Best Customs Office Warren Near Me

Samir Harake: Very rude, the act like Gods

yaser yarghal: Respectful and professional will always remember.

Denslow Burhans: I met one of your pilot agents at an event in Hagerstown Maryland this past weekend. He was very cordial, knowledgeable, and professional. A fine example of a professional LE pilot. Seemed like the right kinda guy for the complex and thankless job you do as an agency. A pleasure meeting you "Mr. Oakley."

Gary McKercher: For Detroit Customs officials the words please, thank you & have a nice day have fallen out of their vocabulary completely. Who trains these people? Although, why should adults need to be trained in basic courteousness & civility? Another great reflection on Americans greeting foreigners & returning cutizens. Pathetic!

Kaden S: Completely disrespectful. First time crossing was limited to 2 weeks due to not knowing I needed a return ticket, which is understandable. Second time crossing a year later: I come totally prepared with a return ticket, as well as a tenant agreement and doctors note to prove I will be returning to Canada. Still I was harassed and treated like a criminal as if I was trying to live in the US and take their jobs and money. I explained that I’m a student on disability and needed to return for doctors appointments and surgeries. I was met with unacceptable comments from the officer about how I “just take money from the government”. Completely ignorant and disrespectful. These officers need serious training.

Danny Draper: I am at the Detroit bus StationArrived about 11:30 amDepart about 12:00 pmThere are 4 BP AGENTS standing here goofing off like it play time for adults, Thet look more like there on break than working they have moved 25 ft from there original standing break location.I SEE MY TAX DOLLARS HARD AT WORK!!!!

Beverly Tujague: If there was less than one star I would use it. Coming back to U.S. with horse we were told by trainer in Canada that we had the necessary papers to cross border to home. Arrive at tunnel on Sunday. Told by customs that they didn't know the rules and one of the men said they would call the vet. We waited and approx. 29 minutes later he said "go ahead and have a good day". 1 MONTH later my friend is notified she brought horse over illegally. Man came to farm and explained to her that she needed border vet to check horse. We explained we didn't know and border officer said he was calling vet then let us through. Seems they should have known their own rules and regulations. Vet at bridge looked at horse, said what a beauty and asked my friend why she was selling her. My friend was told she would need to pay a penalty. We asked why the border people didn't tell us we couldn't cross. She said many are new and don't know. If their own people don't know how are we to know. We were told it is our responsibility to call and find out the rules. WHY should we expect to get accurate information by phone when we didn't get it in person? Anyway, she was told she was given the vet paper and we were told to take paper to customs to be stamped. We get at customs and the officer there asks what we wanted him to do with them. We explained vet office told us to give it to them. He said we entered illegally and therefore needed a broker. We asked what that was and where to find one. He said we needed to be bonded and approved by customs. It was another traveller who told us where to find a broker. SURPRISE it was the building across from them. We stopped in at vet office to let Debbie know what was happening. Kolbus came in yelling that this was not broker office and to leave immediately. If she didnt know where we could find a broker how did she know we didnt go to ask if they knew. the meantime, Kolbus ( custom officer) said we were told by tunnel authorities that we could not pass and that we drove through anyway. THAT WAS A BLATANT LIE. Vet said penalty was the cost to track girlfriend down. Two things here don't make sense. If we went through at tunnel after being told we can't why was no one sent after us. It's not like it would be a high speed chase with a horse trailer with a horse in it hitched to truck. 2nd they had her address. Were they using "native" trackers like in the wild wild west? We go to broker building to find one. Many custom officers there. Ask where broker office is. They said the entire building. Told us look at board in entrance. We chose room 106. Guess what. Never found a room 106. Must exist in twilight zone. Walked entire floor. Found 1 office open. We were told many of the names on board no longer work there. Anyway faxed legal papers to broker supervisor. She faxed to customs to have number generated to show customs agent. We were waiting when vet calls to say move horse to canopy so it could have shade and water. While there truck with piglets drives up. Friend takes pic of piggies. Customs shows up and tells her you can't take pics and erased pic of little piggie. I was getting emails from broker to keep us informed of progress. New customs officers show up and ask why parked there. They told us we would be there all day to go ahead. We try to go back to U.S. and told we couldn't go. We explained officers told us to go. They said we told them we didn't know why we were there. I tried a number of times to explain we were in correspondence with broker to let us know when number arrives. They would not hear of it. Told us to go to customs office and we did. I stopped at broker building for bathroom and my friend got yelled at because of it. Kolbus told us we were trying to pass thru illegally again. We explained about the officers. She called us liars. Kerby came out and told us we needed to go to Canada until we contact a broker. We tried to explain we did and they were waiting for number from customs but he wouldn't let us talk. We started to go to trailer.

الشايب Al-shayb: i believe that us custom are from different planet, cause they have no respect at all, zero respect, and i'm going to have a permeation from the court to record them inside thair facility, so i can prove what i'm saying, especially white folks.

Eriks: A bunch of degenerates who “guard” this border

b.e. b.e.: Excellent... I really appreciate cbp custom officers professionalism .. as a Trucker if I asked to compare cbp and canadian custom from 1 to 10 canadian custom 0 cbp 10 thanks guys

stan lawton: Great people at the US border if you just answer their questions without giving them any lip or stupid attitude you will be out of there and on your way in no time . Don’t speak unless you are spoken to . Especially you passengers in the vehicle . Let them do their job . Don’t , and you may miss a flight .

Charles Petz: Don and the rest of crew in the evening shift are very helpful and professional

S G: Still ban on pureblood truckers and pasengers in place. Definetely illegal and discrimination nobody should take those shots of poison. Otherwise good experiences and nice border guards when it was open until late 2021 to truckers. God bless the good guards who refuse to ask for filth proof.

Dharmesh Satani: Travel has been always smooth for us hereLine ups sometimes is longer.

Nishaun Sahmbi: staff here are interesting... they insult carelessly and live their days judging others. If you listen in their schmoozing its just gossip most of the time..... To contribute to the welfare of your country learn to serve not abuse visitors Older officers need to step in and share experiences to set the right example in questioning and discipline. A culture rot/dysfunction needs to be worked on. Few and rare are the healthy sane officers working these offices... I appreciate/congratulate you!

Harry Sidhu: 6 hours waiting in xray,,,no food,,,no washroom,,,,company didnt pay u nothing for this waiting,,,, nd this happen so many times,,,,,,oone of the worst us canada borders for truckers,,,quit my job cant handle i quit,,,,,thanks you officers,,,,,god bless u all,,,,,,

Ahsen Waraich: Courteous, efficient and best of all were welcoming.

Canada Born: Some things more expensive than in a store

HK Virk: Usa officer are sooo rude they don’t know how to talk .

Elena G: Took them an hour and a half to tell us that we can't come to US unvaccinated. Well, I had a couple of days of and thought to spend them in Chicago. They have lost a couple of grand of revenue. I can care less to come back. Next vacation to a place either South or in Europe, who is not crazy about vaccines. Crazy to keep people waiting for an hour and a half for nothing. Worst experience ever.

KHUSH RANDHAWA: 🤗🇨🇦🇺🇸

be joly: Not a good border for truckersSpecially when they want to open ur trailerLong wait!!!!!

Rayyan Zaidi: It was okay but the lines were Soo long they didn't check much

Abdirahman Mohamud: The border officers in USA are Racist and Rude I had bad experience As US citizen

Jaskaran Singh: Atleast hire people with some IQ.And yes some manners and humanity will be appreciated.

Saul Thompson: A positive review as requested by a [surprisingly calm] official.

Ahmad: Bad experience when crossing to Detroit as a US citizen. One of the lanes was marked as (open), upon passing through it, the officer yelled at me saying (back up) so loud. Then he turned off the (open) sign thereafter.Very rude and unprofessional from his side. He should have checked that his lane is marked as (close) instead of yelling at travelers that are passing the border with peace. Truly, he disturbed my entire day with his bad behavior.

Gregory Beznosov: As most other reveiws mentioned, you have a few good officers here but that's where it ends. I am a US Citizen trying to get back into the US from Canada. I had all the proper documents, however the first officer that assisted me made a huge blunder and cancelled all my travel and entry docs. I was then yelled at numerous times and told get the **** out of there and turn back around. I kept on trying to explain I don't have a way to print out new papers and when I asked for just a pen to write stuff down (since you can't use your phone in there) I was questioned for 10 mintues why I require a pen. after 6 hours I got past and approved, upon which the main officer(who is the one that yelled me at me several times) started yelling at me again and stated see what happens when you follow the rules? This main officer was yelling quesitons at me and when I tried answering him he just talked over me. Meanwhile, as I was being insulted and yelled at, a different officer yelled at me why I was still in the building and I should get the heck out of there. At this point everyone in the office was just staring at us. I do understand they're trying just to do their job but there was no reason to be treated the way I was treated. I am a religious jew, maybe that's why?The main issue is, they made the origninal mistake but just kept on yelling at me. at least admit fault and explain properly what I need to do.Just sad to see these people who have no life and get a small power trip yelling at people for no reason. I wish everyone else that passes through here the best of luck!

Lambo 313: From the looking at the reviews, most people think the Border Patrol Agents (green uniform) are CBP Officers (blue uniform) at the bridge. U.S. Border Patrol (USBP), though part of CBP, work between the Ports of Entry, so you will rarely see them at the Tunnel or at the bridges inspecting travlers. USBP mainly deal with illegal entries, not people presenting themselves for inspection at a bridge/tunnel port of entry.

Priscilla Hayton: Rude and aggressive for no reason

John Leslie: All of the complaints are from people who crossed at the Port of entry, which would be Customs, not BP. From my experience, the agents here are professional and friendly.

Lawrence Adams: A cocky 30 something agent ruined my vacation. I answered their questions at the tunnel office . I was denied entry. I called a supervisor to complain about the agent. He said I was refused entry to Windsor because I was a male Texan traveling alone. Then I was patted down. HARASSMENT!!!

Kiana Agbede: The rudest people for no reason. As my boyfriend and I made our way back from Canada to Detroit the rude agent decided to patronize the two of us. Extremely disappointed by the agents actions.