Best Pool Cleaning Service Ann Arbor Near Me

terry bancroft: Very helpful staff

Sara Walker: We bought a house with a pool that had been maintained by Clearwater Pools for 10+ years. Called in February to schedule the pool opening for end of May. When they hadn't shown up by late afternoon the day we were scheduled for, I called and the woman answering the phone said they were behind schedule so wouldn't be out until the next day, and she acted annoyed that I had called. Meanwhile, I had taken the day off of work so that I could be there on the scheduled day.Called back a few weeks later to ask for estimates on a few maintenance projects that were recommended from our initial pool inspection when we bought the house, and the same woman very curtly said that because we were new home owners, they wouldn't be keeping us as clients even though we had just paid nearly $600 a few weeks prior just to have them open the pool. Good riddance!

Julie Bay: Critical:Quality,ValueWe have taken water samples twice to Clearwater and spent approximately $100 each time to try and resolve water clarity issues we have with our pool this year. After dumping $200 in chemicals into our pool, the clarity has NOT improved at all. I would not advise using this store for your water issues!Service:Swimming pool water analysis

James McLane: Critical:Professionalism,PunctualityAbsolutely horrible service. They were dismissive and annoyed that I called to understand why they weren't able to open our pool on the scheduled day. They couldn't even give me a date in which they could open it. I'd look elsewhere.Service:General repairs maintenance

Barry Chapman: always helpful here and good competitive prices plus lots of inventory!

jeffmd00: Good pool supply store. Very helpful if you have water issues.

Kenny Cox: Horrible place to work mailed my w-2 to an old address when i was let go for asking for time off to move into my new place didn't think i moved or forgot that's why i was let go idk but if you have a pool built from here add another 6 to 9 months on what is told to you

Judy Matthews-Nana: The ladies that work here are knowledgeable and helpful.

JohnJ klauke: Called ahead asking if a specific part was carriedWas told that they did carry the part. Not exactly around the corner from me got there only to find out that no they did not carry what we needed. Staff was courteous, however very disappointing to get there to find out they did not have what I thought they did

Carla Leininger: Critical:ProfessionalismWe called as we are opening our new pool for the first time and wanted to get our water tested. The woman (Cathy) who answered the phone was so unhelpful and condescending we decided to drive twice as far rather than deal with rude, unprofessional “experts.”

Joe Hood: Great base of knowledge on staff.

golden bear: Great service and great work!👍👍

Tamara Stiles Beechey: They have outstanding staff. Went out of their way to assist me and teach me about our new pool's chemical balances. Highly recommend.

Lisa Miller: I was referred to this business by Hayward for my pool heater warranty service. I would recommend shopping around. They came out to perform a service call, they said they diagnosed the problem and were ordering parts. 3 weeks later I heard nothing back. When I emailed them for status they told me i needed to replace the heater due to the size (which was sufficient and installed by my contractor). they said would cost 4000-5000 $$ which is outrageous. they failed to provide any evidence the heater was undersized so I shopped around. Another contractor came out,was very professional and explained the problem clearly. We decided to replace the heater and only cost $2800.Service:General repairs maintenance

Alex Alfaro: Never had a problem here. Staff is always friendly and very helpful. I’m a new pool owner and with the friendly help from Clearwater they had my pool looking beautiful and they have taught me a lot to save money and take care of some things on my own

Devin Durham: Positive:ResponsivenessFor the amount of customers they deal with day in and day out they are the best pool service co. around the Ann Arbor area

Jiggy Man: Critical:Professionalism,ResponsivenessCalled several times, no call back. Finally got a hold of one of their designers(Josh) and he was very unprofessional. We had basic questions which turned into us being told we have no idea about our property and we (the customer) being accused of dictating him how to do his job. NO CUSTOMER SERVICE!!!

Krista Jarvis: Critical:QualityDO NOT USE THESE PEOPLE 😡 HORRIBLE CUSTOMER SERVICE. TYPICALLY BAIT and SWITCH TEQUNIQE. RUDE RUDE RUDE!! THE REVEIWS on Angie's list are horrible. Listen to them!!

Denise Dicks: Critical:Professionalism,ResponsivenessBeware. Requested service in April. They were not open yet. Understandable. Received a call back in May. They were busy and could not respond to my service call. The owner said - be patient. I called several times since. They NEVER called me back. It is mid-July. They lost a good customer.

Nathan Elrod: Staff very friendly i drive from milan to come here. Good deals definitely worth the trip.

Andreana Vella: All around amazing company and people that went above and beyond to get our pool up and running. We had a chlorinator and pump replaced and Mark and his son did an awesome job. Mark has been so incredibly helpful and informative throughout the entire process (we are first time pool owners) he walked us through everything and was extremely patient and thorough. They are honest and don’t try to upsell or charge you for things you don’t need. I highly reccomend perfect pools. I especially love that it is family owned and you can tell they take pride in their work and really know what they’re doing. Extremely professsional and prompt as well.Services:General repairs maintenance,Swimming pool equipment repair

Connie Curry: We had Mark, Peyton and crew open our pool and install a variable speed pump they did an excellent job. Our pool was ready to swim in the next day! Definitely will have them back to do the closing and any of our other pool work we need.Services:General repairs maintenance,Swimming pool equipment repair,Cleaning

Kathy Saucier: I hired this company to Install a pool liner in an In ground pool 17x35 and to repair or replace the coping. I took a leap of faith and put my trust in them in regards to them being professionals. The owners son and another young guy did my job which I thought the owner himself was going to be doing it. It seemed to be going well until he took the vacuum out that adheres the liner to the walls. Once the pool was filled up there was wrinkles and folds in several different places. They were supposed to come back and take care of it and also finish an electric safety switch, so no one will be shocked turning the pump on in the elements. Needless to say, I tried several times to contact the owner to try and rectify the problems. No response...I also ran into Payton the son and told him I wasn’t happy about the job being unfinished and the wrinkles all over my pool. He mentioned something about flood zones...what? Huh? I don’t live in a flood zone...totally Irrelevant. He told me he was going to let Mark know. I never heard anything once again. I was told they should have had 2 vacuums going...to adhere that big of a liner to the wall and it being 8 ft deep. I was also Informed that the liner wasn’t measured correctly and that there was to much extra material. Not happy a year later now and almost $7, 000.00. My advice to New potential customers....DO NOT PAY IN FULL UNTIL THE ENTIRE JOB IS FINISHED TO YOUR SATISFACTION or your on your own. Not a happy customer to say the least!!!!Services:Design,General repairs maintenance

Blake Horn: Very good guys at perfect pools. They have opened my pool 2 years in a row now and both times left with the water sparkling clean and clear . If you're looking for honest, kind, professional and local give them a call. I'm going to have them back to switch my filter setup to a salt water chlorinator and pvc setup when things calm down a bit(coming out of covid they are very busy just like most small businesses are. If you're patient they will get it done and done properly!) I'll also have them out in the fall to winterize...since I've now screwed up 2 years in a row winterizing myself ). Perfect pools has a lifetime customer with me and my family.Services:Swimming pool water analysis,General repairs maintenance,Cleaning,Swimming pool summerization

Anita Rushlow: Positive:Professionalism,Punctuality,Quality,Responsiveness,ValuePerfect Pools lives up to their name! Peyton is a Rockstar! Not only is he highly experienced and knowledgable, he is friendly, responsive and professional. My custom inground pool is my baby. And Perfect Pools provides the excellent service it deserves! Five stars +++ Thank you Perfect Pools!Services:Swimming pool water analysis,Cleaning,Swimming pool summerization

Spencer Rohatynski: Positive:Quality,ResponsivenessAlways great service, friendly, helpful, responsive and reliable.

Cristina Pena: Had a new liner , a new filter motor and a new pool cover installed by Mark and his son.Both were great!Work was great!Highly recommend.

Polly Morlock: Owner is a dream to deal with

k Nichols: Worked with owner, Mark. Replaced motor and heater. He also reconfigured some of the plumbing. Found leak that no other contractor could seem to locate! Our pressure is now great and pool is warm !!! Did a fantastic job and took less time than expected. Fair price for all the work done. Highly recommend!

Joe Dank: The owner Mark is a great guy, helps me with all my pool needs. He is very responsive and helps make my summer time great!! I would recommend Perfect Pools for sure!!!

Lisa Gilbert: I made two appointments with perfect pools. Never showed, dodged my phone calls, and text messages. Ended up hiring Roman Pools. Way more professional and booked an appointment on the first phone call. I would not recommended this company to anyone.

Michelle Singh: Great service, showed up right on time, also left us feeling more confident as first time pool owners. We will defiantly recommend Perfect Pools and continue to go through this company!

jason patterson: Great experience! They were very professional and finished the job in the timeline we agreeded on. Would recommend to anyone!

Ann Bolden: Not a reliable service. Broke a part on our pool during opening and we discovered it the next day when pump on pool wasn't working right, we called and owner promised to return and repair the mistake he made. That was 3 months ago! Summer is almost over and we have not been able to use our pool as we normally do because of his mistake. He was paid up front for his work also. Would never recommend this person to do anything with pools.

Raymond Wilson: Critical:Professionalism,ResponsivenessMike agreed to perform a pool inspection prior to a home purchase. Last moments, he decided that our location was out of his area and not worth his time, even though it was disclosed to him when the appointment was made. Left us high and dry at the inspection. Unprofessional.

WOW Events: Fast professional repair service at very reasonable price !

Audrey Ochoa: Positive:Punctuality,Quality,Responsiveness,ValueMike arrived promptly and was able to determine the problem and repair it that same day.Services:Water treatment,General repairs