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1. United States Postal Service - Warren
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· 252 reviews
28401 Mound Rd, Warren, MI 48090
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raphy yaldo: The people work at this location were rude. We hope the head office to review my review against this location.
John Smith: The nasty rotten older lady with "I have issues" red hair (otherwise known as an entitled postal employee to free government money) was very rude to me when mailing my tax returns....the ones that pay her. No apparent reason. Most postal people are absolutely PATHETIC.
Rashelle Till: Super helpful people! Rashid and Shanelle were so great and helped me quickly!
Bodrul I Miah: One of the worst post office I’ve ever seen! They’re staff very rude and arrogant and look like they paying to the customer ! I don’t know why nobody care about this post office! It’s very shameful !
Marie Hunt: I haven’t received or seen a mail man in over two days!! & the informed mail app says I haven’t gotten mail on week, which isn’t true.
colin jamison: Great experience! Staff was super friendly
william hereim: They are nice and friendly in the office, and I've lived here for 6 years and never had a bad postal employee. They are all very nice in my area.
Gemma Dixon: Just left around 1:30 at this post office didn’t realized that I have to make an appointment for my daughter for her passport application. So when we got to the counter we we’re unnecessarily by a condescending postal employee. If we have an appointment? I told her no we didn’t , we just thought since she’s home for the holiday we can take care some of the stuff that it’s been overdue. she the turn to my daughter and asked her if her passport is before she was 16? I don’t understand what intentions were ? Is to embarrass my daughter or what? But whatever it was it’s uncalled for! All she has to is to tell us is to tell me that we need to make appointment and I will totally understand it. But for her to just come after my daughter like that doesn’t make sense. If you are having a bad day please keep it to yourself. You can just be miserable by yourself , I don’t need you to missed up my daughters day!
John Rhodes: Absolutely love our mail lady thank goodness for your service and excellent location of post office also hours of operation for you are perfect for the average working person trying to get a letter or package out for delivery
Arvel: Very crowded mail boxes outside was crammed full🙉
Victoria: John was so helpful & found me a box when I was stressing about how I couldn’t fit it into a large priority box and he found me an even bigger one. Lydia was so helpful, kind and authentic. Frances did a great job too! Everyone who works here is amazing. I’ve never been to such a friendly and helpful USPS! I will be back!
Gary Eichen: Filed a mail hold while on vacation for a week. Mail was delivered EVERY day during the week. Came home 2 days early, mail delivered both days. So what is the point of the hold? I really am not scoring JUST THIS PO, but the agency in general. Filed complaint, (probably too strong a word, more like an "advisory" note) took 11 days to find out we had filed with the wrong dept. So they can't forward? Just got an email saying we need to refile.Typical gov't agency filled with people who simply don't give a s---.
Brittany Bennett: Post Office definitely lives up to its reviews Frank a supervisor came to my home after a complaint was made of a Carrier breaking my mailbox use unprofessional behavior unprofessional words and then wanted to threaten me me saying that I was not able to repair my home without pulling a permit. Will be contacting His higher up due to the inability to have mail delivered because they're Carrier Ripping my mailbox off of my house. Note this Carrier has also destroyed other property of mine and my neighbors
LND.Ventra: My $50 package was stolen
L Jablonski: Friendly workers
Mustafizur Rahman: I am so glad I scheduled my passport appointment at this post office. Paulette processed my application within 15 minutes. She assisted me step by step with the new passport process, she happily answered all and any questions, and more importantly made me feel like I could rely on the whole team at this location. She did an amazing job!
Bob Dean: The us post office tends to suck thanks to Louis Dejoy but from my experience the Warren branch seems to be one of the better ones.
Mark Rachow: I recently received a tracking number for 4 packages; when I went to pick them up in my PO Box on July 13, I received a key to a locker which did not have these 4 packages- the locker did have 4 later packages. I went in to the PO on July 16th and postal worker Nikki provided great service in finding that these packages went to a different locker upon combining and the locker key did not end up in my PO Box, an honest mistake. I appreciate the personal service from the staff. I'm thankful that they do track which lockers are associated with PO Boxes. Thanks a lot.
Emma Twymon: The two ladies at the desk were very helpful and so nice. Great customer service. I was there on 7/7/22 at 10:00am. Great Job Ladies!!!!
PHILIP: One of worst post office in Michigan.Unprofessional customer service
U Anderson: Knowledgeable staff, pleasant service
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2. United States Postal Service - Madison Heights
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· 142 reviews
29441 John R Rd, Madison Heights, MI 48071
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Michael Oss: Mind boggling incompetence and apathy! Perfect example of why the USPS is failing
Hannah Voigt: Yavonna was super helpful and very nice. I was in and out in 10 mins.
Syed Rahman: Flawless performance. Very good place.
Alex Richmond: Never delivered my son’s social security card. Got the image of the letter for informed delivery but never delivered it. If you want your mail delivered, use UPS.
Suzanne Costa: Very polite, quick and friendly
Detroit Soul: Long line and I'm next and the lady behind the counter says I'm not ready yet and then calls a lady standing behind me. Not cool at all.
XGP: Mail forwarding request 3 months ago not upheld. They sent a letter stating it was processed, but never sent the mail. All packages that have been shipped from USPS have responded since I've been in my new location back to their original shipper. Stating the order couldn't be delivered due to access issues. And yet UPS, FedEx, Amazon and every deliver driver has access and have been able to deliver. I'm not sure why this many people have to have issues and yet no one has even assisted in the solution.This may have to be escalated to the BBB as well as the local officials regulating this. I feel like they want this response or a class action rather than just deliver the mail...= Federal offense and negligence is what this honestly leads to.1/20/2023:Placed another move of address as I changed states and STILL haven't had my mail relocated to my address...At this point I'm going to have to get a lawyer.
Victoria Allen: Will blame you for their mistakes. Double check what they're doing before you agree to anything.
barbara montgomery: I sent in a change of address three weeks before I moved, I have been in my new address for five weeks and have yet to receive mail. I have some important mail I should be getting and I have an app that tells me what mail I get every day unfortunately I haven’t got one piece of that mail. I’ve called and I still haven’t had any satisfaction. This Postal Service is really poor it’s impossible to talk to a human, and evidently when you do you’re not gonna get a whole lot of satisfaction. I need my mail.
Alicia Young: Madison Heights post office staff is great. They are always nice and respectful to me. I’ve been dealing with them for years and I appreciate them very much.
Joshua Freeman: I ship alot through here and have zero issues. The lady's all say hello to me and are friendly.
Sam Buket: Long wait times
Its_Tashin: Was late my 2 minutes for my appointment and she is talking about rescheduling. Avoid this place as long as you can
Joe Spinella: I have sent multiple packages from this location and they always seem to be late. The latest package I sent first class, across town only, took 5 days!! Go to another location if you want any chance of your item arriving on time.
Seam Maksud: Very bad customer service
Avery Bulat: Every time there’s a holiday they always have my mail come up missing and it’s always important mail
Margaret Topous: This is a great post office.🌟🌟🌟🌟🌟🌟🌟Always professional, always helpful.Love that they smile, care and have a happy word to say. Oh, and my mail "gets there" on time.The reviews about lost mail are old. They have improved service!Stay safe and well, M.H. USPS! 😊
Manish Prasad: Prompt and courteous service
mariana jamma: The lady there has the biggest attitude that I’ve ever seen.
Serena Hobbs: Never delivers packages correctly. Out of over 400 in 2 years I've only recieved a few with my normal courier, every CCA I've met minus 3 have been rude. Oh and the best part? We haven't had a constant courier in about a year and a half. This is ridiculous!
Tracie Bock: Please do your job. I am a human and I matter. I spent hard earned money on packages that are sitting at your post office because of employees who don’t care. I hope you all shut down because this customer service is unacceptable.Update: A year later you still are horrible at delivering packages and still should be shut down. Shameful.
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3. United States Postal Service - Detroit
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· 52 reviews
12711 E Jefferson, Detroit, MI 48230
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Jonathaan44 “ ”: Do you want to be told no over something super easy. Then this the placd for you.I placed my mail on hold as I haven't received it in a week and half. I was told they send the mail out with the person regardless and cancel my hold order.
Robert Carr: Almost impossible to know where to start. Once upon a time, delivery was daily. "Neither snow nor sleet, nor dark of night..." that sort of thing. Now deliveries don't happen some days and twice other days. The delivery guy walks across your lawn with loud rap playing the n-word over and over again. Delivery of packages is announced by the loud noise made by packages dropped or tossed. Every other package is damaged, sometimes in a way that looks entirely intentional. Those photos in envelopes marked "photos, do not fold" get bent and crammed into the mail slot. Stop signs are optional as the delivery trucks run them without hardly stopping down. And then at Christmas time the delivery guy hits you up for a Christmas gift! Welcome to third world postal delivery!
My Detroit Babe: I don't know if they're reaching out to the community and trying to help those with development or learning disabilities but the delivery drivers lack competence. I've been in my office several times and they e failed to deliver a package.Most recently today a package was failed to be delivered for the second day in a row and yes of course I was they. Even when I'm not there I have a mid size mailbox things can be left in there's also a sign that says please leave packages at the door but I don't get it.Maybe they have not developed the skill of reading the situation and adjusting to what looks different from residential vs commercial establishments.
Danielle Reaves: The delivery drivers don't like working. I needed some mail before Monday. I checked my email and saw that what I was looking for supposed to came today. The mailman or lady never came on my block. Now I'm deeper in the rut because they don't wanna work. I'm thinking about reporting this office... they even put other ppl mail in my mail box just so they won't have to do a route. They took my mail last year and tried to activate a debit card I supposedly had gotten in the mail. I'm waiting on my debit card and all of a sudden I get a text say one ti.e code. If you guys do t emprove your services I will sue your office
s: Closed early
James Andrews: I didn't want to do this but I have been extremely frustrated with mail services from this office or the office that initially sorts the mail. I have USPS informed delivery and was waiting on two important pieces of mail from April 9th and April 11th respectively. It is now going on two weeks and I have yet to receive those items. When I put in a complaint and even when I visited the branch, no clear answers were given to me as to where my mail could be. I'm receiving junk mail and other recent USPS Informed notifications but not none of my old mail that I was notified of on April 9th and 11th, which has important items that I needed! Mail seems to be getting lost in the shuffle and nothing can be done about it because "first class mail is not tracked" . I'm extremely frustrated and now I have to scramble to determine if it's delayed or lost and take furthur action plans that will inconvenience me! How does mail from two different days not get delivered or lost??? And no one seems to know where it's at. I just wish better structure gets out into these places because messing with people mail is very frustrating!
Esley C: This is the worst postal hub in the area. They have been like this for over 5 years. I have complained to management for so many years about not receiving mail on a regular basis. I have informed delivery and never receive all of my mail. I have gone weeks at a time without receiving mail. They are full of excuses and need to be shut down.
L DBD: This Location is horrible, ( the nerve to call this location Aretha Franklin; which is disrespectful to the Queen to exemplify such horrible service) the attendant was watching the stories on the TV screen sent several of us to the location down the street stating once again the system is down and I know for a fact the system is not down because no post office would be able service’s us ., so disappointing I be tried to call customer see no response.
Marissa Rinaldi McGee: Constantly missing mail. We receive USPS Informed Delivery emails everyday that show what mail pieces have been scanned in to be delivered to our address and often never receive the items (including my husband’s paychecks). We’re now going on ten days without receiving any mail at all. This isn’t the first time this has happened. Where does the mail go? I honestly don’t understand how they can lose SO much mail.
Mohammed Hussain: Michelle assisted me and she provided me with excellent customer service in the morning.
Julie Gastelum: Where is my mail!!!!! Nothing for over two weeks .... this has been an ongoing problem for months .... important medical items, bills, etc have yet to arrive and it was sent over a month ago .... pandemic or not this is beyond aggravating 😡😡
Desi L.: They NEVER open on time and then when they do open they are still not ready to operate. I see the same two cashiers and they are nice but it seems management is dropping the ball. I wish I could give ZERO stars. If I didn't have to come here I wouldn't but I need to. I have tried numerous times to speak some manager named Kim but she is always hiding in the back
Nicole DeLano: I'm saddened by the lac of integrity in this office.
Cassandra ONeil: Polite &knowledgable employees. I admit sometimes there's a line but never more than 5 or 6 ppl & it moves quickly. I've never had a problem or issue.You have to remember that this current lame-duck administration has cut funding and jobs in the postal service so it's not their fault if you have to wait 5 mins, or so, to be seen by an employee.Patience is a virtue
Shane Harvey: I am still missing important mail that was "out for delivery" last week. Filed complaint with Postmaster General. Recommend that everyone does the same.
Ian Clavel: They deliver my mail. They always deliver late and will randomly put "no access to house" when they just don't attempt delivery. This place sucks.
Camellia Taylor: I receive magazines that I am paying for. My June Good Housekeeping & Woman's Day come together in a plastic wrapping. When I got my mail the wrapping was torn & my Woman's Day magazine had been removed. When I lived in GPP I experienced the same thing with my magazines being stolen. This is totally unacceptable. Isn't it a federal offense when ur mail is tampered with?
Ebony Marie: I have been waiting on important documents for over 2 weeks now. The mail has been running every 3-4 days in the 48215 area. I understand Covid-19 but everyone else I know is getting there’s regularly
Gordon Meldrum: Lost all my tax documents!!!
Mr. A: Can go days without receiving mail. They never leave letters of attempted deliveries. If my mail wasn't being tracked on an app I wouldn't know what happened.
cathy melcher: I get mail for people at other addresses, dead people, and people that haven't lived her for 20 years. I just don't get my mail. Second package "lost" within 6 months. Talking to the office is useless, they lie and don't return calls. I started calling the postmaster, even if they don't find my package, they return calls, and aren't liars.
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4. United States Postal Service - Sterling Heights
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· 210 reviews
7007 Metro Parkway, Sterling Heights, MI 48311
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Zach A: Rhonda was so rude to me. I haven't had to send something through the mail since I was a young teen. And she was just telling me the number. This one's 63. This 3 are 87. I asked if she meant 87 stamps. She said no, its cents. So started putting the stamps on she said there a line behind you, and I said ik. I continued to put a stamp on assuming she would help me figure out how many. Her reply is that's for you to figure out. So I went off to other room when first walked in and putt a stamp on each. Luckily I got the lady who was working to the right of Rhonhda. She simply just helped me put the stamps on and correctly and told me how much.
Daniel Galligan: BIG thanks to Terri in sterling heights. The carrier said its a long shot but you can show up when they open and see if they can locate your package before it goes out for delivery. I was told by Terri that without a tracking number it would be hard. While waiting i thought she will never get it but she DID! i couldnt believe she pulled it off...THANKS SO MUCH TERRI...everyone is always so quick to talk negatively about the USPS but there are good people left in our world. She could have just said no and I would have been ok. She exceeded my expectations!!! God bless her!
Violent Ray: Why is my mail being delivered torn open? It wasn't mailed like that, what did you do?
Rebecca Kallabat: Lazy and rude workers!!! Wow!!!!!!
Elijah Singer: Worst USPS around. Employees are lazy and of zero help outside of shipping packages
Carl Wysocki: Fast service
boofy boober: Some other reviews had me worried, but don't worry. The whole passport application + picture was smooth and simple (if you come prepared), and the workers are helpful. They're also polite, and it's an easy in-and-out unless you need more help/have questions. I come every now and then to post packages, and there's never ever anything wrong.
Solo Camping Adventure: Constantly late delivery or skipping days. Also, sometimes missing billsHoptree drive 48314
Nathan Rybeck: If I could give this location no stars I would. The ladies that work in the front are very disrespectful and rude especially Rhonda the one with the Christmas Bell necklace. I usually don’t leave bad reviews but I had to for them. I waited in line for 20 minutes just as I walked up to Rhonda she didn’t greet or smile just stared at me with a look of disgust and when I told her I had a scheduled appointment she gave me a sheet and told me that I needed to go all the way to Clinton township in a very bad manner and then called the next person in line. When I asked the reason she was like she could help or give me a real answer. I will never come back here again. Just very disappointed at the service.
Gorgeous Kai: If I could give a 0 I would. Customer service here is nonexistent. Apparently the employees are allowed to yell in a lobby full of people, put the window closed sign up if they don’t want to help you and threaten to call the police for getting back in line after waiting at a door for a supervisor about stolen/lost mail and no one ever coming to help. I stood back in line after no one came to the door for 20 minutes. Stood in line quietly didn’t yell or get rude even after standing and waiting in line again for another 15 minutes. When it was clear the black woman didn’t want to help or simply provide a direct phone number, I asked the other employees if there was one and was ignored. Once again this is for mail that was scanned in from the post office to be delivered last week. Even previous times I have mailed things they just have been so rude and reckless about how they talk to people. They need to learn to hire people with substance or learn how to train their employees properly. Who threatens to call the police on somebody for WAITING to find out where there mail has gone???
Kelley Milner: 1) Yesterday a package was STUFFED into my mailbox and the mailbox door was left open for everyone to see. Package was JAMMED into my mailbox because I GUESS the mailman was too lazy to actually deliver the package to my door. The gift box that the item was packaged in was destroyed because of this!2) Package supposedly delivered by UPS to SHPO last TUESDAY still not delivered (or accepted by the SHPO). STILL NOT DELIVERED!!!! (Today is Sunday)3) Have another package at the SHPO that UPS delivered to them that I also still do not have.4) I am furious with this service and the fact that UPS shipped packages take 2-3 times longer to actually get because they turn them over to the USPS for final delivery. This adds a ton more time to receiving orders and now, with the stuffing of them into my mailbox....damage therein. There needs to be new leadership throughout the USPS. I am totally disgusted with them as well as the local SHPO.5) Don't ask me to "cut them a break". I paid good money for gifts to be delivered and handled with care. There are NO EXCUSES for this.
Montakim Shadab: Rude woman at the counter kept interrupting me the moment I started speaking. Would neither let me say what I had come and waited in line for nor let me finish my question before interrupting me.
S. Kaka: My son dropped the packages, he flipped the cart hardly by mistake, then an African American lady I believe she manager opened the door and started complaining loud, she was very rude, tried to apologize but she never listened, very low attitude, zero customer service skills. I wanna tell her how about thousands of lost and damage packages that you cause every year without any compensation? Better fix your issues before you been rude.
Ahmed Almanshidawi: I wish there us 0 stars, first time doing bad review, not professional at all, scheduled my kids for passport appointment for two times every time the employee(She) tilling my wife to bring something different and cancel the appointment with out even spend time to explain or checking the rest of the paperwork, USPS sterling Heights you have to find non lazy people to help your residents , will apply in Troy next time
Josiah: The white lady in the post office is VERY RUDE
samaira zafar: The workers here need training on how to treat people with kindness and respect. I guess the usps will hire anyone these days
Joe Clayton: Marked 6 packages as delivered Sept 14th 2022 never delivered anything have cameras to prove it.
paul mayer: Absolutely horrible. Staff is NOT Nice, they get upset when you ask a question (THAT THEY ONLY KNOW THE ANSWER TOO) and I felt very unwelcomed standing in line waiting my turn.
Patrice Jackson: The worst post office ever they lost my package I tried to speak with a supervisor and the lady said I better be lucky she answered my call cause they are busy got loud and rude with me so I hung up on her just did a address change to my daughter's house this how much I can't stand them and they can't even get that right went up there and an elder African American man told me they hold your mail I called and ask Eastpoint Post Office they said they never heard of sure a thing. Y'all need to be replaced or closed cause all of y'all are horrible and I reported this location to the Better Business Bureau
Kaila Yaldo: They canceled my passport appointment twice without letting me know
Alex K: Very friendly staff!
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5. United States Postal Service - Ferndale
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· 103 reviews
22681 Woodward Ave, Ferndale, MI 48220
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Julian J: Nobody is ever inside? Is this place open?
Sarah Hunter: Kinda floored by the rude and obnoxious behavior these government employees find acceptable. Went in today for the first time in over 10 years and I can’t believe it’s actually worse than it was back then. I was actually yelled at for inquiring about my package. Usually I’ll use the hazel park location because the experience is much more pleasant but unfortunately I had a package being held in Ferndale and didn’t have a choice in the matter.
Kelly: ALWAYS TAKING A LUNCH BREAK...!!??SERIOUSLY..!!???WTH..!!??🤣These people think that this is their own personally owned business not an actual GOVERNMENT OFFICE for the PUBLIC...!!VERY INAPPROPRIATEATTITUDE FOR A GOVERNMENT RUN OFFICE FOR THE PUBLIC....
Sarah Sprague: If I could give this zero stars I would. The woman working today is so unbelievably rude and bad at her job it’s probably the worst customer service experience I’ve ever had. She literally “shoo’d” me away from the window and then disappeared into the back for about 10 minutes while the line piled up out the door.
Matt Dathew: It is not a functional branch & should be closed, the ones saying that they make their own hours are saying the truth. Twice in the last few months I went there during office hours and they were not there, there were also other people in cars waiting & going away. At one time the middle aged lady had come back one hour into office hours & we had been waiting for her & she was seeing us, instead she just stopped at the back & got into her car & left telling customers that we have to make 30 minutes more, ridiculous!
Alex Kish: Never been able to drop anything off because it’s always closed early or get super unfriendly service from the clerks.
Joshua Davis: Didn't listen to my mail hold request 🤬. Came home early with all my mail stacked up.
Robert P: Place is run down garbage and understaffed. Drive to a different post office from here and you’ll save time.
John Brown: They are rude. I will be changing my p.o.box asap. Everything they say about these people is true.
Nikki Martus: Don’t go here between 11am - 11:45amThey are out for lunch.I’m waiting in the lobby and there’s a sign posted up that says “apologizes, temporarily closed for lunch.I waited so long that my meter ran out and got a parking ticket. Great day to be in Ferndale!
Breanna Bennett: I'm leaving a 5 star because every staff member that works here treats me with a huge amount of respect and always helps me with promptness and a smile.
Prerna Lal, Esq.: This place is closed for many more hours than they say 😂
Maria Rodriguez: Staff makes their own hours. Have shown up during business hours with doors locked. Was denied service 20 mins before close. Not asking for much 😅
Jessica Jones: I wonder if everyone having issues is from the same young girl. She spouts out the "nothing liquid, parrishable..." Info 90 to nothing so she knows her job yet I had a package delivered BACK to my location!!! The to address was in Texas and the from address was the city right next to the Ferndale PO so idk how she managed to send my package to the city nearby vs a Texas city. This location has one good worker, the older lady with glasses. Do NOT let the younger lady help you if you want your packages sent to the correct address!
Royal4775 LOVE: Excellent service and courteous staff! Very clean and organized. I’ve been here several times before and the wait time is not bad at all. Due to government guidelines no one can take photos of inside any USPS!
Westport Property Mgmt: I do a small amount of regular business at the post office. everytime I Try to use the ferndale location (is close to home) I'm reminded why I drive across town to the Royal oak branch. consistently have to ask for supplies because the floor is empty and I have honestly consistently been treated to the some of the meanest and rudest behavior I've seen a people display in public let alone a customer based job. also had to move my PO Box because they rented it out to multiple people and refused to fix it.
Charlie Larson: The employee who helped me today really cared and it was much appreciated! They really went the extra mile.
Spencer Field: 35 minute wait with one clerk.
Scott Neal: No notary at this office. They also don’t collect the mail in their drop boxes at the specified times.
Mary Gajdos: On August 25, 2021 (TWO MONTHS AGO) I mailed a birthday card from a Henderson, Nevada Post Office to someone in Ferndale, Michigan and it still HAS NOT BEEN RECEIVED as of October 25, 2021. Do you have a valid reason for this? Does Big Lou know where it is? It’s bad enough the card was not delivered but the gift inside also was NOT received. Thanks for nothing! PATHETIC!!! Twelve miles from Detroit????? 🤔
Thomas Dorsey: The postal system is getting worse. I went to the branch and found they closed for lunch and nothing posted to indicate when the employees would return to start serving customers again. Absolutely stupid. Will not go there again.
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6. United States Postal Service - Grosse Pointe Farms
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· 65 reviews
18640 Mack Ave, Grosse Pointe Farms, MI 48236
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Keda Washington: Terrible
Victory Bry: Manager there was rude and thinks it's okay for workers to have a schedule conversation while not acknowledging customers who enter the building
Barbara Hedgepeth (B. Angela Redd): I always have a great experience at this post office. Including when visiting inside. Friendly staff and they very helpful and patient with me in dealing with my PO BOX!
Tim Berkesch: This is the PO with the friendiest clerks!
Matthew Sherrod: Around 12:10pn I went into the postal office because I sent and express package a few days prior that did not arrive on time and I could not find the receipt. When I went in and asked for help the clerk was very rude. She was short Caucasian with glasses. She said she could not help me and to come back on Tuesday I said but you guys don't close until 1pm she was very rude and nasty and went on to say how she was tired and she's been at work since 4am and she already closed her draw and she's going home... If you don't like your job find another and if you don't have good customer service skills for your customers find another job. I will not be visiting this location anymore. Even her coworker asked her to look it up and she said she's not doing anything she's done for today. Smh do better USPS
Mike Vee: This is the best local local office around here. Friendly and respectful employees. The wait is what it is.
Sarah G: Says it’s open but it’s closed.
Christian Kroeyr: Good service but understaffed and wait time to see a postal service worker can be awhile.
Mike Sossi: Not to bad of a wait .
Timothy Mintline: This poor post office is clearly understaffed. They usually only have one person working the counter, and they seem completely overwhelmed. But I'll tell you this, EVERY person I've dealt with there is kind, informative, helpful, caring, and worth twice what they are paid. I don't mind waiting in line when your employees are great.
Kalei Parker: This has been long over due but my experience in this store was amazing. Katie helped me with everything and made everything very easy on a stressful and just honestly made my day. I can’t help but thank and hope and wish the best for her. SHE DESERVES A RAISE!!!!
Gemma Morales: I sent a package from Florida Priority Express to Grosse Pointe. The package arrived to the Grosse Pointe post office on schedule. The postal service employee went to the house to deliver the package but declared that it was undeliverable! The recipient saw the mail truck in his drive way but then saw it driven away. There was no reason for the package not to be delivered. This was on a Saturday. The recipient went to pick up the package on Monday because it was very important (thus the reason to pay priority express 1-Day). No reason was given for the undeliverable declaration and no timeline of when it would have been delivered.
kevbrown313: Cool place
Mark Anthony: Always slow, never more than one person working the front counter even when there is 20 customers that need help. Horrible service.
Patricia Rice: I order a book of stamps and I don't get me wrong I know I waited too long but I'm disabled so with me being a regular customer when I do go that's the only post office I go to so I went to the checkout and I asked the representative I left my book of stamps post stamps on November 1st I know right I waited too long to go see if they still had my book of stamps I have my receipt and I showed them to him and they did not give me my book of stamps back so it's up in the air if I will go there again I have another post office that's pretty nice and I probably will start going there just because you know you have a lost and found and when a customer buy a book a post stamps they expect to get what they buy especially when you have your receipt the receipt is the most important thing on earth when you buying things or want to return things or just like me I love my book of stamps right at the checkout where the representative have to call next and for sure with us being head-to-head counter to counter I'm for sure that she seen that I left my book of stamps and she did not replace it back into lost and found or person forgot they book a stamps and they may come back and get them that's the way I felt about that I know maybe I waited too long
Tee. T Rozell: Great place. Employees are great and helpful.
K.A Russo: Faster than most offices.
Super Marrio: Nice employees fast customer service
Allie: I’ve been in line to drop off an already labeled package for 30 minutes. Why is there always only one person working at this office? It’s a Saturday! There’s 10 people in line! Do better.
1highsheep: A waste of time and rude takes 30 minutes to buy a stamp there's only ever one person at the counter
cake mason: Desk counter workers not wearing masks.......
7. United States Postal Service - Hazel Park
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· 60 reviews
23200 John R Rd, Hazel Park, MI 48030
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Kathleen Annel Cooper: Took my passport here and I can say this is probably one of the best USPS experience I've ever had. Jade is very professional, knowledgeable and efficient. The whole process from taking my documents, taking photo and processing was all under 15minutes and the entire time it was pleasant. It was the first time that I feel I wasn't inconveniencing staff. I'll take my USPS shipments here moving forward.
M L: Post office driver at this location nearly hit my car in the parking lot. Terrible driver.
Happy Family: very nice employee
Barry Allen: I get my mail from this place and often times I sent packages. Best customer service experience in federal government.
Caryn Gilliland: Hazel Park PO is great, especially my post man, Andrew! Really goes the extra mile!
Angel Anderson: They steal phones
Emily Obert: This post office is very reliable and has good customer service
Joe Z: Employees are hard workers!!
Gea Simpson: They have a parking lot, and are usually not busy all the time
Michael Pyciak: Good customer service the line moves right along
Tim Patru: Nonexistent customer serviceI came to this location to mail an envelope and had a couple of older stamps I wanted to use. Waited 15 minutes in line, and when my turn came, I was ready to pay the remaining amount in postage and asked the clerk if she had some glue or tape to help affix my stamps to the envelope, since the adhesive was old. She ignored my question and kept repeating "just put them on!" essentially told me to leave and said to come back when I have the stamps on the envelope.Lesson learned; don't waste your time at this location, stay at home and use USPS online.
Dani Weaver: 9/11/20...just came from here this morning. Walked in with a gentleman waiting (so I was 2nd). He rang the bell again that states only need ring one time. But I can barely hear the bell standing behind him! Let alone over the laughter and talking in back. A couple more people came in. Still no one. So the guy rang it several times but the bell is probably muffled by the taped sign on it. FINALLY someone walked by, her mask under her chin as she serviced people. Not very friendly (what happen to hearing all that laughter earlier?). The worker rang another bell eventually for more help. She wasn't wearing a mask at all. I don't mind stopping at this one for convenience but service lacked today.
Sheaza Ahmed: They won't help you out. Pathetic customer service.. Go to the USPS on mound road instead.
Marcus Dwight: PLEASE defund these people. They are just getting worse and worse !!! 😥
Blake Nivelt: I would strongly advise avoiding USPS. This location is Extraordinarily pathetic. My packages manage to get from California to Michigan in 2 days consistently, then sit for up to a week in Hazel Park. USPS is a terribly inefficient federal system that can’t even track a package let alone meet a delivery date. About 2/3rds of my packages are lost at some point and I have to launch investigations with often no results. Pretty pathetic that UPS, not to be confused with USPS, can accurately track all my packages and meet there expected delivery times but a federally back system cannot. I only wish I had the time and resources to get back all the money that the USPS have cost me. USPS is a joke.
maria salwin: I want to thank those two ladies that are working every Saturday. I brought them some time Hortons donuts to thank them but they deserve a huge raise. They have smiles and Patience.
ak: This was one of the best post office experiences I've ever had. I was helped by Jade, who was patient, professional, friendly and very funny. This is the first time I didn't feel like i was inconveniencing someone at the post office. I was in and out fairly quickly and it was a very easy process with her help. Pleasantly surprised and looking forward to mailing my other shipments here.
Zed: Friendly! Nice post office
Leo DeBardeleben: I came to this post office because the one in my Detroit neighborhood was closed but this was the nicest Post Office experience that I’ve had in a while. No bad attitudes, no lines and it’s a week and a half before Christmas!
connor is me: packing isn’t here. it said it was delivered here. I HATE THIS PLACE
K Mc: Watched today's substitute mail lady walk up to my porch with an armful of packages and threw them on the porch. HP post office followed up immediately.
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8. United States Postal Service - Highland Park
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· 44 reviews
13215 Woodward Ave, Highland Park, MI 48203
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9. US Post Office - Dearborn
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· 26 reviews
7000 Greenfield Rd, Dearborn, MI 48126
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10. United States Postal Service - Shelby Charter Township
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· 196 reviews
7755 22 Mile Rd, Shelby Twp, MI 48317
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11. United States Postal Service - Detroit
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· 230 reviews
1401 W Fort St Rm 1006, Detroit, MI 48233
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12. The UPS Store - Warren
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· 62 reviews
4005 E Eleven Mile Rd, Warren, MI 48092, United States
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