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Automobile storage facility
1. Luxury Auto Vault - Lyon Township
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· 8 reviews
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Benjamin Mitchell: I stored my 1974 Porsche 914 here over the winter. The staff was super friendly and garage was great, climate controlled and very clean. I felt very safe keeping my car here over the winter. The 914 started right up after sitting for 3 months! Would highly recommend storing your car here.
Eddie Stephens: They have the best customer service.
Andrew Gilgallon: I picked up the car exactly as I left it. The place is clean and secure. Professional friendly staff. Prompt communications.
Chris Lavery: Awesome attention to detail and customer service
Liz Marsh: We don't have room at home to store our Porsche Carrera and Luxury Auto Vault is the perfect solution. Staff are helpful & responsive. Facility is secure and good location. We would recommend it to anyone looking to store high end autos!
Nancy: Just picked up our RV for the season! We stored it at Luxury Auto Vault for 6 months. LAV is a wonderful place...clean, organized, and a great staff who were very helpful to us (especially as new RV owners!) If you have a special car or other vehicle that needs spacious, safe storage, I highly recommend LAV.
Bradley Deland: Great place to store my motorcycle for the winter.
Michael Tung: A professional top notch operation. I only had my car there a short time but will not hesitate to use them again for cars in the future. The owners of LAV take security and cleanliness very seriously. Just like the owners of the cars.
Margo Heaslip: Everyone is so nice and professional, and took really good care of me and my vehicle. The facilities are definitely top notch!
Jill Monroe: I feel safe having my special car stored at this place. Reasonable rates, safe and secure.
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Self-storage facility
2. Public Storage - Ann Arbor
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· 193 reviews
2500 S Industrial Hwy, Ann Arbor, MI 48104
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Randy Moore: Karen was great! She showed me the unit, entered my info and I was out in 20 minutes. She also helped me to qualify for discounts.
Collin Costello: My wife and I recently moved to Ann Arbor in the midst of the recent ice-storm and power-outages, and Karen and Charlie were fantastic! They were both extremely helpful and accommodating, and went above and beyond to coordinate access to our rented unit before our movers arrived. Thanks again!
Samantha Quinn: Tom and Charlie were extremely helpful in providing assistance in locating the best space for our needs as well as allowed for us to have our moving pod delivered and sit for a day while we unloaded it. Every interaction is pleasant.
Ducklyn Stark: Miku is such a friendly person. I'm sad to hear that Katy left the company, but Miku rocks it. Even with staffing issues, and habing a difficult time having someone here, it's nice to know other people care and give it their all
Maxine Mercier: Never had issues here and people were friendly.
Stefanos Frilingos: Teresa and Kaycie were very kind and helpful. We arrived just before closing time but were welcomed and provided great assistance with care to help us find the storage unit we needed.
George Dedes: Teresa and Kaycie were very professional and polite even though we entered 2 minutes before the facility was closing
Chase Miller: Teresa and Kaycie were excellent, came in close to closing and still got friendly service
Lovey Jones: Client have a good experience here but Kasey is the only reason I stayed.shes awesome
Nick Johnson: Very professional service from Kaycie and Teresa throughout the process of renting here
BeautyByAli: Teresa and Kaycie were amazing!
Gabe Rascol: Teresa was wonderful!! Explained everything in detail and made sure we were happy with our new unit before we signed anything. By far best Experience we’ve had at a public storage.
Abrahim Alrawashdeh: They have the best service you could ever ask for we been renting me and my family everytime we need one since 2013 and we’ve never had a problem they are so nice easy and it’s the best thank you so much
Mohammad Alrawashdeh: Good customer service and so friendly.
Jason Jones: The staff is great. Easy access, clean, safe and in a great spot.
Alexander Thuro: Did not honor my reservation
Jeff Nugent: A bit pricey. Clean easy access.
Dante Gray: Been getting the run around with refund request. Said they couldn't return it to the card I used, and it'd have to be mailed from the corporate offices and it'd take a couple weeks. Followed up two weeks later and they said, because it was coming from "corporate" it would take a little longer. Followed up two additional weeks later, and without even checking the account, Kailey said, "it was put back on the card". I informed her of the past reponses, and she says, "well it can take two weeks". I informed her it had been a month, and she said, "it was credited today". I asked if that meant the check was just mailed today, and she said, "I didn't say the check was cut, I said it was credited. It can take another month to receive". For a non-working college student, 2 months seems like an eternity to get a refund and the flippant responses from Kailey are what's going to make me discourage any University of Michigan students needing storage services from choosing this establishment for their business.
Lindsey Messing: This morning I visited the Public Storage facility in Ann Arbor on Industrial Drive and was greeted and helped by Brandii. I wasn't sure what I needed and she showed me a space that could possibly fit my needs and also suggested a number of other options. I left with all the information I needed to make an informed decision. It was such a positive experience to be guided by a friendly and competent agent!
COE CTC Clinic: Kailey was absolutely great!!!
Alex Hammerslough: Jada was very helpful!
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Self-storage facility
3. CubeSmart Self Storage - Ann Arbor
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· 125 reviews
2333 S State St, Ann Arbor, MI 48104
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Fitore: Greta service! The place is clean and organized.The office smelled great and well organized!Thanks Tiffany !
Maria Maria: Only had my stuff here for a month and my sofa, armchair and a box of clothes were ruined by ceiling leaks. Luckily I bought insurance on the unit so I got some of the value back. The store manager assured me that I wouldn’t be receiving any of my unit rent back before I even filed my claim. She seemed to be trying to help but said the district manager wasn’t going for it. Several other units had visible water damage and rust on the doors. If you have to use this place, cover your valuables in plastic and get the insurance. I know I won’t be back.
Carl Vitullo: Rent increased twice, from $94 to $138, in under 18 months. Roof leaked with buckets under it for weeks. Keypads break and take weeks to be repaired. Will not use CubeSmart again
Linda Holliday: Location was perfect for storing items for summer for return to school in the all. Easy access .
Jerry Chen: Tiffani / GM does very awesome job!
Sean L: The Tiffanies (both) have been amazing. They were very informative and provided a warm and comforting customer service experience that is very rare today. I would definitely recommend that anyone come here for their storage needs.
Cre8ifsage: Double Tiffany's were awesome ❤️
Dawn Krause: The office staff, the "Tiffany's" were amazing. Helpful, kind, funny.... They made all the difference.
Edward Hyena: I cannot recommend this place. The roof leaks and has leaked since 2020. The corporate management and ownership has been content to throw bandages on the issue instead of fixing it with a new roof. Rather than compensate tenants for the uncertainty of whether they will stay dry, they raised the rent 25%. You can find space cheaper elsewhere and have a solid roof over your space.
Marilena Beuses: made reservation of space on line. Only one month and it was a deal better than expected! They showed up professionally, and cordial. very secured place and clean. great area too! easy access. Jason you re amazing! great customer service
TONYA RIGGS: The customer service exceeded my expectations! Matthew was super helpful from my initial contact to the day I vacated the storage unit. CubeSmart was an awesome experience. No complaints whatsoever!!!
Matthew Butler: Highly recommend. We were stiffed upon arrival in Ann Arbor by U-Haul (do not count on them to have a space available even with a reservation). Joe Owen at Cube Smart stayed late on a Friday evening to get us into a storage unit. He was awesome. Storage area was perfect. Clean and dry and easy to get items into. There is no reason to look anywhere else in the area.
Will N: My fiancé unit got flooded and they didn’t call her to let her know. It was only a fluke that we happened to go by to drop some things off that we found out. Water everywhere! Just some soggy cardboard boxes but the family in the next unit had severe damage to their belongings and the management was not being helpful to them. Just excuses. She was not told that there is a great deal of flooding when it rains when she rented the unit and they were well aware bc the manager told us he wouldn’t have put us in that unit if he knew it was one of the units that took on water. Wow. No thanks.
Josh Williams: Came in recently, and Matt showed me around and took the time to make sure I was taken care of. Very helpful!
Jonathan Trevathan: Not a fan. This facility has changed hands a couple times in the past few years, so I can't put all the blame on the current ownership, but several years ago there was a leak above our unit that ruined many boxes of documents. We cleaned that up, and they assured me they'd fix the leak. Well, last month their roof leaked again, and ruined more boxes of documents. I emailed their support address for help, and didn't get any response. When I was in most recently figuring out how to clean up the mess, the manager of the facility did come over to let me know he'd gotten the email and had forwarded on to regional management, but I haven't heard back from them. I'd advise you to look somewhere else for your storage needs.Update 3/5: Sending a third email to that help address, per your comment below.Update 3/10: Still no response to any of my 3 emails.Update 3/18: Moved out, as they still haven't responded. The on site manager came over to talk to me as we packed up all of our documents that didn't get ruined, and disassembled our now moldy shelves to throw away. He said he'd emailed regional management several times, but wasn't getting a response. He said the company believes the owner should be responsible for things like this, and the owner believes the company should be. I don't understand the setup, but if the buck stops with nobody, my bucks are going somewhere else.
Bert Kisak: Easy access and clean
Daniel Hoffman: it/s clean and good staff.
Natasha Suddhi: Convenient storage location close to Ann Arbor, we appreciated that they were temperature controlled for our belongings. Some of the storage units are a bit further walk than others, but it's easy to pull the back of the truck up to the main lobby area, and then you probably don't need to walk more than 100 feet. The GM, Nichole, was wonderful, very friendly and helpful with all our questions and needs (we had an issue where we needed to re-access the storage unit we vacated, our own fault) even when she was super swamped with customers for school-day move in. Good pricing, highly recommend!
Cole Rechsteiner: Easy setup, good system, clean facilities, friendly people. Carts could be upgraded and wheels fixed, but other than that, great experience.
Andriani Siavelis: Cleanliness, climate control, ease of in and out.
Cinda Hocking: Nicole the manager at the Ann Arbor Cube Smart was extremely helpful, friendly and easy to talk with. The explanations and policies make sense as well.
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Self-storage facility
4. Pirates Cove Self Storage Ann Arbor - Scio Township
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· 39 reviews
8225 Jackson Rd, Ann Arbor, MI 48103
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Kathleen McCarren: Very helpful! Clean, well lit.
Dave Costello: They auctioned off my unit without me ever missing a payment nor informing me. Lawyers got involved. Ridiculous situation. There is nothing worse to a customer of a storage unit. Thieves.
Nick Nuechterlein: Perfect for what we needed. If you need to store 10 giant hydrangeas, this is the place for you!
Chris Davis: We have been using them for our small business for a few years now. The staff is friendly and always helpful. Deb is wonderful and always there when we need help or have questions. I highly recommend Pirates Cove of Ann Arbor.
Grant Boyer: Pirates Cove was an absolutely wonderful company to work with for storing the contents of our home the past few months. The site is secure, clean, and easily accessible, but the best part was the helpful, friendly, and professional staff that helped us with every aspect of the storage. I'd like to give a special acknowledgement for Sue and Theresa, who go above and beyond. If you are looking for storage in the Ann Arbor/Dexter/Chelsea are (big or small), I highly recommend Pirates Cove!
Carolyn Haack: I love this place. In fact, I was sad to leave 🙂 Seriously! The staff are very helpful and friendly. There is always someone on the grounds mowing, sweeping, monitoring... All to say the safety of the area is obvious. The climate controlled units are brand new and the air-conditioning was awesome as we moved boxes in and out. The door to the building has a magnetic system that holds it open which is SO HELPFUL! The place is a bit outside of town but is worth the drive.
Kal Lindstrom: I highly recommend Pirates Cove Self Storage. Thank you Elizabeth for calling me with an opening, and working out all the paper work in a kind and very professional manner. Well lit,very dry and secure is what most of us want and that's what u get at Pirates Cove.
T R: Used a small storage unit here for about 6 months, and everything went beautifully. Staff was pleasant and helpful.
Brandon Williams: This is a great business with very friendly and helpful staff. The facilities were always clean, and it felt more than safe storing my stuff here for a year. The staff are very communicative and personable. Highly recommended, trustful, and professional! Thank you!
Jeff Nugent: Good value. Clean, easy in and out gates. Secure. Nice staff
Brian Schroeder: Excellent facility with friendly and helpful staff.
Asha Jordan: Feels like family great place to store your stuff I'm an artist and its great easy access to my supplies and inventory
Jacqueline Schiller: Very nice people and nice facility
Jake's Curbside Appeal ,LLC: Great place to accommodate any of your storage needs. Very clean, secure and friendly service. Highly recommend!
Diane Rydzewski: We have rented storage units at Pirates Cove twice. Once after we cleared out my Mother-In-Law’s house, and most recently as we were moving out of our home. Both times we have had an excellent experience. The units were always maintained well, the monthly cost was fair and a good value, the office staff helpful and kind, and our belongings were safe. If we ever move again (I hope not-haha) we will use them for sure.
Joe O'Connell: Delightful and helpful staff, clean and secure property, fair pricing. Everything you want, nothing you don’t!
Dylan Bladecki: Super friendly staff and very clean facility! The site is very well maintained and very secure. I would highly recommend Pirates Cove for storage needs.
Rob Oto: Secure from pirates
David Buchel: I didn't lock my unit properly before leaving the property; they contacted me PDQ. Besides every staff member I've met being incredibly friendly, that's THE kind of service I truly appreciate!
Paul Mays: Awesome storage facility
Jason Miller: Very clean facility and the staff is very friendly
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Self-storage facility
5. The Storage Chest - Scio Township
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· 115 reviews
3033 W Liberty St, Ann Arbor, MI 48103
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debbie smith: I highly recommend the Storage Chest! Laurie was wonderful; she went out of her way to be helpful and to make sure we got what we needed. The units were clean, and accessing them was simple.
Steven Spinks: My parents used this storage and so did I. Awesome service. I was known by name and felt like I was a part of a community. Wonderful place I suggest to anyone looking for long term storage or short term moving
Don Carter: Very accommodating and helpfull.
Chris Shore: Great customer service, clean and dry units and would highly recommend.
Richard Mnter: Lori was great. She is friendly and efficient
Britta Berlongieri: Rhonda is such a sweetheart! We had an excellent experience checking into our storage space.
Ali Fleih: Storage Chest at W. Liberty St. is a ripoff. My family won an auction for one of their units, and when we drove over from Ypsilanti to collect my belongings, it was immediately clear that something was wrong. The unit looked totally different from what was advertised in the pictures — high-quality items were removed, and new items not in the photos were now in the unit. There was a small cheap lock on the door instead of the bigger more expensive locks storage companies typically use. Additionally, the manager broke through the small lock with pliers instead of using the red-colored, more powerful lock breaker as seen in original images. The manager told me that someone must have broken into sealed unit without leaving any trace — I find that ludicrous! Save yourself time and money by going somewhere else for your storage needs!
Steve Rosoff: Great service. Well maintained facility.
Aaron Shady: Missed appointment to pay by 1 day and charged 177 for a new month (which I can understand) what I can’t understand is not being able to use the additional month I was charged for and on top of that being charged a 100 dollar cleaning fee for a total of $277!!? UnbelievableLori has been absolutely wonderful and more then easy to work with. I would imagine the majority of positive reviews would be because of her.Rhonda smiled and laughed as she gave me that fee and had great pleasure doing it.. what a nasty employee. Someone like this would easily lose the storage chest a good amount of business.
Shianne Bryant: I dealt with Ronda on my move in day she was super sweet! I called and had to change the time she was more then accommodating! Super nice very positive and polite.
Christopher Lake: Great service and location! Thank you! Definitely recommend!
Thomas Ziesemer: The location is connivance. The office staff, Laurie, is friendly and will help with making a reserved spot. Thank You
Erwin: Super easy set up and there was even a cute and actually well trained Chihuahua
Celina K: Great service, very nice lady at the front desk (Lori) was very helpful. The storage facility is simple to use, clean, secure. No complaints
Jazmyne Dior-Levine: They were amazing , best in my home town , very sweet people .
Timothy Cummings: Best customer service EVER! 5 stars for Lori!
s holford: Great customer service
Olivia C: Great place! Very easy and Lori is great to work with!! Highly recommend
Goddess of All: My experience with The Storage Chest was a great experience. The staff is genuine, friendly, and very helpful. I would highly recommend them to anyone looking for a smooth transition.
Valerie Bennett: Laurie working at the main office is wonderful. If this was a review about her alone it would be 5 stars.Storage unit was fine, entry was always easy and never too crowded, but I was in the unit 6 months and my rate jumped $20. Corporate is constantly sending out communications that don’t make sense for seemingly no reason.
Shannon Harvey: The Storage Chest is a nice storage facility to store your personal things. The units are nice and spacious, and clean and the staff is just great! The manager Lori was always so friendly and eager to help in any way. l would recommend them to anyone!
6. CubeSmart Self Storage - Scio Township
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· 269 reviews
3870 Jackson Rd, Ann Arbor, MI 48103
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Kofi Gyan: The courteousness of the manager who worked with me while renting.
Donald Wesley: The store manager provided excellent customer service.Thank you,Donald Wesley734-996-37-8
Barbara Jones: The manager was very helpful and explained everything well. I’d give 5 stars if the units seemed a little more protected from moisture at the ground but otherwise it’s a very convenient and economical way to store college stuff over the summer.
Beth Duffy: Customer service with Alexis was fun & friendly. She was poised, patient & focused. Thanks Alexis!!!
Ricardo DS: Since CubeSmart took over Simply Self Storage I only had stratospheric price hikes and saw zero facility improvements apart from new painting colors... Customer service is good though but can't do much.CubeSmart is a cash grab business, stay away. My last price increase was 69.73%, a parking space from $76 to $129.... never again!
Jim Klus-salisbury: Joe was very helpful, even as I had to change my product and details several times. Very helpful and the process was so easy.
Laura Perkins: Have used before and have been very satisfied
Mike Szczepanski: Mr. Owen was amazing! He accommodated my need to transfer to a different unit immediately. Very gracious and professional. Thanks!
Michael Szczepanski: Mr. Owen helped me BIG TIME to transfer to a more accessible unit when I asked. Very accommodating! I appreciate the personal attention and pride he takes in his customer service.
Taylor Bryant: Fantastic experience. Very good service.
Staci S Perkins: Joe Owen'S is AMAZING, DEDICATED TO HIS CUSTOMERS!! HE NEEDS A RAISE. HE TOOK XTRA TIME AND CARE TO SUPPORT MY STORAGE NEEDS!! THANKS AGAIN FOR YOUR HELP!! 🤗🤗🤗
Marius Jooste: No fuss, cheaper than the rest
mike cook: The facilities are in good shape now that CubeSmart took over this property.The climate controlled units are what I used. The team at this Ann Arbor, Michigan, property is very polite, friendly and professional. Great team to work with. Pricing is getting too high for me.
Nancy Ketola: Super easy to work with and helpful! Great rates and clean - would highly recommend!
Catalin Stefanescu: The front desk staff were extremely nice and helpful.
Danielle Mattis: Dealing with Joe and Justin was a great experience. They were helpful throughout the entire process.
Angela Steinhubel: The on site manager was nice and helpful. Location is great, and getting in and out is simple but secure. Units are fine, although I wish they were better sealed-- there were a lot of stink bugs in my stuff/the unit (alive and dead). Everything is inside a gate that you need a code access for which is nice, but the gate moves so slow that it's easy for someone to sneak in behind you if they want.
Penny Tam: Staff are friendly and nice.
Ashley-Brooke Sandall: Price gauging company. Raised the rent 3 times in one year.
Arturo Z Dolores: Justin was very helpful & responded quickly. He was very professional too!
Carolyn H: Clean, easy access, friendly and helpful staff.
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Self-storage facility
7. National Storage Centers - Ann Arbor
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· 219 reviews
1645 Plymouth Rd, Ann Arbor, MI 48105
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Anthony Larson: Friendly and knowledgeable staff and great service!
Jinsun Liu: Very nice staff Brian Williams here to help me out for everything. The only pity is that they no longer work together with U-Haul, so I have to go a little further to rent a truck
Clarke T: Brian was super nice and helpful and detailed in his explanations.
Sarah Hewitt: They make every step of renting a unit so easy!! Brian is so helpful and honest about their policies and pricing, which is fair and affordable and no hidden fees. He even did me a solid that helped me save money. The facilities are clean and easy to use. I’ve rented from them two separate times now, and had a great experience both times! Highly recommend!!
Duc Tuan Nguyen: Brian is a great manager. He's helpful and informative. Great storage place. Would recommend.
Li Man Hei: The storage managers, Brian and Rhonda, are so nice in explaining the costs and running through the process of storage rental. Would definitely recommend this place for storage!
Michelle Fontenot: Setting up storage was a breeze. Access was easy and the facilities were very clean. I will definitely use again.
Dillon Agrawal: Very friendly, no troubles reserving and using a unit for the summer between college semesters, climate controlled unit maintained all of my belongings nicely, other accommodations such as tarps and locks were also available on site. Thumbs up!
Tricia Cawhorn: Excellent experience! Brian was super helpful and patient with me when I was signing my lease. Super nice and helpful.
田所和樹: The facilities here are clean and very nice. The staff is very attentive and I am satisfied with the service. I would highly recommend it to everyone.
Timea Gasparne Gor: Brian, the manager was giving all the detailed information that I needed. He sent me everything via email, it was easy to fill and to pay for it. No contact storage was a huge advantage and the location.I always appreciate a polite, friendly manager. Thank you Brian!
MARGARET PERRY: The office staff are so helpful and kind !
차윤정: It was my first experience storing my stuff in the storage, so I was a bit worried about the process. But Brian was so great introducing and showing various units that would fit my stuff. He was very informative and welcoming. I would highly recommend this place! :)
Marla McCormick: Very easy process to reserve online. Friendly staff always answers the phone to help.
Amy Chang: The manager (Brian) is awesome and so nice (and patient!). I have never used a storage service before and was very wary of hidden costs. He outlined everything for me and was very transparent about pricing (very affordable!). When I arrived at the facility, he also showed me to the unit and gave me tips about accessing the facility. I highly recommend Brian and National Storage for all storage needs :)
Lizzy Hurwitz: Very friendly and helpful staff!
Sinclaire Burns: Had a great experience here! Brian was extremely helpful, professional, and great to work with. Would highly recommend renting a storage unit here.
Albert Lin: Very pleasant experience renting from this storage. The manager Brian was very courteous and helpful.
Victoria Reackhof: Super friendly staff, helped me get exactly the kind of unit I needed!
Matthew Culberson: convenient location and affordable. Brian is amazing. very professional, excellent customer service. safe environment. easy access to facilities. low foot traffic.
Kelly Long: Rhonda and Brian are amazing!! They always going above and beyond!! I recommend them to anyone and everyone! Their customer service skills deserve an award!!
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8. Inn Storage - Ann Arbor
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· 24 reviews
1251 Rosewood St, Ann Arbor, MI 48104
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Jack Moeser: i put my stuff in, i came back and it was still there. amazing
Krista Thomson: My son stored his belongings from April thru August. Very kind staff, everything was just as we left it! Easy move in - move out. I recommend and we will use again.
Aoife Duvv: When you walk into the storage space from the garage area you are immediately surrounded by musty air. Take heed of what your nose is telling you and GO ELSEWHERE!~~~~NOTE -I AM ADDING THIS in May 2022 IN RESPONSE to the owner's 6-month late response to my initial posting!Just because I didn't sign my name and you don't recognize my Google Account does NOT mean I was never a customer of yours. So please don't accuse me of lying, on top of everything else.In fact, I paid you a LOT of money for ten years to store my items. Everything I said above is true, including asking at the desk for a monetary adjustment to compensate me for cleaning the things that were ruined (certainly a complaint in my book
Matt Cantillon: Have had a unit here for 4 years. It is a nice well kept facility which charges fair prices. Friendly and helpful staff
Carly Underwood: Really really nice, fair people. Would definitely reccomend!
Nathan Mather: I had a miscommunication with them about the terms of my storage space lease and they ended up being extremely accommodating. That is the benefit of going to a locally owned place like this over a big corporation.
Jake superdude: I have been a customer at Inn Storagr for a couple years. I have had pleasant interactions with the owners and with staff. Paul made sure I had a positive experience throughout.
Gary Johnson: I have been storing my UM tailgate trailer here for 3 year or so. Location is perfect, service is near perfect.
Les Lawrence: I was directed to this facility to recover the last of my brothers estate. The owner Dale was a huge help to me while dealing with a Mich lawyer as I live in Florida. Once I got here the staff was helpful and courteous and the indoor storage was very clean and orderly.
Paul B: Just looking
Samantha Norris: Great deals for students needing somewhere to park during the school year. Not too far out of the way if you only use your car every once in awhile plus it is very accessible from the bus routes. The staff are amazing, incredibly friendly, and super helpful. When I accidentally killed my battery in the middle of the winter they were there to help me jump it and I was on my way within 15 minutes! I highly recommend them.
Jacob Chestnut: One of the more affordable storage places around A2. In door storage at outdoor prices. The place is clean and secure. Access times are a bit limited, but it's a small inconvenience relative to the positives.Easily the best place we looked at.
Marley Watson: Incredibly rude service. They don't care about the customers and don't take time to listen. Do not use.
Colin Gross: If you're storing your stuff in or near Ann Arbor, this is where you want to do it. The staff and owner are nice, and the facility is well maintained.
David Dixon: In terms of prices, i don't know. This was a safe storage as far as I could tell from moving my brother out of Ann Arbor. We couldn't even pull our truck into the garage that the doors open into. It was a small facility and a little bit of a labyrinth once you got inside, but they have a lot of dollys and hand trucks to help you out. You can't pull up more than 2 moving trucks at a time though, so if it is busy season, get there early.
qi gong: Reasonable student rate, lowest I can found locally. I saved boat here in a 1-year rate. The boat got sold before the 1 year period ended and they refunded the money at the 1-year rate, not at a higher one with a short period. The owner is nice and tell you where, what and how to fish in local area. Recommended!
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Self-storage facility
9. Stop 'N Lock Self Storage - Pittsfield Charter Township
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· 50 reviews
3570 E Ellsworth Rd, Ann Arbor, MI 48108
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Ricky Lee: Super nice people, and great prices.Very easy to get a good space storage unit.
Raul Rodriguez: Storage
Michael Patino: Dated non-tempature controlled facility, but decent rates and they don't constantly hike the price like Public Storage does. Friendly staff. Planning on sticking around for the long term.
Sebastian Blaga: Nice storage facility with helpful staff.
Samantha McGeorge: Nise place
William Griffin: New manager. Prices are fair. The doors need a little love as they are increasingly hard to open, but we have had no issues. The units have remained dry and they keep the lots plowed in the winter.
Victoria Cherry: Very convenient and really nice people. I wrote that review 2 years ago and still stand by my view.
Dylan Couch: Awesome self storage! Very easy passworded gate for safety and ease of mind for theft!
AJ Gun: So I walk to the office door at 4:30 pm & see it’s closed, I am trying to find their number to call & a dude steps out & says we’re closed, I said it’s not 5 yet so he says I get to close whenever I want if you want a storage unit that bad you should’ve called. Avoid this place like the plague if that’s the kinda folk that work here.
Todd Dunigan: Had a pretty solid experience...good price as well
K D: I just ended my time with Stop and Lock. and my experience was wonderful. Like others have stated, the staff is very helpful and courteous. I had no problems with safety for myself or of my things while in storage. They are also quick to return all calls. If I need storage again I will definitely go straight to Stop and Lock.
Robin notme: Been doing business with them for 6 years. Someone is almost always there. When i needed the door fixed it was immediate. People are friendly and safe area
Miranda Bebber: Great sizes for storage, a bit pricey though. Very helpful office staff and reasonable hours, though I wish it was 24-hr access.
Christopher Rocko: Great service. Helpful friendly staff. Steep prices, but was worth it for a while.
Jeff Van Beck: Great help. Very friendly.
M4002019: Ron just went above and beyond handling my request today. What stands out most is old school customer service and the niceness and good attitude that all of these employees have. Thank you guys for keeping your customers happy.
George Bordt: Very friendly and reliable.
Robert Nelson: ABSOLUTELY THE BEST ! ! ! ! ! 👍
Andrew Mancuso: The staff is extremely friendly and helpful.
dawnie ludwig: What a great manager here Dave. Prices are good very clean safe secure place to store your goods. Manager went over and above his dutoes to help me one evening when i was stuck.
Tony Fredrick: Good price, no problems.
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Self-storage facility
10. U-Haul Moving & Storage of Ann Arbor - Pittsfield Charter Township
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· 131 reviews
3655 S State St, Ann Arbor, MI 48108
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Philip Burtt: I used the app/online check-in and it was so easy! Would definitely recommend.
Kurtis Rosen: Do not use this company.We made a reservation last year for an event, and they overbooked themselves leaving us without a truck for hours.This year, they cancelled my reservation without letting me know or giving me any information at all. We will no longer be using this company again in the future.
Akash Kumar: The manager, I think his name was Brandon, really went above and beyond. He spent time trying to help me out with something that he probably didn't even really have to do. It was just good customer service and he really seemed like a nice guy who cared that my move wasn't a disaster. So really appreciate you man
Dare Speak: I made Van rental reservation at U hall on state street Ann arbor for about 3 miles. Went to pick it up met the owner manager. I have never seen such incompetence. He ask for my driver license I gave it to him he took a picture of it. Then he ask me to take my hat and took a picture of me. It took him more than 30 minutes to give me the key he asked for my email I asked why he needed it he said to send me the receipt. I said no print me one here. . He did the receipt indicated that the van tank was 75% full when I checked it in the van it was 25% full. I went back told him about it he said he gave me the wrong keys. Then he said ok go ahead I changed it . And did not give me a receipt, when i asked for it he hesitated little before and then gave it to me. Very suspecious, and was racially profiling me. It's sickening🤬..... I finished what I needed the van for in less than 30 min and less than 3.5 miles the tank at the end register 1/8 of a tank strange!!!!!! . It took 1 gallon to bring it back to 1/4It looks like they screwed around with the fuel metter how can a small van consumes 1 gallon in less than 4 miles????A lousy business.....to say the least If you ever rent from them watch out. I gave him/them 1 star they deserve 10 times less😡👎
Joe S: I drove for 12 miles and they charged me $60 for extra miles I didn’t drive (they said I drove 70 miles) because they don’t track their odometer. MAKE SURE TO TAKE A PICTURE
Connor Weis: I've rented trailers from here several times and each time the process has been easy.
Jessica Compton: Had a great experience. Amanda and Brandan were great. They set me up and sent me on my way. Would recommend.
Damon Yeoman: Great service, clean looking.
Good Vibez Garage: None of the employees here are very motivated or organized. Made a reservation for 9am and it took them over an hour to get the truck ready.The workers slowly shuffle their feet around playing on their phones and airpods
leslie moskal: I made an appt to get the wiring for my hitch replaced. First when I called he didn't know how to schedule it. Finally got an appt. When i went in I was waiting because I was told it would not take very long. 2 1/2 hours later it's finally done. And I found out the reason it took so long was a guy came in to yelling at the mechanics and wouldn't move his truck so they did his repair first. That is not how appts work. Walk in should not be done before an appt. If I had known this while I was waiting I would have left and gone somewhere else
Sharon Kardia: Don't trust this Uhaul dealer. They called me 2 hours before pick up to say that there was no truck!!! They are completely incompetent.
SpaceY: Had reservation, then went to pick it up. The trailer turning light won’t work. Then they get another trailer for me, but this second trailer was missing surge brake fluid reservoir cap. The guy stated that there shouldn’t be a problem with it. The last thing I want to have is for the brake fluid to spill all over the road. The fact that the guy stated that there’s no problem with missing brake fluid cap showed incompetence and doesn’t reflect well on uhaul training program.
Lori Gala: I ordered a pod to move from Michigan to Colorado and Char delivered it. She was amazing, knew what she was doing and super friendly. Absolutely recommend!!
Christiar Langston: Bunch of dumb kids working this location
Nick V: No showed for the moving help (booked through them) on moving day. I called to confirm everything the day before and was told I was all set and "you don't need to do anything except wait for them to arrive with your ubox at noon." When they didn't show I called to see if they were running late. There was no confirmation or booking for moving help or delivery even in the system. Eleven calls later being transferred, "disconnected" with no call back, and told to just keep calling the same number on repeat, I finally got someone who could make something happen...then she said "I can't get this to go through, sorryl." While on the phone with her, I got a notification I was charged 3x (guessing each time she tried to get it to work). After holding for awhile, she met with a manager and she then said there was nothing they could do to guarantee the confirmation and help would arrive. Also, it would take a few days to refund me.I just canceled. Avoid this place and go with someone else. Even if paying th extra, it is better than having to cancel patients, unpack your stuff to repack it, and you will be paying with time and more money due to rescheduling and "last minute" costs at a decent place that can operate a simple process. Also, you will get a text to leave a review, but of course, the link just times out. If you value your time or stress, go with a better company
Chris Goolsby: Scheduled my 15 foot truck two weeks out. Was supposed to pick it up at 9:30. Moving help coming at 10:30. Get to this place and no truck. Sat there for 30 minutes and they couldn't find me a truck. Regional U-Haul finally found a 26 foot truck 40 minutes away for a substitute. The moving helpers were great and pushed their arrival time out an hour to help me out or my move would have been ruined. U-Haul screwed me over big time. Driving a huge truck way bigger than I need and paying much more for gas. Avoid this location and U-Haul in general. What a nightmare.
Miriam Bartleson: Brandon saved our necks. We couldn’t figure out how to get into the storage unit building after hours (9:00pm) and called Brandon. He was extremely helpful and drove to the storage unit to help us get in, even though he already had left the facility. He even moved the stairs for us to access our unit. He was also kind enough to close out my account since we were moving out. Thank you so much we appreciate you!!!
Steven Copeland: Be careful renting from there, the manager of the facility will charge you for extra milage and has if you don't take photos before you drive off. He has horrible customer service. The U-Haul on State Street is better!
abraham wickelgren: They don't understand what a reservation is. We made a reservation for a storage unit, and then they gave it away to someone else who showed up earlier. What is the point of making a reservation in advance if they won't keep the reservation? This is just terrible!
Cole Bredahl: I booked two weeks in advance and was called the day before and told the location didn’t have my requested equipment.
Jim Miller: Edit Feb 2022 -- Just stopped in. Kylie promptly did a great job helping me fill multiple tanks of propane. She worked fast & safely while explaining my options for a questionable tank. Thank you! Old Post --- This location advertises Propane for sale. I've been in three times in the past month or so and they've been 1) "computer down" and can't sell; 2) "can't take old tanks or sell a new one due to supply issues"; 3) "propane tank down" so no propane. Only reason I'm giving them two stars is because they used to be helpful.
11. Storage Sense - Pittsfield Charter Township
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· 144 reviews
4750 S State Rd, Ann Arbor, MI 48108
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Automobile storage facility
12. Car Storage Vault - Saline Township
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· 2 reviews
10645 W Michigan Ave, Saline, MI 48176
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Self-storage facility
13. SpareBox Storage - Saline
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· 22 reviews
1145 Industrial Dr, Saline, MI 48176
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Self-storage facility
14. Rawsonville Self Storage - Charter Township of Ypsilanti
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· 248 reviews
7650 Rawsonville Rd, Belleville, MI 48111
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Self-storage facility
15. Ford Lake Self Storage, LLC. - Charter Township of Ypsilanti
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· 17 reviews
6300 Bunton Rd, Ypsilanti, MI 48197
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Storage facility
16. Canton Car Cave - Canton
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· 33 reviews
41839 Michigan Ave, Canton, MI 48188
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Self-storage facility
17. Self Storage Secure - Ann Arbor Charter Township
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· 1 reviews
2609 Plymouth Rd, Ann Arbor, MI 48105
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18. CubeSmart Self Storage - Ypsilanti
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· 156 reviews
521 Tyler Rd, Ypsilanti, MI 48198
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