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1. Arbor Insurance Agency, Inc. - Pittsfield Charter Township
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· 16 reviews
2750 Carpenter Rd #3, Ann Arbor, MI 48108, United States
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Laurence Fink: Agent Joni work tirelessly until I had the insurance that I needed she did an amazing job.
Babzee Galt: This is Babu . When I moved from Tokyo Japan to US for my work in Michigan and first thing I was recommended from one of my coworkers is Arbor Insurance. I was so lucky to get connected to Stephanie Trax. She helped me so much that I could not feel a single moment I was lost. Her conversation plus communication skills were simply amazing and exemplary. I get the best possible insurance rate and coverage thanks to Steph. I will rate Arbor Insurance as one of the best!
Aldo Barrera: No good email communication
Evan Kohler: I want to thank your staff for all of your help over the last 3 years. In the last year alone, I added my wife and her vehicle to my policy, added a new vehicle for myself, took both of those vehicles off of the policy when we moved states, and converted my home policy to a vacant home policy. Your staff has been extremely helpful through all of these changes and hasn't complained to me a single time. Thank you!!!
Por Shay: What a great company! I have to honestly say that this company will do it very best to provide exceptional service. I have been dealing with Stephanie for over 10 years and she is one awesome insurance representative. I am very please with the service she provides as well as Karen. These ladies ROCK! I am very happy that this agency exist!Thanks Arbor Insurance Agency!Amanda K.
Rachel Daniels: I reached out to Arbor Insurance Agency to get home and auto insurance quotes, and Kimberly Demarest was wonderful at answering all of my questions and providing me with the information I needed in a timely manner.I ultimately ended up going with another company, but not because of any fault of Arbor Insurance Agency - and I will definitely consider them in the future!
Julie Himebaugh: We have always received great service, and the agents have always been very friendly and helpful, beyond expectations. I highly recommend this insurance agency.
David Manley: Kim at Arbor Insurance is incredibly knowledgeable, thorough, and generous with her time. After literally hours of her time, I felt no pressure to buy any of the polices we discussed or even to use their agency. Amazing service!
Frank Whiting: My family has had insurance policies through Arbor for decades so that is naturally where I went to get my first auto policy. 15 years later (along with several cars, a renter's policy, and two home policies during that time) and my insurance is still happily handled by them.Mike Giszczak sets the tone for the rest of the staff he has hired throughout the years for responsive, informative, and courteous service. Several times I've found the immense value of having an independent agency like Arbor when they "reshopped" my policy between companies to make sure I had the best rate while staying with their customer service and they have fought for me several times when tough questions came up with the companies they represent.I deeply appreciate the support they have given me and my extended family members throughout the years and encourage you to give them a call!
Jodi Trombley: They took the time to explain the policies and options, while answering all of my questions. I highly recommend.
Bryan Andrews (BeeToTheRyan): Being extremely new to the whole insurance thing, I was glad to see the agents willing to explain things out, provide extremely competitive prices, and work through an all-online medium. I would suggest this to anyone who is looking for good prices, and a great conversation.
Kelley Flange: I love this company because I prefer to deal with agents who place my needs above the corporate bull you find in other places. They are very personable and make me feel like one of the family instead of just a number. Kim, you are the best!
John Parkison: I have worked with Arbor Insurance Agency for years. They have covered everything for me ranging from motorcycles to vacant investment property. I enjoy working with them because they are easy to work with, proficient, knowledgeable, responsive and offer competitive premiums.
Adam Jacoby: I was previously a State Farm Homeowners customer but after renting my house out to leave town for work I was cancelled. With 24 hours to spare, Kim from Arbor Insurance set me up with the correct insurance, adjusted deductibles and went through every detail and possible discount with me. Being a landlord herself, she was able to talk me through the process and get me insured within 24 hours - no lapse. And the best part? The new policy was even cheaper! Would definitely recommend calling them before falling for the TV commercials (Geico, State Farm, etc.).
Julia Marino: AWFUL. Just AWFUL. They wasted an incredible amount of my time and money. Not only did they get basic information like my age and car year wrong (after I repeatedly told them what these were), they made me come into their office and made me buy a policy using INCORRECT information. Ridiculously stupid and disorganized. NEVER get insurance from them.
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2. Kleinschmidt Agency, Inc. - Pittsfield Charter Township
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· 48 reviews
305 E Eisenhower Pkwy Suite 200, Ann Arbor, MI 48108, United States
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3. Ann Arbor Insurance Ctr - Pittsfield Charter Township
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· 76 reviews
2755 Carpenter Rd, Ann Arbor, MI 48108, United States
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Autumn B.: Fantastic customer service! This includes quick response times; respecting preferred method of communication; truly finding the best possible rate for our individual needs. Joni is upbeat, kind, and gets right down to business.
Janakraj Bhattrai: Very helpful folks here. Definitely would recommend it!
Susan Myers: I can not say enough about Arbor Insurance! Have been working with them ever since they merged and became AAIC.Professional, efficient, knowledgeable and kind staff! Stephanie spent time reviewing existing insurance and finding me better rates. Would highly recommend Ann Arbor Insurance Center.
David W: We’ve had home and car coverage through Arbor Insurance for over 8 years. One of the confusing things is whether we were covered under Arbor Insurance, Hanover Insurance or Citizens insurance? I broke down on the road one time and the process to get help seemed ancient and very outdated. If I wasn’t savvy and resourceful it would have been a big problem. I had an agent one time when I hit a deer that seemed to be working in his basement 2 days out of the week and provided very little communication. The app is seems to be just thrown together, and hard to navigate. As I’m typing this, the app is currently down and not working for “support”. When I called to cancel my policy recently I connected with the receptionist but no agents were available. Small office? I am buying a new home and ended up switching over to Progressive with the same coverage but half the cost and everything is so much more streamlined. I filed a claim with them back in 2010 and everything was so much easier 13 years ago compared to what I experience with Arbor Insurance today in 2023. One positive thing is all the workers I have dealt with have been nice.
Alex Sciaky: Stephanie Trax did an excellent job of finding affordable homeowner's, auto and umbrella policies for my family. She was very professional, prompt and able to answer my many questions. The other staff I encountered were also very helpful. I highly recommend Ann Arbor Ins. Centre.
melissa spice: 5 stars!!! Excellent customer service. Amanda went way above and beyond what most Agents do to ensure that I was able to get the best Home and Auto Insurance coverage and rates. I recommend her to EVERYONE.
Owen Dorsey: Stephanie was great to work with, she went above and beyond. Along with great customer service, I was able to save 50% on my auto + renters insurance due to their range of insurance carriers.I would highly recommend both the agency, and Stephanie, to everyone!
John Henry: Moving to a new insurance company can be hard, but the good folks here, especially Stephanie, were super helpful and really made it as easy as pie. Thanks guys.
John Williams: very response agents and affordable policies
Seye Olabanji: Joni was amazing!
Susan E. Ruma: After the total loss of my car I was very distraught but the staff at AAIC came through for me every step of the way, especially Amanda & Stephanie. They made an arduous time much more manageable.
Tim Weaver: Great experience. Lowered our insurance premiums by half.
Michael Taylor: Really appreciate Ann Arbor Insurance Centre and their professionalism by assisting me with questions concerning getting my daughter health insurance. I am out of state and not familiar with insurance options in Michigan... Sam Thurmon provided several costs effective options, not only saved me money, but provided peace of mind as well. Really appreciate it.
Haley Truglia: Joni Gallo was incredibly helpful! I was able to get a great rate for my car and my home! I was able to get it done quickly and it was all very organized! You can't go wrong using Ann Arbor Insurance Centre!
Ittikorn Spanuchart: Joni was amazing and extremely helpful. We were new to this town trying to settle - buying a house and a car. Joni spent time with us for the whole process, walked us through every single steps, and answered all the questions/concerns we had. Highly recommended.
Marie Le Fresne: The agent was very responsive as we were in a time crunch to find an insurance. She also answered any questions we had.
Cassandra: I've been with Ann Arbor Insurance for over 20 years. Stephanie, Amanda and all are professional and take the time to go through your personal insurance needs in order for their Customers get coverage to fit their specific needs,. According their own lives and areas where you live. Thanks you guys!!
Junk MNM: Starting a new policy at an uncertain time in my life was daunting, until I found Ann Arbor Insurance Ctr. Amanda, Joni and Stephanie have been patient, understanding and positive when dealing with my situation. I recommend any and everyone to at the minimum get a quote. The prices have always been affordable and tailor made to fit my needs. Everyone is friendly and makes looking for insurance very easy. Give them a call TODAY! Getting a quote will change your life for the better.
Haiping Sun: I have been using Ann Arbor Insurance Center for a long time. The service has always been professional and the quoted price is very competitive. Like many others, I don't have much knowledge about all the insurance terms, but Stephanie Trax is very knowledgeable and like to explain all the details with extreme patience to answer all my questions. She also gave very helpful suggestions, such as how to using membership discount, and helped me saving quite a bit for my home, auto and rental property policies. I appreciate her help and I'd like to recommend her if anyone have insurance need or questions.
Joseph Coppola: Positive:Professionalism,Quality,Responsiveness,ValueStephanie Trax is a true professional and a joy to work with...she is knowledgeable, patient, and pleasant...I finally found an insurance agent who works for me to find the most value for my dollar!!!!!
Jenny LaCross: Positive:Professionalism,Quality,Responsiveness,ValueJoni was absolutely FABULOUS to work with! She exceeded all expectations for professionalism, timeliness, and meeting our insurance needs. Would absolutely recommend!
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4. Ann Arbor Insurance Associates, LLC - Ann Arbor
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· 6 reviews
1793 W Stadium Blvd, Ann Arbor, MI 48103, United States
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Jeffrey Holden: Ashley and the AA Insurance Associates are very responsive. I like having issues address quickly and accurately so I do not need to worry about them. I recommend them.
Gina Davidson: If I could give no stars and leVe a review I would. Ashley is the worst customer service person I have ever had to deal with. She does not return calls promptly and is basically useless at her job.
Matt Haran: I was extremely pleased with the advice and level of service I received from Kim Lewellen-Powers and Matt Derrenberger. I needed luxury limousine commercial coverage and Kim was helpful and patient with my questions and concerns over a several month process (my long process, not theirs). I highly recommend them!
Mustafa Alsulaimawi: I called them and they are so not helping.They take my information and they didn’t even called me back I really didn’t like how they manage things unprofessional
Muayad Shakir: I called them looking for a quote for my car, that phone call took me about 2 hours and they said that they will call me back but, no body called me again so I don’t recommend them don’t waste your time.
Tynella Jackson: Even though there was not clear communication on when I could pick up the bond, Kim was pleasant to work with. However, she did not inform me at any point that the address registered on Google was no longer the correct address for their office. Unfortunately, I only found this out as I arrived at the address provided by google (which still has the name of the company on the sign visible from the street, all over the building as well as inside of the suite.) and could not find Sandy who was to meet me to pass the bond. Upon finally establishing direct communication with Sandy (Kim initially was the middle man for communication) she was not polite, barely acknowledged me when she handed me the bond and said nothing after but turned and walked away. I did not appreciate the lack of acknowledgement for my inconvenience... As a service provider, wouldn't you want to be sure at the very least that your customer knows where you're located? Especially if you've discussed them coming to the office? Aside from the disappointing customer service, they were very quick, simple and efficient in issuing my bond so for that, I am thankful.
F Gruhl: My homeowners and auto insurance premiums seemed high, so I did a comparison of eight leading insurance carriers. Auto-owners offered the best rates, comparing apples-to-apples. I am very pleased with the service from Cheryl McGuire at the Pauline office, and have since learned that two of my good friends also did comparison shopping and selected Auto-Owners as well.
Stewart Beal: Kim Lewellen and the staff at Ann Arbor Insurance Associates have been really great to work with over the past 2 years. They currently provide workers compensation and general liability insurance for both Beal Properties, LLC and Beal Construction Services, Inc.
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5. Gordon Group Agency - Meemic Insurance Agent - Ann Arbor
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· 26 reviews
3376 Washtenaw Ave, Ann Arbor, MI 48104, United States
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Stephanie Stoneback: Tracey James is great. Everyone was very responsive and supportive, helping me get the best rate for my first home! Love how they stand with educators too!
Arlene Barnes: Kevin Czuprenski is a true professional ! It was a pleasure to work with Kevin.
Jim Balgooyen: Elizabeth and Tracey are always nice, professional and helpful!
Aresh Sahu: Great location. Very helpful staff, quick responsive and great service.
Avram Liebowitz: Great people taking great care of their clients.
DAB: Always responsive if I need anything.
Michael Schoenfeldt: Positive:Professionalism,Quality,Responsiveness,Value
Kristie Beckon: The customer service you receive is always informative and exceptional. They always gone above and beyond to ensure you understand the policy and have the best options. Recently, Kelly demonstrated awesome customer service, research two separate topics for me concerning my auto and home insurance, followed up with an email and phone call, and promised to contact me next week to make sure the issue is resolved. I was so grateful for her guidance, patience, and initiative.
Kaci Kegler: Positive:Professionalism,Quality,Responsiveness,ValueWonderful customer service!
Marsha: Positive:ValueSpoke with Gordon Group - Kevin today. Very thorough and pleasant and helpful. Have always had a good phone experience with this group.
Alissa Talley-Pixley: Positive:Professionalism,Quality,Responsiveness,ValueWe have always been so pleased with the Gordon Group Agency. They are prompt, professional, and thorough - and their product is a great value! I have and will continue to recommend them to anyone seeking insurance.
Diane Fenske: I switched to Meemic insurance several years ago, and have worked with the Gordon Group Agency office on Jackson Rd. I have been very happy with the great insurance rates and policies.I have worked through a number of concerns and changes I had with Joyce, an agent in this office. She is so kind and patient with explaining changes in insurance offerings, regulations, etc. Joyce anticipates what I should be doing with a new auto, a new mortgage, etc. and gives me great direction and excellent customer service consistently!
Diane Frazier: Positive:Professionalism,Responsiveness,Value
yimiau tsai: Positive:Responsiveness
candy jones: Positive:Professionalism,Quality,Responsiveness,ValueAlways ready to assist you in getting the best value for your insurance needs.
Kimberly Wright: Positive:Professionalism,Quality,Responsiveness,ValueAs always the Gordon Group Agency with Meemic insurance is exceptional! I love dealing with them when needed.
Judith Byington: Positive:Professionalism,Quality,Responsiveness
Ryan Hachey: Poor customer service. I called with questions and requested an explanation when told my rates were going to increase or that Meemic would not renew my car insurance. I was disrespected and was not able to get my questions answered and explained to my satisfaction. After 25 years I will be seeking another company for my insurance needs.
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6. Tom Pelham - State Farm Insurance Agent - Ann Arbor
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· 221 reviews
2178 S State St, Ann Arbor, MI 48104, United States
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Marco Juarez: Zach was extremely patient with me and understanding, and overall was extremely kind, and would absolutely 100% recommend him to anyone! :)
antrum rushing: Excellent service. Thank you
Melissa Johnston: These guys are great! Colter was a huge help today for my fiancé, Eric and I, getting our new car set up with a policy. Everyone in Tom’s office is always a huge help and super quick to respond/get things resolved. Thanks!!
Aleah Bierschbach: Bestie was very patient and helpful. She answered all of my questions regarding home insurance.
Arakel Minassian: I worked with Zach to set up my auto insurance, and he was so helpful. He walked me through it line by line and helped me feel like I knew what was going on! He also happily made me so many different quotes so I could check out different combinations.
Raghavsrinivas Ramkumar: Incredibly helpful, was a wonderful experience working with you for my first auto coverage! Thank you so much for walking me through everything so patiently.
Syed Mohammad Faisal: Fully satisfied with the services and prices provided by State Farm, they cared for their customers!Today, I had an urgent issue with my renters policy, Colter Nussbaum fixed it in couple of mins. I’m impressed with the services provided by Colter Nussbaum.
Ryan T.: Talked to a member of Tom’s team named Tyler. He was more than helpful. I was calling around to get a quote on business insurance and Tyler was very thorough. He didn’t make me feel pressured at all. He gave me the numbers and came off very genuine. I look forward to having an opportunity to work with him in the future.
Jake Stein: Such a pleasant experience with them. Tyler helped take me through every step of the process to get my new policy. Quick and painless!
Harold: Matt marok was amazing to deal with!
Courtney VanRiper: Matt Marok was awesome to work with. Highly recommend!
Meade Sibert: Colter answered my endless amount of questions thoroughly and with patience. Thank you for providing such a pleasant and professional experience. I would highly recommend!
Luke Schaffner: Tom Pelham and his whole team at State Farm have been great to work with. Matt, who I’ve worked with quite a bit over the last month has been amazing. He was extremely professional, responsive and on multiple occasions told me ways in which I could save money. I highly recommend this office for your insurance needs!
Brett Bovee: Smooth easy process anytime i add a rental property. Matt Marok handles my account & has always done a great job with both communication & time it takes to get things done. Definitely recommended Matt.
Jacob Awaken L: Colter was very helpful and knowledgeable in answering all my policy questions! Thank you!
Desiree Hicks: Colter helped me open up a brand new policy on my first car and she made it much easier, and more painless than expected. She got me a much cheaper rate than any other company I had received quotes and her customer service was outstanding!
Tommy Parsons: Matt Marok helped me not only understand what I needed but got me exactly what I wanted! Highly recommend
Becky Riley: Colter was a pleasure to work with and made my policy changes very painless. Thank you so much
Kelli Christman: I've been in sales for over 20 years and I was very appreciative of Colter's low pressure, welcoming attitude while dealing with her. I was in a very unique situation and she was able to resolve it with confidence and efficiency. She's the best!
Joshua Greer: Colter went the extra mile in making sure that my policy catered exactly to my needs. The anxiety I had making the switch from my previous insurance company was quickly relieved once dealing with her. A true asset to the company
robbie mcclelland: Colter was very helpful and knowledgeable with my life insurance questions. To find out she recently just started an insurance was even more impressive. Thank you!
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7. Finn's JM&J Insurance Agency Inc. - Scio Township
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· 6 reviews
483 Little Lake Dr, Ann Arbor, MI 48103, United States
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Eliot Truesdell: Not a fan of some of their customer service but they provide insurance. I am neutral on this place.
Curt Allain: Their agents repeatedly did not follow up with calls and messages regarding my account.
Blake Horn: I have insurance through JM&J for both my business and my personal home and I can't say enough about how great it has been to work with JM&J until now. Seemingly always available for whatever request I have(to send doc's over, to add clients to insurance for projects, etc). The staff are courteous and professional. Great insurance agency!
bubba fish: Great experience with Finn's. Asked what I was looking for and explained my options and help save me $ !! Easy and stress free. Thanks Jim
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8. Concept Insurance - Pittsfield Charter Township
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· 36 reviews
4884 S State Rd, Ann Arbor, MI 48108, United States
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Laurie Russell: Super awesome service with any question or problem I have, would recommend them to all my friends.
Jackie Krasny: Peter @ Concept has gone above and beyond to make things right with a recent claim!Highly recommend their services 👍😊
Angela Brooks: Shout out to Jimmy for being so attentive and helpful! He always gets back to me right away and honestly deserves a raise. He answers all my questions and made insurance coverage easy to understand.
Eli Cooper: Claudia, and all the staff are the best! I had the pleasure of working through a life insurance policy acquisition with Claudia. She is knowledgeable, experienced, honest and trustworthy. I has several questions and she helped me every step of the way.I also work with Kerry on my auto, home and umbrella coverage. Sue and I have been relying on Concept insurance for our insurance needs for almost twenty years. Good people, good products and very caring.
gunner b4u: We switched to Concept insurance within the last year and went thru our first insurance claim. Pete and everyone at Concept took great care to make sure everything was handled correctly and on time. Highly recommend.
Mike Atkins: Great company. Always able to get ahold of them. Their followup is what you would expect from your insurance company.
Kevin and Bianca Roberts: Pete Staton and the team at Concept Insurance are incredible. They are super helpful and very patient. I have known Pete from the time I got my first vehicle (MANY years ago), and trust him completely to advise us, and guide us in our insurance decisions. Thanks, Pete!
Courtney Morlock: Pete is the best
Amber Wilson: I have been working with Concept Insurance and Peter for over 20 years. Everyone in the office is very knowledgeable and very easy to work with. On a personal level Peter has been there for me through some pretty trying times in my life and I could always count on him to call me back right away and help me find the best insurance policy for me. I GREATLY Recommend concept insurance to anyone who needs any form of insurance!!!!! Here's to another 20 years Peter
Gustavo Patino: We have been customers of Concept Insurance for 10 years, and have never had anything less than stellar support. From walking us through available insurance choices, to guiding us in the claims process and being our biggest advocates with the insurance companies; everyone at Concept Insurance has been very professional and supportive. You won't find a best agency and we highly recommend them.
Rick Platte: In a world where independant agents have a tendency to "go to sleep" on clients, I've found Concept Insurance to be an exception. Just completed a review of all our various policies with Peter. I got my questions answered and clarification on some of the finer points of insurance coverage. Great level of service.
Adam Taylor: Love this insurance agent. Jimmy is the best. Very helpful.I keep all my cars insurance here.
lisa k: I refer all my friends. Pete and his entire staff are amazing. Easy to do business with from changing vehicles to making claims.I won't go anywhere else!
Bobby Ritthaler: I've been with Peter and Concept Insurance for many years. They are the Best !!! They always shop around for the lowest rate possible and are very Quick to get back to you if you have any Questions or Concerns. If you aren't using them yet for all of your Insurance needs, make the Switch. You won't regret it.
Angela Gilbert: I have been a concept customer since I began adulting! That is 20 years since I bought my first home! What makes them unique is the personal attention to detail and relationships. They offer a full service portfolio of relief! Relief that in the event of unexpected emergency with your home, auto, recreation toys, or life, you and your loved ones are taken care of. They don’t just sell you a policy, they teach you what you need to know and guide you to what’s best for you. Then they let you live your life carefree of the worries that they can handle the unexpected for you! When claims arise, they are a call away to handle it for you! And even more despite being a 45 minute drive for me, I never have to even go there! Modern times brings their support and benefits to my living room with just my smartphone! Thank you Peter Staton, Stephanie, Claudia and the entire Concept Team!
Onyx Salon: Outstanding group of professionals ready to advocate for YOU! Working with Kerry has been an absolute delight. She combed through my previous policies, finding all the notorious insurance “loopholes” where I thought I had adequate coverage. I’ve carried my business insurance with Concept for years, if only I had switched my home, boat and auto with them sooner! Don’t wait…stop making high premium payments for insurance that doesn’t cover you when you need it. Call them now!
Robert Halfacre: Jimmy And Pete make Concept Insurance such a Blessing. I have worked with many insurance agents over the years and these guys have always went above and beyond for me and my family which makes them stand out above the rest. I couldn't recommend a better Company. They are Great People I can trust and rely on. In fact I refer everyone I know to them and they never disappoint. Thank you for the Guys for all you do!!
Ryan Kovacik: Have been insure with this company for years, and have has Stephanie as my Broker. Honestly one of the best decisions I've ever made. Great company even better staff!
Mohammad Bero: ممتاز جدا
Gregory Belcuore: Pete always finds a way to work things out for you!
Terry Wilkerson: They are the best company we have ever done business with. Kerry Sanders rocks!!
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9. Gordon Group Agency - Meemic Insurance Agent - Scio Township
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· 17 reviews
3909 Jackson Rd, Ann Arbor, MI 48103, United States
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Grace Su Ming: Super responsive and helpful staff.
Carol Preston: I have been with the Gordon Group Agency for many years. I have never been disappointed by their commitment to quality customer service. I have consistently received courteous attention from the knowledgeable agents. Gordon Group is a great agency!
Avram Liebowitz: Truly professional, caring, and ready to help. They'll have my family's business for generations to come.
Erin Bembeneck: Positive:Professionalism,ResponsivenessI called at 4:58 to ask a couple of questions regarding buying a new car. Tracey was very responsive and gave me her full attention, even though I kept her past 5. She walked me thru the options and was able to send me proof of insurance within 5 minutes!
Semyon Meerkov: Positive:Professionalism,Quality,Responsiveness,ValueWe have been customers of Gordon Agency for well over ten years. Outstanding organization - the best insurance agency we have ever had. Our agent, Joyce Nagy, is very knowledgeable, professional, helpful, and pleasant to work with. Thank you, the Gordon friends. Semyon and Terry Meerkov.
Stacy Weller: Positive:QualityKevin was fantastic to work with. He was quick and helped point out things that are important in our policy. Highly recommend the Gordon Group Agency to anyone!
Patricia Damon: I've been with Meemic over 12 years. I have always had professional, courteous and efficient service from Meemic. I've had 2 accidents during this time. When I was rear ended and my car was totaled their first question was "are you alright?" I got rear ended again about a year ago and they had my claim processed immediately and my car got fixed right away. Prices are great and I would recommend this company to anyone looking for a company that offers a good price and great service. Never had a claim on my house, but they insure that too.
Jean Hunt: Positive:Professionalism,Quality,ResponsivenessShe responded quickly. Much appreciated!
Michael Schoenfeldt: Positive:Professionalism,Quality,ValueAlways friendly and extremely efficient.
Dianne Davis: Positive:Professionalism,Quality,Responsiveness,ValueThe staff is outstanding...always patient, courteous and helpful.
Janet Parris: Positive:Professionalism,Responsiveness,ValueMeemic was very quick to respond to my request and went out if their way to get all the info I needed and more. Joyce was a great person to work with and would highly recommend them.
Weiguo Xia: Positive:Professionalism,Quality,Responsiveness,ValueKevin Czuprenski from Gordon Group Agency help me set up my home and auto insurance with a reasonable rate. During the whole process, he is super helpful and professional. Amazing!
Daniel Zemaitis: Critical:Quality,Value
David Russell: Always willing to walk me through a policy, same day service and great advice.
B J Y: Been with them for almost 40 years. Great personnel, service and have never had a problem with any claims. I rated them 4 because they gave me a list of companies to fix damage done because of water damage. None of the companies came to my area, Ann Arbor except 2. The one of two company rep came out but then told me they didn’t service my area. He never called me back, I had to call him back to find this out. The second one came out and seemed very qualified and knowledgeable. However after giving him info, he never called back and when I called him he apologized for not getting back but had had an unexpected death in family and would call me back in a week but didn’t get call. Finally called him back and he said he’d had more deaths in family and would get back to me. I never heard from him again. At this point I didn’t try to recontact him and had to go out on my own search. This was April 2018 and I’m still waiting simply because other contractors were scheduled by July and now have to wait until they finish other projects. It’s November 2018! They need to update their list of reputable and available contractors.
Terry: CALL AND WAS TOLD YOU MUST BE A TEACHER OF A SCHOOL SYSTEM TO GET INS. GOOGLE MISS PUTTING THAT IN THERE GOOD JOB GOOGLE BAD DEAL GORDON GROUP.....
Brian Roberts: Great place to get insurance.
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10. Nicole Ambrose - State Farm Insurance Agent - Ann Arbor
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· 119 reviews
3003 Washtenaw Ave Ste 5, Ann Arbor, MI 48104, United States
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Sebastián Encina: Attentive, followed up on calls and questions, took initiative to reach out to me
Matthew Brenner: Was switching my insurance over the phone and had a great experience. It was easy and quick and they were friendly.
William: The team at Nicole Ambrose State Farm are fabulous. We recently moved from out of state and they did a tremendous job walking us through/reviewing all of our policies. They made the process a breeze. I highly recommend working with their team.
Steven Ashburn: To all I just want to express how WONDERFUL of a job Brandon has been doing ever since he has taken ownership of my account State Farm you have got a BIG WINNER with this young man. Watch out Jake!!!
Corrine Millican: I love State Farm! They are so helpful!
Jens Stephan: I called to ask about increases in my insurance premiums. The premium increases were due to a complex set of circumstances related to policy renewal, temporary suspension of coverage (out of the country), partial billing over time, and rate increases. Brandon Clark answered my questions efficiently, clearly, completely, and immediately (while I was on the phone with him). He was patient and clarified his answers when I asked questions. Excellent customer service.
LAWRENCE II: Fantastic Staff and great customer service satisfaction! Makes it a pleasure to be with State Farm. Just like a good neighbor State Farm is there!
Man Dee: This State Farm office is very professional, friendly and respectable. Always on top of things when you may not be due to your busy schedule. They will call, email, and mail you any updates or new qualifications for lower rates. You even receive a Birthday card 😊 just showing that they appreciate an care about ya.I was going to call the office today, and Brandon Clark called me 1st regarding the vehicle I needed to discuss. 😊Brandon is awesome and friendly, great customer service an easy to talk to. He answered my questions without that sigh of uggh what now an the attitude of bothering them to look up info for you. As it seems to be a norm with alot of other companies now days.Not one time have I called the office an hung up upset or confused feeling like I wasted my time an got no where. My calls are pleasant, all questions answered an informed of ways I can lower my rates if I choose to.Best rates with good people give them a call.
C W Wingz: They were very professional and saved me a ton of money. Thank you State Farm
jermaine mack: I will say I had great customer service very patient with me and very polite I recommend this State Farm to anybody looking for great customer service and good people
gizzy gaz: Nicole and her team have always done a great job taking care of my needs and for a great price.
Shirish Tiwari: Great experience overall, helpful agents, made me choose a right Insaurence for my car.
Ricardo Rodriguez: Super fast and very friendly cut my car insurance payment almost in half
Roderic Harris: The agent was great very patient. And made himself very flexible with my crazy schedule
Asiyeh Golabchi: I've been insured with State Farm through this agency for over a year with auto and renters bundle. Staff are very nice and friendly and have addressed my concerns very fast. I highly recommend Nicole Ambrose team to everyone.
Katharine East: Brynne and the team at Nicole Ambrose were great! They listened to my needs and I was able to get a deal on car and rental insurance that works for me! They were very responsive and helpful through the whole process and I recommend them highly!
jay Pollard: Blake made my experience quick and easy and he was very polite and helpful especially since this was my first time dealing with State Farm.
Nidhal B: Blake was great at getting me a great rate on my insurance. Very friendly and knowledgeable.
Timothy McDaniel: Excellent Service
Maryam Bagherian: They go above and beyond...
Mickayla Gordon: I had the pleasure of working with Blake to get signed up for my insurance policy and he was great! He made everything so easy, I would definitely recommend going to him!
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11. Aaron Richards - State Farm Insurance Agent - Ann Arbor
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· 169 reviews
530 S Maple Rd, Ann Arbor, MI 48103, United States
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12. Matthew Fahoome - State Farm Insurance Agent - Ann Arbor
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· 105 reviews
2221 Jackson Ave, Ann Arbor, MI 48103, United States
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13. AssuredPartners - Scio Township
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· 37 reviews
7100 Jackson Rd Suite 300, Ann Arbor, MI 48103
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14. Hannigan Insurance - Pittsfield Charter Township
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· 2 reviews
650 Avis Dr, Ann Arbor, MI 48108, United States
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15. AAA Insurance - Peter Baker Insurance Agency, - Scio Township
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· 8 reviews
297 N Zeeb Rd, Ann Arbor, MI 48103, United States
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16. LeQuana Robinson Insurance Agency - Ann Arbor
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· 48 reviews
2531 Jackson Ave Suite 318, Ann Arbor, MI 48103
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17. Lockridge Insurance Services - Pittsfield Charter Township
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· 3 reviews
2723 S State St UNIT 150, Ann Arbor, MI 48104, United States
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18. Ben Torres State Farm® Insurance Agent - Ann Arbor
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· 62 reviews
118 1/2, 118 E Washington St, Ann Arbor, MI 48104, United States
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19. John A. Barton Insurance Agency - Ann Arbor
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· 3 reviews
2030 Packard St, Ann Arbor, MI 48104, United States
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20. Lockridge Insurance Services LLC - Pittsfield Charter Township
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· 10 reviews
3025 Boardwalk Dr UNIT 157, Ann Arbor, MI 48108, United States
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