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WEINGARTZ SUPPLY CO.

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1. WEINGARTZ SUPPLY CO. - Utica

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· 688 reviews

46061 Van Dyke Ave, Utica, MI 48317

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WEINGARTZ SUPPLY CO.: what do users think?
Dave Sanderson: Service desk is terrible! No urgency to help anyone guys standing around talking to each other while there’s a long line of people that I’ve been waiting. Once you do get somebody to help, they don’t seem very interested in doing so.
Anthony Stone: Had an appointment so my lawn equipment can be repaired and the delivery driver was very argumentative with my elderly mother. Can’t believe Weingartz hired this particular person and there is no excuse for being rude. I will be taking my business elsewhere.
Michael Rucker: Won't answer their phones
Laurie Ferrari: Very helpful. Had to decide between paying for repairs on an old lawn mower or buying a new one. I didn't feel pressured either way and opted for the repairs!
Jeremy Willoughby: Was looking for a price on a tractor. Asked for the salesperson that was supposed to send me a price which he has yet to do so. The salesman behind the counter just said the other individual had gone home for the day. I explain to the sales person that I was looking for a price on a tractor and again said well he’s gone home and he’s not here tomorrow. He then looked right past me as if I was not even there and asked another individual if they needed help didn’t even offer to help me. Been coming here for years guess I have to find a new store to. Apparently all the good sales people have left. At least the courteous ones.
David Post: I like weingartz but i think they're pricingthemselves out on hardware. That's atleast so with me. I bought some fuel filters and girl lines. I decided it couldn't be too much worse than online and i like checking out the equipment. When i was told the price i was surprised. I overhead someone else comment on how bad the price was. I don't wanna quote anyone but he was totally correct. I could purchase online but i had an excuse consider new equipment which leads to impulse buys. I suppose their business plan isn't my deal but i would make fuel filtersand fuel lines easy to change regularly to bring people in to put my flashy shiny new equipment in their faces. Other than that their service has been very good in my experience.
Ryan M: I took my mower in for a tune up and to address a specific issue with the tire. I get a call it’s ready but the issue wasn’t even looked at! They tell me to come back the next day, but I don’t live close by! Then they said they would fix it while I wait. It’s been an hour and still waiting… $109 “tune up” and the most they are willing to take off for this major inconvenience is $25. Time to find a new more reliable place apparently. One that values the customer and their time. Maybe just take notes when the customer tells you what is wrong and fix it right the first time! Disappointing from a place I used to trust.
Chuck S: George in Parts/Service- Utica Mi Store.What an awesome EMPLOYEE! Knows the Product Line/Parts. Georges Customer Service 100% PROFESSIONAL!George- Keep up the Great Job. I was advised hes a New EMPLOYEE to the Business. To Upper Management. Buy Him Lunch!Thank you Kindly!
Billy Everett: Not super happy with Weingartz - bought some things there before, went OK. But called for price and to purchase $10,000 accessory for a tractor. Was transferred around, talked to George, then was hung up on. Also, their online info for the accessory is two years old now. Taking my $10k elsewhere.
Dale Needleman: Amazing service ! I highly recommend doing business here. I ordered a lawn mower bagging system at 9:20 am on 3-30-23 and it arrived at my location at 2:30pm on 3-31-23. Most places would not have even processed the order yet. It came well packaged, on a skid, and I am thrilled.These guys Rock- Dale N
Christina Broadhead: Ordered a pedal for my John Deere and they sent me the wrong one. I emailed them for a return and they approved it. I sent in the part and they never issued a refund. They stopped responding to my emails.
Jack McHale: C'mon Weingartz, get your act together. I called ahead and ordered 3 parts , all in stock. Arrived and 55 mins later the guy couldn't find the parts and went away like 5 times returning 5 to 10 mins later each time with nothing. He had to pull parts again and this time only 2 of 3 in stock. Will be going somewhere else for my business. Poor Customer Service and Execution and internal communication.
Chris Kage: This place has garbage service. Huge place 2 people working the counter. Multiple others just walking around not helping anyone. If they weren't the only place around that had the part I needed I would go else where.
Connie: Not even a call back we had to keep calling not good😠😡 bad very bad service after they get your cash got a 2600. Lawm mower it was delivered in Dec???? Couldn't use it for first 4 months when we did would not start. Never got to use picked it up this nov. Warrenty almost gone plus defective battery whitch they don't keep in stock.????? Wish Mr. Weingartz would or Mr. Louis. From utica store.
Sam Watson: Very easy and quick experience. Highly trained staff and great selection of outdoor lawn and snow equipment. Purchased a new echo blower comes with a 5 year limited warranty and they even filled the gas tank for me. Going back next spring for a mower.
Mark Moroni: So far the customer service has been terrible. I bought my riding mower for upnorth. The battery failed after 2 uses. I'm now having a hard time getting it exchanged even though it's under warranty.
mark james: ● BEWARE of these CROOKS● they sell on Ebay, but dont ship your purchases. ●BEWARE●■UPDATE■(In regards to sellers response)Why should I have to contactyou at Weingartz for a purchase I made on EBAY??■■ LAST- you've read my review, yet my item still hasn't shipped. Bad look overall.
Greg Murray: They are the greatest. Been buying from them for over 20 yrs. Always happy with their staff and availability of accessories for lawn equipment. Live in New Baltimore and still drive to their Utica location!!!
George Koval: The non existence of customer service is astonishing in a poor economy I’ll never do business with a company that can’t even respond to a customer’s questions so sad
Kat Sliwowski: Well stocked. Friendly service.
Doug Shelton: I took my lawnmower to be repaired. The young at service counter couldn’t have been more efficient and polite. Afterwards I was looking at new mowers. Stephanie helped with buying a new mower. She has waited on me before. I don’t know anyone that knows more about yard equipment than her. I always look for her when buying. She is the benchmark someone in this line of work. I am always grateful for her.

2. SiteOne Landscape Supply - Madison Heights

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· 31 reviews

31691 Dequindre Rd, Madison Heights, MI 48071

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SiteOne Landscape Supply: what do users think?
Mike Naughton: Abbott and Costello at the counter here are great, they always know what parts I need even when I don’t. Always helpful, never a long wait and 99/100 times they have what I need in stock. If you need irrigation or lighting parts/tools stop in.
Scott Sayers: Great staff and excellent service
Maksim Belyy: Got in got out quick professional Very friendly
Crystal Krepp: Great for landscaping and irrigation
doug wenner: Very helpful
Jesus Christ is the King of Truth Al: Great place to work
Keith O: Good people, fair prices
Michael Weakland: great place for irrigation and lawn fertilizer and grass seed
James Lawery: Great place to do business. Very nice employees.
Vincent Carter: They got what you need
Carl J Simmons: customer service wanted application instructions found on net.
Denise Wilson: Primary sales to landscaping companies, but will sell to homeowners. Small staff, but knowledgeable, kind, and informative.
Chris Mcmahan: These guys rock! Justin, Austin, and Jim make my job so much easier!
Steven LeFaivre: These guys could teach a lesson in good customer service!
Bee Peter: Nice set up of a store it had many pluming supplies as well springler system parts. I was happy to find a store like that close by my work to get what I needed to go home and replace the damaged parts I had. Thanks for your service SiteOne Landscape.
Karen White: Called monday left a message because no one answered, today is Thursday no call back yet, caller again just answering machine again, going somewhere for service.
Chuck: Great service and helpful staff...I drive 35 miles to this store when the livonia store is only 7 miles away because the livonia store is sooo bad!!!

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