Best Aged Care Ann Arbor Near Me

Nicole Drake: Flexible and supportive creating a very nice relief valve in absorbing the every day challenges due to life, health, and wealth changes. It’s not easy being the single mom and distorting my responsibilities everyday without a break let alone personal growth. Thank you for being there when others can’t!.

Avital Keeley: Senior Helpers is absolutely amazing. They are always quick to answer any questions, concerns, or inquiries. Over my first two months working here, I’ve fallen in love with everyone I’ve met and everything they do; they truly put the client first like no other company I know. They work tirelessly to provide quality care to everyone who needs it, and they also make sure their employees are treated like stars. I would recommend to anyone looking for services or any caretaker looking for work. I love my Senior Helpers staff!

Francesco Forte: Fantastic Service!As a first-time client for this type of assistance, I have been a tough customer with changes of schedule and number shifts for my elderly Mom.Sheila, Autumn, Annette, and all of the wonderful ladies with the big hearts and patience of Biblical Job who take care of Mom in her home have been tremendous.Highly-Recommend!

Carol Kamm: Sheila, Faye and the Sr. Helpers team have been just fabulous! We couldn't have arranged the right care combination to let Mom stay at home without them.

Curtis Hoff: Why one star - because that is the lowest allowed. My mother was at Glacier Hills since 2010 but we recently moved her. It used to be a pretty good place but Trinity has ruined it. The focus now is on reducing services, "fleecing the flock" by adding new fees/rules/conditions on everything and maximizing profit. Even getting simple maintenance is basically impossible anymore. Additionally, earlier this year my mother was at the Care and Rehabilitation Center after a hospital stay and we had to remove her and instead pay for an home aid since the care was nonexistent. Unfortunately, Glacier Hills is not what is used to be and I strongly suggest anyone look elsewhere.

Judith Garry: Have you met my friend, Dave? He is part of the Glacier Hills Transportation Team! He is the driver usually assigned to me. Dave is always on time, organized and pleasant. When I hear a knock on my door early on the assigned morning, I know it is my driver Dave. He will help me remember all my paperwork and purse and keys. If my lunch is not ready we leave without, as we must be on time. He also advises me on the temperature outside so I am dressed properly. I think Dave has a map of the U of M buildings memorized in his head. He stays with me until the clinic calls my name to make sure everything is okay. My procedure is six hours so Dave will go about his day until I call to say I am finished. He thin arranges what he is doing to come pick me up and get me back to Glacier Hills as fast as he can. "I really appreciate the Transportation Service and all the drivers provided by Glacier Hills. It is such a great service!

Nera Akiva: They killed my great grandpa and didn’t give the proper pills to my moms friend.

Donald Postema: I attended another unique event at Glacier Hills: an elegant wine tasting seminar with our resident wine expert Dr. Jerry Rosenberg (his wife Corliss did the pouring). (In 2007, Dr. Rosenberg was inducted into the Confrérie des Chevaliers du Tastevin [Brotherhood of the Knights of Tastevin] at the Clos de Vougeot in Burgundy, France, based on his years as a wine taster.) He gave us insight into where and how Burgundy and Bordeaux vineyards are grown. He taught us to see, swirl [to release the aroma], smell [to enjoy the bouquet], sip and savor the taste of the wine and delight in the finish. I will enjoy my next bottle of wine a lot more.

gage speer: Great place for your loved one. Enjoyed a walk through the beautiful grounds during a visit. Highly recommend.

Meg Worcester: Moving to Glacier Hills was the best move I ever made! Instead of “downsizing” from a large house, where I had a B&B, to a small apartment, I actually moved to a mansion, where my freshly-renovated living quarters give me all the space I need ~ spacious living room, bedroom, and lovely bathroom, and a kitchen with beautiful appliances and lots of counter space. The location is very convenient and I overlook a dining (and sometimes entertainment) patio, with lots of flowers. I love seeing the daycare center on the other side of a “park.”I’ve now lived at Glacier for 3½ years but it seems like about 18 months! I love that I have more friends now than I ever had at different times of my life, with a different dinner party every evening, if I choose. If I want peace and quiet, there’s lots of that, too!But, most of all, I love the feeling of safety and of being provided and cared for. The staff are incredibly helpful. Our Meadows “house mother” (!), Gloria, is always there for us, whenever we have any questions or needs. There are more examples of staff assistance than I could possibly say here, but, for example, I had a scam call this last week, and when I couldn’t understand the caller, I quickly went to Gayle’s office for help. In short order, she figured out the problem, told the caller in no uncertain terms to “take a hike,” and that was the end of that! In thanking her, I said, “I’ll bet that wasn’t on your job description!” Her immediate reply was, “It is now!!”Another time, I was having trouble getting on a committee Zoom call, and within a minute, there was a knock on my door and John was here to help!I’m reminded of what it’s like to move into a new house, and once I’m settled, I suddenly discover all the perks that I had no idea were included. That’s what it’s like here! All the staff are friendly and competent, and go out of their way to fulfill any wish. The dining staff is amazingly attentive; I can’t list the many key players for fear of leaving someone out. Their adaptability during the COVID crisis was fantastic and was so very appreciated by everyone!The monthly calendar that Priscilla puts together is full to the brim with an incredible variety of top-notch entertainment and educational programs ~ everything from concerts (ragtime band, University string quartets, social-hour background performers, I couldn’t possibly list them all) to antique car shows, safety classes (in many areas), trips to the Holland Tulip Festival, Museum of Natural History, Stratford Festival, Dexter Cider Mill, etc., etc.I love that so many amenities are provided on campus, we never have to leave if we don’t care to ~ everything from a library, cross-campus art displays, hair salon, accounting office (cashing checks, postage accessibility), grocery delivery.At the top, of course, is Nancy Peel, our wonderful Manager ~ who truly listens (and writes in her notebook, AND, most importantly, follows up (!)) on every suggestion and concern that we residents can come up with. She’s really approachable and wants us to be happy!Clearly, I could go on all day; but suffice it to say, I couldn’t imagine a better place to live and, personally, wouldn’t live anywhere else!

Diana Rigan: I recently had a family member stay here in the short term care facility. All of the staff was very friendly and helpful. The business office was great at answering any questions we had. The food was also exceptional and there were many options to choose from.

Herb Fritz: Great place for your family😊

Jennifer Glover: Glacier Hills is by far the best facility around! The facility is clean and nice to look at. The staff are all very friendly and helpful! Mom says, "I put on my call light to use the restroom and 4 people showed up to help me." The food looks very appetizing and pleasant to look at. Mom says the food is very very good! Her room was neat and in order and everything Mom needed was in reach. Mom has been kept neat and clean and free from odor. The therapy department has been awesome with mom's recovery! I seriously have no complaints. The only thing I would change is that we, the family be called and included in her care more. This place has been so amazing for Mom that she wants to live there! I think that pretty much speaks for itself. Thank you to the entire Glacier Hills Staff, from the ladies that greet us at the front desk, to the nurses and care staff, to the therapy department and the staff in the kitchen and everyone else in between. God Bless You All!The Glover Family,Maxine, Jeff and Jennifer Glover

Michelle Miller: Truly a fantastic team in rehab from nursing, to social work and therapy. Wonderful supportive staff!

Troy Spurlock: This place is amazing. If you are looking for a caring living environment, look no further. Glacier Hill will provide all the care and safety you need. They have amazing staff that's very hospitable, and friendly.

Harris McClamroch: An excellent place to live in a caring, independent living retirement community. So thankful for the support that Glacier Hills provided to help residents through the pandemic.

Saverio Diponio: Had a wonderful time visiting this community!I can see why my friends are so happy living here. This is exactly the type of lifestyle I want for myself in the near future

Jacqueline Lunsford: Great place to live! There are so many exciting things going on right now at this Life Plan Community! You have to check it out

Nathan Gardner: There's nowhere in the area that's better than Glacier Hills! Glacier has been around a long time and there's a reason for that! It's got a number of great amenities and activities for residents, plus there's so many options for people looking to live here.

N G: Glacier Hills has very warm and friendly staff, and there's new renovations underway that are going to look even more amazing than it already does! Go Glacier!

Gabrielle Gibbs: DO NOT WORK HERE!! I thought I would like working at glacier hills but only a couple weeks of employment I saw how unprofessional & unorganized this place is, Someone stole my purse out of the supervisors office!!! & I talked to hr and so many others about it trying to get my purse back and nobody would help me or cared, they acted as if it was no big deal like I had no right to be upset or want my stuff back! I also got to see how they don’t care about the residents I’ve seen so many residents walk around yelling for someone to help them & no staff around to help them. I am very disappointed I worked here my experience was terrible and they should have trustworthy people working at this place being that they care for the elderly!!!

km h: PT and OT are great, food is ok, but nursing is extremely short-staffed which meant I spent 8 hours a day with my mom making sure she got the care she needed. But even 8 hours a day wasn't enough, and I hate to imagine what things were like during covid when no visitors were allowed into the rehab area. While Mom was there, it was me who suspected she might have a blood clot in her leg (she did), it was me who found her laying on the floor with her call light on and no nursing staff in sight, and it was me who ran frantically thru the halls looking for help when she'd been left on the toilet for 45 minutes with no way to get off. I came to know the nursing staff well in the weeks Mom was at G Hills, and the fact is most of them are doing the best job that they can. But they are so very very short-staffed that sometimes they barely have time to glance in a room to make sure no one is lying on the floor and then dash off to the next room. I don't understand how this facility can treat its nursing staff, and thus their patients, so poorly. I marvel that any of the nurses or aides can tolerate these working conditions.

Julie Crawforth: Back in 2015 my mom was in Glacier Hills recovering from back surgery. The experience at Glacier Hills was high end care phenomenal now fast forward to July 2021 my mom was admitted again full knee replacement and I was shocked at how much this place had changed. The care wasn't anything to compare from our last stay. My mom requested a bath and was told she needed to request that from the morning crew and when mom told them they were busy the girl replied and you don't think I am busy and of course it took 2 more days for mom to get a bath. She also had a bandage on that the surgeon marked in bold black magic markers to remove on a certain day 4 days later they still had not removed the bandages to look at the wound. They removed it when she was in a wheelchair being taken to an appointment with the surgeon. We told the surgeon they never took off the bandages. I will never again have my mother admitted here and I feel sorry for those who are there.

M Mammouk: I wish I could give them negative stars.If you love your family members, don’t send them here.My mom was sent to this place for rehabilitation after she fell and sustained a back fracture.In the rehabilitation center the following day, she started developing abdominal pain and distension and they ignored her. When she couldn’t take it anymore, she called and asked me to contact the rehab center. I called and spoke with 3 different people begging them to examine her and order an X-ray because I am a physician and was worried about bowel obstruction.The nurse I spoke with told me the doctor had already seen her that day. I explained she did not have these symptoms when the doctor was there and she needed to be examined again.Later that evening, I called back and the nurse told me the doctor had ordered the X-ray she needed. I felt better and called the next day to see what the results were. It turns out the X-ray was done 18 hours later although it should have been ordered STAT because bowel obstruction is an emergency. My mother suffered all night because of pain and lack of sleep and no provider went to see her even after being told she might have a bowel obstruction.The radiologist called them about an hour later to let them know she did, in fact, have an obstruction. When I called to find out if they were sending her to the ER or directly admitting her, I was floored when the nurse told me they were planning on treating her in the rehab center.I said, “Absolutely not,” and insisted to speak with the doctor. They put me on the phone with the nurse practitioner who told me they planned to give her IV fluids, put her on a clear liquid diet and repeat the study. She said she had discussed the plan with the doctor and was comfortable with it. I argued with her that this is unacceptable and not standard of care and insisted they send her to the hospital. She finally said, “Okay,” if I insisted, which I did.FYI, under no circumstances should bowel obstruction EVER be managed outside of a hospital because patients need a CT scan to rule out perforation and make sure there is no dead bowel. They also need to be seen by the surgeons and gastroenterologists.In the ER, they found a partial bowel obstruction with diverticulitis, perforation and microabscesses. If someone had gone to see my mom when she first developed her symptoms or at least ordered the study STAT, I believe she would not have developed diverticulitis and perforation.Had I not asked for the X-ray and insisted they send her to the hospital, she very likely would have died from sepsis. Can you believe they were even resistant to ordering an X-ray?Do not do not do not do not do not send your family here. I can’t emphasize it enough. In my mother’s case, their staff demonstrated gross negligence and incompetence.

luquita taylor: It's so. Lovely and nice here. And a lot of things to do to keep The beautiful & Handsome senior citizen comfortable and moving around. And the the housekeeping is very clean they do a good job

Ken Chadwick: Very, very friendly family oriented staff!! My dad absolutely loves living there and I'm always impressed when I visit him!! Thanks!!

Kathrynn Renee: Wish i could give 0 stars.Honestly, this facility isn’t even worth experience. Workers come in for their shifts up to 30 minutes late and face no repercussions. Morning staff is very snobby and clique-ish. Management in nursing office is very rude to staff. Shift leads are also prone to playing favorites. Don’t waste your time with this company

Laura Hirshbein: This is a real community and they take excellent and personal care of the residents.

Seth Warschausky: The staff are very attentive and compassionate. My mother feels very safe and well-cared for. The facilities aren't fancy but compassionate care wins out over glitter. They have done an incredible job of keeping the residents and staff safe through the pandemic. Now everyone is vaccinated!

Annie O’Connor Warner: The staff at Hillside has been wonderful in making a home that mom could relax and enjoy. The services provided have been consistent, professional, knowledgeable, skilled, and generous.The team has helped our family manage mom’s living situation with gentle guidance and care. She has been happy there. We are so glad we chose Hillside Terrace.

Jeannie Gill: Hillside Terrace is by far the best independent living, assisted living, and memory care in all of Washtenaw County. The staff is kind, building is spotless, and the leadership gets it. If you have not taken the time to research, visit, and talk with their team if your loved one is in need of a care, you are missing out. Highly recommend.

Donald Frayer: My husband and I have been residents of Hillside Terrace since early July. Unfortunately we haven't been able to enjoy the amenities of our new home because of the Covid Virus. We have been made very welcome even with these limitations. I want to say from my observation if you are concerned entering an assisted living place fear not. We have experienced warm welcoming for ourselves but another new resident who was anxious. She was treated so special that she has felt the love and caring of her new family. So thankful our son found this facility for our assisted living needs. Ruth Frayer

justin Evans: This place is not a good place to work or for your family to come and live. they can never keep a steadyEmployee and when they do they leave because of bad Upper management or they fire them for no reason. The only reason why they have good ratings is because of the stuff Commenting on this and giving good ratings I highly do not recommend working here or bringing in your loved one. The staff here are lazy and don’t change or take care of residence One of the nurses a year ago was hired with a felony. They have a very bad Pest problem as well it has been reported many of times but never handled If it was up to me this place should be shut down.

Beth Chen: My mom had a lot of changing needs over the time that she lived at Hillside Terrace and I am confident no other residence would have handled them as flexibly and gracefully as the family and staff of Hillside. I am forever grateful to them for their caring, warmth and dedication.

Jillian Faerber: Hillside Terrace is super unique in the sense that it is family owned which in turn makes you feel like you are a part of their family! My grandma fit right in and LOVES all the outings and activities! She wouldn’t have as much socialization if at home and has made some great friends!

Jessica Slocum: The staff at this facility are caring, dedicated and so much fun! Hillside Terrace is family owned and the staff are committed to ensuring that their residents have quality care, in a fun and friendly environment. Definitely a place I would recommend to my loved ones!

Sandy Kunkle: I chose Hillside Terrace because of the staff and they have exceeded my expectations. My husband has been surrounded by caring people.

Kathryn Nabozny: If you want your loved ones treated like they're at home, with love and care, this is the place for them !!! Hillside truly cares about their wellbeing. Family owned and everyone there is considered family!❤

Tim Welbaum: In this world of cutthroat competition, it is essential to do your homework before making a decision on the company you’re about to choose to work for or to enlist services from. In my experience, that research must start with who owns and operates the company, and knowing what kind of person or family they are.Character, selfless service, integrity, commitment, love, compassion, dedication and empathy are all words I utilize to describe the Litz family that operates Hillside Terrace Senior Living. Their passion and perseverance to deliver the best to their residents and staff is beyond reproach, with love and care clearly at the center of all their decisions.In addition to operating Ann Arbor and Plymouth’s premiere Senior Living Communities, this family is dedicated to bettering the world for all of us, by spearheading the fight to End Alzheimer’s disease. I’ve seen first hand the power of their commitment and energy as it inspired others to give back to their communities. They volunteer, they donate to many charitable causes, and Nanya even chairs the Board for the Alzheimer’s Association’s Michigan Great Lakes Chapter.To me, the true test of character is how a family raises their children and the outcome that produces. This family is spot on. Since meeting them a few years ago through a nonprofit we mutually support, they’ve quickly earned my respect for the big hearts they wear out in the open, and for the values they’ve instilled into their offspring. It speaks volumes of them (Nanya and Vic) to see their son Trey follow in their shoes, also dedicating his life to serving our senior community. This is a difficult industry, full of pain, emotion, unfair diseases, long hours and heartache. For any of them, let alone all of them to elect to dedicate themselves to this lifestyle shows exactly what kind of people you’re getting when choosing Hillside Terrace Senior Living for yourself or loved one. Their recipe for success is in treating everyone like they’re family, which is exactly what you get from them, whether resident, staff, friend or colleague - You’ll be Family Before You Know It!!!

Courtney Denslow: Hillside Terrace is a clean, friendly, and family owned senior living center. I sincerely can't thank them enough for all of the guidance and support they have given me throughout the years. If you're looking for a facility that will treat your family like their own, this is the place for you. I love the environment they create for their residents. 10/10 recommend.

Jamie King: I love visiting Hillside! Every time I am there, everyone is so friendly and warm. They really do treat you just like their family! I recommend this place 100%!

Jesse Fugate: I have worked in assisted living settings for over 10 years. Hillside Terrace has made me feel like a family from the moment I walked through the doors. The management, staff and residents are spectacular and exceeds all expectations for an ideal community. I can honestly say I love my job and all the friendly faces I see daily

Inder Thawani: I have been affiliated with this amazing Assisted living since last 20 years , I would highly recommend as not only they treat residents/seniors very well like their family but to my amazement their staff is treated like a family as well. I know owner.'s whole family are dedicated to the cause and work there 24/7

Amanda Harvey: All of the management has been working here for 10+ years which is just amazing. The resident care aides are hardworking and very compassionate. The Nurse's are competent and professional. The food is great and the dietary aides are warm and inviting. The resident's are delightful and very involved with activites and fun outings. Overall, it's a great place to live and to work! 😊