Best Fireplace Store Warren Near Me

Steve Glauberman: They do good work but they are ridiculously overpriced. They charge a flat rate to fix my gas fireplace (~$365) which had a pilot light problem plus a zone charge (~$65) since I’m in Ann Arbor. While they did tell me this up front, and I agreed, I felt totally taken advantage of when the service person fixed my problem in 5 minutes by tightening a screw all for the low price of $430. I’m going to have to find someone else moving forward.

Ron Ross: American Fireplace and BBQ has been servicing our home for 25 years providing BBQ's and fireplace service. Steve and company offer value and service. I am happy to be one of their long term customers.

Aviv Vered: Great show room. Over price

MagMax Creates: Great displays, largest showroom, helpful people. Must see.

Dory Goldberger: Nice staff, helpfull.Large selection.

Edwin (Ed D): Helpful staff...pricing was a bit high in my opinion.

Axel and Carrie Brodermann: We actually had 3 different quotes for fireplaces and went with American because the gas line installer was incredibly experienced and professional. Unfortunately since we've had the fireplace put in we've had multiple problems. After the allotted 'burn off' time for the logs to omit a smell we were still having major problems (about 2 weeks after running the fireplace 8 hours a day). We got carbon monoxide detectors because I was worried about the constant smell and almost immediately after installing them they went off! The company sent out someone to clean them off and after it was much better (no carbon monoxide detectors going off). Now we are having problems with our remote and although we are on a manual setting the fireplace is going on after I manually set it to off and vice versa! Maybe we have had an incredibly unlucky experience, but its terrifying having carbon monoxide detectors going off and the fireplace switching on after manually shutting it off. Needless to say I don't feel exactly 'safe' with what has been offered by the company.

Lorrayne DeFer: If more of our businesses in this country ran like this place does, we'd be better off.I had a gas fireplace installed many years ago by this company and I still rave abouttheir customer service, know how and follow-up.I am thinking about putting a small fireplace in my sunroom so I can use the room in the winter…American Fireplace will be the place I call!!!!!

Matthew Winnie: GREAT CUSTOMER SERVICE….. The techs were on time, courteous, and respectful of my home. They answered all my questions, and finished the fireplace intsallation the same day. Thank you Steve …. It’s nice to see that your company cares about its customers!

Erik Kuchenmeister: Recommended.

Sherry Ward: Friendly staff, very helpful.

Michael Peretto: Not much to look at......

Don Rebel: Big selection. Pricey.

Marge Austin: Was excited they had a fireplace burner in stock and he had it at their store in less than a week!Both workers were great!

P Zaliwski: Bought a fireplace from them. Called for service , $185.00 just to get them to come out. Tech did nothing I was told he would do. 3 weeks I have been waiting for a quote on the part I need . I called them with no reply back. Horrible

Maureen Healy: I’m not going to waste a lot of time and energy on this place. But know that Erin Needs a major Attitude adjustment and lessons in customer service.

DJK DJK: Friendly n knowledgeable

Steve Paridee: Been coming here for years for BBQ's. We are on our third one. Excellent service, price, knowledgeable staff and friendly service. Not only do they do BBQ'S they also do gas fireplaces. A hugh assortment on both and accessories to boot. Would highly recommend coming here over the big box stores as they were cheaper then them tooThey accept cash, credit card, debit cards, they have setup and delivery options but not installation services. Ample parking and handicap parking

LaSonia Patterson: Recently bought new fireplace doors. There was a delay in scheduling, buy overall this was a good experience.

James Woda: Broilmaster grills...in stock... knowledgeable staff...clean store...Awesome people

bill mulligan: Purchased my Weber Genesis II E-315 from these guys. Duane was very insightful in helping me decide which model was right for me, and the guys in the garage took the time to assemble it same day for me to pick up. Completly satisfied with their service, would recommend to anyone in the market for a grill. Great customer service and very knowledgeable staff on all ends.

Frank Fowler (Dirty mooly): Really nice stuff but a little more pricey found a set of fire place doors 200 dollars cheaper at menards

Steve Silva: Very friendly and helpful staff, answered all my questions and helped me get my gas fireplace back up and running

Maynard Lapinski: Nice people to talk to

Max Trouble: Excellent customer service, very helpful staff. Resolved a warranty claim very quckly! Highly recommended!

Karen Sroka: Superior, friendly service. Duane was very knowledgeable and helped me in deciding which bbq was best for me. Free assembly and on-time delivery was an added bonus.

Liz Helton: Got a glass fireplace door here today, got a good deal on a returned one they had in stock. They were very friendly & helpful!

Dwight Johnston: Purchased an floor model fireplace insert on Oct 12th- was told installs were running about two weeks. Turned into almost 2 weeks just till they checked for measurements, then waiting until Dec 13th for install because of delays even getting a needed part that was not even ordered until Nov 4th . Fine I got over that. Excited for the install , but In the middle of the install I caught that it was the smaller 1200 version rather than the larger 1700 version of the model as it was labeled and we had purchased and paid for. Also the oversized surround we ordered was still at the wrong store. They eventually got us the correct fireplace right before christmas but their in-house installer at same address but different corporate name- A.J. BERT) did many shortcuts. Not only did they try to do the work without the required permits, but I investigated today why our fireplace insert rocks forward when the door is opened. I thought it was just the legs need adjusted. Turns out- that despite my repeated voiced and documented concerns about the chimney liner being installed too short they found a way to "Make it work" They connected it to the insert partway out where it COULD reach then shoved it back in until our 350+lb insert is now HANGING from the chimney liner with only the front 2 feet touching the floor. and the rear an inch or 2 off the ground . Unfortunately now I have to find a REPUTABLE chimney company that will somehow fix this and have the damages litigated because I have lost all trust in having them ever cross the threshold of our house. AVOID AT ALL COSTS.

Jack Doyle: We bought a gas fireplace from them a few years ago. It looks great, and runs great, except when it doesn't. The pilot constantly goes out and we need to call them each year to get it relit. Just called them during business hours and the call goes straight to voice mail, which their inbox is full, so no way to get a hold of them. EDIT: Gentleman at Shores helped show me how to light the pilot. While it didn't work, he was extremely helpful!

Lynn Lee-Hubert: A few years ago, I had a side garage door replaced. I had a door measure/ install and that was off season December and a issue! Fastfoward to 2023. I gave Lowes another try. I ask specifically ahead. how long for the door to arrive and what is the door install time frame. 2 weeks install max! Orders 4 weeks max. End result Doors took 6 weeks with me stopping in the last 3 weeks on status reports. Mobody calls you. I had to stop in again inquiring about install. I had to call and text the installer. Long response times. Takes the whoke week to get bsck to me. Install now 4 weeks maybe 5/30. I should of went to PELLA for the darn door in the first place. Yes its more money but it would of been already installed. My front door is going to be installed by PELLA on my next purchase. Let alone my roof that I had reached out for an estimate on. I hd actually only wanted Lowes to do. . Im sooo angry, frustrated and disappointed with Lowes. Its not like installs are cheap.

Rizvi Qureshee: Things are easy to find here in Lowe’s. Employees were very active and extremely helpful. I’ll go there again and again.

Alexia Todaro: Had to buy fencing for our house and Jose at the pro desk was beyond helpful, kind and insanely hilarious!!!!! Such a pleasant experience !

Kirby Merrell: Poor stock in the electrical department

Amber Wuolukka: Very helpful staff

mimickey43: I stopped by Lowes for paint. I knew the colors I was looking for, but Mike in Paint advised me on the type of paint I needed and which brushes would be best for my project. He was helpful and friendly, and I always appreciate that.

J T: Had what I was looking for.

Sarah Lalone: A worker named Albert was incredibly helpful and I appreciate the customer service

Kenya Johnson: I had a problem when I came in and customer care customer services at Lowes couldn’t help me but Pam in plumbing is so pleasant she has an attitude that does not change. The tones in her voice are kind her personality is dynamite. It’s good to know that we still have people like that. Who still lives in this world. she is awesome sauce.

Nadia Khan: I placed an order for storm door installation through Lowe’s with Great Lakes Door Company. The measurements were completed on January 10th requiring additional parts to be ordered through Lowes. I paid for the door, labor, and additional parts. The installers attempted installation in March, which was two months later. They were unable to complete it because additional parts were needed, so installation was rescheduled. It’s April 4th and the incorrect part was ordered by Lowe’s so now it must be rescheduled again! No proper communication with me and amongst themselves. It is extremely delayed and there is a lack of professionalism. Very disappointed in Lowe’s, the worst customer service!!

Alaa Moussa: Clean store and friendly employees.

Melanie Bruss: Paul D in appliances provided excellent customer service. Shout out to Katy Jo for fantastic management of the Warren location!

Bianca Patterson: Went in last night a little before closingto grab a couple of boxes. After having a horrible day forgot to get a buggy with my hands full. A employee by the name of Henry helped me carry my items to the register for a speedy check out. That small act of kindness made my day better Thank You.

McKenzie Calihan: Very kind people work here, and they are always able to answer my questions

Paul Ch: It's an Ok hardware store. Not great,but also not bad. Customer service people are hard to find,but most are generally helpful and friiendly. Prices are ok,but I would do your research as frequently they may not be the lowest. The size of the store makes finding things quickly difficult especially if you are unfamiliar with the layout. There is a large availability of materials and tools, so in a pinch most things you need will be here.Follow up:We bought appliances from here and were treated like utter ^$*$. The delivery "men" told us they couldn't take our washer because it was "full of water" must have been magical invisible water.. They were full of something alright. I moved myself alone without issue..it must have been a miracle right? One guy with a bad back moves a washer "full" of water while 2 200+lbs "men" say it was "too heavy" for them.Then they(Lowes) delivered a dishwasher with parts missing.. their delivery department hung up on us 4 times, utter trash. We will no longer to buissness with Lowes!

Lilangel Rebecca McLeod-Hunter: Omg, spring stuff, Galore America 🇺🇸 has a lot of stuff we don't have in Canada. It's neat

Orlando Saenz: My complaint is they offer this free Trim+Go service to cut Levolor blinds but it is SO HARD to get someone at the store to do it, there's only 1 single guy that can do it and good luck if you caught him at lunch time, please post a schedule of hours which I can plan to go, even it's a 2 couple hours a day, I will make room in my schedule, but I want to NOT spend 2 hrs in the aisle waiting for the guy, make an appointment system or something., I even went back to ger more custom blinds and this time the guy was off that day, so had to leave and asked to come back the day after.I had quoted blind online and other suppliers and this is much much much much cheaper, so my dream to have a cheap fauxwood slates blinds that are CORDLESS for under 100USD was great, I love the idea of it and the quality is as expected.

daniel j. kunnath: Great!!! Mike in paint was great in helping us with the questuons we had. Outstanding.!!

Bob Campbell (Cbcamp1): Clean and organized

Bonitha Dinkins: I recently visited Lowe's for plants and met Theresa who maintains the plant department. She is very knowledgeable her and Nick who is a plant specialist. They gave mee good information and tips on planting.