Best Hyundai Dealer Warren Near Me

Adam Bordoley: The service department is the absolute worst. Had my 2017 Hyundai Santa Fe Sport being repaired for 8 months (July - March). Once I got it back, I decided to change dealers to the Troy. They actually know how to fix cars there and satisfy customers.

Paul Taros: Don't expect them to honor the car warranty, even on a car with less than 20,000 miles and one year left time wise. They are everything wrong with car dealers.

Adam Miceli: Great sales experience with James, didn't try to upsell me and was very informative and communicative throughout the whole process. Love my new Kona, thanks again!

Alik Kach: Very good service. Thanks

moe malahi: Great service and honest guys . Will definitely come back

gina strzelecki: I have been have ac problems with my car. My local mechanic tried to figure out the issue but his scan couldn't figure it out. He told me it was probably an electrical issue and that I should try going to the dealership for Hyundai because they would know the car better then him. I scheduled an appointment that was two weeks out. I finally get to the appointment date and bring my car in. I told them the run down that my mechanic looked at my car and he thinks it's electrical. Ralph, one of the associates at glassman told me it was probably my compressor. I told him that my mechanic said the compressor was running fine. But I gave them the benefit of the doubt because they are a Hyundai dealer and should know what's best.They kept my car for two days to run a diagnosis ($200). They came back and told me that my compressor was going out. Even though I was skeptical I took their word for it because they should know best. Instead of getting the compressor through them (over $1500) I went to my local mechanic to get it done for cheaper. My mechanic was also skeptical but took my word for it. They got the compressor in only to find out that was not the problem and my ac is still not working. I called glassman and politely tried to reason with them. They told me they would have to charge me another $200 for another diagnosis.I am now down $1100 for something that wasn't even the problem and they are trying to charge me more for something they shouldve got right in the first place. Those two days I missed work and money. I'm not sure what I'm going to do past this point but I forsure will never come back to this dealership. I advise caution to fellow consumers.

mary thigpen: Very pleasant sale person, I enjoy my visit there got what I wanted and satisfied

Jordan Weinstein: Slick operation. I appreciated the ability to book an appointment in advance as well as the comfortable customer lounge. The coffee was terrible, though.

Erma Wood: I didn't have to wait long and everyone was very nice.

Jeff riddering: No was fast and focused.

James Lightle: Kristina is extremely helpful and informative, best part of my service experience.

Paras Khandhar: Truly a great experience, and I appreciate all the time that Crystal took out to ensure the best possible experience for us.

Charles Bush: Our salesman Andrew was detail oriented, knowledgeable and friendly. Brian, sales manager knows the numbers and is honest and sincere. Great new car buying experience.

SubarashiiCookie: Good place to buy cars, maybe not the best to get it serviced.I brought my car in because there’s a jingling noise in my air conditioner that has been driving me crazy for a couple years and my clutch had been stuttering. After having my car for about an hour they said “that’s just how your dual clutch transmission is”. I got the paperwork and they had combined my two separate issues into some random issue that I was not even experiencing (clicking when shifting; if they even checked it, they would know it wasn’t) and told me it was normal. Felt very unheard, ignored, and dismissed.

V Lovely: I HAPPILY stumbled across the wrong Glassman building when I was looking to lease a Kia, and met Ramon H! Ramon is polished; he made sure I was comfortable, and helped me find a vehicle for an affordable price! Ramon's charm and harmonious blend of comedy and proficiency made this THE BEST experience I have EVER had with buying a vehicle. Nino, the manager, ensured I was well-taken care of when the facility became busy--and I really appreciate that! Attentiveness is very important to me, and Nino made sure I was never left behind!Thank you, Ramon and Nino, for an unforgettable experience. I hope the owners of the company give you both a well-deserved promotion! :)Respectfully,Victoria R.

Sandy Hamilton: I drop my vehicle off to them on March 15, 2023. I picked up my vehicle that Friday, March 17, 2023.. when I picked up my vehicle, I was told that the issue was fixed that I dropped my car off for, today my car did the exact same thing that I pay this dealership to fix. So I did my due diligence and I called the technician who was responsible for my car, I called the manager of services who was extremely rude and very disrespectful to me . I had no other choice but to call the owner of the dealership(Michael Glassman) the owner of the company was just as much incompetent as the manager of service, I was treated extremely poorly by the manager and disrespected. The owner of the company was much kinder, but he told me the exact same thing. I do not recommend this dealership to a group of certain people…….

Frank penzin: I had a problem. Took it to my salesman,Ken, who did his best. Management; Joseph reached out to me. Problem being fixed as i type this review. Im a happy customer..

Sherri Iha: They were able to fix an unusual problem with our reverse camera and it was all covered under warranty.

Norma Jelks: They were very polite knowledgeable.

Kristin Zivojnov: Josie did a wonderful job taking care of me for the services I needed on my vehicle!

Theresa Amatore: Had a great experience purchasing a Genesis from Sami. He was so helpful throughout the process and never pushy. He took so much time to help before our car came in, throughout the sale and afterwards as I had questions about how things worked. I would absolutely work with Sami again to purchase a vehicle.

Harry Branca: Sami is the best salesman I've ever had!!!

Mark Blair: I was very pleased with my sales person Alli Reynolds. She was truly remarkable. She was so kind and sweet. She never high pressured us. She was very well informed. She went out of her way to answer all our questions. I felt very comfortable and at ease throughout this whole experience. I felt like she was one of my family. I hope to keep in touch with her in the near future. She truly is an asset to your company. She takes pride in her job and gives more than 100%. Also I want to give a shout out to your Finance Manager George Liss. He was very helpful and made the whole experience easy. You should be proud to have two remarkable employees who care about their job and their customers. I am very grateful and thankful for the two of them. They made the whole experience of buying a car pleasant. Believe me I have been through some bad experiences with other dealerships. Elder Hyundai is the best place to deal with ever. Especially with these two remarkable employees.

David Ranich: I can't say enough good things about Tyler Allor. He helped me get a beautiful Tucson Limited 2023, in a color I wanted. He walked me through the process, provided extremely useful information and help along the way, and was a joy to speak with.He took a lot of extra time to answer all of my questions upon arrival, as well as showing me all of the features that the Hyundai app provides and vehicle features. He was very quick with getting the value of my trade-in, getting the paperwork going, and more.I highly recommend this dealership. If you can, ask for Tyler!

August Miller: Adam went above & beyond to ensure I was 100% satisfied! He was very professional & attentive in finding me the vehicle that met my needs... a beautiful 2023 Santa Fe Limited!

scott quandt: Great Experience purchasing from Sami. Was well pleased with the entire experience. Definitely worth the drive.- ScottDavison, MI

Delphine Deramer: Sami Rayis great service !! One of the best service I every had !! So knowledgeable, helpful !! Great sevice !! Thank you !!

Sandy Love: I have NEVER had such a positive experience purchasing a vehicle as I have had at Elder. Our salesperson was Tyler A. He was an absolute joy to work with. I truly can not say enough good things about him. Tyler never made us feel rushed, showed us many cars, because I wasn’t sure exactly what I wanted. He made us feel like we were VIP’s. Explained everything from beginning to end perfectly. Showed us every button and gadget on the car explaining what they do and how to disable if we choose.We had been to several dealerships deciding on what vehicle we wanted. I must say, I am so glad a friend recommended Elder to us. This has been a pleasure dealing with the whole team at Elder.Thank you Tyler. I can’t say enough good things about you. You are not like the average salesperson. You are SO MUCH BETTER.Extremely pleased. 😃

Yi Ling: Had an amazing experience with Sami buying our new Palisade! He is very accommodating, answers all of our questions, follows up timely, I literally couldn’t find out anything that I’m not happy with. Thank you Sami!

Raj Venugopal (Raj): Recently purchased used Lexus from the dealership. Sami Rayis, Paula from sales worked with me. It was a very pleasant experience. I live in Waterford. They ware able to delver car to my carrental place in Waterford. 40 min drive one way.Excellent service

Tawfiq Alkeilani: Honestly this was one of the best experiences I've ever had in my life whilst purchasing a car.Listen 👂 to me: When you go there ask for a man named Sami Rayis!He's perfectly bilingual so if you feel like speaking Arabic with him, he's very pleasant.I didn't even ask him to give me a walk through of my 2023 elantra hybryd, but he offered and delivered an hour long walk through that was much needed and highly appreciated.I don't normally leave reviews but Sami was truly special and deserves a shout out for his professionalism and lovely personality. 👌

Sachin Raju: Got my first car here.Had a nice experience.Thanks to Jaclyn who took good care of us.

Robert Galman: Bought a used car from here. I had a very pleasant, straightforward experience with Sam and George.

Alex: After providing my make and model they quoted me 69.99 for a full synthetic oil change. When I drove in they asked me to sign off on an extra $10 "service charge" (no other dealers have this fee). When I got my car back they changed the total to over $100 (which I never signed off on). They took the price back down to 70 as a one time courtesy but beware this dealer is very dishonest about their pricing even quoting you incorrectly over the phone. Otherwise the service was fairly quick and they provide free car washes.

Brendan Serianni: I can’t thank Alli and George enough for my new Elantra N they jumped through hoops to make my experience 10/10 couldn’t be happier!!!

Michael DeAngelis: From the moment that I walked in the front door, I knew that I was there to buy my used Cadillac CT four. The second when I open the door, I was greeted with a handshake and a smile by a team member who’s name is Zane Rodriguez. He help me find and qualify for a loan even though I had poor credit, it was one of the best deals that I had ever seen, and I am honored to be of a family member of elder Hyundai genesis. I can’t wait to bring future business and all my family and friends to Elder Hyundai. Furthermore Zane met every one of my needs with pure satisfaction and it was truly a moment of bliss when I signed the deal. If you want an honest and transparent sales consultant, who will meet everyone of your needs, please talk to Zane Rodrigas. God bless credit acceptance.

James Klausing: Service department is disappointing. Had vehicle for over 9 hours for oil change, and brakes.Two times before this they had my vehicle for over 6 hours for oil change and tire rotation. Made appointment each time. Employees are very nice but the time it takes to get car serviced is very poor.

Fadila Livadic: Sami and George did wonderful job thank you for santa cruz

julia olivero: Picked up my new Santa Fe Calligraphy today. Sami was great to work with, through the purchase and explanation of the many wonderful features of the vehicle

Jenell Nettles: Tyler Allor at Elder Hyundai made my car-buying experience wonderful. Tyler's professionalism and kindness were immediately apparent and have made the purchase and ownership of my vehicle a great experience. He is a wealth of knowledge and remained helpful and available and I highly recommend reaching out to Tyler if you're in the market for a vehicle. He is awesome!!!

Allison Ruby: Every time I come here I love it. They make it very easy to make an appointment even for just an oil change. Robert is great and as soon as I arrive for that appointment I am taken care of right away. The wait times can be long but they do offer free Lyft rides to and from the dealership. Very professional and attentive. I purchased my car here as well and will continue to have my car serviced here. Highly recommend!

Brady Tryon: It was a very smooth, fast, and flawless experience. The Staff really understands their customers and tailors the experience to you. I will definitely return for my next Vehicle. Special Thanks to Michael.

Sophia Henry: I had an extremely pleasant experience from the moment I walked in the door. I called for an appointment to test drive a used BMW X3 Suburban Hyundai had listed online. I spoke to Marlon, who said he would assist me. Marlon was wonderful. Easy to talk to, fun, and kind. He had the vehicle waiting for me when I arrived. Once I completed my test drive and got down to buying business, it was smooth sailing. Marlon, Boris, and Eric all made the process easy. There was no "hard sell." I didn't feel like I was getting fleeced. (But I also did my research before I went in and knew the market for the vehicle I was there to see.) I may have sent out a few "Shooter McGavin-style" finger guns as I skipped out happily with the car I wanted. Huge thanks to everyone at the dealership for making what can sometimes be a stressful experience pretty laid back. Next time I'm in the market for a vehicle, I'll definitely check out their website first. (Maybe I'll drive a Hyundai next time. Some of those cars looked NIIIIICE!)

Jade: Chris made a stressful situation much better! Thankful for the service I received from him today.

Shannon Schafer: I was there to receive service on a recall as well as an oil change. The service team was very professional and polite, however, there was an additive included with my oil change that I was not aware of that did result in an up charge. If you are there to get an oil change I would recommend specifying that you are not interested in any additives to your oil change and you expect the baseline price.

P JJ: I only stopped there once to possibly purchase new SUV. I noticed that the sales team doesn't put to much effort to say hallo or ask if you need any assistance. It seams like they doing more talking then selling. Specially this Ben S. that I talked to. Had the nerve to tell me that I waisted his time, cause I didn't buy from him. He needs to learn how to talk to people, period! Never going back there again!!

Supriya Subramanian: DO NOT SERVICE YOUR CAR HERE. I was FORCED to pay $1000 MORE than what I consented to. THEY SEND YOUR CAR TO THEIR ASSOCIATED COLLISION CENTRE WHO WILL SCAM YOU. THE DEALERSHIP WONT COMMUNICATE WITH THEM AND THEY WILL THROW THEIR HANDS UP AND SAY ITS NOT THEIR FAULT, BUT STILL COLLECT PAYMENT ON THEIR BEHALF.I came in with a Sonata peeling paint. They submitted a PO to Hyundai, who offered to cover 70% of the job and sent me to SUBURBAN COLLISION for the paint job.At the collision centre, my estimator, Micheal Rubenhurst SAID HYUNDAI SENT THEM THE ENTIRE AMOUNT COVERING THE COST OF THE JOB AND I WOULD PAY NOTHING. I ASKED FOR PROOF, reminding them of the 70-30 split. HE GAVE ME A DOCUMENT mentioning the entire amount and ASSURED ME I PAY NOTHING. I proceeded to book the appointment and consented to the work on my car under the understanding that I would have to pay NOTHING.AFTER THE JOB IS DONE, I AM TOLD I OWE $1000THEY MADE A MISTAKE in saying I owe nothing and showing me what was actually the PO, as proof.1. I consented to paying 0$. I was refused my car until $1000 was paid over a mistake by the collision centre.2. While I was trying to coordinate between dealership and collision centre to sort out their mistakes, they kept my car and threatened that the car needed to leave the lot by the end of the week, trying to get me to pay immediately.

Tacey Fons: Joe was a well knowledgeable salesman’s …friendly..and kept communications open.. as to when I was ready to purchase

Kevin Baker: Outstanding customer experience !!

Kevin Elumbaugh: Joseph took plenty of time to go over all the features of the calligraphy. Worth the drive.

Arthur Stepanyan: Pretty miserable experience from the time you schedule a service appointment at least a month in advance to a service manager that loves to talk over you instead of listening and , most importantly working on the car.Got a call that car is ready, came the next day to pick it up only to find the car has a strong case of cylinder misfiring.Explained in detail that means the car is not finished and got a call from a service manager 2 days later stating I refused to pick up a car that works and threatened to charge storage fees.2 days later went to pick up a now working car ( spark plugs gap was the issue), no apology or even acknowledgment of their negligence and mistakes.Definitely will not return

Steve Mason: Suburban Hyundai had a good inventory for lease. Other dealers I queried did not have much inventory. The Venue color option was not broad, but I settled on blue. Michael and Eric were no-nonsense professionals 👍

Pratik Dighe: I had my Hyundai Sonata serviced for a well known warranty issue of steering coupler. It’s a small rubber coupling between the column and power steering motor, which wears off with time. I dropped my car to get it replaced as it was fully covered under warranty. I still got charged for labor. To unhook the wiring underneath the steering column it took 1.5 hours for them. Funny thing is the customer representative who called me to confirm the work order and then to confirm work was completed; the time span between the calls was less than 1.5 hours. And also they did oil change in same time.With inflation I understand rates have gone up for everything. But Hyundai shouldn’t loose trust of loyal customers.

kateryna lining: I want to especially highlight Michael Preece for being the most informative, kind , open and honest sales person ever. My husband and I were possibly looking into purchasing a vehicle while my car was in the shop to determine it’s fate. And Michael really touched me with his kind and attentive attitude to helping us possibly find something that was in our price range. My vehicle that I currently have did get fixed and at this time I am not purchasing but when I will be looking I will definitely consider Michael and Hyundai as my first option. Just a great car company as well as a fantastic person to represent and sell for them. I honestly cannot say enough of how good of an experience we had with him and to still walk away and feel like we were valued and not just simply looked at as dollars signs, unlike some other car dealers in the Troy motor mall.

alfeldeldon6@gmail.com Feldman: I've purchased several cars from Suburan over the years. Yesterday, I had an oil change and requested a mechanic look at my lateral rear control arm for noise. That charge was to be $179.00. I understand the cost of labor and overhead..but I also understand that it takes years to build customer loyalty and seconds to loose that loyality.

Linda Daleo: I would like to commend Chris Lange the Service Director at Suburban Hyundai of Troy.Last fall I brought my Sante Fe for a wiper pump issue and it was diagnosed, fixed and I was out the door in less than an hour, no charge!Chris was very precise in all aspects of the issue, I highly reccommend SUBURBAN OF TROY Hyundai Dealership as compared to Elder Hyundai who several times wouldn't even try to help me with my vehicle unless I had an appointment or some other excuse. Elder also tried to charge me when the repair was covered under my extended warranty.I will return to Suburban Hyundai, never again will I go to Elder Hyundai!Linda DaleoSterling Heights, MI

John Chalawich: Sean S. (Service dept) was a true professional! Despite things not turning out the way (as a consumer) I wanted them to turn out.... And albeit the result of a non related Hyundai dealership in the Flint area..... Sean took a direct and honest approach and communicated the concerns to me very well and for that I am truly grateful. I feel a lot of the time customers just expect a dealership to just do everything for them....sometimes things don't go your way and that is how it goes.... Sometimes things are the consumers fault and they don't want to be adults and own it.... The dealership is not with out flaws as well.... But when all parties can be honest and act with integrity it makes the WHOLE process so much easier for EVERYONE! Sean a personal thank you from me!!! I will be back and make the near hour drive specifically because of how you do business for your dealership! It is well with the drive!Cheers & Thank you!John C.(Gold Sonata)

Tom Miller: The staff was great and the building was beautiful but the oil from the oil change I had done esulted in oil on my garage floor and no oil in the engine.

Outt “moselee” RuNNin: The same good greeting I got from the association at Suburban Hyundai dealership is how thankful of a full service that came to my satisfaction. Very thorough, very assertive with detail, because it takes a lot to improve but with these guys it seems all is possible.

Samuel Young: Service was quick, clean, and efficient. Staff friendly and takes time to answer your questions!

Blake Austin: Went in not expecting to walk away with an all new Hyundai Tucson for such a deal Tyler Moore was such an helpful and guiding salesman he made it a quick and easy joyful experience!!

Uriel Rascovsky: Jose Dubon took outstanding care of us in leasing out a new Santa Cruz and as well buying out my current vehicle. He was patient, kind and understood my needs to help me find the right vehicle and guide me in the leasing and buy out process. Transactions were quick, efficient and thorough!

T. T.: This Hyundai dealership as far as customer service is the WORST. I have left several messages and not one service mgr. Has returned my calls. This is so bad. I will never buy a Hyundai vehicle ever again.

Dany T: Jose is the man to get the job done! Got me in my dream!!

Sammie Said: I met Jose who was the sales consultant at this location and he is awesome! Helped us out alot and really left us satisfied with purchasing the veichle from there! Highly reccomend him if you ever want to purchase a car!

Sarah Reeves: I had such an amazing experience here working with Frank Kirma! I have never been happier with a new vehicle and felt so taken care of by the staff! Plus, I am OBSESSED with my new Hyundai Kona SEL! I highly recommend both LaFontaine Hyundai and Frank when looking into getting a new vehicle!

Fatemah Siblini: Jose did such an amazing job walking me through the process from start to finish! Because it was my first time leasing a car, I had a lot of questions and he was super helpful! Everything was super smooth and quick! Love my new car!!

Ben M: Just bought a 2023 Elantra N-Line from here with Frank being my sales associate. Great salesmen that knew his information on the car glad I worked with him.

Santhosh R.K: Jose DubonWalked in and walked out with a car.Best person to negotiate came to the budget point I was looking out for,very friendly in terms of answering your queries.Best part was if he didn't knew the answer he went and checked back, came back with the right answer.Would highly recommend when you walk in ask Jose.Also Sam, Paul and Tyler kept providing information on anything they were questioned out.Thanks for those free waters!!!

Haneef Sabree: When I stopped by to pick up my vehicle, Lamont Howard made it clear that my business was appreciated. Fortunately, the agent assigned to me was not available. He took care of the paperwork for me to ensure that I had everything I needed. Mr. Howard was very professional.

Mister Sabree: The customer service provided by the assigned agent was unacceptable. Why? Her communication was poor, paperwork incomplete and her attitude was not cordial. The service manager, Dan, was just as bad if not worse. I left him a couple voicemails about my vehicle, and he did not have the decency to call me back. Dealing with the assigned agent and service manager was laughable.

John Gilbert: Jose Dubon was a great sale person and took care of us very well. We got a new Pallisade 2023

Robert Stern: Jose Dubon made the most outstanding strides to make sure that I was comfortable, satisfied, and happy with my choice of my new vehicle. He spent an enormous amount of time and effort in making sure my experience at LaFontaine will be remembered for a long time. I look forward to my next new Hyundai.....

Stephen Evans: Jose has been my go to for over 2 years now. He goes above and beyond and always takes care of me. He is personable and understanding. If you want to avoid the sleazy car salesman type, Jose is your guy. Many thanks!

Hyeon Song: Jose Dubon was very helpful!I highly recommend him as your sales guy.

Lins H: Jose is always a pleasure to do business with. He goes above and beyond every single time. I recommend him to everyone I know. He always answers my questions whenever I have them. He always makes sure to take care of any and all referrals we may send his way. I will always be sure to support him as he does us.

Kitty Groeller: I bought my first, brand new, car here - a 2023 Hyundai Venue - with Keith and Andre in February. The process was extraordinarily smooth, they explained every step, and were extremely transparent with me from the get-go. We got along great, Keith even handled the back-and-forth that us Wolverines and Spartans get into sometimes. :)The only issue I had came after the fact (and involved a third party) so I won't remove stars for this. It took an extremely long time to get the permanent plate mailed to me in Lansing. I was assured that I would receive it within 14 days, and if not, to call the dealership. I didn't receive the plate, so I called, and was very persistent with Keith and Andre that I needed the permanent plate since my temporary plate would expire within the next two weeks. It took many calls and check-ins across days 14-25 to eventually discover that the plate was never processed until the Friday (day 23) before it would expire on the Sunday (day 25). I did receive the permanent plate on Monday (day 26), after the temporary plate had expired.I'm not sure if this is the fault of the dealership forgetting to poke the SoS office, or if the SoS office screwed up despite the dealership's interventions.Regardless, I got the plate and with nearly 1000 miles on my brand new Venue, I'm a happy woman!

Mariah Clater-Hoffner: Frank did a wonderful job on keeping me informed about my options and getting me the best price! I am so thankful for the time he spent with me planning even before visiting in person! When driving the car, he went through the controls with me and made me feel right at home! Highly recommend Frank for your car shopping experience!

Sarah Murshed: Had an amazing experience purchasing my new car with salesman Paul. First time purchasing a car and he really helped pick out a great car with a reasonable price. Very friendly and professional. I recommend to go to LaFontaine Hyundai to find a car, and make sure you ask for Paul.

Tasha Squires: Jose, my Salesman was professional, knowledgeable, actively listened to my needs, over came my objections fairly. My experience today will definitely keep me a loyal customer to Jose, and the LaFontaine Dearborn dealership.

Luis LeBron: Let me start by saying they were very polite and professional also they kept their word on how long the repairs would take that's very important to me so I would recommend them to all my friends and family.

Herman Scott: Great customer service and very professional

Ross Wysong: Amazing service team! Attentive, patient, and fast! Thank you again Neil and John for the great service experience!

Alan Word II: Great service experience definitely will be back😁

Scott Miller: Very welcoming staff, very helpful with everything

Maria Karina Necoechea: Highly recommended!Our experience buying our new Hyundai was excellent. They answer all our questions, and offered a great deal.We are very happy with our new Tucson and with the service we received at La Fontaine.

Damon Clavon: Really good service

Erinsdad Lee: Maher helped make the purchase experience as smooth and painless as possible. Will recommend anyone looking for a new car to go see Maher.

Sherry Jahn: Everything was good and service person was very nice and friendly

Tia Hamilton: Great service

Aud W: Pam Yurgelaitis is stellar salesperson and a lovely human being! This is my second go round with her and I never want to go through the car purchasing process with anyone else ever! Thank you, Pam!

Ramzi Younes: Great service and customer care! Lamont took care of me and was very informative and courteous. He answered all my questions and topped it off with a complimentary and convenient LYFT ride to and from the dealership.

Sarita Reynolds: I'm in the market for a Santa Cruz. My Sales Rep, Keith Tompkins has provided an extraordinary experience! He is professional, pleasant, thorough, and patient in presenting ALL my options. I WILL purchase my truck with him soon! Thank you La Fontaine and especially Keith. The time and manner was well spent!

Nikki B: The waiting area is a little shabby but that does not reflect the the service I received by Neil. He is awesome. Thank you.Update:I am extremely disappointed with the service I received at lafontaine on March 30th. I brought my 1year old vehicle for servicing and was informed that a part was required, which still has not arrived to date. As a result, I have been without my vehicle that I have been paying for, and it has caused me immense inconvenience.What's even more frustrating is the fact that the establishment did not offer me a loan vehicle during this period. This has been a major inconvenience for me, especially since I have kids and loads of doctor appointments. I believe that it is unacceptable for a service provider to offer such poor customer service.This is not the first time my vehicle has required major servicing since I purchased it, and I am starting to question the quality of the product. However, my main concern at this point is the lack of urgency and communication from the establishment in resolving this issue. It has been weeks, and I have not received any updates on when I can expect the part to arrive.As a paying customer, I expect a reasonable level of service, and I am deeply disappointed that this has not been the case. I urge the establishment to take immediate action to expedite the arrival of the required part and offer a formal apology for the inconvenience caused.In conclusion, I am extremely dissatisfied with the service I received at lafontaine, and I would not recommend it to anyone. This experience has left me feeling frustrated, and I hope that appropriate measures will be taken to ensure that this does not happen to other customers in the future.

Michael Johnston: The person that checked me in was very nice. Although they didn’t check what I asked them to do. Also. $90.00 for an oil change is ridiculous. Other than that great service on the two recalls that I brought it in for.

Salah Gaber: Good service and nice people at service place

Ashley: Yesterday, I took my 2022 Hyundai Kona for a routine oil change before I am to go on a road trip for my birthday this weekend. I waited for almost an hour and a half for the oil change, and when my car was returned to me, the tire pressure warning light was on. I turned the vehicle off and restarted it, hoping it would reset the sensor and make the light go off. No such luck. I returned to the service desk where the employees laughed at my concern. Amanda took my car to check the tire pressure, was gone with the vehicle for over 20 minutes, and came back to tell me there was nothing she could do. But to go ahead and take my 1800 mile road trip and not worry about the warning light that won't go off. I'm not ok with this nor am I comfortable driving the car. I saved up for 3 years to be able to buy myself a car I wouldn't have to push out of the road a few times a month. I'm really disappointed with how I was treated and the damage done to my new vehicle. I have already sent a message to the Service Manager and I will keep updating this review accordingly.Update: Mike Lowe called me, apologized, and set up a loaner car for me to use. DeeDee even came out to my place of employment and dropped the loaner, and took my vehicle back to the dealership, reassuring me that this would be no cost to me. I'm happy with the solutions Mike offered, his professionalism, and the speed at which all of this is being done. I will update and amend my review when I receive my vehicle.I have received my vehicle, driven over 50 miles, and have had no dash lights come back on. Julian, the technician who serviced my vehicle, was wonderful. DeeDee, who finished my invoices and paperwork with the loaner, was fantastic and pleasant. I loved the vehicle they lent me for the evening, and I am thoroughly impressed with how this situation was handled. I truly was expecting this to be such a major headache, I was so relieved that Mike and his staff were able to rectify this in time for us to enjoy our trip. I look forward to further interactions with them.

Pat Nichols: I took my Elantra in for a recall at Lafontaine in Dearborn Great customer service! Had everything done in a few hours Great staff, very professional!

D'Nae Hearn: Went in for a scheduled car maintenance appointment and Neil was very helpful and polite.

micheal small: Know good service