Best Cooperative Bank Flint Near Me

Brian Johnson: Teller was very helpful.

derkk48: Everyone there is friendly and helpful especially the loan and loss prevention departments. Even with a moderate credit score I was treated fairly and quickly and got a very good rate.

lisa chant: I was very treated with fairness and punctuality. My loan associate was wonderfully kind, straight forward and thorough!

Cindy Hair: My thanks to Stephanie who helped me with a technical glitch. She patiently walked me through the process & answered all my questions. PFCU, thanks for caring about customer satisfaction.

Mike irwin: Always polite and easy to deal with, Dawn always handles my loan needs quickly and politely.

Cheryl Craig: Dawn is amazing!!! She has worked with me the past 6 years to repair my credit score. Now I have credit cards, a line of credit and a beautiful Buick Encore...THANK YOU DAWN!!!

Nina Hunt: Customer friendly staff, awesome shared branch. I've been banking here for year's before having account here! 😇

Angella Latsch: Great customer service. Very helpful, fun and kind.Thanks PFCU

Vicki Davis: Dawn went above and beyond in helping me fix my error 😳 and helped me in securing and consolidating my loans. I wouldn’t belong to any other financial institution other than PFCU!!Thank you Dawn

Jeremy Stroub: PFCU has won our business.. Very friendly and family oriented company. Special Thank you to Dawn Polovina for all your help these past few years.

Sydney Steinberg: Efficient, informative & co-op branch with outstanding service.

Michael MacKenzie: Great customer service, Hope to deal with again soon

Micayla: Ive been with PFCU long before they were PFCU. They always answer my calls with a helpful tone and willingness to assist. Ive yet to have a bad experience with them. I recently contacted a loan agent and Dawn went above and beyond helping me. She was not only super nice and funny, but she also took the time to explain to me what I didn't understand and answer any questions without hesitation. Even though I live in PA now, I'm still going to stick with PFCU in Corunna/Durand/Flint MI as my credit union because of the amazing customer support and low interest deals.

Gary Warren: Great service as usual!! Have all our car loans and cant get a better rate and service!

Mehgan Barletta: Stephanie was amazing! She helped me when I was having an extremely bad day, and she made it 100% better. I would definitely recommend this credit Union!!

Judith Toles: Stephanie was very helpful..GLAD I OPENED AN ACCOUNT

patricia house: direct and fast. Good service!

Kristina Balcer: PFCU always takes good care of our family. Love that they care about their members!

Jorge Hernanez-Garcia: Make sure that they don’t rip you off when you make deposits. I deposited 8000 and they gave me a receipt for my 8000 after counting it twice in front of me, the first time they tried saying there was only 7720 and I told them to count it again. and after counting it again admitting that there was 8000 and stated they made a mistake the first time counting it to later withdrawing 100 from my account and now they are saying a third person counted it and I only deposited 7900. Be ware I will be contacting the proper authorities.

Michelle Edwards: Dawn P. is extremely awesome!!! She, provides me with the BEST Customer Service ever! She treats me GREAT and is FAIR. She listens, hears and see, what I need as a Custormer. She "ROCKS" and she is the reason, I'm still a Customer. Thanks Dawn you've been with me, from my day one!

Garrison Foote: Go there. They will work with you.

1suvgirl: My first time visiting this branch and I won’t be back. I like ELGA but not the branch on Corunna rd. The teller I had had an attitude. I don’t if she was in a bad mood but I didn’t like the way she acted with me. The line was long n it was busy. Someone had to come from the back to help out.

Anita F: Wade was professional and friendly when providing his service

kimberlee Parks: Helpful, friendly staff. Was in and out quickly as well.

Kevin: If you are paranoid of loosing access to your account when needed, this is not the bank for you. I have had 3 different occasions where every branch in the area was down with no customer support and no solution. Very scary stuff.

Sharon Jackson: They WILL MEET The URGENCY of YOUR NEED! I’m GRATEFUL!They did mine, and they’re no respecter of persons.What they do for one, they’ll do for another.

Kelly Merrill: ELGA is the best bank! They have tons of reasons to not let me come back as a customer and did so. I will never bank anywhere else. I have also just gotten a vehicle loan through ELGA with a great interest rate. The gentleman I worked with was awesome! He was there every step of the way and was quick to make changes to the loan when requested. I strongly recommend ELGA for all of your banking needs.

Fcooper cooper: Elga is top of the line in my book I would give them a 10 the service is great the people treat you very polite it doesn’t matter if you have a hundred dollar account or 10,000 your treated with respect and kindness thanks Elga.

Craig Samuels: Friendly atmosphere. Professionalism and 5 star customer service.

Cindy Pare: ELGA Credit Union really treats you like family!

Amber Bedard: Elga Credit Union is exceptional. Many locations to serve their members, live teller ATM, live chat feature on the app, mobile banking and the best point system to redeem for gift cards or other needs. Elga also has very low rates for overdraft and their team members are the very BEST. Also, I would like to point out that Elga really has my back! One time I did something very out of the ordinary and my card was very temporarily turned off. I immediately received a call or text I'm not sure which, but I was put on the phone with someone from Elga. I verified myself and while it could be seen as an inconvenience to some, it took literally under about 7 minutes from the time I was trying to use my card until I spoke to a rep and had it turned back on. That really made me feel good that my money is safe! I've NEVER had a financial institution do anything like that and I was glad they did! Especially since it was cleared up immediately. I've had nothing but positive experiences with Elga and I highly suggest them to everyone. Also, I like that because Elga is a credit union, members have a say in what goes on. Couldn't be happier, been with them for years!

Katrina: Thank you Katiya for your amazing professionalism.

Darla Hughson: Went to the drive through ATM there was no waiting.

Ana Schlosser: Nice friendly place always have been a friendly place

Patrick Patterson: Great service. He answered every question I needed answered and gave me everything I wanted with no problem. Will definitely be ELGA full member after while!

Amanda Miller: Every time I come here the outside drive thru ATM is always out of order

My name is My name.: Out in California and Elga put a restriction on my card after I already put card travel notifications on my cards. Customer service is a joke can never reach anyone in the member center! I'll be seriously considering changing financial institutions when I return home.

Bob Knox: Required masks and social distancing

Paul Schuyler: This is wors bank ever for customer service period. Loyalty me nothing to these people me and my wife been a member Combined over 20 years. We will be closing all are accounts and going to a bank that will appreciate there customers it isn’t one Particular branch it is all of them don’t do business with these people

K Kirk: Consistently this bank has fallen short of providing service(s) that is expected. Multiple times people (as well as myself) showed up to a branch only to find out they are closed (but it’s not updated on the website, phone message or left on the door). As well as attempting to get them to complete paperwork (ie. Loan Payoff Notice) doesn’t proactively get completed and when requested it took 3 different people promising to complete it before I finally received it. There have been multiple other issues as welll. Overall it’s been a bad experience ant Sovita and, I recommend if looking for a Credit Union, then look elsewhere.

Mister Dominique Hankins: A valid banking institute.

Mike Sims: I have been banking with Sovita (or FASECU as it used to be) for 45 years, my parents were teachers and signed me up as a kid. I have lived out of state for almost two decades, and I have never had the slightest interest in ever changing my financial institution. With online banking and ATMs, there is no need, and when I have compared them to local CUs I always feel like SOVITA is giving a better deal. They have treated my whole family great for decades.

Bill Withers: No more currency exchange offered. Add it to the list of disappearing services.

Keysha ThaWinner: THE WORST BANK . MONEY IS SO DIRTY AND NASTY . DO NOT BANK HERE THE HYGIENE OF THEIR MONEY IS UNACCEPTABLE!

Jason Sprague: Sovita Credit Union is the best bank I have ever been with. They have excellent customer service, are extremely polite, very knowledgeable and I like they stay open later during the week. Everytime I have screwed up and made mistake on my checking they covered with overdraft for way cheaper fee than any other bank I've been with. I have been with them for years and have never had a mistake with any of my deposits or any type of banking errors, other banks I have been with would screw up all the time. The only drawback is you must be an employee of a local school district or be a relative of a school employee to join. I'm not sure if there is any other ways to join but I definitely recommend Sovita.

Josie Seamon: Always helpful and accommodating. Been a member for nearly 50 years !

Matthew Gricius: This credit union is the best around the country. Even living out of state, Sovita is always there for me. I wish every company treated customers like Sovita does.

Ruth Ann Grant: Everyone on staff very knowledgeable & very helpful. Willing to spend time with you until your business with them is completed!

Linda Moore: I have been a member for over 20 years and was always treated with respect and professionalism. The staff is knowledgeable and always willing to help.

Hilton Gamble: Great employees and great overall atmosphere. This place was my very first financial institution and they made what would seem to be a grizzly experience, a complete breeze. I love and highly recommended this institution.

Laverne Anderson: Love my credit union

Gordon Horton: Financial plus credit union is really great I've been with them for around 14years now and don't plan on changing to any body else I love the service and they helped me with my first loan and then helped me with a second loan for a vehicle after my truck was sideswiped and nocked out my tail lights on my truck

Hannah Lewandowski: I recently opened an elite checking with this bank. The process was so smooth and the interest rates beat out bank in the area. Ask for Sam and/or Jess!!

Douglas Coone: Fantastic services.

Robert Coulter: The office itself is great, however a lot of false information from them , I became disabled Christmas of 2020 so now I have to live off ss disability I went and pulled money out of the account they said it would close the account I told them about my direct deposit form disability they said it waswill be fine called today and they said account is closed and no direct deposit so they said they never received it, checked SS disability and money was sent , so evidently they are like robbing hood steal from the poor and give to their self

Charlotte Thomas: Good place

Ana Schlosser: I have been with them a very long time I am a founder member. I have already been with the place. People are very polite and very friendly and help full with what ever you need.

Scott Thomas: Very unprofessional. Came In to exchange large bills for small bills for my business. I requested not to use the video teller machine due to the amount of money and not being comfortable doing it out in the open for anyone to see. I was told they would not do that fir my privacy and I had to use the video teller. I had just done it privately the previous week so I already know they can do it. I end up leaving the video teller with a 6 Inch high stack of cash in my hand. No bag. No privacy. I let the lady know at the desk that it was unacceptable and she could not have cared less. They don't care about their customers safety or concerns and it was made very clear today. 7-9-2022 @ 11:20am on corunna and dye rd branch.

Bigbasssix1972: Service in the drive up terminals, especially at the Corunna Rd branch is HORRIBLE! I think they only assign one person to man 4 lanes.

holly passmore: Incredibly rude. After two years of on time (rather large) payments I asked to refinance to lower my monthly payment and was scoffed at and asked "why? Can't you afford it?"Now today, after three years of not one missing or late payment on a $400 a month vehicle loan, i applied for another vehicle loan and was turned down even with a cosigner with great credit. Don't waste your time with these rude ignorant people. I will say, I spoke with a Zach who was very helpful and respectful but he's the only one in three years that's been decent. Go elsewhere with your money folks✌

Amanda Barnett: There is such an awesome teller there. I love when I get her! 😃

Sharon House: The staff is so friendly and helpful!

greg briggs: I CAN'T STAND THE LACK OF NOT SEEING THE TELLER IF I GO IN . BUT I HAD IRA'S THAT I WANTED TRANSFERRED AND CHASE TOLD ME I WAS TOO SMALL AND RECOMMEND I TRADED ON LINE. CHARTER WAS PAYING .01 % PNC WAS NOT MUCH BETTER. WENT IN HERE AND THEY WERE PAYING 2.3 FOR A 31 MONTH. I BUY MY CHECKS FROM THE BANK (I KNOW THEY ARE MUCH MORE EXPENSIVE) CALL ME PARANOID. THESE GUYS ARE 10 DOLLARS CHEAPER THAN PNC. NOW TO DO PERSONAL BANKING YOU GET TO SEE THE REPS AND I MET TWO THAT WERE FRIENDLY. I ALSO LIKE THE FACT THAT THEY CAN WORK ON YOUR BUSINESS THERE AT THE MOMENT. UNLIKE CHASE THAT HAS A FLOATING INVESTMENT GUY. THEIR REGULAR BANKING INSIDE IS THE SAME AS IF YOU WERE GOING THROUGH A DRIVE THROUGH. MIGHT AS WELL STAY IN THE CAR FOR THOSE TYPE OF TRANSACTION. NO INSIDE REPS ON SATURDAYS. ALL BANKS NEED TO WAKE UP AND REALIZE MANY PEOPLE CAN'T JUST TAKE OFF WORK M-F. 9-5

D Brown: VERY, VERY slow drive-thru......everytime I spend my lunch hour waiting in line....for the amount of employee cars in the parking lot they need more working drive thru

Brenda Bennett: I've been a member since the place was West Side Auto Credit Union. As long time, good standing member I would like to warn everyone of their current practices. I never had an issue until I started any significant banking (IRA and mortgage). Ever since, they have done everything they can to get me to default on my home loan because they are trying to take over my property. A local developer is wanting to buy out my area, and they know this. They tried keeping my insurance claim money to fix the house after a storm! (Trying to get a default on the mortgage). They gave me a hard time only AFTER they took the home loan over. I thought I would save money and the headache of dealing with a national mortgager but boy was I wrong! They are in cahoots with my insurance company and also had the insurance company attempt to take away my house insurance. Well now they are withdrawing money from one of my accounts that I did not authorize. It never stops with these people. Do not get a mortgage with them. Ever since they realized how much my land is worth they've been doing everything imaginable to get me out of my home. Most people would have given up. But I am stubborn and persistent. Guess what Financial Plus...even if I were about to default on my home I'd sell it from right under you. It's not your place to be pushing people out of their homes. Especially someone who works as hard as I do. I have 2 Master degrees, and own a small business. I'm not dumb. 😉Update- conveniently after my original post I had to call in to sign into online banking. It had just worked in the morning. Coincidence?

Dave Gaynor: Friendly helpful people. Great Bank!

Savannah Angus: They are so disorganized and I have never had to call a bank so many times just to keep my money available. Constant flagging of my accounts and cards anytime I try to use my card, and no one seems to be able to fix the issue. In addition to that, it took FOUR YEARS for them to change my name. Waste of my time.

susan floyd: Security Credit Union have been in my family since 1997, And I still continue to do all of my banking 🏦 there even now. Thank you Security Credit Union !!

Sandra Patton: Wonderful place to do banking with. Love the staff.

Jade Mountain House: The worst customer service don’t do it.

triflind: They will rip you off! Pay attention to your balance and the overdraft fees. This is how they stay in business. Once they can take advantage they will continue to do it. I advise just get out now and utilize one of their competitors.

Chuck Coon: If you want your card blocked/changed every other month for 'fraudulent' charges, when the purchases are from locations you have purchased from before. If you want to wait in line behind 20 people and see only ONE teller working. Then this is the bank for you! I would not recommend this bank to ANYONE!!! You get their 'bank card' and you go to use it....it may work, it may not (cuz it's blocked).

Jesse Pinkman: I am disabled it is hard for me to comprehend things at times, but after reading some of these reviews I realized I have truly made an error in choosing this financial institution with my money. I have received a garnishment order which I understand they have a job to do. The only problem is they decided to garnish my disability check (NOT LEGAL) my only income and freeze my account (for over a month and a half) I brought this to the attention of branch manager Alejandro he refused to speak to me the first day. I asked to speak to their legal department to explain what they have done was an error. I received a phone number and found out they don't have a legal department. I returned the next day and finally got to sit down and explain to him that the funds they have seized were from Social Security disability. He (Alejandro)said how am I supposed to know where that comes from. I had them pull up a copy of the check that was deposited it clearly states on the check what the check is for after I pointed out the memo line on the check he pulled out his highlighter and then highlighted it and said I know where it's from then he SNICKERED and said "well there's kind of a gray area there". From my experience people who use words like "gray area" are usually crooks or really good at working the system. While working the system is a good thing for the credit union. Unfortunately it hurts the membership to add insult to injury they even have a $75 garnishment fee. I've worked and lived in Flint all of my life so I've had my share of run-ins with "gray area" type of people. During my sit down with Alejandro another member of the credit union barged into the office and hallway and was screaming about being done wrong and how he was going to get his lawyer. I should have took that as a que of what type of people work here. If you care about YOUR MONEY DO NOT TRUST these people with it.

C H: Where do I start when you talk about false advertising and misleading the public. There is nothing secure about this bank. They received funds by the mistake of another bank and decided it is in their best interest to keep them. (Security Credit Union) "Yes we know we shouldn't have received the funds. No we will not give back the funds". The only thing they are keeping secure are their funds which are lining their pockets. Banks like this are the first to take your car/home/wages but smile when they want you to give them your hard earned money to hold. If you are looking for a trustworthy bank. You need to look elsewhere. There are plenty of options and better customer service that doesn't operate at the level of mediocracy.

nick hinton: I've had security since I opened my first account 12 years ago. I've had small issues in the past, but recently have had fraudulent charges pop up on my account. The first lady was very helpful, got me a new card and filled out paperwork for me to file a dispute. Two days later I show two additional charges for two new amounts to my account, I went back in on 1/15, the lady at the desk was moreso useless. She claims they were the same transaction (that now show as two different amounts and are set to withdraw on two different dates than the originals) failed to realize that my money is not actually in my account, it is pending on hold for these two transactions so therefore is not available for me to use, wouldn't set me up with a new checking account, overall no help. So now I wait "up to 10 days for the fraud team to investigate" to potentially get my money back in my account. I'll be headed to dort federal (who has loaned me my last three auto loans, when security would not) stay away, shady business

Marcellus White: Been a member for a long time, never had a problem ever. And if I ever did the problem was corrected in a professional manner. I got love for Security Federal!!

J.L.S Calzada: I regret to state that I've had a loan account with Security Credit Union for about almost three years now (More/less) and unfortunately I’ve had nothing but terrible experiences with the loan department yesterday (Date: 06/09/20). I usually have had on time payments, with consideration of a terrible car deal from Jorgenson Ford on or around 12/27/18, where I was told from my salesman he found me a great deal on full coverage, completely false. I didn’t read the fine print, long story short I was approved with Security and he provided PLPD insurance proofs, which I have had to pay a huge penalty for. I didn’t want to proceed with the auto loan from the start. I was trying to catch up with the required insurance that was taxed on too, my already taxed monthly payment. Then COVID-19 hit, apparently Security Credit Union, hasn’t had any staff members or other loan members who are having hardships. For whatever reason, Jenny a Loss Prevention staff member, didn’t have the professional customer service decency to offer any arrangements, until after hearing about our current financial difficulties, and completely humiliated my wife and my other family members listening in on speaker phone to Jenny and her complete disregard to how we have been affected.Congratulations Jenny, and let’s not forget about Julie, your superior! You are the proud winners of Shaming loan members. I hope you both sleep well at night and it makes you both have a better day!I believe it is in the public’s best interest to know the type of people they will be dealing with if they choose SECURITY CREDIT UNION, and your practices on pandemic, and unprecedented times. If you need a family based credit union PARKSIDE CREDIT UNION is the BEST!!!!Ashamed to be associated,THEY DON’T DESERVE ONE STAR!!!Jose Calzada

Nathan Gentit: Best Advice - Go to Elga down the road.I was with SCU for 3 years, at least 5-figures in my account (most months) and there were 2 years that I received $0 in interest. Seriously. The first year I think I got a dollar (Woo-hoo!).Also, if you used another bank's/CU's ATM instead of theirs, they charged you $1 (this was in addition to any other ATM fees you might get from the ATM you use). Even if I used another Credit unions ATM that was in the Co-op network, they charged me $1. They don't tell you this when you open an account, and no other CU I know of does this, so I was completely thrown off when I found out.This meant that when I traveled, I paid $1 to them for every withdrawl (because they're only local to the Flint area). I use Credit unions because of the Co-op network; I can almost always find a Co-op ATM when I travel, and it's a huge convenience. Probably lost at least $100 due to this alone.EDIT - As you can see, they give the same cookie-cutter response to every 1-star review; I've seen several reviews with detailed explanations explaining the issue, which they could take and start making improvements to their organization. This kind of responding just proves how lazy they are (they should still have my info in their system, they can reach out to me), and how little they care about actually helping their customers (generic response, not addressing any of the concerns expressed or what improvements they're making to correct the issues mentioned; makes me wonder if they even read the reviews). I did call them once, when I was still a member, and their response was effectively to say "this is the way we do things". This kind of approach just proves more why they would get a 0-star review if it were an option.

David Gillie: Get the job done. Not the greatest but better than average!Very helpful with me setting up my online app oh phone. Usually quick service.

Tyler Saidla: Rip off Report:Absolute crooks! Fees for everything!!AVOID AT ALL COSTS!!! Cannot wait to refinance a motorcycle loan My dealer arranged financing through them for convince. Never again! I’ve literally banked with over 25 banks for various Business, Auto, Motorcycle, Personal Loans etc. and this is by far the WORST bank I’ve ever encountered. They charge you a fee to talk to someone, a fee to make a payment on THEIR members loan. The best part? The customer service is awful and the people are rude as hell! I cannot even believe this place is in business. I’m sure it won’t be that long...RUN!

David Green: A bunch of kind ppl

wikidmomma: Super rude. Went in to see about getting one of their credit cards and doing a balance transfer to get a better rate and we heard the lady from the back say "Why are they applying it will just be denied anyway" and the other lady hushed her then came out to us and said "she will be right with you". We walked out and I will now be seeing about taking my car loan that is threw them somewhere else.

Emily Kay: You either get someone who totally doesn't care about you or your service, or you get an exceptional human being. It's unfortunately more often someone who doesn't care or try to help at all. Usually, the few trips I have made to the Linden Road branch have been a catastrophic waste of time since a majority of the employees I have interacted with seem like they couldn't care less.I have had numerous a few experiences at the Linden Road office where the staff have not been the least bit helpful. (From not letting me deposit a SMALL amount of change into my account from inside the lobby, to trying to CHARGE me for my own statements after I had told them I have not been getting them at all either electronically or physically mailed and confriming all my provided information was correct.)The only thing stopping me from giving any lower of a rating is the select 3-4 people who I have had a positive experience with here.

Evelyn Nichel: Professional Services

Dee Okoniewski: love this place very friendly n fast

Andy Todd: I do all my banking here and it is always a smooth and pleasurable experience.

Tameka Stinson: The Staff is always good and nice and friendlyGloria was my helper todayalways pleasant

Drayton Wells: The experience was great! everything went according to my schedule and she did a very good job at teaching Me all information, teaching me to change how to open all accounts under my name.

Natural Queen Lea2much: Awesome thank you so much!!! 🏾 🏾 🏾

Nautica Sadler: Staff always very helpful and friendly.

James Bowers: I do not recommend doing business with Dort Financial. As a growing business, we opened accounts with them. They have done nothing but make growing our business hard. They continue to hold funds on checks because their tellers want to. They do not have a rhyme or reason as to what requires a hold. They told me today if they don't like the way you look, they will hold your check. No matter how long the account is open or what kind of business you have with them. Escalation is almost non-existent with this credit union. I recommend Elga over them any day.

Idris Malone: Rebecca at the Dort Financial on Pierson road has a great attitude...You can tell she loves her job...Great customer service...If you need help with loans or anything ask for Rebecca..

Alex Bowden: Showed up 8 minutes to closing and Sierra Fisher was nice enough to bring me in and help me out passed closing time. Only good experiences with the assistance at this location.

sid joubran: When ever I do come in they are slow as heck. One maybe two tellers workin three others standing around it just gets ridiculous. Are time is just as precious as there’s. I wish this bank would stop being cheep and get more people working.

Lesha Skelton: Dort Financial has always taken great care of me and my family. Any questions or concerns regarding financial info or account info was handled with ease! I Love My Credit Union!!!

dee the only: This bank could be better if there was more opportunities of getting approved for a loan haven't been able to get a loan since I first open an account with them since 2016-2017 currently looking for another bank that have more opportunities of getting approved I tried for a car loan but wasn't approved I always get direct deposit but nothing but rejection

Chris Thomas: I been with this this bank total of 6-7 years make good income I always get direct deposit every time I try to take a loan I get denied they don't tell you what you need to get approved but besides needing a co-signer or credit when I make good income but I'm closing my account with them going elsewhere

Shimesha Taylor: Brenda is always great!

Tony Neeley: I love this credit union and this location. The staff at Pierson rd make you feel like part of the family. They take care of all of your needs and even treat my kids great. Great job Dort!

Jason King: Great place.

Samantha H: Amazing and timely customer service every time I go inside!

No Name: Always a pleasurable visit. Fast and friendly service.

Michelle Pickett: It is a very friendly place, they go out of their way to make sure you have everything you need financially.

Terry Towns: Great staff very helpful

Ryan Pierce: Excellent customer service! They have always been there for our family's needs!

Ron Almasy: Geeat bank very friendly staff

Gordon Horton: I've been with financial plus credit union for around 23 years now and I have always had the best service inside or out side

Rob Duane: This financial institution has been serving me and my family for years. If I could give this more than 5 stars I would. I have always had the best experiences here and everyone is always so nice.

Jeanette Crowe: Great interest rate on checking account.Also great loan rates!

Amanda Evans: Been with them since 1995 and I still am

Khaylinn The Gamer: Don't bother calling to get a simple service like reordering checks done unless you plan to jump through standard hoops and then join the circus for 20 more random questions after you should have been verified as the account holder but nope....customer service at van slyke road always sucks SO try another bank

Ken Mitchell Sr: In And Out

Rose Mcgilligan: Takes Too way too long at the drive-thru even if you're the only car

Dale E Edwards: The main branch is not open on Saturday, when every other credit union and bank is. Very inconvenient.

Dan Benjamin: Very friendly staff and they have low rates on loans

Stacie Fischer: BEWARE OF THIS BANK!So today I received my bank statement and it reads my account was closed due to dormant acct. Yes I didn't do much with this account, its savings. So I call, inquire where is ALL of my money that was in my account. It wasn't much, but still. Their reply was and I quote "its a dormant acct so there was a fee". Everything in my account!! They kept it! And if I want to talk to a manager about it, I have to go in person, not over the phone. I only live an hour away and I'm pretty sure this bank is keeping my money regardless.

Lola Love: So many issues with this Credit union in the last 10 years, I wouldn't recommend putting your $$ here.

Jonathon Conquest: Erica was a rock star. Seriously helped me out of a jam that I've been stuck in for months with depositing paper checks outside of business hours. Someone at Financial Plus needs to recognize her and give her the biggest raise ever!

Alyssa Ahearn: Mindy Nasser is the sweetest .❤️

jason: This place Practices discrimination very well. They decide who they help and who they don't for sure.

Katie Dempz: I just want to SIMPLY PAY OFF MY LOAN. I called to try to pay over the phone. They don’t take debit mastercard, WHAT? It’s the only card i have. Then they tried telling me to go online & pay it that way. I cant even locate my account number.The biggest hassle for something that should be so simple.Cant take it out of my bank account because who knows why. They have no problem taking out my monthly payments so i don’t get why i cant SIMPLY PAY IT OFF.never again will i loan through this company. DUMB just DUMB.

Karrie Knapp: I called to make a loan payment.. Because they change the website…I was told I would have to pay $9 more if paid over the phone…They change the site and the customers have to pay more to make a payment… when all was said and done MEGAN lied to me and I had to pay $10 extra…

Ruth Sweet: I have been a member with Financial Plus Credit Union for 8 years now. I have been happy up to a certain point but I have realized that they operate more as a bank than a credit union. I haven't been treated like a member and at the end, they were willing to take my money but not offer me any services that credit unions normally offer. Needless to say, I closed my account. Beware.

Darcy Smith: Apparently I have been responsible for payments and no one wanted to inform me but did let it affect my credit. The ball was dropped.

Andie McCarty: Was a member for five years until I realized the customer service is terrible. Brenda Dery is the reason I am closing out my account. No help from anyone at the bank.. Bye FPCU onto ELGA.

Cheryl Mathis: Great customer care

Thom Meyer: I usually visit the Valley location but was well served here!

Jim Groom: They weren’t busy on my visit, so the whole team greeted me. Even had introductions, as a thought, they must’ve assumed I’m somebody! But just another member, really. While work on the account was processed, we had brief conversations over a best short term investment offering. And other casual conversation as well. All rather pleasant, truth be told. Likely not the kind of treatment one would expect from mega-national bank of modern day.

Audrey Lewis: Professional, customer oriented environment with great investment options!

Ricardo Velasquez: Financed a vehicle, I spoke with Alicia Padilla and she was very professional and made the process very easy, she answered all my questions and she was always pleasant and nice to talk too . Alicia qos above and beyond her job duties and I would highly recommend her to everyone I know. Keep up the good work and hire more people like Alicia who like to help people and actually know their job.

Gary Duke: Great service.very friendly staff they work to get the best rates available

Chris Ruhlig: Everything at Pfcu is difficult. Do not recommend. Can't wait for my loan to be paid off so I never have to do bussiness here again.

David Waun: I have been a member of this CU for over forty years. Since PFCU took over it has become more difficult to make transactions online. They changed my account number by adding zeros and letters to the account number, limit how much one can transfer and generally make things more of a hassle. They charge higher interest rates than other places on loans. I don't use it for anything more than savings and checking. It would be the last place I'd consider getting a loan from. They used to be fantastic. Nowadays, not so much.

Tom LaBeau: They were great , I went in to see about a personal loan and found out about the savings account thing that rounds up my debit card and saves money for me then they said they could save me money on my car loan by switching to them and they did save me money.You guys are great

Keisha Jackson: Love my credit Union they will help when u least expect it

ARDA Legal Support Services: Helpfully, very friendly...They are all about their customers.

dale drew: Very surprised I received this loan. Thank you for the chance to repair my credit.

frederick banks: A pleasant interview with a nice looking nice attitude lady...the facility was clean...located in a nice area...overall no negative feelings to vent....

jeff Olsen: Your Website will not come up. I'm using different computers and different browsers. What's going on??

Reneejaguar Jackson: It's the PFCU going to be open in two weeks. Inside the office in two weeks. Because of the virus.

Linda Lammers: We were looking for a loan and PFCU was fast, courtious, and veryhelpful.

Kim Kelly-Kline: Top notch from start to finish.Very nice people at this Branch.I will enjoy doing business here.

Linda Gibbs: Everything was great, the girl that helped knowledgeable and very helpful.

Dixie Hustler: Writing this review because I'm getting multiple emails past week asking me to review them.Now leave me alone!

Matthew Briskey: Staff was very friendly and helpful. They answered all of my questions patiently, and I was confident in opening an account with them because of the level of professionalism they showed.

Dawn Tolfree: Showed great passion and respect in our financial time of need. Super strong support for our community. Thank you