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1. Comcast - Scio Township
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· 61 reviews
5775 Interface Dr, Ann Arbor, MI 48103
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Patricia Burgen: NO STARS!! We have had Comcast for years, even before they were comcast when they were Roadrunner. Over the years, we've watched our bill continue to rise. Every month we see new charges and fees. Even when we get on a promotional deal, we still see a constant rise in our bill. This month it went up $30.00 with extra fees. That's just outrageous! We had no extra services. We didn't add anything. We called and got a woman who was overseas. We had a very difficult time understanding her and her understanding us. It finely got to the point where we understood they could not help us and remove these useless fees. We decided to end our cable at the end of our billing cycle. They turned off our cable in the middle of our conversation and have not turned it back on. Shame on them for the treatment of long-term customers. So much for customer loyalty. I am a very dissatisfied customer.
Jim Chambers: I have been a customer for years, not much longer. Xfinity customer service was terrible. They tell you one thing and then argue with you when you ask questions. I just spent 10 minutes on the phone with someone who did little more than argue with me over the price I am paying for internet/tv, which is falsely advertised. I was told "Your base rate is only $100." However, my monthly bill is $143 and some change, which I questioned. The Xfinity rep continued to interrupt me and argue with me. I will disconnect this service ASAP and file a complaint with the BBB for false advertising.
Kenn Ferguson: This office is closed.
Brent Chorny: Great cable service
Theresa Pavone: If I could give a LOWER score I would, this is a monopoly that they have our business only because there is not another choice for cable. I cannot wait until everything becomes live streaming and COMCAST HAS TO FILE FOR BANKRUPTCY. They have the WORST PRODUCT offered and WORST CUSTOMER service imaginable....counting the days when they are OUT OF BUSINESS.....will be a happy day for thousands of people....
Peter Nason: Worst company on the planet.
Twinsie Gamers: ZERO STARS, 0 is what I give for this ridiculous place. Service is horrid and they charge so much it takes a weeks pay just to use Internet. Not even cable or home phone service, just internet. I had over 12 calls into customer service in 1 week and the employees they send for home service are rude. Do not ever use Comcast. They are the only provider in my area otherwise I’d leave in a split second.
silvester hampton: Its comcast they do what they do
Lynn Miller: I do not care for Comcast and wish I had a better alternative. The service is unreliable and ridiculously expensive.
Tedduff5 D: All they do is lie. They tell you one thing and then the bill comes and wow... it's not even close to what you discussed. We asked for unlimited internet. When the bill came it more than we had said, not what we asked for and not the price we discussed but your responsible because of the contract. Why is comcast not accountable for anything? They just get to charge you what ever they want and you're stuck. Don't get comcast unless you're happy with not getting to pick your service or know what you will pay.
Justin: This location is a customer service center that does not directly physically service customers. Instead, this location fields inquiry calls from specific regions of the nation.
Debbie Piskor: It's was a new location. We got right in and out, but it was the middle of the day, during the week. Would like to know how much wait there is when they are busy. It was horrible at their prior location.
Kimberly Mendez: Every time I had to deal with them, customer service was slow. I dreaded having to call them for anything. I also was told there was no fee if I had to cancel service due to a move, but they charged me a $60 penalty.
Teresa Church: It took 45 minutes to return my cable box.
Joni Strickfaden (JoniA2Mi1215): Ridiculous wait time
Paul B: Try rabbit ears
Vanessa Etherton: SUPER friendly!
Micole Jameson: Nice Building
Warcrftaddict: They fixed my internet.
David Madera: My home away from home.. Love this place
JASON Andreasen: Great place to work
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2. Xfinity Store by Comcast - Pittsfield Charter Township
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· 362 reviews
2915 Oak Valley Dr B, Ann Arbor, MI 48103
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3. AT&T - Internet Service Provider - Ann Arbor
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· 8 reviews
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4. Synergy Fiber - Pittsfield Charter Township
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· 70 reviews
3131 S State St, Ann Arbor, MI 48108
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5. Xfinity Store by Comcast - Plymouth Township
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· 671 reviews
41592 Ann Arbor Rd, Plymouth, MI 48170
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6. Xfinity Store by Comcast Branded Partner - Pittsfield Charter Township
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· 111 reviews
4039 Carpenter Rd, Ypsilanti, MI 48197
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kevin zarrabi: They have overcharged my credit card, and I have been trying to reach costumer service for the last 5 days. I am on autopay, so I can't really do anything about it. I called different times during the day with no success. That is what happens when a company has the monopoly in a state. They do what they want. Check your statements people. Make sure you are being charged as supposed to.
Alan Stinnett: Went to update my equipment was in and out in about 5
ravi daitota: This store is less than a mile from my house, but I always drive over 7 miles to oakvalley location. The store is in a very convenient location with a lot of parking space and easy access from Ellsworth or Carpenter Road.The good part ends there. The store associates are rude and provide misleading information. I won't recommend this location unless you do not mind spending months trying to clean up the mess created by this store associate.
Brainy Blonde: Thank you Deshon for excellent customer service. Helpful knowledgeable and very quickly responding to our new phone installation and set up . So thankful! It can be frustrating to go thru all the steps of transferring a phone or number and he made the process smooth . Very happy w our service. Highly recommend this place ,friendly and helpful staff !
andre santure: I have a wire that snapped due to the ice storm, I've called every number I can find and can't get to an actual person to tell them it just says there's an outage and and nobody can help me until it's fixed when I'm literally trying to tell them exactly where the problem is. It shouldn't be that hard to get past the automated system for situations like this.
Brian Craig: Great people great service!
emmanuel daniel: Very unresponsive group
Vanz is Fine: These people will lie through their teeth, have no idea what they're doing and scammed my 90+ yesr old Grandmother out of almost $500 dollars. They knew it was her first time getting a smart phone AND internet and they took advantage.Absolutely would not recommend and hope to never have to deal with them again.
Doug Schantz: Went to the Ypsilanti store to change services. Nice, professional staff, helped me adjust services to what I needed. I usually get what I need to get done by phone, but this was a little more complicated and worth the trip since I had ot return some equipment.
maryam kaiser: Very rude staff.
Leah Anderson: Great customer service! The chic who works there is extremely helpful!
melina hinton: They were friendly and took care of what I needed quickly!
Carol Parent: Very helpful, did not have to wait before I was waited on
Barb Odom: Never get to talk to a live person
Michael Glover: This has to be the nightmare cellphone service! Their TV service is awful their internet service is ok but their customer service is terrible! I canceled their cellphone service and it has taken them over two months to send me a refund for the service I never used! If I could I would give zero stars because they simply aren't worth the time or the money.
Stanley Riley: Cable and internet out for days. Called. Algorithm tells you that they know you have an outage and there's no reason to talk to an agent, then hangs up. Went to the store on Carpenter at twenty minutes to 8, as I walked up to the door the man came out and locked the door and proudly announced that they closed at 7.
Jeff March: Not impressed with the knowledge of the gentleman that waiting on me
Aaron “THE BOSS” Arthur: If you’re looking to ruin your day go here
Kaye Nelson: Yall just be lying on here. BEST xfinity store out here by far!
Che Foster: A complete disaster. Very unprofessional, rude and abrasive. The manager(if he can be called that) was aloof and unprofessional. I was told the wrong information MULTIPLE times. It makes me want to cancel my services. My credit card information was written down on a piece of paper for the world to see. When I asked what was going on they became combative. Hey Comcast quit hiring thugs to work in your store.
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Cable company
7. Signal Group, LLC - Novi
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· 9 reviews
22285 Roethel Dr, Novi, MI 48375
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8. Comcast - Plymouth Township
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· 102 reviews
41112 Concept Dr, Plymouth, MI 48170
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9. Synergy Broadband - Pittsfield Charter Township
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· 2 reviews
1100 Victors Way, Ann Arbor, MI 48108
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10. Xfinity Store by Comcast Branded Partner - Canton
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· 34 reviews
47170 Michigan Ave, Canton, MI 48188
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