Best Customs Department Ann Arbor Near Me

Laura Staudacher: Great quality, fantastic customer service, quick turn around, and good prices! We will use Underground Printing again for our next event!

Stephanie Ossowski: After all the raving reviews I was pumped to place an order with UP. I sent them one black and white image to print on the back of a dark sweatshirt, centered and even. Unfortunately the placement was pretty crooked (by almost an inch). I contacted their customer service and they were quick to respond. They didn’t address the uneven printing but offered me a discount for the quality or a refund.The shipping was faster than anticipated so that was great. But I would've gladly sacrificed a longer ship time had it meant my order would've been right the first time.

ItsKillaP: I’ve worked w/ Underground Printing for over 6 years now. This is the only company where I NEVER have to question the quality and professionalism. The staff are amazing! They never fail to surprise me. Thank you again.

Woody Stover: Matt was terrific. Patient and knowledgeable.

Anna Johnson: Excellent customer service. We changed our minds about designs three times (because we were indecisive, not at all an issue with UP) and they had new designs back to us within hours. Tony was stellar to work with and helped us figure out exactly what we needed. Will continue to work with Underground Printing as much as possible!

Svala Birnudottir: We had an excellent experience working with Matt, who was very responsive and helpful throughout the process. The service was quick, and the products turned out great!

Horn Run Brewing: We love the quick response and guaranteed prompt delivery. Personalized service makes it easy for us to feel confident in keep our business merchandise supplied. As a side note…Our customers LOVE the products!

Justin: Great quality shirts, great prices, and even better customer service!

Basha Goldwater: The team at Underground Printing were a delight to work with! Very cooperative and helped us get shirts for our event with very short notice. They turned out great and we were all very satisfied. Will be working with them again

Dr. D. Montfort: I did have a problem with my print job but the company was very attentive and worked to make sure I was good with the decision. The quality and customer care was outstanding. I will definitely use again.

Kevin Morgan: Excellent service, quick turnaround, great attention to details.

Edie Lerner: One of my first time working with underground printing and they were so amazing! Very responsive and answered all of my (many, many) questions! The apparel came in quick and was so soft and comfortable!

Jared Dirksen: UGP is a great option for custom apparel. We use them for our student project team apparel and the customer service and speed is excellent. We will use UGP for years to come

Hannah Hutchins: Great overall service and employees that want to help. I had a great experience setting up a page where members from my club were able to order their own apparel with our school logo! would definitely recommended ordering from them for all your needs!

Joelle Ladner: UGP is amazing! We started ordering from them a year ago for our company. We love the products so much, we have now taken to ordering almost monthly with fun shirts to help us get through coronatine. Service is outstanding too!

Devon Malloy: We worked with Underground Printing to do lots of custom apparel for our bagel shop -- Tov Bagel. We worked with Evan who was incredible through every step of the process and made sure we had all the information we needed to make a seamless order!

Derek Mehraban: Excellent service and quality. I have always had good experiences with the sales team here. Whether I am buying a hoodie or t-shirt for a game, or ordering custom apparel for my company. Underground Printing does great work.

Julia Smoot: Underground Printing made great and affordable shirts for my student org!

Gabriel Golub: Since opening Ricewood in 2015, we have always used Underground Printing For our merch!Undergound printing is an Ann Arbor staple, and has consistently given us good product. Even when there has been issues with design, or miscommunication Evan and his team have always gone to great lengths to make it right.During the pandemic, early in 2020, Underground Printing launched a fundraiser that helped us raise cash for our employees. Waving all printing fees, donating all the profits back to Ricewood, and even boxing and shipping shirts to our fans all over the country.Couldn’t recommend Underground printing enough!!

Maria Nelson: I would highly, highly recommend Underground Printing to anyone- especially for large employers. We have placed numerous orders with a tight timeline to meet and roughly 450 shirts or other personalized items to complete & never once have they been late. Evan is wonderful to work with, responds quickly and creates really cool designs that our employees love. Underground Printing will be our #1 personalized item supplier for many years to come!!

Shaun Smith: Called, then came into the store... i was told i would get a call back from a sales associate within 48hrs... and its been over a week. Was a christmas idea for my girls son and daughter.. probally too late now. Thanks.

Rhythm Sharma: This is a great company to go through for your printing needs! They have great prices and the staff is very helpful! They processed our orders very fast as well!

Beth Ewald: Underground Printing did an amazing job on our St. Mary VBS t-shirts. Easy to work with and helped with our rush order! Will be using them again soon!

Acheampong Johnson: Excellent service.

Joseph Barnes: Excellent customer service from start to finish. I will definitely place another T-shirt order in the future.

Megan Carver: I absolutely love doing business with Underground Printing! They have provided some fantastic logo items for our group and can't wait to work with them, especially Megan! Highly recommended.

Amy Milligan: They always do a fantastic job. They are our go-to for printing t-shirts and sweatshirts locally.

Jeremy Kinsella: Stop looking any further for apparel designs and pricing. This is the place to deal with..PERIOD! They have exceptional customer service and top notch printing quality. Their Quality Control department is next level.

Allen Burton: Made a custom baseball cap patch based on a design I found and modified. It looked exactly like the design and was very high quality, as was the cap. Highly recommend them.

Paul Ellinger: If you like the University of Michigan, then this might be just the store for you. They have a wide selection of reasonably priced Michigan merch. Well laid out store that's easy to find what you're looking for. MSU fans may want to wait outside or risk being converted. :)

Omar Bah: Very nice employee, she is kind , respectful and courteous. Good customer care service

Tracy Tamer: We have used Underground Printing for 3 different orders for work wearables in the last year and a half. Each time, we've worked with Megan and she has been awesome! She was very patient with our list of questions, a last minute change to an item, very timely on responding to emails and even contacting us to let us know our orders arrived a couple days early and were ready for pickup. The artwork has always been spot on. We would definitely recommend working with Underground Printing for your custom wearables!

Robin Pollak: UGP is great to work with for custom screen printing. Megan was SO helpful in selecting the right product for our needs, and she was energetic and enthusiastic about our project. She communicated clearly with us about everything, and UGP's online system helped ensure that there were no mix-ups with the order. We weren't on a tight timeline or anything, but I thought the turn-around time was pretty quick. The product quality is great. We have worked with several screen printing shops in town, and UGP is by far my favorite.

CMSa2 Programs Coordinator: The Community Music School of Ann Arbor been using Underground Printing for t-shirts for several years and they are fantastic! Really fast, professional, and great quality t-shirts.

Forrest Bone: We have worked with various sources for our T shirt needs both in Michigan and Florida. Underground Printing is tops in quality and service.

Jan Lars Mueller: We've been very satisfied with all of our team orders for the last three years. UGP = high-quality products, very reasonable pricing, great staff and service. Nuff said.

Aaron Leynes: Great place to buy any custom T shirt. I have been working with underground's for the last 4 years in providing our Ambulance crews comfortable yet durable T shirts for those warm summer months. Orders have been quick, efficient and overall a great experience. We use the Gilden Heavy Cotton T's.

Robin Vanderkaay: UGP was fabulous. I have worked with them many times and never disappointed Great quality and staff so helpful (especially Meghan Kearny) Thanks UGP!!!

Victoria Waters: Megan is always super accommodating and helpful. Have done custom orders multiple times and have always had a postivie experience!

Claire Foster: Underground printing made our 100+ unit sweatshirt order so easy in every way. I had done orders of t-shirts before through other companies where I had to design the clothing, take the orders, collect the money, and distribute the orders myself. It was always a huge hassle and we never had a great turnout because the product wasn't that impressive. UGP, on the other hand, handled everything for us. They did the design, handled the licensing, and took all of the orders and payments on their awesome POGO service. The sweatshirts were even individually wrapped by order and labeled by name when I picked them up which made handing them out so easy. The sweatshirts were really good looking and the quality was great. We ended up with 3x the amount of orders we normally get because they were that good. We even had to do a second order of 50+ because so many people saw the finished product and wanted to order after the fact. UGP made this second order even easier by allowing people to ship their orders to their own home. I have recommended them to friends and family alike since this experience.

reina leber: Underground Printing consistently delivers great service, and great products, making for an excellent experience.

Michael Lee: Fantastic selection and good location with plenty of parking.

Ron Schofield: Great company, staff, and service! You can't go wrong with UGP!!

Live Love Fitness LLC: I used Underground Printing for my first set of merch back when I was in undergrad. 4 years later and their products are still holding up as if they are brand new! I wanted to do another set of merch to raise money for mental health. I am currently out of state at the moment, and Danny S. made working long-distance so easy! He helped me set-up a pop-up store as well as to change the price for profits to donate. He was very on top of his communication and I appreciated that so much. I am very pleased with my work with Danny and I HIGHLY recommend Underground Printing, specifically Danny at this location, for any of your merch needs.

Autumn Farnum: Great company. Created very cute shirts in a timely manner. Workers were positive and even helped me get a lower deal for my clubs shirts! Will be ordering from them again!

Lindsey Clark: Great company, great customer service, and an easy to navigate site. Lots of products to choose from, fast print/ship times, high quality printing.

H M Lyman: UGP created 70 shirts for our camp experience. They were perfect and were delivered early. They fit well for all sizes and they were comfortable and looked exactly like the website showed.

Lisa Garber: Underground Printing is my go-to for branded apparel. I have been working with Danny Z, and keep coming back. They make it easy to get high-quality well-priced gear because of such fantastic customer service. Notably: I can't believe how easy the pop up sales can be - my clients think I offer such boutique service... but it's really Underground Printing and Danny doing all the work!!

Norma Glennie: Love working with Underground Printing. Made many changes and they were always accommodating with any changes that came their way. Got my shirts super fast too once I approved the artwork! I would recommend Underground Printing for any custom order!!! Or to even visit their stores! They have a great assortment!

Jennifer Riddle: The service and quality has been wonderful! I have appreciated being involved in the entire process - from design to order review for our team. Thank you to Megan for all of her work!

Shaun Smith: I would recommend if a Client calls, and is Told to come in, takes the time to do so, that the Client should be called back.. Especially when being told that they will be called back within 48 hours?I've been in sales for 14 years and the smallest things can turn into the biggest thing$. I really think you've dropped the ball.Also its odd my 1st review appears no where on google? Least of my concern. (Shown Below

Nilanthy Balendra: I've used Underground for two separate single item orders and I was impressed with the quality both times. They even reached out before printing to inform me that my darker logo may not show up well on a darker shirt, and were then kind enough to add a bright border around it for me. Could not recommend them more.

Natasha Doan-Motsinger: Our House was happy to work with a local vendor who responded to all of our needs promptly and kindly. Everything was finished early.

Robyn Kimmey: Super happy with Underground! Appreciate all the steps along the way; from checking out available apparel, working with our art & color choice, patience as we were ready to make decisions, finally delivering high quality product. Communication was clear, quick, and consistent the entire time! Thank you Danny & UGP!

Nick H: Danny was incredibly professional and great to work with. He is caring, willing to work with potentially difficult designs, and is a fast responder.I have nothing but compliments and praise for Underground Printing, less than two-week turn around and great pricing. Thank you again.

Paul Clark: Great customer service, super easy to order, got our jackets and shirts fast. Art work was perfect. Highly recommend !

lama atari: Danny and the whole team at Underground Printing were absolutely amazing! They helped us with a big department order and made sure we had everything we needed. Danny answered questions and replied to emails quickly and was accommodating with the short time frame we had. We love working with Danny and the team, they always take great care of their customers!

Karla Mancini: Danny was so wonderful to work with and very helpful He responded quickly as well. The products he suggested were great quality and amazing colors. The process was so easy to complete. Highly recommend!

Angie Cox: Danny has been amazing to work with at UGP. He is very helpful and always delivers exceptional customer service. I look forward to working with him again!!

Jeff Goodman: Last minute decided we wanted custom shirts for a friend's surprise birthday. Danny was so helpful and was able finish/ship them in a few days. They gave us suggestions to crop his face better no the shirt and they turned better than we could have hoped. Great experience, will definitely use Underground Printing again.

Michael Cabrera: I am proud to say that I am very impressed with Underground Printing's products and their customer service is 5-star excellence.I had originally ordered a hoodie that needed some improvements. The Underground Printing customer service team was very responsive and went above and beyond to ensuring that the issue with the printing on the hoodie was corrected. They sent me several revision approvals and walked me through the whole process which was very easy.When I received the replacement order I was so amazed at how well it was done. It exceeded my expectations and I was so happy with the final product.In these current times, it is so easy to order something online, but when something goes wrong, some companies just abandon you and jump ship when you need help. I am happy to say that Underground Printing cares about their core customers and will not leave you hanging or abandon you if something goes wrong.Their customer service team is professional, very efficient and they make sure you are 100% happy with their products. I am so happy with Underground Printing's level of customer service that they have earned my confidence with future repeat business. Thank you Underground Printing!

Sonya Schutt Schutt: Underground Printing is a woke company who DOES NOT believe in free speech. They would not make a T-shirt I ordered because it went against the narrative of the ism's in this country. As I reminded them...GO WOKE GO BROKE. They will go the way of Budweiser and Nike, hopefully soon.

Katy Perrault: Great customer service!! We were already in a time crunch and then there was an issue with the design needing to be approved by my university and not only did Underground Printing keep us in the loop, they still got our order in on time despite being delayed before printing! Turnaround was so quick! Highly recommend!

Nunya Business: H.R. will hire you and never give you a start date to proceed with employment.

Tin Becker: Underground Printing has excellent quality and communication throughout the production process. I highly recommend them.

Big Boi: I ordered some shirts, thinking they would look exactly like the preview, but they came out very poorly. You can barely make out things on it.

Mandy Whitecotton: Easy to design and quick good quality product

Rhonda Rose: This is an amazing company. They understand what customer service should be and they didn't miss a beat in providing outstanding service on my order! I would highly recommend this company!

Jack Gillard-Rayer: Website was super easy to navigate. My shirt came quickly and the image was printed perfectly. Will definitely be ordering again!

Bailey Sidwell: I ordered shirts last minute and Underground Printing created them and shipped them so fast! The customer service was amazing. The shirts looked incredible. I will definitely be using Underground Printing in the future!

Lauren S: This is a great place for custom T-shirt designs. Perfect for making funny, niche jokes you couldn't find on the market. Customer service responds quickly and politely and my design came out perfectly. It's a bit expensive for a Tshirt (makes sense with customization), and the basic cotton Tshirt option was not as soft as I was hoping for but that's to be expected with my priority of affordability. Will definitely use this service again whenever the need arises.

Levi Maike: I appreciate the staff and product. Thanks for coming through for us!

John Stephenson: Love the shirts.I found some aspects of the ordering process confusing, but the help staff were great and got everything sorted out.Print job was high quality, reasonably priced and ahead of schedule.What more could you ask for?

Chris Reuschel: Fantastic experience. Website worked great, product looks amazing, and received the order before the expected delivery date!

Amanda Bosn: Ordered shirts for my company and they turned out perfect! Definitely will be ordering again!

Zac Logsdon: Great quality. Amazing customer service. I've worked with numerous screen printers over the years and UGP is hands-down the best I've ever encountered.

Jamie Pitman: Awesome experience; there are tons of options for you to create a design of your own, shipping was quick, the product ended up arriving before the estimated delivery date which was PERFECT, and it was just as I had made it! shirt was great quality as well! 10/10 would recommend and use again myself!

Catherine Ottley: Amazing customer service and product! We ran into a few road bumps but the team was timely at responding and helping me through everything. And, the turn around time for order/received was so fast!!! The t-shirts turned out amazing too!!

Scott & Jackie Davidson: I had a great experience using Underground Printing. I've used so many printers over the years and they are by far the best and the only ones I will use going forward. Their customer service is amazing, responsive and so knowledgable. The shirts and printing came out AWESOME!!

Spencer Slade: Great customer service and product! They altered my artwork slightly only because they were looking out for what they thought I intended on using for my design. Once I pointed out what I was actually looking for, they immediately corrected it and the final product was perfect. Highly recommend Underground Printing, and that’s coming from a picky, possibly annoying graphic designer :D I’ll be ordering from them again very soon.