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1. CVS - Detroit
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· 99 reviews
350 E Warren Ave, Detroit, MI 48201, United States
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Terrell Thomas: Good , quick shopping
Kuiper Joyce: consistently terrible service with clear signs of civil rights infringements and serious discriminatory behavior. Avoid at all costs.
Rahtina Williams: The pharmacy is horrible customer service 👎🏾
Reneta Edmond: You can always reward me reward points everytime take a CVS Pharmacy feed back survey. And the reward point add to free CVS either e gift or in store gift card.
Sarah Rodrigues: Slow and inefficient
andrea Golden: If I could give negative stars I would. The Pharmacy has no idea what is going on. Sadly they don't understand billing, insurance coverages, or how to navigate the insurance protocols. Also, they have violated HIPPA as the gave me another customer's medication accidentally. Please be cautious and very patient is you decide to use this CVS location as your pharmacy. They are slow, don't answer their phone, and are often unwilling to answer questions regarding medication or billing. Very disappointing.
Cyn Symoné: I walked to find the eyelashes and seen the “see sales associate sign” I walked to the front and asked if someone was available to unlock them she replied “well your going to have to just wait in line and I’ll get to it when I can get to it “ in the most nastiest way possible. So I patiently waited in line there was only one person before me, and when she got the lashes and cashed me out I told her she had a really bad attitude and I hope her day gets better. She responded “that’s unfortunate” Extremely unprofessional and unpleasant employee. She rolled her eyes and twitched her neck at me for simply asking if there was someone available. I do not appreciate this service I will not be back.
Karen Davis: I have been using this CVS for many, many years. Occasionally, I try the nearly Rite Aid or Walgreens, but the CVS staff are MUCH more friendly & helpful--both clerks and pharmacy. Once in a great while they are out of something I am looking for, but only rarely. I do wish they did Western Union & sold wine, but realize why they do not. It is clean & neat & I have never had a problem there, never an incorrect prescription, never a wrong price charged. I am glad they are here!
Jamieboy42fla: It was about 1520 minutes ago this lady was The register lady while we were waiting she was texting Very very unprofessional
Nova Phonix: The Middle Eastern Pharmacist is disrespectful, unprofessional, rude; yet he's still there. He has lost my prescription and apparently I am not the only one. He doesn't answer the phone and makes me sometimes wait days or weeks to get my medicine. The only reprieve is the pharmacist that works on Wednesday ( a AA women,) who always make sure I receive my medicine, she always seemed to be working with one tech, but the unprofessional ME pharmacist has two to three. I like to say the tech Nicole is always kind and professional.
Trent Owens: The pharmacists at this CVS should be ashamed of themselves. Called a prescription in 10 days early and when we went to pick it up they said the didn't carry the drug and it's still on order.Actual human beings would call the customer and let them know. These monsters didn't bother. Then when I called the phone rang for 20 minutes and no one answered. These lazy clowns just sat they're and ignored it.They should lose their jobs.
Pallabi Biswas: This CVS pharmacy is literally a joke,the worst pharmacy I have ever visit.Horrible customer service and the pharmacist he has extreme rude behaviour. Minus 5 star for there customer service.
Juliette Okotie-Eboh: This is the worst CVS. The pharmacy is awful. No one answers the phone and i have been waiting two days for my prescription to be filled after I asked when I left it if it was in stock!!! Terrible service.
hasini jenulika: This is the worst cvs store ever!This place is soooo messed up.
Robin Tuner: What has happened to this location this place is pitiful now waste of my gas to go to lve gone to other location and they are fully stock no broken down freezer either shelve are stocked what has happened to this location this used to be on point but l went by sunday august 21 st 2022 very disappointed at this location so since l have to drive l might as well go were shelves are stocked and freezer full and yes self service as well l wont return here 👎👎
Maronda Anderson: Save yourself the hassle. This pharmacy has the worst customer service I've ever encountered. When my doctor sent them my prescription they didn't enter the info in the system. I called them to see if it was filled after being hung up on twice someone told me that they couldn't fill it b/c their refrigerator had went out, and that I can call another CVS and have them pull my prescription and get it filled that way. So I'm like bam bet, I call around to two other CVS's neither of them could find my prescription. After calling this location back 3 times I finally get through to someone who has the nastiest attitude and she says that the other locations can easily pull my script they just didn't want to. So after this y'all I'm exhausted (it had been 3 hours) I decide to just deal with it in the morning. So the next day I call the original CVS I us to use by my old house on 11 mile/John R and same thing they don't see a prescription for me which means this location did not put it in the system or they have my information wrong. So here it is m being on hold for 15 mins now with this location and Im writing this review.
George Thebolt: Go to any other CVS. Awful
Ms. Shaina Jones: Pharmaceutical tech was horrible. Hung up in the middle of me asking a question, on how to fill a prescription.
Kalvin Ratsch: Extremely overpriced and never stocked. The literally charge $6 for a gallon of milk!!!! Seriously???? That’s double the price of Walmart!Also the coolers and grocery aisles are never kept stocked
Me Myself: I've lost 3 jobs due to this location alone and yes I've spoken to the store manager and the pharmacy manager yet as a first responder I can't get my medication so I can provide care for my consumer's and still have to go to this length to get my point across. This location is in the medical district. Not to mention my PCP is located at 4201 st antoine has been my same doctor for at least 7years. Same perception method she's always used send me medication and refills directly to the pharmacist and guess whose facing eviction me and the pharmacist mgt dosen't care nor does the store manager. And C.V.S is one of the world's leading pharmaceutical companies.........not in my experience and I have been a loyal customer since I was 18. Lord willing I will be 39 next month and facing eviction, dte energy about to be cut off. My phone is off it only works on wifi. I'm just one person I'm sure amongst many customer's I'm sure are facing the delima. Still to this day no one nor the corporation has done anything about the initial problem however the service employees have gotten worse
Aaron Gerard: This is by far the worst pharmacy you could go to: for months out of convenience I committed myself to this pharmacy. The staff is subpar underprepared and the pharmacist are either rude or liars. It’s a mix of come back tomorrow or in an hour or the next day. Time gas and patients are too fickle in this day and age to constantly be given the short end of the stick. Not only have I switched to Walgreens I’m considering also pulling my Aetna health insurance which is in affiliation with CVS/ care mark. They know that they are busy and serve a very busy area yet instead of working to enrich the quality and quality of their staff they make the customer suffer the blunt of it all. Safe to say in Detroit CVS will never see me or my money. I would be lying if I said I wish them the best so I’ll say that I don’t wish them any harm or bad in their future endeavors. As for cvs as fortune 15 company I wish you all do better to ensure your clients are taken care of, I even attempted to call and complain and was given further run around. I wish this company would live up to its reputation. Minus one star for the lethargic staff, minus one star for the in proper text pick up messaging service, minus one star for being late from lunch/break and making me wait an hour, minus one star for simply being unprofessional.
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Drug store
2. CVS - Detroit
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· 75 reviews
18500 Grand River Ave, Detroit, MI 48223, United States
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Jodi L: They never have any prescriptions in stock. I am always having to wait to get my medications because either it's on hold and has to be ordered or supposedly is on backorder. What kind of pharmacy doesn't have Tylenol and "can't get it"? I call b.s
Haris Explores: I drove all the way from home to get some payodin for my father's minor injury and they were closed I mean your running multi million dollar company is that hard to put this in your system with me there were like 7 people that came and left there and I don't know how many more would do the same thing cmon and be professional this is not 70s or 80s to put a sign on your door you can add it easily in google map so everyone know that what is going on there google map isn't just for putting your address it's for people to find there way and this is literally the times that businesses need to use google map as thier advantage.
Monet Woods: Not 24 hours closed.
Samaria Blakely: Convenience
Grow Hub: Horrible customer service at pharmacy! Gave me wrong medication and incomplete as well as being ride when I addressed them respectfully
DeJa Shortridge: Worst cvs ever like they slow stuff never ready even when they text and say ready
William Groeller: No drive through.
Lonnie Wright: Excellent Service especially having a 24 hr Pharmacy
Angela Wiggins: Been going there for years it's all right.
Anita R.: My fourteen year old daughter had dental surgery and her surgeon gave a paper prescription for pain medication. We brought it to this location to have it filled and they wouldn't. They kept telling us that we can pick it up in a hour. We came back four times for pick up and they still hadn't filled it. I called on third hour to ask what was going on and while on the phone with one pharmacist telling me that they had to contact the surgeon to fill it, another pharmacist rudely yelled in the background saying " I aint filling it"! So I asked are y'all just going to leave my child in pain for me to deal with when the prescription was there in enough time for the surgeon to be called? They had no response to that. Then the pharmacist I was on the phone with suggested extra strength tylenol for the pain, to which I responded "that's better then leaving my child in pain all night". If it wasnt for the pharmacist tonya at least suggesting and giving the extra strength tylenol, my child would've suffered in pain throughout the night. When I told them I was a RN and know that I needed that pain med before the surgeon's medication wear off they got quite and pretended to be very professional. They still didn't fill the script and ended up giving it back. Please go somewhere where the patient's wellbeing matter more than logistics.
DETROIT Michigan: Pretty good
Christopher Demetriou: Clean and friendly people. Shelves were pretty empty though. Thank you.
Al Lukas: The carpet is just plain nasty. Wish I could post a picture. The inner city stores are big money makers but we receive sub-par infrastructure and service. I like the service from the staff but they need to press to get this stinky carpet replaced.
Kim Possible: I have been on the phone holding on for 33 minutes now. The first guy answered the phone very politely as I asked for him to tell me if they have some CVS Diabetic Strips? He said that he was the only person working in the store and the pharmacy is closed. I told him that I understand, but I don't want to get a ride up there and they are still out. I had just went a few days ago and they were out. About 10 minutes after holding on a lady came on the phone and ask what was I holding for. I told her the same thing, I needed the CVS BRAND of test strips, she said hold on so you can speak to someone in the pharmacy. Finally after 45 minutes of holding on the man from the pharmacy picked up the phone and said no they were all out.
Shanita Fowler: Pharmacy don’t answer the phone !!!!!!!!!!!!
Nique: Worst Pharmacy you'll die waiting on your medicine. Too many people in the back and they dont even come help bring the line down. Just horrible.
patterson.elnora81@gmail.com Classy49: Found what i needed. Quick check out
Guts Griffith: worst CVS ever, doctor called in a antibiotics TWO times and they said they don’t have anything, they got people back there working and don’t even pick up the phone, everyone working there need to be fired TODAY
libby daniels: The pharmacy is the absolute worst thing. Just don't even try to call.
Lisa Poszywak: Slow service at the pharmacy and they do not answer the phone.
Laquira Odums: Worst CVS I’ve ever been to, I’ve been on hold for over an hour and no one still hasn’t picked up, the line is always out the door, no one can help
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3. CVS - Detroit
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· 31 reviews
18600 Livernois, Detroit, MI 48221, United States
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Joyce Williams: No problems everything went smoothly..I received help from the front desk worker..
benita threadgill: This local CVS brings back the nostalgia and friendliness of neighborhood stores with the convenience and resources of a chain store! Kudos to the managers, team leaders and associates for always going out of their way to ensure we have a pleasant and successful shopping experience!!!
Felicia Breckenridge: My favorite Cvs but I couldn’t find any baskets or carts today. Very friendly associates
Liah’s Block: Went to this pharmacy today and the tech was so rude! She was being disrespectful to customers and telling people they didn’t have to fill their medication there as if she owned the place. I work in retail and this is not how people should be treated even if your are having a bad day leave the negativity at the door because you are there to help people!
Alliah Davis: The pharmacy tech at this location is always rude and always seems to have an attitude! I never understood why when people become unhappy with a position or job in particular why they don’t just find a new career or job. Why should the innocent customers have to pay for your unhappiness with terrible customer service!
Kirsten Petersen: I’m in this CVS all the time. Always well stocked & friendly associates.
TMWTanyas Cleaning Company: No wait for the cashier if so they is a bell to ring. Self help for shopping to check out. The pharmacy is at least 15 to 30 min . You can drop off before shopping.
Kelly “Kelly kellz” Gates: Pharmacy staff is very patient
Carla Fluker: On LIVERNOIS and 7mile CVS.AWESOME and CVS ANGELS IN THE BUILDINGS. YOU ARE ALL ANGELSOF JOY ...LOVE BY JESUS AND MRS. FLUKER.
Spencer Field: Store was a wreck. Staff was unhelpful. Other customers were belligerent and there was no feedback from the staff.
Eileen Fields: They have a Great Staff! Andrea is a Hoot! Great pens! 😂 If you need your script filled, take it here!
Joseph Dixon: Terrible service and competent pharmacist don't waste your time go to Walgreens and everything is overpriced the label says one thing but the machine brings another they overcharged me by $5.
Lraschell Morton: I love the phamasist but I do not love the store clerks. They expect me understand their unprofessionalism but cannot understand me as a customer.
Diamond Trask: I use this CVS for the UPS access point and it’s very convenient. I also receive a text when the package is picked up which is not available at every access point. I came the day after Christmas and it said they opened at 8am.. I waited until 8:20 and the doors stayed locked, but the lights were on and I saw a car in the lot. Parking lot is usually dirty, and the inside could be maintained better but sometimes friendly people like any other CVS.
Ta'Mara Williams: Great cashier service
Bella Johnson: My favorite CVS.. i pass every other cvs to come to this 1. Always friendly service. Everyone has a personality and your welcome here. This type of service is so rare to come by in Detroit.. so thank you for all that you do to keep me coming back.
Rebekah Le'Sure: The pharmacy dept is not what I would recommend. They kept filling my medicine prescription w/o my permission. I told them to take me off of the auto refill and someone in that dept. deliberately keep doing so after my complaint. My next doctor's appointment considering removing my prescription from completely. Miracles does happens... not having this problem anymore.
Tameia Fagan: I love cvs , they’re always nice helpful people !! Even tho I only go for my moms medicine & other personal things and I know where it always is , they’ll always be there if I need help with smth else ❤️
Jakayla Anderson: I wouldn’t recommend their pharmacy to anyone for one they often get prescriptions mixed up or wrong, lazy and never want to do their job and not friendly at all.
Coco Lavender: Wait time to speak to someone in the pharmacy is tooooo long
Kristina Ellis: This pharmacy needs more staff members working
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4. CVS - Detroit
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· 46 reviews
3200 E Jefferson, Detroit, MI 48207, United States
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Yolanda Harden: Great friendly service
Jean-Marc Basque: Nothing to write home about...
Kristin Kamin: Absolutely the worst Pharmacy I've ever been too. First last week my Doctor called (1st time)in my prescription. They never called & told me it was ready so I call they say they don't see any prescriptions for me. Then my Doctors office called (2nd time) they say I have to fill out a profile before I pick up the prescription. Okay... go there the pharmacist says it's not ready & won't be till tomorrow. THANKS for not bringing that to my attention before I went up there & waisted 40 mins of my life!!! I guess I'll be switching Pharmacys once again. Also the two male pharmacist are completely unprofessional.
Deanna Maria: The pharmacy is never in stock. The Perceptions are never processed on time.
Abu Taher: You see the employee using phone and telling me it’s close even tho they have 20 minutes left. What can cvs do about those lazy employees??
Adrian Creavalle Sr.: Good store
Wayne Clark: Good deals, nice employees
Catherine Lebiedzik: Pharmacist was very knowledgeable and informative! Thank you for your help!!
Kellyny Nakwa: Pour en savoir plus sur la position de mes correspondant
Spencer Smith: Don’t use this pharmacy. When your doctor calls in a prescription they don’t actually process it. They don’t prepare it or even make sure it’s in stock. Instead, they wait for you to come in or call them to check on it. If they don’t end up having it in stock then you wait an extra week to get your medication. This shows ZERO respect for their customers time and health. If they would do their job when the prescription was called in by a doctor this would never happen. But they just don’t care at all.
Johnny Boy: The customer service at this establishment is atrocious and sad. When I visit this pharmacy, some of the staff are rude and have attitudes for no reason. Furthermore, there are times when I come to the pharmacy before closing hours, only for the pharmacy to be closing/closed long before the actual closing hours. Its frustrating when they don't adhere to the hours advertised on the front of the store, nor notify the public to changes in the hours of operation. Don't spend your money here, cause they don't appreciate it.
Caleb: One pharmacist says it'll be in on the 13th. We come in the 14th, and are told by the other pharmacist that it'll be in the 15th. We come in on the 15th, and are told they don't know when it'll be in. Now we have to go through withdrawals because they don't know what's going on.I don't expect them to know where the shipments are at all times, but if it had been communicated sooner that they did not know when, or even if, it was getting there, we could have tried to get it filled at another pharmacy.Day two without a medication we've been on for almost a decade, because they can't do their jobs.
Raven: Horrible customer service. They made my grandmother cry! I will never ever return. Pharmacy should be ashamed
Darlene Kajil Horton: Extremely RUDE customer service. If you find helping customers too much work for you, find a new job. Terrible in-store experience. Unpleasant and nasty and unhelpful
Detroit Bootblacks Provided by the Draper Family: I love how this place always has deals with their extra care bucks. Store is always clean and orderly at the time of day that I go. Also the staff is nice and helpful.
Sandra A QUEEN: Very organized and customer service is friendly. I always have digital coupons in my email or mailed to my home. The FOOD is fresh and I like saving my money on common everyday items.
Tracy Houston: The general store is very nice
rachel jackson: I have not had a great experience at this pharmacy. They never have stock of my medicine and I have to keep calling a few days later to get it refilled. When I call, I'm put on hold for multiple minutes. I will not be using this pharmacy again.
Shanya Bobbitt: They are very slow and always outta of meds... they wait until you come to pick up your prescriptions to let you know that it is outta stock and will be there in a few days!! This is very inconvenient
angelina campbell: I go there to allergy med. Grab the card, now I have to take it to the pharmacy that's not open...when it should be. All the other workers can say is. "The guy running late" . My head feeling like a bubble and I cant get no help. The workers didnt really seem to care
Olivia Cadieux: Rude as hell and ignored me for a good five minutes they are the exception to the normally good service that CVS has.
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5. CVS - Detroit
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· 56 reviews
1037 Woodward Ave, Detroit, MI 48226, United States
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Tylynn Puller: I love this CVS pharmacy "Anil" downtown Detroit, is such a joy to do business with, he makes it so much easier when I pick my prescriptions up, he is so helpful and explains everything and is very knowledgeable and informative. Out of all the CVS pharmacies that I've been to, this he is far more the best.
Theo: The staff TODAY was excellent, the best I have experienced in years of going to this location. Your FEMALE staff is very capable and helpful ALLTHE TIME! Please keep your female staff!
Jessica Nathan: Went in for a quick errand and when I wasn't able to find what I needed, an associate was quick to help and was also helpful on the self-checkout kiosk. The only downside were the panhandlers out front, but that's not really within the store's control. Otherwise, the place is neat, and associates are nice.
Mel: The pharmacists here are more efficient and kinder than those at most any other location I've been to in metro Detroit. They do a great job.
David Squires: This morning I was in Downtown Detroit and I stopped at CVS to pick up a few things between bus transfers. I found the customers and employees very friendly. After picking up my things and I was out in 15 minutes. I am glad that your store has Self Serve Checkouts. I used to go to CVS in the GM World Headquarters,(Formally Renaissance Center)before CVS Closed Permanently. Whenever I am in Downtown Detroit and I will be stopping in to pick up items I need between bus transfers. Back in the day,I still remember when this used to be a Sanders Bakery and Ice Cream Soda Counter in this building.
Katherine Guyton: Friendly and very helpful. Not a long wait in lines.
William J Carter: Bought several products in the ‘buy one, get one free’ category. Did not know I needed a CVS card to benefit. At checkout, the CVS associate both suggested and quickly organized one. This also benefited my wife who was with me and purchased products under the similar offer. All the representatives were very helpful and apart from the cashier there was also someone who was constantly intervening to help - speeding the checkout process, helping people to use the self cash out process. Very impressed by the service of all CVS staff.
Wil Costigan: Staff were really friendly and helped us find what we were looking for.
Marvell Miller: Great service
Clare Kaiser: Anin the pharmacist is WONDERFUL! He remembers me every time I go in. I really appreciate his kindness and attention to detail. I feel very well taken care of. Outstanding job!
Devine Taylor: Pharmacy is very good about refilling orders . Also very timely services
y b: Visiting this CVS location is a demonic experience! If you don't mind being mistreated as though you just stepped into the pit of HELL, then this is the CVS location for you!! Please note that I am not talking about the pharmacists. As a customer of CVS for well over a decade, this location is by far the worst. The staff's customer service skills are severely lacking and the turnover rate is very high. I am always satisified with the variety and quality of the products. However, the staff members are so rude and ignorant that I am often aggravated and frustrated after my visit. Needless to say, I will never ever do business with CVS again!!!
Regina Clark: I’m sorry it has taken me years to post this but I wanted to say Anil Sheta is the best pharmacist ever.Several years ago when my Epi pen was really expensive, Anil would always take the time to help me find a coupon. I didn’t even know there were coupons for prescription medicine. He also did the same for my husband’s medication. In addition to helping us save money he was just a really nice guy and every interaction was great!Huge shoutout to Anil for his dedication and amazing customer service. If we had not moved out of state we would still be going here!
Doretta Wilkins: I just love it when I can use my cash back rewards and get more with my new receipt.
Jay Smith: This store is at a very convenient location for me and it has all the stuff I would want.
Lacy Walker: Employees are unpleasant
Kelsey: Pharmacist goes above and beyond to be helpful and accommodating. Difficult to find parking though
Brandy Salters: I am very upset about the customer service at this store. They had my daughters prescription two weeks in advance she went to pick it up yesterday and they did not have it. I then had to call the pharmacy myself because she is away there at school I spoke to someone who said it would be ready this early to late afternoon and I told them to call her. Guess what happened? No call nothing, I explained my daughter can’t go with out these meds because of withdrawal symptoms they didn’t care! Find some other place totally not a good pharmacy also took them 20 minutes to answer the phone! Needless to say I was one “ Hot Karen!”
Gregory Hodges: There's a lot of deals you can live with, there's also many items you can get elsewhere for a better deal.It is what it is!
Eric Walker: Ghetto
kent bogdan: Horrible, staff moves at one speed, typical Detroit chip on the shoulder. You visit any national chain in Detroit and it is always less of an experience.
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6. CVS - Detroit
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· 34 reviews
2590 W Grand Blvd, Detroit, MI 48208, United States
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Evan F.: Called to fill prescription, they had it filled within 5min
Francine Whitney: Talk to pharmacist about my prescription that was supposed to be in the refill twice. Never called me to tell me there was a problem talk to me rude. Are you gonna pay that price? I told him I had an RX card well you still got a pay the $600, then hang up on me I had another question about a flu shot. this is the second time I had a problem talking to me rudely and family members. I will find another place and it wouldn’t be CVS. I want to give them a zero rating.
Jonathan Winston: It's kinda different than the other one at Warren and John R.
Tammara Callahan: They have some of the rudest cashiers ever! Prescription pick ups a re always a problem. Even when they're not busy you can't ever get a vaccine. I've gone to other locations without an appointment and got vaccinated.
Heather Finney: Have you ever tried to call the number listed? A loud noise is all you get. Obviously customer service isn't a priority.
Tajhmahal Robinson: The black old lady with bags under her eyes is a horrible worker. She mean mugs customers asking for help because she wont attend to the front counter. I didnt see her put my $50 into the register so I think she took it from cvs because I got my change. She set my bill on the counter and then It disappeared. She also lied and said i had to put $20 minimum on my chime card to reload. I had to refund my tissue and she was upset about that. But there is no minimun according to google. She was just trying to get rid of me. She only adhusted her tone slightly when other customers came to my support. She is horrible with customer service and doesn’t really deserve to be assisting cvs services.
jason green: This has to be the worst cvs in the city of Detroit. They send a message saying my prescription is ready. When I get there in 5 minutes. They tell me they couldn’t fill it because their refrigerator went down. Then I ask why did you send a message saying it was ready for pickup. The pharmacist gets a attitude with me. I’m going to get my prescriptions at Meijers. This makes no sense.
Sun Kara: I went to get a package scan to take back for amazon, now they are saying the ups system is down and that somebody stole the scanner, they need to stop lying, if they dont want to scan packages for returns, then just say that smh
Anita: They always have something useful on sale. It's my favorite CVS.
Melanie Kell: I was in this location on 8/9/2021, and wanted to give a "great job and thank you" shout-out to the helpful and kind cashier named SHANRELLE.I could barely speak due to my cold and I think she could tell I wasn't feeling well. As she scanned my items, she took a look at what I was about to buy and told me the OTC medication I intended to purchase was expired. I was grateful she noticed that because I certainly didn't, and thanked her for letting me know. She was kind and patient as I walked back to the area and grabbed something else, and was genuinely helpful from start to finish. So, thank you, Shanrelle. I appreciate you.
Michael Myers: Lazy workers
Julia Rodgers: They gave me the wrong medication for a completely different medical condition and I ended up taking it for several days. When I noticed and called they told me the prescriber made the error. My prescriber said she did not. I called back another day and they told me they made the error. Huge patient safety issue.
Lygia Rose: So for three days they haven’t had my daughters antibiotics ready nor her vitamin D I called they say they out of stock and ordering it for next day I come the next day now they saying they don’t have it in stock still and to come back now here’s the 3rd day and they still don’t have it ready tell me they don’t have either medication so my daughter has had a prolonged infection for 3days am I the only one taking a child being sick seriously I need to know where I can find a formal complaint! Immediately this is absolutely unacceptable!
A D: Came here to drop of a ups package. Associate was very friendly and helpful.
candace Joseph: The pharmacist and the technicians are beyond rude and disrespectful and they lie for no reason they got mad at me and my insurance company because they didn’t want to give me my medicine that I need and I’m 6 months pregnant every time I go up there to get my medicine filled it takes them 4 -5 day’s just to refill it then they want to blame the insurance company for not giving me my medicine and my insurance company caught them in a lie and transferred all my stuff to a different company and they kept hanging up in my insurance company when they called and was very rude to her as well
Raven Kidd: This is the worst CVS just based on customer service. The manager never helps with any problems he just always tell people he can not help. The employees never greet you or even tell you your total. I live right down the street but I’d rather drive an hour before going back to this CVS.
Spartan KP: Items are not clearly marked. Associate who assisted me kept scratching her scabby arm and then touching products and receipt.
KINGDOM CONSCIOUS: This is the worst form of customer service you can find anywhere in the world. Taking a whole three days to fill a prescription while a patient's life depends on the medication. This place should be closed down.
Simon Posford: Always slow at the pharmacy counter. Today I waited 10 minutes just to drop off a prescription with nobody in front of me.
dahjanae hearn: Staff was nice and helpful
Denaisha Moore: Amazing company
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7. CVS - Detroit
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· 30 reviews
15521 W Seven Mile Rd, Detroit, MI 48235, United States
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Ashley Hill: These companies really need to watch who they hire employees have very bad attitudes and zero customer service skillsI called into the store at 9 am no greeting when answering just hello I had to make sure I called the store at that point and was on hold for 20 plus minutes called from a different phone Kenya says the call that was on hold hung up, I like her here the hold music and she says anyways your order is here soo , it’s the sassy attitude. Nobody picks your job you do so talking to customers like they’re your friend or your mom that made you made this morning is completely unprofessional. Exactly why people don’t go in these areas to places and go far out because the customer service is terrible
Sheila Dorsey: Just Moved To The Area. This Particular CVS Is One Of The Largest I Have Shopped. Product Was Low In Household Cleaning Supplies. Team Associate At Checkout Was Very Kind And Friendly.
D Faison: If I could give a zero star I would. One of the worst! From cashiers to the person that said she was the manager. They do not give receipts for money orders that show how much you paid for the cost of the money order. Customer service is terrible at this location. They do not know how to talk to people.
Teonna James: No shopping carts at all I had to carry 6 items at a time and I’m a old lady. Place is very unsanitary also
Aretha Green: Called the store today asking about a inhaler was told by the person who answered the phone they were out only to make an order via ubereats and the very same item that I was told out is of stock I got from the very said store.
Sammy D: Customer service when I come here is always awesome, long lines but that’s expected most places you go so I can’t dock em for that.This CVS isn’t the cleanest I’ve been to…gives me family dollar vibes.
Sherry Betty: I was at this location Sunday January 30th at 2:44 pm when I entered the store there was not a basket in site there was a lady in line and I asked her was she finish. She said no so I asked one of the cashier's was that the only one in the store and she said yes. How in the heck can you have a store with only ONE BASKET that's ridiculous. So I left disappointed and upset.
Ricky Keys: The most unprofessional cvs I’ve seen around.and they also before they are supposed to .i went there at 8:45 and the security guard just rolled his eyes at me.not knowing that I rushed up there to make it in time to get my baby some cold medicine .they will not ever get my business again
Kat Sanders: WORST experience and customer service I've ever received from a CVS retail store!!! Kenya the cashier they had working this morning acted like she didn't want to be there! I could tell by the way she was talking to the customer before me that her customer service skills sucked and she had no professionalism at all! The service I was looking to get done that has been performed at all the other CVS's, she said they couldn't do and when I asked why...she had no response. I asked to speak to a manager. The manager calls her on the phone and must have told her to call Colleen because she said I did but she said she doesn't want to be disturbed today. Another 10 mins go by and I asked if she could call the manager again. She then calls Colleen and she tells her that Sherman told me to call you because he was busy. Another 10 mins goes by and none of the managers came to assist. So I asked her for the store number and the phone number to corporate because this is ridiculous. She gives me the store number but says she doesn't know corporate number that I will have to google it. I said no, get your manager up here! Sherman finally came up to see what was going on only after going back and forth with her for 25 mins!!! WORST Managers, Cashiers and CVS EVER!!! I WILL NEVER GO BACK!!!!
Vajeania Battle: Tried calling pharmacy I was holding on for 30 minutes never spoke to anyone
A M (Messiah): There trying make us spend 5$ to get cash back CVS I THOUGHT YOU WERE FOR THE PEOPLE WHEN IS IT OK TO BASICALLY CHARGE US A FEE TO GET MONEY BACK COME ON please correct this issue ASAP THIS IS BIAS TO THE COMMUNITY
Harley Quinzel: This location is the best location in the city! Whoever I spoke with not too long ago was awesome and understanding! He immediately pulled my meds from the other location and filled it today!Very compassionate unlike other locations where the female pharmacist is rude and there just for a paycheck
Althea Scott: Every month there's something new, problem after problem. First thing is to be on hold for 15 minutes or better, the pharmacist Peter is Rude and very short with you, the staff is questionable throughout the store, run don't walk away from this location.
Mick workout: Available products, but long lines
Tamara Smith: They always had what I need when I go in there
Tracie George: I like the pharmacy
Sheila Williams: If I could give less than one star I would! I work for a dental office and part of my job is to call in necessary prescriptions for patients after surgical procedures as the doctors representative. I spoke with Syed today who, after taking the prescription, all of the patients information, and all of the doctors information refused to fill the prescription because it contained a controlled substance and he didn't "trust it". He refused to talk to the doctor and said that we needed to improve our systems at the office. All because i refused to fax over the prescription through our virtual fax system which puts patients and our private information at risk! This was extremely rude and a huge inconvenience for our office and the patient. Believe this is NOT the first time but it WILL be the last! Hi
Hollywood pink: Cashier's are horrible slow store always crowded . Oh getting customers are the worse . I'd rather go downtown to CVS on brush street
SCOTTIE SCOTT: POOR SERVICES
Orvell Burrell Garland: Like all other CVS pharmacies I has visited, this vendor has changed through the days to offer new stores with a variety of personal hygiene and officinal drugs.
Tray Baby: This woman that work in this pharmacy are rude and ghetto.
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8. CVS - Detroit
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· 49 reviews
10011 W McNichols Rd, Detroit, MI 48221, United States
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Charlotte Tillerson: With two cars in front of me, it took over 15 minutes to pick up a prescription. This happens often at this CVS. Poor customer service/customers undervalued!!!
Jason Bryant: Pharmacy disrespectful cannot read unable to order medication you will die if you need your medication because they WILL NOT HAVE IT FOR 3-4 days at a time after they already claim to have filled it . Report this store and pharmacist on the state website like I did
Ciara Carter: Staff was very helpful, store was clean and fully stocked with the items I needed.
John Dozier: Pharmacy is not efficient with time whatsoever, I sat and waited in the drive through for my prescription for an inexcusable amount of time before seeing anyone ( I was only the second person in line) . The staff is beyond rude, not accommodating, and definitely not helpful.
Lynette Tucker: I really enjoyed going to CVS I all ways get greeted when I enter the store and ask if I need assistance with anything if I don't they tell me to let them know if I do and they will help me with what I need.
Taracha Green: Nice clean and friendly atmosphere
Wayne Clark: Good employees
Jay Padhya: Great pharmacy manager, great pharmacist and fantastic technicians to address and help your needs.Couldn’t be more happier!!Awesome jobs guys
Marquita Leigh: Worst pharmacy service ever..... continuously placed on hold....they never pick up the phone.... prescriptions are never ready when there sent from doctors offices well in advance ...and .....confirmed that it's been received.... prescription bags stacked EVERYWHERE.....just forget about picking up at the drive through window......I don't know what's worse....the long wait or the fear of getting robbed by the folks walking around and cutting through the parking lot....just horrible....They take on wayyyyyy more than they can handle...... definitely short staff for the workload.....CVS automated systems is a joke.......
Micah Bankston: Wow, I'm not surprised I'm not the only one who has experienced the worst customer service / worst attitude ever with this pharmacist.The pharmacist at this location is VERY rude, nasty and should not be dealing with the public since she doesn't know how to be AT LEAST polite.I've called in prescriptions to this pharmacy and they weren't filled.I've called in prescriptions and felt like I was bothering her.She seriously needs to be handled because no one should have to deal with her horrible attitude daily.I feel bad for her co workers. HORRIBLE person to deal with.
Chris Marsh: If 0 was there that's what I'd give them. I'm on the phone with corporate as I post this only reason I went here today was my pharmacist was closed because of holiday. I'm going to cancel my script
Jessyca Beverly: I was on hold for 40 minutes and the pharmacist came on with the nastiest attitude like I was bothering them totally unacceptable
Latanya Johnson: No one answers the pharmacies phone. I had an emergency and they let it ring for 5 minutes then hung up even after I called back 3 different times.
alayna cosme: They are so slow with the pharmacy and they keep you on hold for so long took up to 5 hour for my prescription to even be ready
Harley Quinzel: The pharmacist at this location has the nastiest attitude.How is she even still working here with so many reports made on her?You can tell who truly loves their jobs and who don't.If you don't like working with the public stop taking customer service jobs!!!
Davina Mayberry: I went into CVS to get pictures printed out for me & my husband new home. A young man helped me out. His name is James! This was the first time I've came in this store out of millions of times. He was so Polite.thanks James You rock He was Polite to everyone that was in the store . I never gotten this treatment before at this location.
Aisha Harris: Absolutely the worst customer service! Meds are never ready and billed to my insurance.
Lil Clout Exterminator: Whats up my dawg tony
KD Assignments: Yall might wanna check that dumpster frfr.
shaunte pyles: Pharmacy department must be stressed out. They are not professional and they act as if you are irritating them. I will take my business elsewhere.
Kasandra Roberts: Really nice people
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9. CVS - Detroit
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· 42 reviews
19900 Van Dyke Ave, Detroit, MI 48234, United States
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10. CVS - Detroit
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· 22 reviews
16800 Schaefer Hwy, Detroit, MI 48235, United States
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Moses Adewole: Nice location to shop, customers friendly.
Lenord Vaughn: Good product
Beverly Marshall: The sales associate was very helpful and kind.
Arkissha Key: Quick service to get my covid19 vaccine
JayyBoogieeWit DaHoodiee: Service is terrible never answers the phone I called and the phone was ringing for 6 minutes before I hung up .
Delayna Semaj: VICKY (terrible manager).. you have very terrible customer service skills or lack thereof! How dare you answer the phone, do the greeting and then Hang up when I ask a question! Called back five times and each time they would hang up on me! I hope CVS notices your poor way of conducting business with customers and chooses to FIRE you!!! This CVS doesn't even deserve one star!!!Oh and I have the recording of your blatant disrespect.. CVS hit me up if you need it!!!P.s.: I listen to my recording after writing this review and decided to come back and edit a few things... Not only is Vicky a horrible manager but she also tried to throw Brittany under the bus as if she was the one doing the hanging up when in all actuality it was her!!!
Cherryll Hill: I had recently received a covid vaccine there. The Nurse that handled me, he was very nice and concerning. The store is always neat and clean.
Brent Matthies: Came here for my COVID vaccine and received excellent service. Quick, efficient, and friendly. However when making a purchase, the front desk was short staffed and the line was quite long.
GRETCHEN ALVAREZ: CVS ON Schaefer very bad no milk for weeks....
Larry Taylor: Good
Sana Abdullah: The FIGHT that broke out between employees and suspected thief. The new manager who stood behind the counter doing ABSOLUTELY nothing. The cashier yelling call the police but who wasn't able to do so. The INABILITY for your employees to call for emergency services on your main phone lines. The lack of CLEARLY needed security. I could go on. Absolutely the worst experience ever!!!!!!
Amanda Marble: The Pharmacist and pharmacy staff are the rudest personnel I have dealt with. I was left on hold for over 35 minutes, trying to call in a verbal order for a patient, hung up on twice, and when the pharmacist finally decided to take my call, he was outright rude to me. I will never refer any of my patients to this pharmacy. They do not practice CVS' policies, which I personally know, because I used to be a CVS employee. DO NOT GO HERE!!!
Keona Mcknight: Terrible customer service and they have no idea of there store policy.
Hafsa Grasty: The pharmacy people saw me and blunty ignored me sitting in the drive thru. I rang the button and waited almost 20 minutes. I would expect professional business behavior from them. At least acknowledge a customer and say hold on or something
Robart Westbrook: Because he said my neighborhood
Anthony Williams: Very nice and helpful
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11. CVS - Detroit
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· 20 reviews
12907 E Jefferson, Detroit, MI 48215, United States
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12. CVS - Detroit
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· 35 reviews
1935 Campbell St, Detroit, MI 48209, United States
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13. CVS - Detroit
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· 52 reviews
6862 Michigan Ave, Detroit, MI 48210, United States
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14. CVS - Detroit
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· 46 reviews
18585 E Warren Ave, Detroit, MI 48236, United States
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15. CVS - Detroit
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· 28 reviews
22001 Eight Mile Rd, Detroit, MI 48219, United States
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16. CVS - Detroit
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· 32 reviews
18585 Dale St, Detroit, MI 48219, United States
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17. CVS - Detroit
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· 38 reviews
13580 Grand River Ave, Detroit, MI 48227, United States
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18. CVS - Detroit
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· 65 reviews
19851 W Warren Ave, Detroit, MI 48228, United States
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19. CVS - Detroit
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· 35 reviews
10652 Gratiot Ave, Detroit, MI 48213, United States
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20. CVS - Detroit
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· 25 reviews
200 Renaissance Center, Detroit, MI 48243, United States
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