Best Portable Building Manufacturer Ann Arbor Near Me

Kurtis Rosen: Do not use this company.We made a reservation last year for an event, and they overbooked themselves leaving us without a truck for hours.This year, they cancelled my reservation without letting me know or giving me any information at all. We will no longer be using this company again in the future.

Akash Kumar: The manager, I think his name was Brandon, really went above and beyond. He spent time trying to help me out with something that he probably didn't even really have to do. It was just good customer service and he really seemed like a nice guy who cared that my move wasn't a disaster. So really appreciate you man

Dare Speak: I made Van rental reservation at U hall on state street Ann arbor for about 3 miles. Went to pick it up met the owner manager. I have never seen such incompetence. He ask for my driver license I gave it to him he took a picture of it. Then he ask me to take my hat and took a picture of me. It took him more than 30 minutes to give me the key he asked for my email I asked why he needed it he said to send me the receipt. I said no print me one here. . He did the receipt indicated that the van tank was 75% full when I checked it in the van it was 25% full. I went back told him about it he said he gave me the wrong keys. Then he said ok go ahead I changed it . And did not give me a receipt, when i asked for it he hesitated little before and then gave it to me. Very suspecious, and was racially profiling me. It's sickening🤬..... I finished what I needed the van for in less than 30 min and less than 3.5 miles the tank at the end register 1/8 of a tank strange!!!!!! . It took 1 gallon to bring it back to 1/4It looks like they screwed around with the fuel metter how can a small van consumes 1 gallon in less than 4 miles????A lousy business.....to say the least If you ever rent from them watch out. I gave him/them 1 star they deserve 10 times less😡👎

Joe S: I drove for 12 miles and they charged me $60 for extra miles I didn’t drive (they said I drove 70 miles) because they don’t track their odometer. MAKE SURE TO TAKE A PICTURE

Connor Weis: I've rented trailers from here several times and each time the process has been easy.

Jessica Compton: Had a great experience. Amanda and Brandan were great. They set me up and sent me on my way. Would recommend.

Damon Yeoman: Great service, clean looking.

Good Vibez Garage: None of the employees here are very motivated or organized. Made a reservation for 9am and it took them over an hour to get the truck ready.The workers slowly shuffle their feet around playing on their phones and airpods

leslie moskal: I made an appt to get the wiring for my hitch replaced. First when I called he didn't know how to schedule it. Finally got an appt. When i went in I was waiting because I was told it would not take very long. 2 1/2 hours later it's finally done. And I found out the reason it took so long was a guy came in to yelling at the mechanics and wouldn't move his truck so they did his repair first. That is not how appts work. Walk in should not be done before an appt. If I had known this while I was waiting I would have left and gone somewhere else

Sharon Kardia: Don't trust this Uhaul dealer. They called me 2 hours before pick up to say that there was no truck!!! They are completely incompetent.

SpaceY: Had reservation, then went to pick it up. The trailer turning light won’t work. Then they get another trailer for me, but this second trailer was missing surge brake fluid reservoir cap. The guy stated that there shouldn’t be a problem with it. The last thing I want to have is for the brake fluid to spill all over the road. The fact that the guy stated that there’s no problem with missing brake fluid cap showed incompetence and doesn’t reflect well on uhaul training program.

Lori Gala: I ordered a pod to move from Michigan to Colorado and Char delivered it. She was amazing, knew what she was doing and super friendly. Absolutely recommend!!

Christiar Langston: Bunch of dumb kids working this location

Nick V: No showed for the moving help (booked through them) on moving day. I called to confirm everything the day before and was told I was all set and "you don't need to do anything except wait for them to arrive with your ubox at noon." When they didn't show I called to see if they were running late. There was no confirmation or booking for moving help or delivery even in the system. Eleven calls later being transferred, "disconnected" with no call back, and told to just keep calling the same number on repeat, I finally got someone who could make something happen...then she said "I can't get this to go through, sorryl." While on the phone with her, I got a notification I was charged 3x (guessing each time she tried to get it to work). After holding for awhile, she met with a manager and she then said there was nothing they could do to guarantee the confirmation and help would arrive. Also, it would take a few days to refund me.I just canceled. Avoid this place and go with someone else. Even if paying th extra, it is better than having to cancel patients, unpack your stuff to repack it, and you will be paying with time and more money due to rescheduling and "last minute" costs at a decent place that can operate a simple process. Also, you will get a text to leave a review, but of course, the link just times out. If you value your time or stress, go with a better company

Chris Goolsby: Scheduled my 15 foot truck two weeks out. Was supposed to pick it up at 9:30. Moving help coming at 10:30. Get to this place and no truck. Sat there for 30 minutes and they couldn't find me a truck. Regional U-Haul finally found a 26 foot truck 40 minutes away for a substitute. The moving helpers were great and pushed their arrival time out an hour to help me out or my move would have been ruined. U-Haul screwed me over big time. Driving a huge truck way bigger than I need and paying much more for gas. Avoid this location and U-Haul in general. What a nightmare.

Miriam Bartleson: Brandon saved our necks. We couldn’t figure out how to get into the storage unit building after hours (9:00pm) and called Brandon. He was extremely helpful and drove to the storage unit to help us get in, even though he already had left the facility. He even moved the stairs for us to access our unit. He was also kind enough to close out my account since we were moving out. Thank you so much we appreciate you!!!

Steven Copeland: Be careful renting from there, the manager of the facility will charge you for extra milage and has if you don't take photos before you drive off. He has horrible customer service. The U-Haul on State Street is better!

abraham wickelgren: They don't understand what a reservation is. We made a reservation for a storage unit, and then they gave it away to someone else who showed up earlier. What is the point of making a reservation in advance if they won't keep the reservation? This is just terrible!

Cole Bredahl: I booked two weeks in advance and was called the day before and told the location didn’t have my requested equipment.

Jim Miller: Edit Feb 2022 -- Just stopped in. Kylie promptly did a great job helping me fill multiple tanks of propane. She worked fast & safely while explaining my options for a questionable tank. Thank you! Old Post --- This location advertises Propane for sale. I've been in three times in the past month or so and they've been 1) "computer down" and can't sell; 2) "can't take old tanks or sell a new one due to supply issues"; 3) "propane tank down" so no propane. Only reason I'm giving them two stars is because they used to be helpful.

Maria Maria: Only had my stuff here for a month and my sofa, armchair and a box of clothes were ruined by ceiling leaks. Luckily I bought insurance on the unit so I got some of the value back. The store manager assured me that I wouldn’t be receiving any of my unit rent back before I even filed my claim. She seemed to be trying to help but said the district manager wasn’t going for it. Several other units had visible water damage and rust on the doors. If you have to use this place, cover your valuables in plastic and get the insurance. I know I won’t be back.

Carl Vitullo: Rent increased twice, from $94 to $138, in under 18 months. Roof leaked with buckets under it for weeks. Keypads break and take weeks to be repaired. Will not use CubeSmart again

Linda Holliday: Location was perfect for storing items for summer for return to school in the all. Easy access .

Jerry Chen: Tiffani / GM does very awesome job!

Sean L: The Tiffanies (both) have been amazing. They were very informative and provided a warm and comforting customer service experience that is very rare today. I would definitely recommend that anyone come here for their storage needs.

Cre8ifsage: Double Tiffany's were awesome ❤️

Dawn Krause: The office staff, the "Tiffany's" were amazing. Helpful, kind, funny.... They made all the difference.

Edward Hyena: I cannot recommend this place. The roof leaks and has leaked since 2020. The corporate management and ownership has been content to throw bandages on the issue instead of fixing it with a new roof. Rather than compensate tenants for the uncertainty of whether they will stay dry, they raised the rent 25%. You can find space cheaper elsewhere and have a solid roof over your space.

Marilena Beuses: made reservation of space on line. Only one month and it was a deal better than expected! They showed up professionally, and cordial. very secured place and clean. great area too! easy access. Jason you re amazing! great customer service

TONYA RIGGS: The customer service exceeded my expectations! Matthew was super helpful from my initial contact to the day I vacated the storage unit. CubeSmart was an awesome experience. No complaints whatsoever!!!

Matthew Butler: Highly recommend. We were stiffed upon arrival in Ann Arbor by U-Haul (do not count on them to have a space available even with a reservation). Joe Owen at Cube Smart stayed late on a Friday evening to get us into a storage unit. He was awesome. Storage area was perfect. Clean and dry and easy to get items into. There is no reason to look anywhere else in the area.

Will N: My fiancé unit got flooded and they didn’t call her to let her know. It was only a fluke that we happened to go by to drop some things off that we found out. Water everywhere! Just some soggy cardboard boxes but the family in the next unit had severe damage to their belongings and the management was not being helpful to them. Just excuses. She was not told that there is a great deal of flooding when it rains when she rented the unit and they were well aware bc the manager told us he wouldn’t have put us in that unit if he knew it was one of the units that took on water. Wow. No thanks.

Josh Williams: Came in recently, and Matt showed me around and took the time to make sure I was taken care of. Very helpful!

Jonathan Trevathan: Not a fan. This facility has changed hands a couple times in the past few years, so I can't put all the blame on the current ownership, but several years ago there was a leak above our unit that ruined many boxes of documents. We cleaned that up, and they assured me they'd fix the leak. Well, last month their roof leaked again, and ruined more boxes of documents. I emailed their support address for help, and didn't get any response. When I was in most recently figuring out how to clean up the mess, the manager of the facility did come over to let me know he'd gotten the email and had forwarded on to regional management, but I haven't heard back from them. I'd advise you to look somewhere else for your storage needs.Update 3/5: Sending a third email to that help address, per your comment below.Update 3/10: Still no response to any of my 3 emails.Update 3/18: Moved out, as they still haven't responded. The on site manager came over to talk to me as we packed up all of our documents that didn't get ruined, and disassembled our now moldy shelves to throw away. He said he'd emailed regional management several times, but wasn't getting a response. He said the company believes the owner should be responsible for things like this, and the owner believes the company should be. I don't understand the setup, but if the buck stops with nobody, my bucks are going somewhere else.

Bert Kisak: Easy access and clean

Daniel Hoffman: it/s clean and good staff.

Natasha Suddhi: Convenient storage location close to Ann Arbor, we appreciated that they were temperature controlled for our belongings. Some of the storage units are a bit further walk than others, but it's easy to pull the back of the truck up to the main lobby area, and then you probably don't need to walk more than 100 feet. The GM, Nichole, was wonderful, very friendly and helpful with all our questions and needs (we had an issue where we needed to re-access the storage unit we vacated, our own fault) even when she was super swamped with customers for school-day move in. Good pricing, highly recommend!

Cole Rechsteiner: Easy setup, good system, clean facilities, friendly people. Carts could be upgraded and wheels fixed, but other than that, great experience.

Andriani Siavelis: Cleanliness, climate control, ease of in and out.

Cinda Hocking: Nicole the manager at the Ann Arbor Cube Smart was extremely helpful, friendly and easy to talk with. The explanations and policies make sense as well.

Kelli spatafore: They raise rent continuously, their prices are way to expensive for what you get. I would not recommend them. They don’t care if they loose customers it’s all about money. Oh yes they charge a convenience fee to make a payment of over $3.00!

Erik Kangas: Alexis was awesome! She took the time to explain everything to me and helped me find the storage unit that fit my exact needs. Would recommend this place to anyone in need of a storage place.

Moshin Lee: Online check-in is very convenient. Haven’t moved in yet, but staff on the phone have been responsive and friendly.

Agnes Leung: The overall storage facility was clean and bright and the renting process was fast and easy.

Derek Bowen: Very helpful team.

Ana V: Customer service and staff is great!

Carrie Treece: Super friendly and helpful management!

Madison: I just moved into my storage unit and there was a bad snow storm. When I was leaving my Uhaul got stuck and we couldn't get it out. The manager Bailey came out to help for 30 minutes. We are extremely grateful for the help. Thank you!

Katie Radulovic: Had a good experience nice people! The only thing is when I moved out and I let the front desk person know the day I moved all the stuff out and they said they would send me a move out confirmation and they never did and I almost got charged for another month but I just called and made sure and they sent me a confirmation then.

John Robinson: The staff itself is excellent, but when CubeSmart took over they changed the hours of the once 24/7 enclosed gate section to 6 AM - 10 PM, which was a huge selling point to. Now the hours are now AM - 10 PM, which is not acceptable. If you own a business you can still have that access for an additional $15 a month. I’m not sure what charging an extra $15 does. I’ve owned a space there for approximately 3 years now, and will have to look for another location, due to the new hours of the once 24/7. I’m sure others feel the same. Again, this has nothing to due with the staff at this location but the new management company.

Jill Creech Bauer: Under new management. Service has declined significantly

shr p: All the employees were extremely helpful and the website is great. You can easily rent a storage space from the comfort of your home and there is zero hassle involved.

Joey Lin: Storage was clean and it was easy to access.

Cheryl Swanigan: I completed everything online, and received several follow up calls to ensure I had everything I needed. Al the manager stayed a little late to ensure my application and payment went through. Great experience, I will definitely refer others.

Kristian Kayn-Sage: So far so good 👍

Alicia Salim: We had a wonderful experience and feel 100 percent satisfied with using Storage Sense as our car storage of choice. The owner was extremely welcoming and very detailed on all steps. We are happy to have this service!

Sarah K: Al is awesome! He’s super helpful and took the time to help me look at all the possible options to pick what worked best for my situation!

Sean Kiel-Locey: Everything worked great. The gate access was nice and made me feel my belongings are secure. The carts and elevators made it super easy to move things in. The unit and building were very clean and nice

JOE JUAREZ: excellent experience

Prachi Arvind Atmasiddha: It was easy to access and various sizes of the storage spaces available. The price was reasonable.

Jinsun Liu: Very nice staff Brian Williams here to help me out for everything. The only pity is that they no longer work together with U-Haul, so I have to go a little further to rent a truck

Clarke T: Brian was super nice and helpful and detailed in his explanations.

Sarah Hewitt: They make every step of renting a unit so easy!! Brian is so helpful and honest about their policies and pricing, which is fair and affordable and no hidden fees. He even did me a solid that helped me save money. The facilities are clean and easy to use. I’ve rented from them two separate times now, and had a great experience both times! Highly recommend!!

Duc Tuan Nguyen: Brian is a great manager. He's helpful and informative. Great storage place. Would recommend.

Li Man Hei: The storage managers, Brian and Rhonda, are so nice in explaining the costs and running through the process of storage rental. Would definitely recommend this place for storage!

Michelle Fontenot: Setting up storage was a breeze. Access was easy and the facilities were very clean. I will definitely use again.

Dillon Agrawal: Very friendly, no troubles reserving and using a unit for the summer between college semesters, climate controlled unit maintained all of my belongings nicely, other accommodations such as tarps and locks were also available on site. Thumbs up!

Tricia Cawhorn: Excellent experience! Brian was super helpful and patient with me when I was signing my lease. Super nice and helpful.

田所和樹: The facilities here are clean and very nice. The staff is very attentive and I am satisfied with the service. I would highly recommend it to everyone.

Timea Gasparne Gor: Brian, the manager was giving all the detailed information that I needed. He sent me everything via email, it was easy to fill and to pay for it. No contact storage was a huge advantage and the location.I always appreciate a polite, friendly manager. Thank you Brian!

MARGARET PERRY: The office staff are so helpful and kind !

차윤정: It was my first experience storing my stuff in the storage, so I was a bit worried about the process. But Brian was so great introducing and showing various units that would fit my stuff. He was very informative and welcoming. I would highly recommend this place! :)

Marla McCormick: Very easy process to reserve online. Friendly staff always answers the phone to help.

Amy Chang: The manager (Brian) is awesome and so nice (and patient!). I have never used a storage service before and was very wary of hidden costs. He outlined everything for me and was very transparent about pricing (very affordable!). When I arrived at the facility, he also showed me to the unit and gave me tips about accessing the facility. I highly recommend Brian and National Storage for all storage needs :)

Lizzy Hurwitz: Very friendly and helpful staff!

Sinclaire Burns: Had a great experience here! Brian was extremely helpful, professional, and great to work with. Would highly recommend renting a storage unit here.

Albert Lin: Very pleasant experience renting from this storage. The manager Brian was very courteous and helpful.

Victoria Reackhof: Super friendly staff, helped me get exactly the kind of unit I needed!

Matthew Culberson: convenient location and affordable. Brian is amazing. very professional, excellent customer service. safe environment. easy access to facilities. low foot traffic.

Kelly Long: Rhonda and Brian are amazing!! They always going above and beyond!! I recommend them to anyone and everyone! Their customer service skills deserve an award!!