Best Harley-Davidson Dealer Warren Near Me

Lisa Desprez: Cannot say enough good things about Cheri! She is a highly skilled and experienced rider, and a very thorough instructor. Our class of 8 students was quite the mixed bunch with previous riding experience ranging from some students having little to no experience, to some that had experience riding off road vehicles or may have ridden a street bike a few times. The age of the students ranged from 20 years old to 60 something, there were 5 male and 3 female students. Cheri was able to give each of us the training we needed to learn to ride. She was very encouraging and was able to pinpoint the areas that needed improvement and tell you exactly how to correct it. Safety was always first priority, but she also made the class fun. I’m so glad I decided to get my endorsement, and glad she was my instructor. Just passed my test today and can’t wait to get a bike so I can get out there and ride!

STEWPID STEWIE STEWART: "Cheri was the best. She made me feel comfortable and safe to ride a motorcycle "

Abe: Helpful staff

Marco Kotonski: Purchased a 2023 Street glide special today and had an amazing experience from the complete team. From my very first visit talking with Zach and Chuck till closing today with Mario. Thanks much to everyone involved. Special thanks to Chuck for relentlessly working with the number to make it work. Great people, great team that definitely makes me want to come back when my wife is ready for the riding academy and a purchase of her bike.

8_in_bl4ck: Great Work Chuck and Wolverine H-D

kyle cobus: The new rider course was a great experience. The coaches are top notch and really get you ready for your entry into riding. If you can follow basic instructions you will succeed in this course. I cant recommend this course enough for those who want to experience riding a motorcycle for the first time. The support staff were really great and able to keep me up to speed with where I needed to be and want I suppose to have done prior to starting the course. Thank you to everyone at Wolverine Harley Davison for make this process easy and fun.

Henry Tischbein: Had some questions about a sportster s and the sales team there was really good and informative and got me really interested in the bike if I go with the sportster s I’m definitely buying it from wolverine

Kevin B: Chuck is a great dude, go check him out at wolverine HD! He’ll take care of you!

Wes M: I really hate the robocalls

Ryan Emming: Chuck was awesome. I had a terrible experience at a different HD dealer and called Chuck up on my way home and Chuck convinced me to stop in at Wolverine and take a look. Im glad I did. Found a beautiful newer bike and Chuck took his time with myself and my wife to make sure we had the perfect fit. Thanks Chuck!!"

Bruce Clark: Good people great service!

Scott Mitchell: Always a great visit here and the staff is very qualified for all the possible needs

Sharon “Babycakes” Spitsen: "I want to say you have a great lady working in your Merchandise dept. I was there on Sunday and Kyleene Winters took the time to help me find a new helmet. Even made sure I had a great fit and was wearing the helmet on right. When I made my first purchase back in 2008 it was at a small bike store in northern Michigan. And the guy never told/showed me how to fit my helmet. Thank you so much Kyleene for taking the time and explaining the correct way to wear my helmet also for making sure it fit right. "

Luke B: I recently had the pleasure of working with Tom Doty at the parts counter and I must say that I was thoroughly impressed with his level of expertise and attention to detail. He helped me with my purchase of a pushrod covers, making sure that I had all the necessary accessories to go along with it. He also informed me about various offers and discounts, including Harley points, which helped me save money on my purchase.Throughout the process, Tom was patient, friendly, and very knowledgeable about the product. He took the time to answer all my questions and made sure that I was completely satisfied with my purchase before I left the store. I truly appreciate his professionalism and outstanding customer service skills.Overall, I would highly recommend Tom Doty to anyone looking for a reliable and knowledgeable parts person. He truly went above and beyond to ensure that my experience was a positive one. Thank you, Tom, for your exceptional service!"Luke B.

John Cummins: When My Original Dealer in Union City Tennessee went out of business, I knew it was time to come home to Michigan, You Always have what Im looking for, And go out of the way to help if its not available at that time, Kudos to All of You🇺🇸🇺🇸🇺🇸

Patricia McQuade: "Thanks : Jordan for selling me the trike, George (owner) for discount and something for old ride, Ben, for paperwork help and JESUS look a like, Derek for parts catalog, Alex for t-shirts, Buffy, for bike info and handling before I leave the parking lot on to concrete jungle and Steve and Mike for ridding class. Thank you Mario for the chair for my daughter"

Darry Brosnan: Great service!

Ricky Barone: Hello my name is Rick Barone.I made it to Wolverine today June 29th - 2019with a broken gear shifter.I went in and got the parts and a gentleman by the name Matt came out and pretty much showed me (he did it) how to quickly change the parts and get me back on the road.Just want to thank you, much appreciated!!!

Michael Hegyan: Just picked up my third Harley from Chuck Bell, who did an outstanding job, in getting the Street Glide, for me. I would personally like to thank, George, owner of Wolverine, for working with Chuck on this deal, and of course..a special hello to Ben, the finance manager.

Doug George: Great place. Love the place.

Justin Applegate: Thanks to Brandi and the service team for a great experience. Dropped my 22 Ultra off on Friday for the 1k service and expected it to take a few days to get done. I was shocked that I had a phone call by noon on Saturday that it was ready to go! The drop off and pick up process were both smooth and painless. Thanks again!

Keith Brownell: Just wanted to let everyone know that I had a good experience at Arsenal HD. I went in for a cam chest upgrade to hydraulic tensioners on my '06 Softail Heritage, new battery, tires and oil change. Charles in the parts dept. spent the time to give me some advice and educate me about a cam swap and tuner to give more torque in the mid-range RPM where I ride the most. Glad I took the advice. Though I haven't opened her up yet (getting some break-in miles in first), I can feel more pull from the 88. Thanks to Joe and Brandi in the service dept. for walking me through the costs, and keeping me informed on the progress of the work. Of course a big shoutout to tech. Jeremy who did the work and the dyno tune. Everyone I came into contact with at Arsenal was nice and you can tell customer oriented. Nice to have a dealer to have confidence in close to home. Thanks again.

Howie Wyrick: Fred Wiles made the experience great. Parts people are always cool.

Kat Sliwowski: Great service

Dennis Mattord: "Everyone involved really worked hard to get the sale done. several even stayed after hours. Very good team work. Thanks "

Dan Lester: The instructor's were amazing..both excellent teachers as well as riders

John Rex: Max helped my wife and I select the right bike for us based on skill, experience, and anticipated usage. We were in and out with a perfect fit without a single hassle. Highly recommend.

Sherry Murray: Picked up to fix back brakes last year, still had no brakes. Told me to call in the spring, they had all winter to fix. Unacceptable period plus what I was charged for nothing! You owe me a refund so I can get it fixed right. I moved out of the area in April so your sadly mistaken about my 2004 so called brake replacement! I moved April of 2021, so my bikes just sits here since I have no back brakes for 410$. I was told I couldn't get it looked at during winter to bring it in the Spring, I'm 210 miles away, this is the 2nd season I haven't been able to ride it!!!! I have the paperwork to prove it! NOW 2023, RETURN MY $410.00

Dan Tucker: After purchasing several vehicles at a dealership, I figured why not check out a harley dealer, how bad could it be? Sticker price on the floor was 25k. Financing Fred came back with 8% intrest 550+ month for 60 months. Just doing the math it comes out to 33k. Over the life of the loan I understand interest would account for some of that... I stated that I am looking for a 400 monthly payment. 72 months would also help that, plus the interest rate was way too high. Fred comes back with 4.5% interest 460 a month for 72 months... once again 33k over life of the loan. If you go to a simple loan calculator you can see on a 25k loan total interest is around 3,500 for life of the loan. Plus 1500 for sales tax comes out to 30k. This is also not accounting for the 2,500 I had down on top of it. If I remember correctly the 25k sticker tag also included freight/set up so I am not sure where the extra 3k is coming from. I was never shown a price breakdown but I am thinking the dealer is charging some extra fees just to own a harley. Fred with the info that 400 was my limit began what I think is pathetic sales tactics of fear of missing out. "Well you know these models are hot right now" , asking "me how long have I wanted a harley?" "Whats going to change between today and tomorrow?" Maybe instead of pushing your customer to make a purchase they very clearly and adamantly have refused, you could actually listen to words your customers say. I think the pricing is ridiculous and the sales/finicace guys need understand No means No. Ultimately this whole experience has turned me away from Harleys. It's clear that instead of getting you on a ride this dealer wants to take you for a ride first.Edit: fred wanted me to sign before I even test rode the bike.Edit 2: Travis called to explain that indeed the numbers make sense. Just that there were several thousand dollars in surcharges that I wasn't told about or shown, all while I was being pressured to sign into a bike I hadn't even test road. Great team ya got! For sake of keeping the numbers clean, he stated that I would end up fincianing 29k with the 2.5k already included. So sticker 25k, but actual cost is more in the ball park 29k with surcharges. Not even accounting for interest. It's a shame that a company with such a good brand is ruined by dealers such as your self.Edit 4: Brent asked if he could do anything to get my business knowing full well he has nothing to offer of substance. Congratulations you've wasted more of my time.

Miguel Correa: Both coaches were great teaching us

Chloe B: Our coaches, Johnny and J-money, were amazing and very patient. Attended to everyone’s particular needs and always made sure to make you feel included and welcome. Doesn’t matter how many tries it took to learn something, they were right beside us through it all. A super fun, positive experience I’d recommend to anyone wanting to learn how to ride a motorcycle :)

shellie watchpocket: Everyone at Arsenal Harley-Davidson was extremely helpful and very friendly I love my bike and can't wait until I start my classes with Arsenal as well

Dan Jergovich: There team was great and easy to work with. Brandy was a tremendous help!!💯🤘👍

Erica Davies: Arsenal was hand down the best place to be to buy my first bike! No matter how many times I had went in they always answered questions or just let me stare at my dream bike till I finally pulled the plug to buy it!"

Exzavier Yartz: As a student of the first class of the Harley-Davidson Riding Academy this year and not knowing a single thing about operating a motorcycle I was amazed at how thorough and professional the class was. The coaches, Johnny Love and J-Money did not cut any corners and kept us learning for the entire length of each class all four days while keeping it enjoyable. I feel completely satisfied and confident about hitting the road with the foundation and fundamentals they provided. Arsenal Harley-Davidson as a business, staff and hub of all things motorcycle is truly a place that has a magical feel. Thank you!

L Gatt: Great customer service and helpful & friendly service. I was greeted multiple times. I placed a order at the service desk. Paul was great! He assisted me with my order.

Mark Dulgerian: Brandi was great,Service was great Will be back !!

BrIaN: Great dealership! Came in on a day they were closed to finalize my sale.Made everything easy and everyone is extremely friendly.

Paul Kirkwood: Pops is the best! Love my bike and the service I get from Arsenal without the bs!!

Albert Nagel: I had a great experience with Brandi in service along with everyone else involved. I have tried other dealers around and this was a whole new experience. No belittling and hard up sells, just honest and genuine service. They did a proper inspection and gave me reasonable suggestions instead of just throwing me everything they could sell me like the others. The labor pricing was fair and Brandi really knows her stuff. She was always willing to go out of her way. Shout out to the tech as well because the feedback about repairs needed seemed accurate and the work done appears to be clean. I also had my stage one finished and the air cleaner looks good and the tune feels great when I’m riding it. I used the delivery/pickup service and the driver is clearly very experienced and there was never a second I felt like my bike was in bad hands. I have also spent some money at the clothing counter up front here and the lady that is always working up there is super sweet and helpful when you don’t even know you needed help. All around just a really wonderful dealership to work with while so many others are so unpleasant. Keep up the good work and thank you for taking care of my bike!

Romel Davis: My experience was wonderful Daniel was exceptional with her customer service

Denise Cochran: Moe B was my salesman for my new motorcycle. He did a great job, was very friendly and informative.

Nik “nickels” g: Be careful with the sales tactics.Motorcity has a prime inventory and is always generous with the events. Keeping the welcoming atmosphere of HDHowever the sales teams uses bait and switch tactics.Went to test ride and buy an ultra that was listed at a certain price. The sale the bike was running on had ended when I made the appointment and I was not aware.Poor communication on the sale ending and could have notified me of this before coming in.Edit- the customer service and management tried to make it right and honor the advertised price but we’re blocked by owners policy.

Aaron William: After having a bad experience at motown ( their sister dealer) went into motorcity not expecting much. Boy was I wrong. Moe was an incredible salesman, very low pressure feeling. Larry did an amazing job and Worked out some amazing deals and got me riding on a new bike!!!! Damon was top notch in parts to get the bike setup for my riding style and jade was so much fun to deal with in clothing and accessories. You have a customer for life. You guys rock!!!!!! Two down!!!!!

Foxe Cleveland: It was a real nice store. Plenty of Inventory. My HD store in Mesa AZ is affiliated. Desert Wind. It's a small world. HD forever baby.

Mark Lundh: Want to thank John and CJ for the outstanding new rider safety course this weekend! My son and I were both very inexperienced and learned so much in a very short period of time. Both explained and demonstrated each lesson or skill clearly and we were able to apply what we were taught on the bikes right away. The weekend course was a great experience for both of us and it really made us want to ride!

Richelle Katich: Kendalynn was very helpful and friendly assisting me with my purchases

malcolm macdougall: Lots of good stuff!Got a beautiful helmet at a good price 😎

Alex Vlahos: John and CJ were awesome instructors at our basic riding course!! Great experience!

Travis Miller: Ghost is the man knows the life style knows the brand customer service is A-1 hopefully mgmnt recognizes that

KyRe Bellamy: Came in for event and look for a shirt and ghost appears out of no where and boom I’m a proud owner of a new bike thank you

Gena Delano: Ryan B (fit specialist - AKA the sales guy) was awesome! I will highly recommend him to all my friends, family and even people I don't know looking for a motorcycle! Ryan went above & beyond to find the motorcycle I have been looking for and helped me every step of the way. He contacted me about the motorcycle and sent me pictures. Ryan was very professional, courteous, helpful, knowledgeable and most importantly made me feel important. Again, I will recommend Ryan B to everyone and anyone I know looking for new or used motorcycle. Thank you, Ryan!

thomas rust: Excellent and friendly staff. Jade M. Helped me in a non rushed professional manner to get me kitted out and on the road. Would highly recommend.

Morgan Topper: I just took a New Rider class last week, and the instructors were fantastic. Ronnie made sure to throw some extra tips my way when he could see me struggling with a couple of the exercises, and I can’t thank him enough for the help. The class was small, which meant the teachers could give the students every bit of help they needed. Definitely recommend the course to anybody.

Shawn Watt: Came in to buy parts ghost greeted me at the door walked me to Damon in parts they both were excellent very knowledgeable highly recommend you see both of these guys

Caroline Kidd: Thanks Mo, Larry, Nicole, Abigail, and all the other people at Motor City who made our Harley buying experience great. They went above and beyond to make sure we left happy Harley owners.

Jerel Van: Absolutely awesome folks here treated me like a king... Thank you

Carrick Secorski: Moe was awesome! The other staff too! I really felt like my purchase was unique, and that I wasn’t just another motorcycle sale. The dealership makes you feel special and appreciated for giving them your business. Definitely a place I recommend to other buyers. This is my first Harley bike, and I’m really happy with the experience I had with all the staff members.

Jimy Jamz: Service of the charts! Couldn’t be happier with the staff or overall experience

Alan Isner: Great purchase experience; these men and women really know their products and customers.

OneTrip: Lousy place to try and buy a bike from.

Bobbe Skuza: Great staff!

ian ian: Just purchased a 2016 ,Roadglide ultra , Derrick and Rob amazing to deal with , came london Thanks Guys

Mike B: Staff always greets you,and does the absolute best to help you.

klutch up Kris: parts and service were very helpful in getting all the parts I needed to get my 2002 dyna ready for Daytona bike week.

Tammy Milligan: Great staff

Ken Silverthorn: I had a great experience at Thunder Road , ordered the motorcycle I wanted and it was at the dealership within a couple of weeks . The staff were all great in helping me get the accessories I wanted and had them installed before delivery . Great staff , all very knowledgeable about the product

Theresa McCaĺlum: Thunder road windsor ont is the best place to feel like u belong. They staff great u like u are family. Welcome u to shop and look around and always ask with a smile if u have any questions about anything. Thank you for making us feel like we belonged. Looking forward to being on the back of the new bike and injoying the ride.Thanks to jim and the hole staff for being so nice.

Wayne Dennis: After purchasing my dream RoadGlide Ultra with Rob’s assistance I have always enjoyed every visit for whatever purpose I had and greeted with a smile and handshake as part of the Harley Owners brotherhoodHighly recommend Thunder Road Harley Davidson and all my friends there

Lyle McRae: My wife and I (2 bikes - Revival & Street Glide) have been customers since 2003. We keep returning because of the people and the quality of service.

Ron VanMackelberg: The Staff at Thunder Road always make me feel like I’m family

Wajid Husainie: I have been a Harley customer for a long time.. a life time.Thunder Road team is prompt, professional and caring. Always the right people with concerned viable advises and execution.I’m in particular obliged with the help and services of Amy at front desk. A pleasant face of Thunder Road.Thank you all… wishing you all a fantastic & productive new year 2023.Wulf

robert moran: Super staff. Thanks Rob and Jim for all of your assistance.

james nash: …living so far from the dealer is annoying and storing my bikes away from home during the winter is frustrating but everyone at Thunder-Road has been very nice not to mention how cranky and unhappy it makes me…lol…everyone is efficient and professional on the phone, the driver who picks-up/drops-off my bikes couldn’t be better, service and winter-storage are v well priced imo…my only complaint, as it’s always been, is the Motor Company’s still unbelievably consumer/Harley owner unfriendly motor clothes etc shopping experience…

Wrong Hat: I am leaving this rating with some reservations. I love the dealership because I am able to get parts regularly. Even if the parts are back ordered they never take long to come in. The guys call me when they get in. Service has been hit or miss. The one "miss" I am mentioning here had to do with a mechanic stripping out my oil sump. I can only surmise an air tool was used instead of a torque wrench. Of course I only found it at the next oil change. I was extremely upset. I was able to repair it with a time sert, but what if I didn't have any mechanical experience? I am over it, but now hesitant on bringing anything else into the dealership. To reiterate, I love the dealership, just not that experience.

Kevin LaMantia: The Sales and Service staff have been very helpful over the years and make me feel valued as a customer. The Master Mechanic is top notch and has provided exceptional service on my 2019 Roadglide Special.

Doug Gatecliff: Top quality parts & service, and bike is done when expected on all work scheduled.

Kathy Troiani: I so Appreciated the great fall service and check over on my bike this year. The repair needed and oil change were done quickly, pick up and delivery were done right on time...It all worked out perfectly with other things on my schedule.*Good work and great Customer Sevice 👍

Jean Pilotte: I received an email 2 weeks ago asking if I wanted to value my bike for a trade.Update, Jim got in touch.

Jim Jariett: Excellent service, knowledgeable staff, always find what I need