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1. Al Serra Chrysler Dodge Jeep Ram - Grand Blanc Township
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· 2396 reviews
6185 S Saginaw St, Grand Blanc, MI 48439
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Anthony Jones: Service writer's did there job,but not customer corgoil, waiting rm not comfortable at all,employee at desk in front of waiting area, seemed upset when another customer asked to have the TV turned on,not very customer friendly.
Cheryl Tomaszewski: Friendly staff. Always do a great job. Very professional.
Alex Lowe: Overall friendly. Woman who took me in was very nice (I’m sorry I can’t remember your name) and service took the usual time.
Jon Benjamin: Good service
Kat Ryan: Above and beyond! I have a child with Autism l who didn’t do well with a recent change in our vehicles. When I reached out to Owen Bishoff and Kristina Berishaj, they went above and beyond to help me fix the issue and insure her safety. I cannot thank them both enough (and the management team) for helping when they really weren’t required to. This dealership really does treat you like family.
Karen Dice: Whitney (service dept) was very friendly, efficient and knowledgeable.
dale sypho: Very courteous service and the service was very fast. They didn’t keep me waiting.Thank you.
Todd Duby: I was not at Al serra for oil change. I just paid for oil change for a friend. Now AL serra won't stop pestering me for a review. So here it is. I have no idea how the experience was as I was not there and it was not my vehicle. I have recieved several text wanting a review and they just won't stop so I filled this nonsense out. If you really want to know about my experience with AL Serra body shop out was the worst experience ever. Please contact me and I will show you pictures of the poor work from body shop.
Colin Leffert: Great team!
Elizabeth Craig: Andreas was amazing and helped me out finding the perfect car and price! Thank you! Definitely recommend him to get your new car and the dealership in general!
thomas honnen: Michele was very helpful and friendly. The service was also faster than expected. I will definitely be back.Thanks, Tom HBurton. MI
bsusa election_committee: Great service and great people, specially the service man: Fred
Kara Myatt: Great! Appreciate all Steve's help
Susan Ryszawa: Fred was very professional and treated me with respect. He was empathetic with me and my situation. I felt he went above and beyond with making my visit as smooth as it could be. I truly appreciated him being understanding and straightforward with the details of my tire repair. He is probably the only reason I would come back in for another repair on my van. Thank you Fred for giving me great customer service!
Robin Hartman: Randy was easy to work with. He answered my questions, and was helping me even though he was waiting for on an appointment to come in. It was probably one of the easiest purchases that I've had. I am going back to him to deal with my leased car that is coming up.
Mike Burton: Erik is great! Always finds us exactly what we are looking for the right price. That's the reason we have been going back for nearly 6 years! ALL BLACK DODGE RAM!
Richard Frazier: Al Serra, Agents treated me like I was a king
STUDIO 72 - HIT THE SUBSCRIBE BUTTON: The diagnostic prices are way TOO HIGH AND SO ARE THE PRICES OF YOUR NEW CAR & JEEPS !!!! Repair and labor rates are also TOO HIGH , people are gonna start doing repairs themselves and keep their cars longer rather than buy new cars !!!!
Janet D: Always great courteous service
Charlie Arnone: David Garr and Fred Wallace are top notch folks. Made my service request as simple and complete as I could have asked.
Kimberly: I took my 2020 Grand Jeep Cherokee in for an oil change and customer service was superb! Everyone was friendly they answered all my questions, my car went back for service and was ready in just one hour. This is really good since I made the same day appointment online and the appointment system was very user friendly. I'm new to the area so this was my first time and I know I have found the dealership where I will continue to have my car serviced.
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2. Randy Wise Chrysler Dodge Jeep Ram - Vienna Township
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· 1115 reviews
4239 W Vienna Rd, Clio, MI 48420
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Guillermo Morales: The best dealership in Clio hands down. Friendly and welcoming staff that will work with you to get the vehicle you want. Had an exceptional time working with (Bret) to get a SUV and he came through far and beyond. I am a very happy customer!
Ronald Davis: Awesome place and awesome service Ron
Terrie Richardson: We dropped off our dodge caravan to be fix Aprill 10th we made 3 calls to service as of April 24th they still had not even looked at, picked up van and will never go back there to fix a car or buy one
Raeann Gatenby: Been coming here for years for repairs. They are always friendly. Had a heater core issue and when dash was put back together my radio did not work. Had to turn around and go. back and only fixed my Sirius. Am/Fm would not work. After an 1800$ job it should all work and they should have cleaned the greasy fingerprints off inside of windshield .Still have to drive back out there to resolve the rest of the issue. Of course they won't charge me for that, but what about my time and gas money? Not so happy this time.
Stacie Kovatch: Cody Spencer really took care of us today. We drove from out of town to look at a truck at a different dealer and we stopped here only because we were in the area. Cody listened to what we were looking for and found us a truck that fit our needs perfectly. We are very happy with our new purchase. Thanks Cody!
Tony Walker: Great mechanics, need parts see Tim or Eric the third one is a sour grape she is a bit ornery. Andy is awesome in service dept.. prices can be steep but it is a dealetship so cut them a little slack.
Mr MoveMaker: Sells cars with irreparable frame rot damage that are unsafe to drive...
Slash Gold: A picture is more than a word
Steve Pellow: Very easy and polite to work with on purchasing a vehicle BUT very very bad on getting small items fixed that was agreed on after you sign
Tony Nachos: 2 weeks for a poped tire... no more information. Just gonna take 2 weeks.
Leonel Maldonado: Good Service and friendly People
Roy Pesta: Great salesman. Truck was worn more than desired
dennis coles: Excellent
Sandi Munson: I had some warranty work that needed done and they took care of me, no questions asked!
Erik Burt: Avoid this place at all cost especially for employment management allows employees to assault other employees with no disciplinary action and management is hostile towards their hourly employees!!!
Chris K: I bought a 2019 Ram 1500 two weeks ago from here and absolutely love it. I put in an inquire online and Len called me the next day. I told him everything I wanted and what kind of budget I had, and he nailed every single thing. He worked with my schedule so I could take the truck for a test drive. Casey came in on her day off to do the paperwork and I brought the truck home within a few hours. Both of them were just extraordinary people. Normally buying a vehicle is boring and time consuming but their hospitality made it very comfortable. They were straightforward and detailed. I couldn’t have asked for a better experience. I highly recommend shopping here!
Nick Wautets: Bret made the car buying experience as painless as possible. 5/5
Maegan Rose: 10/10 DO NOT RECOMMEND!!! Bunch of crooks, 16,000$ car and not even driven 3,000 miles since I bought it and so far I’ve paid 200$ for new battery and another 275$ for front wheel bearings that are so bad they are welded to my car and won’t come off on top of my 322$ car payment ALL in 4 days!!! I’m not happy with their service at all! Started from the beginning too took two months to get the title because someone in their titling office kept lying to us about doing her job! All BAD experience!! DO NOT trust that they did full inspection take it for second opinion before you buy!!!
jennifer bourne: AMAZING! WONDERFUL! AWESOME! I cannot say enough about how absolutely fantastic they are! Brett found us a vehicle we love and Casey in the finance department got us taken care of. They all went above and beyond!
T N: For new and used cars I highly recommend seeing Ben Smith! He always takes care of me keeping me well informed and helping keep me up to date on my service- i love my car! Thanks Ben
Erika Ech: 10/10 would recommend buying a vehicle from Ben Smith here! He made the whole process from start to driving off the lot a breeze!
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3. Randy Wise Chrysler Dodge Jeep Ram of Durand - Durand
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· 412 reviews
902 N Saginaw St, Durand, MI 484291264
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Patrick McCaskey: Really shi**y customer service and communication. Confirmed availability for a car 4/10 @ 11:00AM with a Alice L., confirmed we should test drive first which is located 1 hour and 45 minutes from home. Received multiple confirmation appointments from Alice L. and Aaron Erway regarding my appointment the following morning. Received a call @ 9:30AM 4/11 (15 minutes away at this point) to confirm appointment from some girl, and I'd be with Jay today.Get to the 'dealership', and was told by Jay that apparently the car was sold for auction that morning? Don't get how a car would be sold for auction that quickly when someone literally was ready to pull the trigger on buying it and HAD AN APPOINTMENT TO SEE IT SCHEDULED YESTERDAY. I've purchased A LOT of vehicles, and this situation was the weirdest, most unprofessional experience I've ever had with a so called 'dealership'. Idk how someone wasn't able to confirm availability of a car in your lot within 24-hours, or why said car is still listed on your website? This should have been communicated the morning of, not when I'm almost there by some stringy blonde; you open at 9. Being a car salesman isn't rocket science, do better.
Jeffrey Checker: Alyssa Hill was our salesperson and she was awesome! She helped us get into the vehicle we wanted, and couldn't be happier.
Angela Matznick: Three years ago I went to buy a jeep and Dean was my salesman. Dean was absolutely amazing, so last week I went in to buy another jeep and found out Dean was out of town. Luckily I talked to a lady named Lisa who was also fantastic. I told her that I wanted to make sure Dean got my sale even though he wasn't there, she reassured me that she could take care of everything but make sure Dean would get credit. Lisa took such great care of us and was so helpful it made our purchase smooth and easy. On Monday I got a text from Dean thanking me. This is why I love to purchase our vehicles from Randy Wise!
smkr2012: Highly suggest fixing this situation before the correct people are contacted and force you to take action.
Scott Sheldon: Buyer beware, they like to sell orderly people rotted out cars and won't do anything about it when brought to there attention. Bad business to deal with.
Richard Schott: Sells unsafe vehicles to people.
Jennifer McGrail: Best dealership and service department I've been too. Local town feel with exceptional service. I absolutely will refer all my friends and family to Randy Wise.
Chris Alen: Dean was the best thanks buddy
Margo Kincaid: They treated us great and put us in a great affordable car
STEPHEN PRATT: Superior dealershipWe have purchased alot of cars from Dean.Service department is TOP NOTCH!Especially David.
Jared Lloyd: Dean was a pleasure to work with
Khoa Le: Thank you a ton of thanks Mr. Dean MeadowsAppreciate you for helping me purchase2014 Ford focus . Thank you again.
Matthew Wasson: Went for service, very nice people.
Kyle Williams: Awesome experience. Kind salesmen who want to get you mobile.
sue lantz: Wonderful staff and service
Todd Schmidt: My wife purchased a vehicle here during summer, and I must say this store has wonderful services. We are quite elderly so the extra help they gave us was fantastic. They did not make us feel like burdens at all with our needs. Their website is also very nice. It was fantastic having nice quality pictures and videos of the vehicles so we could take a look at them before we even got to the store. Very helpful for decision making. Keep up the good work guys!
Traci Thompson: Fred is one of the nicest people we have ever meet
Melissa Raley: What happened to Randy in the Oil Change Department. He was always so friendly and helpful. The new person in charge acts like they do not care. Just how can I help you and gone. Not acting like concern for customer. We came to this spot due the customer service we received. Have not felt that way last two times we had our oil changed and Randy was not there.
Rhonda Draheim: They care for you and they don't lie to you
Kristina Brown: I stopped in during my lunch hour (I only get 30 minutes but live down the road) yesterday to get an oil change. The men that were there were extremely helpful and got me in and out with time to spare before having to get back to work. I’ll definitely be back for future oil changes and/or any car issues.
Ben Geiger: Always friendly and patient.I have taken my jeep 🚗 Patriot here for different issues throughout the years and they get my Jeep 🚗 all fixed 🤕 up everytime. I needed a heater 🔥 core last time and they had it fixed in no time flat. Today I'm in for a bad ground somewhere for my front right turn marker. Highly recommend the service department 🤠
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4. LaFontaine Chrysler Dodge Jeep Ram of Fenton - Fenton
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· 1603 reviews
16555 Silver Pkwy, Fenton, MI 48430
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Megan Quinn Norfleet: They were great for the purchase of our brand new gladiator, but needing warranty service has been a nightmare. One of those dealerships with no after sale customer service. Love our Jeep but will not buy another vehicle from them. Will find another dealership that takes care of their customers post sale!!!
Lisa Lang: I recently purchased a car from Dan, and it was an absolute pleasure! From the moment I met him, he made me feel comfortable. He was friendly and accommodating throughout the entire process. He always answered my questions quickly and took the time to explain all my options. His customer service was impeccable. He made the car buying process stress-free and enjoyable. I Highly recommend Dan! He truly cares about his customers. Thank you, Dan! You're awesome!
eric light: Mike the service manager does a fantastic job.Had a couple of small issues with a used Jeep Grand Cherokee I purchase. Mike resolved them immediately once it was brought to his attention.Zack and Lynn the service writers also do an excellent job. Lynn acted as a liaison between the dealership and Jeep.What a difference in the way their service department has stepped up. Professional, courteous and result oriented. Their service department is setting a new gold standard on how customers should be treated.Completely satisfied with the results and will definitely be back for service and vehicle purchases.
R DF: I have not been to your dealership in years!
Lee Ann Powell: Great experience!
Brigitte Thomas: I had DREAT, customer service. Bill Feudale was an AMAZING Sell’s Associate. Everyone, was friendly and accommodating. I would HIGHLY RECOMMEND! 5 STARS, easily… I’d really say, more like 10 STARS! ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️
John Zaremba: Purchased a Jeep Grand Cherokee from Dan Provenzola, what a great experience! He and Vera were extremely engaged, from ordering to delivery! Dan and Vera are one of the best sales teams I have ever dealt with and cannot recommend them enough! Friendly, helpful, knowledgeable and super accommodating! Thank you both for a wonderful sales experience!
Dustin Gray: Just can't fathom paying close to $1000 a month for a vehicle we don't own when people have the same vehicle a year older for $475 a month.Friendly staff...one seemed a little ... Off. Everyone else was great. Just can't get past the unbelievable cost
Cassey Williams: Handled my trade in. Super friendly and did all they could to work with my needs.
Jeff: Ended up with a great deal on sweet ride. Every employee that I interacted with was friendly and professional. In particular Kurt and Danielle went the extra mile to get us the best deal. They were both extremely knowledgeable and helpful, not to mention a blast. Ive never had so much fun buying a vehicle. As Kurt likes to say…..Best Day Ever!
Hayley Norris: My lease was up and I was on the search for a new car within my budget-which isn’t an easy feat with the current market. I had been to another jeep dealer the day before and was having a hard time getting the salesperson and manager to listen to my wants and needs. I reached out to Feldman via online chat, where I first met Dan Provenzola and Vera. Dan gave me an initial quote based off very little info. When I was able to get in to see him the next day my needs were a little more than what he had quoted me. Needless to say, Dan fought for what I wanted and needed and got me (what feels like) the deal of the year! We all know the car buying/leasing process can be long and boring, but Vera, Dan’s assistant was a pleasure to sit and chat with while she worked on all the paperwork. If you’re in need of a new car, make sure you go see Dan and Vera at LaFontaine of Fenton; I promise you won’t be disappointed!
Brandon Lipari: Awesome! Salesman was the best.
Sequoia Perez: Worst service department. Ordered a part for my jeep and they can’t even call back to set up the appointment or guarantee a rental three weeks out? Service advisor wasn’t friendly. Staff doesn’t give a hoot about customer service.
Jackie Armstrong: Everything
Joanna Evola: Update from 2023: we have now leased 4 Jeeps with Dave. Again, I cannot say enough great things about Dave! Compared to years past, leasing a car now is so easy. Not only was the process done completely through text and email, my husband was able to lower his payment $50 a month from Dave finding an incentive. My Jeep payment is right on point, especially in this market. He finds you what you want quickly and stays within the range you are looking to spend. Their service of dropping off your new lease and taking your previous one is such a game changer for us. If you want someone who is fair, doesn’t waste your time, is excellent at communicating the process and what is going on, go see Dave!2021: Dave was extremely fast and helpful. He found me a great deal! The process was seamless and easy from start to finish. The driver who brought the car was professional and courteous. I am so happy with my new Jeep! Thank you for your help in finding me the best deal!
Patrick McPherson: Not a good experience. Dealer shenanigans include forced purchase of non-disclosed add ons (paint and fabric sealant for $1,295) as well as packing payments to cover an extended service contract I did not want. In both cases dealer was not forthcoming and I had to probe deeply to reveal the ‘hidden’ costs. It’s tactics like this that perpetuate the old school sleight of hand that destroys dealership reputations.
Krista Dungey: The recent oil change other that the long wait was good however I again am having the jeep wobble at high speeds and called for service and they could. It get me in until 5/18/23. Unacceptable. The vehicle has just 25,000 this is the second such incident and I’ve had to resort to taking it to Garber in Saginaw.
Matt Kastner: Ron was very friendly & easy to talk to.
Karen Rice: Very good, explain everything.
Sandra Light: Love the experience we had with the sales team at LaFontaine in Fenton. Dana was awesome. ❤️ Thanks DanaCraneAtLaFontaine.
Burton Bovee: Great
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5. Jim Riehl's Friendly Dodge Jeep Ram of Lapeer-Chrysler - Lapeer
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· 1288 reviews
1515 S Lapeer Rd, Lapeer, MI 48446
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Scott L: I called and spoke with Kevin in service about a key fob issue on my 2011 cummins. I dropped it off, received a call from Kevin with in 2 days about the key fob and also a few other issues after he did a full inspection. I gave him the ok and he moved forward in a timely manor and for a very fair price. Happy customer here, thanks for your service Kevin!!
Kathleen Robinson: Tracy is awesome!!!Goes way above and beyond!
Sean Zayas: Excellent! My buying experience couldn't have been better! Lionel, Shane and the finance staff were fantastic. I've now bought three cars from Friendly even though I pass a dozen other Chrysler/Jeep dealers to get there.
thomas Huber: I just went there to look at my friend's challenger. He had turned it in off lease a few weeks back. I really enjoyed talking cars with a car guy!! Reed Gordon took super care of me! Got the feeling that the other people there were equally as qualified. Just a good experience!! Thanks Reed and Friendly staff!!
Joe Alampi: Theresa and team did a great job. Greeted me and took my car in quickly.
Michael Jaskiewicz: The people were friendly and polite and the work performed was done in a timely fashion.
kurt rundel: Jim Riehl Friendly Chrysler Dodge Jeep Ram goes above and beyond in all aspects of the dealership. I couldn't ask for anything better.
Mark Young: Ty in New car sales was great to work with, and extremely knowledgeable about the DT 1500 that I purchased...he was able to answer all of my questions and even did a follow-up phone call a couple of days later seeing if I needed any assistance figuring out all the options on this vehicle....
Perry Williams: Good solid service always a great place with friendly people who care about your needs
Ace Nedelkovski: Michael N was very helpful. He stayed and communication and fixed my problem.
Deb Love: I had worked 3rd shift and arrived first thing in the morning. They were FAST, friendly and kept me alive with coffee. Great Job!
T Oherman: Great experience bought a used challenger from Reed easy process. He's a nice kind salesman.Love my new car!
Josh Stevanus: Best repair center I've found in the area. Great customer service too!
Amy Anttila: Tim made purchasing this vehicle such a pleasant experience. His knowledge and patience in explaining the detail were incomparable. He went above and beyond to make sure I had everything I needed, both with the vehicle as well as with the paperwork. Thank you so much!
mike polisena: Our salesman Brad is top notch. He made sure we got what we were looking for. This is our second Ram we have gotten from him and he was great to deal with both times. I highly recommend using Brad if you go to Jim Riehls in Lapeer.
Theophiel Huyghe: I had warranty work done. The service was excelent. I was offered a ride to my home as well as a pickup when the car was done. I used the ride to my home as well as the back to Friendly.The car was repaired promptly and was cleaned.I will use friendly for all my warrenty work.
Joni Brooks: I had a recall on my car. My appointment was made in a timely Manner. I used the shuttle service. The work was done quickly and professionally. Everyone was pleasant. I'm very pleased.
Victoria McComas: They found the problem after 2 attemps from another dealer
Dennis: Service manager is Great
beth pacquette: Went for oil change. got right in, and Teresa even had my car washed.
Chris Higginbotham: What a great buying experience. We worked with Shane and he was super helpful and very knowledgeable. The entire experience was low pressure and couldn’t have gone any better. When the vehicle came in that we ordered he had the paperwork done extremely quick. Overall I’m very impressed with the dealers buying experience. Great job!
