so that as a married couple, like most couples, have a joint account so that we could deposit and withdraw OUR money to/from our joint account. Makes sense right? Well the gentleman informed me that he would have to run a credit report to see if I “qualify” to become a member and by doing so, it would affect my credit score! I was in disbelief. First and foremost, that is discriminatory which doesn’t sit well with me. Second, who are these people to tell me that I can or can’t have a joint account with my spouse? That is OUR money! And third, why would I let anyone affect my credit score negatively to see if I am “good enough” to join their financial institution? Needless to say, my husband will be joining my financial institution instead where everyone is welcome and credit scores aren’t affected.

Gwendolyn Bono: Excellent service

Carl Winslow: Bank here. All locations are wonderful

Matt Brasil: Great in person customer service and employees. Always very helpful and friendly. Only downside is the mobile banking is brutal for loans. Always end up having to call customer service to solve issues.

Tosh Mack: Best bank I've ever dealt with.love no checking or savings fees .will approve u for any loan and has low credit card rates.

suzanne economides: Friendly, knowledgeable and helpful.

Johnmark Melton: I recently used the restroom there and it was the most pleasant restroom experience I've ever had. The temperature was warm and inviting, the color scheme was cozy, the lighting was gentle and relaxing. Overall, the cleanliness was fantastic and the facilities were in good working order. I feel the toilet was sloped ever so slightly to the right, though. But the room smelled nice and refreshing and the hand soap was aromatic. I felt at home in that bathroom. 10/10 would go there again.

Ryan Pline: Great Credit Union and A Really Friendly Branch!

Shonna davis: Jackie the branch manager is great! Very helpful and considerate! She made my first experience with msgcu a great one and now I'm a continued customer!

Millicient Jones-Payne: I had a great overall experience with them and would do business with them again if they would have me.

spacey: WHY DO THEY HAVE A SERVICE FEE? ITS A CREDIT UNION, CREDIT UNIONS ARE SUPPOSE TO STICK TOGETHER. SHAME ON YOU GUYS lol. This was my second timing coming, and I only came back by mistake, as soon as I saw the service fee I knew I had to blacklist this place from ever being suggested again.

BIL Schmitz: They're a great credit I got an awesome rate on a car loan with not the greatest credit but it is so nice the ladies that work there they're always kind and prompt and they do their job quickly

M Y: Thanks to all the staff and they helped me a lot

Tom Tavolacci: I've been with this C/U for 50yrs ,and the girls always were good to me you can't beat them , always helpful

Marvin Babbie: Awesome service, great group of ladies, doing a wonderful job here.

Linda Hunt: Very friendly staff been with them 21yrs

Miyamo Bobo: So far so good. Member for half a year.

Shirley Johnson: Gone to Michigan First!

Kira Lockett: Everyone is nice and knows your name Jordan and all the ladies are very helpful and pleasant and I financed a car through them with low intrest rates

Amir Rhine: Cool

Alexander Merab: We went in to get financed and recieved some of the most amazing service from Miss Holley and Karsandra(supported by Jordan). They were warm and welcoming and were able to get us into the car we wanted that day with a great interest rate! Go see them, they are Amazing!

Devonta benson: Not to many problems. Most of them do talk crazy to you except the guy and this other lady far left. But its involving somebody's money so. 😒

Nancy King Hayes: Everytime I come in there they give me a hard time...Natalie is very rude and unhappy! Karassdra is rude as well! Jordan is very nice and helpful...the other old lady with the afro is nice too! I asked to speak to the boss, Natalie says it’s only one Tandem Credit Union...in which I didn’t ask that, she’s very rude and lazy! Will be doing business with Credit Union One for now on.....

Mohamed Maisari: They use the hardest credit agency to check your credit score..they will never give you the best rates

R. Snapp: Everyone is always kind and helpful. I have always had exceptional experiences. Thank you for your service!

leo matrixx: Very disrespectful people

Gail Marie: Excellent service!