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1. SEPHORA - Troy
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· 203 reviews
2800 W Big Beaver Rd, Troy, MI 48084, United States
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Monisha M: I moved to MI not to long ago and I travel a lot due to work internationally and locally. As a rouge customer, I have been to many different Sephora store and never got this kind of exceptional service from an employee like this before. I was at the store on Friday 04/21 around 2pm. Her name is Ting, she greeted me as soon as I walked in the store and helped me out with the Armani products. This Sephora store is the only one that carry’s Armani products from where I live. She made me feel welcomed and made sure I was satisfied with what I was looking for. Took her time and shade matched me to where I feel satisfied. Not only that, she constantly checked on me to see if I need any more help. Employees like this is what makes me come back to Sephora compared to the competitors. Please recognize Ting for her exceptional service. Not only her, all of the ladies in the front and the two ladies by the perfume section did an amazing job in asking me if I need help. Thank you for making me feel welcomed and happy!
Tina Tierney: Currently they have a sale for members on everything in the store including Claudalie
mohammed hossain: THANKS for make my daughter happy great service
Laurel friedman: Michael!!! Give him a raise. Lol.I was looking for a certain shade of glossier skin tint and he got it out of the back for me and also helped me pick out the perfect shade of concelear by kosas. 3 he really made my experience at Sephora special!
Tilly B: Really helpful and kind staff, 3-4 employees on the floor asked how they could help me out. Amanda helped me color match for a foundation stick that would work with what I already had a home. The shade is literally perfect and Amanda saved me from leaving with something I wouldn’t use. My makeup looks gorg and it was a really great experience.
Walid Kattan: it was good experiences
Sewer Boy: Amanda was so kind and really helped me find my footing as a total fragrance newbie!
Latina Alexander: A variety of all kinds of cosmetics and beauty supplies
Brendan Ruston: Very clean and well managed store. The employees were nice and helpful. Sami at checkout was so kind and patient along with being so knowledgeable about the stores products. If I could give her a raise I would.
mo mengjie: spend $120 without any samples
Todd Jones: Just so many items...
Nestor Gomez: Nice place the people on the site are really helpful when you are not sure what you are looking for, and guide you in a wonderful way!
Ab Cc: Very helpful and stocked
Ashley Wolski: I went in there and employees were judging me cause I didn't dress to nines and thought I was gonna shoplift or was to poor to shop there. Extremely rude.
Breakfast At DD's: I went to Somerset Sephora, and I finally had a good experience, usually the workers don’t know much as me. This time I ran into a worker named Bella and had a good experience, she helped me find everything I was looking for, and was nice on top of that. I hope Bella be there every time I come to Sephora
John Kenned: Lots and I mean lots of makeups
Erin Reyes: Went in looking for benzoyl peroxide products, was told by a lady that they didn’t carry any and then she interrogated me on my choice of product. Meanwhile I found 2 benzoyl peroxide products, the exact ones I was looking for, on my own. Ironic enough, they were located right in front of her. Ended up leaving empty handed though, since I was so put off by my experience.
Arshia Ali: The people here are so helpful! It was a delight to go shopping for makeup.The products and services are enough but the people make it much more pleasant ✨️
Margaret Topous: 🛑Whoa...so busy! 😳 Not sure one more person could fit inside.Asked for a couple of samples and they were not marked, though I asked.😕There were staff standing around who could help but did not. They seemed at a loss. Seriously have never seen the store so chaotic. 🤯😵😑Hope they get their act together before holiday shoppers arrive.I went to another Sephora location to spend $$$. It was just too much at Somerset store.
Carolyn Smith: Great customer service and selection of products.
Tara Byrd: Rom Ford extreme...Wow I think I found my new perfume...when I say it smells so good man that an understatement I would recommend to friends and family for sure.i wouldn't change anything about the scent. The scent nice a fresh a little fruity musk smell.
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2. SEPHORA inside JCPenney - Taylor
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· 97 reviews
23000 Eureka Rd Ste A3, Taylor, MI 48180, United States
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3. SEPHORA inside JCPenney - Roseville
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· 362 reviews
31510 Gratiot Ave, Roseville, MI 48066, United States
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Jennifer Schodowski: Was very organize and very clean and had a lot of new arrival s
Felicia: They always have great sales! Great customer service too!
christine watson: Great service
Lesa Bucceri: Long lines and few cashiers.Store was a mess, too bad customers trash it. I usually go early at opening to shop without the riff-raff that trash it, at my location.Cashiers are usually nice and try to get you the best price.**Maybe signs would help to tell customers to hang clothes back up after trying them on, and not getting makeup all over them and tossing them on the floor.**
Rx82n: Some really great service/workers, and got this really really sweet jacket from there i wear almost everyday
Margaret Topous: Staff greeted me and the store was clean and organized, however, I still couldn't find what I wanted because dress selection was not great.
Pat R: Helpful staffSome great deals
Christina Sharp: The lady at the register was very helpful nice patient very polite
Lisa Bannerman: They have a very very nice variety of everything they have deals nice friendly helpful ppl always enjoy shopping while their
Fanta Smole: Just didn't had what i was looking for but nice staff
Tonya Adams: Lots of items, long lines but moving pretty quickly.
Carolyn Young: Friendly assistance
Ryan Berney: Good sales and friendly staff
Robert Quinn: A wonderful sales associate named marlita helped us complete the sale! She had wonderful patients and was it a pleasure to deal with. Thank you jcpenney!
Rhonda Grissom: Buy it while it's on SALE
dan k: The sales are exceptional.
Sonja Brownbey: This is the first time i went to JC Penney and the employees were with big smiles 😃 and would speak to me first or speak back when i spoke to them first. Continue the smile
Deborah Hill: They have good sales. They keep the fitting clean. The front of the store at checkout has been updated. More thought into the rest of the store needs to be updated, layed out better, and less cluttered. Most of the personnel are friendly and helpful.
Jackie Jenkins: Always able to find what I need , get proper assistance and get in and out .
John Twardecki: Great friendly staff
Tour guide Of USA: Clean
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4. SEPHORA inside JCPenney - Troy
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· 51 reviews
700 W 14 Mile Rd, Troy, MI 48083, United States
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M B: Wish I could give it 0 stars. They never have anything and they always pack up the store 30 mins before closing. Wouldn’t recommend
Happy Family: Always happy
Stephanie Scott: They did not have what I wanted from Sephoria for my daughter's birthday but I went across the street to Kohl's and got everything I needed. Also, the workers never acknowledged us until they saw us leaving.
Catherine Robertson: Associate wasn't knowledgeable,Store was clean and organized
La N: I needed a new concealer with a more appropriate color for me. I decided to check if Sephora could help. Jasmine was there that day and she said she could help. She was the only employee there for a little bit of time so I offered to leave and come back. She encouraged me to stay so I did. And I am so glad I did. She taught me so much about color and covering dark circles under the eye. I got the perfect correction for the first time in my life! Thank you, Jasmine.
Margaret Topous: Still my favorite Sephora nearby...and always better than Ulta anywhere. They are transitioning, and will become a new beauty store in about a year, but for now they are MY SEPHORA and anyone working there is wonderful.
ANTHONY GORDON: Very good
Muhammad Imran Safdar: Great variety of all ladies makeup and gift sets at very reasonable prices. My wife and daughters love it.
Danni Joshua (Nativebeauti50): Nice store. Staff was very helpful and friendly.
Shoaib Bhutta: Nice staff 😊
Vernal Tiller: Sephora has make up and products for all skin types. Enjoy shopping there. The staff is very knowledgeable.
Andrea Ali-Boulding: Very friendly service!
randallECTRIC: I bought a men's fragrance blind because they did not have testers or samples at the time..the scent was not what I expected and made me nauseous.. Came back the next day and they returned it no problem..they even looked my purchase up when I left the receipt in my car,very helpful ladies in Sephora there
Nahla Jarbou: The best love coming in very friendly
Sadeek: Good experience
Zina Qiryaqoz: Wonderfull staff and good things
Wendy Simpson: I want everything in the store lol
Roxi Barber: I had a great experience here! Cosmetics stores usually intimidate me because the workers all usually stink, but the young girl who helped me here was so awesome!! She helped me navigate all of the selections and options. Helped me with color and brush choices. I can't wait to go back!
janice bogues: The women are very helpful. I find there prices are kinda high, but i love the store.
Stephanie Bovee: Love make-up
Savita Vijay: Great collection
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5. SEPHORA - Windsor
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· 83 reviews
3100 Howard Ave Unit C4A, Windsor, ON N8X 3Y8, Canada
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Fidaa Ahmad: It's beautiful place to shop makeupsI love it ❤️❤️❤️❤️❤️❤️
LAXMI PRIYA SEKAR: I visited the store around last week to shade match and find a foundation. The girls working there were kind, specially the girl who helped me pick the foundation. She patiently asked for what kind of product I wanted and helped me choose one. The only thing that bugs me is, every time I purchase there, I ask for samples, and they always happen to run out of samples. I would recommend they up their samples game at the check out.
Lia Robinson: I am typically always satisfied with the service provided at my local Sephora but I have recently struggled with making a purchase regarding complexion products as they have gotten rid of the samples. When it comes to complexion products it is a very individual experience. I have been told that I need to purchase over 400$ in foundation in order to choose the best one based on how it works with my skin which is frustrating because not everyone has the ability to spare that cash until they can return the unwanted product.The biggest discrepancy with this that is the most frustrating is that this is one of the only sephoras that does not provide samples anymore. If I want to test a product I now have to go out of the country to do so :(PLEASE WINDSOR SEPHORA BRING BACK SAMPLES!
Astrid Elizabeth: The checkout area is much too small, it makes the whole experience unpleasant. I'd just like arm room to use the debit machine when i'm giving u half of my paycheck. Thank u xoxo
Rosemary Lachance: They are not inter in helping older adults.
Cat: Good products and amazing staff
Eva: Very welcoming, there is this one alt person named Grace. They are amazing!!
Nadiya Hussaini: Shanelle always gives me the best tips and puts her heart n soul into helping!! Highly recommend her to everyone 😀
Ariba Samiha: The staffs were very helpful.
Jane Smith: The store is pretty well stocked but the employees aren’t helpful at all. I had to ask multiple times for help and it seemed like they were almost avoiding having to do any work.
Kimberley Ross: Good selection, prices are a little high. I go here to get gifts for my daughters on their birthday or at Christmas. The staff is helpful and knowledgeable. They have a good selection of products.
Sandra Burke: Great went in to pick up my birthday gift 🎁And my daughter and I smelled some lovely perfume ☺
Christine Lynn: Was very busy but the girls on duty were very helpful
Dana Lucier: Clean and friendly
Khatam Zafar: For ladies good and nice choice in jewelry.
Ron Chopiak: Made sense to shop here
E Anne: Nadire was phenomenal! She was so kind and quick to help find me the right products for my skin type and makeup. Ill definetly be coming back just for her expertise and service!!!
HL SH MK: Like other locations. Free parking. Awesome staff
Alisa Dauti: Absolutely atrocious! Sephora should do better and hire better people to manage and lead their store in Windsor. The way their management team & leaders talk to their employees is unacceptable. Don’t even get me started on the customer service either. Will never be shopping at Sephora again. If I could give this 0 stars I would.
marwa shaker: I visit the Sephora at Devonshire mall really bad people I can’t purchase anything because they prevent me to try anything from tester
Eric Chiasson: As an Instacart shopper I was taken care of swiftly and was directed to exactly what I needed to complete my shop! The staff were so friendly and knowledgeable on all the products they offer making my job a breeze. Outstanding customer service and an incredible selection of beauty products! 👏
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6. SEPHORA at Kohl's Troy - Birmingham
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· 7 reviews
1265 Coolidge Hwy, Troy, MI 48084, United States
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7. SEPHORA inside JCPenny - Westland
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· 18 reviews
35000 Warren Rd, Westland, MI 48185, United States
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8. SEPHORA - Novi
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· 76 reviews
27846 Novi Rd, Novi, MI 48377, United States
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Laya Antonescu: I usually get amazing help from Sephora employees but there was a woman with blonde short hair who was absolutely rude. I came around 5 and it seemed as though I was an inconvenience to her even though I never asked for any help, I was browsing. Thank you to the kind woman at the door but I will not be coming to this location because of my experience.
Shawntel Harris: I ordered a bottle of cologne before cut off at 5pm, for same day delivery by 9 pm. I get an email that says my order will arrive by 8pm. 8pm comes and the order is still in processing. I call the store. A lady, not sure if she was a manager or not, told me that they close at 8pm and that’s why I didn’t receive it. I asked how can I be reimbursed for my $6.95 same day delivery fee if I didn’t get it the same day and I ordered before cut off. She then told me “you can cancel the order”. Cause apparently that was going to fix the fact that I still WANTED my order!I don’t recommend same day delivery at this location.
Mustafa Salam Abdullah: Great place we found what we needed easily helpful staff even though they were busy.
Jason Lee Richert: Had to return an item purchased yesterday. Staff was ultra friendly & helpful today too!Not a cheap storeThey have a lot of different fragrances to pick from
Stephanie Stringer: I asked my husband to go in and get me a sample of a perfume while he was at the mall that I was going to buy if I liked it. (I have a birthday coming up and I like to treat myself) When my husband went in and asked a worker for the sample, she rolled her eyes at him and told him that they don't give out product for free.1. She could have politely told him no, but instead she gave him an attitude.2. Sephora gives samples for EVERYTHING.I can't say I'm surprised given Sephora's reputation...but I guess I'll be buying elsewhere.
E K: Need more staff
Jill Marie: Even though it was almost closing time I was helped right away. They helped me find what I came in for! And it's Christmas season coming to an end!!
Denise Gleeson: Freindly staff knowledgeable of product
Austin Johnson: My girlfriend buys items from here all the time. Everyone is so helpful. They are happy to help anyone out. They know all of the answers.
A St: NOTORIOUS for having stuff “in stock online” and then canceling your pick up order for not actually having it in stock. Very poorly run inventory. Also when going to pick up an order you sit at the front of the store waiting for an employee to help you and they just walk right past you or tell you they can’t help they’ll find someone and never do. This has happened on many occasions
Jasmin Marie: My last few experiences at the novi store have been terrible I was in the store twice with no one asking if I needed help so I just left. The shelves were literally empty for weeks but online it says it’s in stock just wasting gas to not be greeted or helped and no products in stock. I never have this problem at somerset Sephora so I’ll make the longer drive there instead from now on.
Kim Jaksim: Heather was so helpful ❤
M: They never have anything the website says is in stock. If you order it online to pick up in store, it will be canceled or you'll get there and they won't have it. Why even offer in store pick up?
Gabrielle Arnold: They had the products I was looking for, and the lady who helped me was nice. No complaints!
Adrienne McCain: Great customer service
Marisa Brown: Everyone was super sweet and helpful.
Ken Subala: Obviously a female-oriented store. Went to pick up a gift card for my granddaughter. Decided to check out the limited selection of men's fragrances also. No Creed products displayed. No male personnel on floor, or male customers besides myself at the time.. (Sunday approx 11:30 AM)
Rachel Staggs: The Sephora is decent but I just don't like how the sephora representatives push make up off on you that you're not even wanting..Quite a few of the customer service representatives there are clueless and don't know much about the product that they're selling!!
Cyndi P: Large store and inventory. The sals clerks were quick to offer help. Well lit and laid out. Much nicer than Somerset mall's cramp location.
Isabella Collins: I was there today, and I don’t usually write reviews but there customer service is too poor. I came in the store to find my foundation shade. I was there for 30 minutes no one asked me if I needed assistance. It looked like they had corporate in store, so you would think they would be more polite and helpful. At one point I went up to one of the ladies in the front who was just restocking the tester sponges to see if she could help me, she completely disregarded me and goes “yeah you have match the foundation on your face” like LOL okay? But why are you in store standing there? to help customers right? Im like okay and she turned back around and she went back to filling her tissues. I was in the store for an hour!! At least 4 associates saw me and NOT ONE came up to me to see if I needed anything. The only person that even acknowledged me was actually the lady who I believe was corporate. It was completely unacceptable. If you’re looking for any assistance don’t come to this store, you’re better off going to ulta across the street.
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9. SEPHORA inside JCPenney - Sterling Heights
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· 46 reviews
14300 Lakeside Cir, Sterling Heights, MI 48313, United States
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10. SEPHORA - Clinton Township
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· 115 reviews
17410 Hall Rd Suite 167, Clinton Twp, MI 48038, United States
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11. SEPHORA at Kohl's - Sterling Heights
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· 4 reviews
44200 Schoenherr Rd, Sterling Heights, MI 48313, United States
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12. SEPHORA inside JCPenney at Fairlane Town Center - Dearborn
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· 43 reviews
18900 Michigan Ave (US 12, Dearborn, MI 48126, United States
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