Best Electronics Repair Shop Grand Rapids Near Me

Dan Scribner: They fixed my part perfectly

Denzel Durden: Gabriel is the man!! I have been getting quality speakers/phones/amps off him for years! He will take care of you if you are respectful. He also comes across a variety of other electronics to sell at great prices. If you need to sell/buy/rent an RV this is the Grand Rapids Plug!! Bring your cash money and you will always find a deal. Everytime i come into town this is a must visit

Mercedes Hodo: My son has broken his PS4 several times an I bring here an they fix it like new.... they do everything n a timely fashion an I recommend them if u need an electronic fixed

Irvin Sagahon: Spent 10 minutes calling with no answer tried again still nothing, great customer service guys

Temarion West: They never answer their phone

Debbie Smith: OMG❤️❤️❤️My phone is totally fixed it looks awesome and BRAND NEW! He did it within the hour didn’t take long at all he was very nice and I couldn’t believe I never seen this place before. He also has other things to sell as well and I will definitely be doing services with him again I have an iPhone 6 paid 60$ which is such a great deal again thank you u brung my phone back to life lol!

R. M.: The charging port on my beats headphones went bad so I took it to Electronic City and they not only fixed the port but also put on new earmuffs that I brought in. Prices were very reasonable and the staff was really friendly and I would highly recommend them for any repair.

C Wright: I needed some blade fuses micro-soldered on to my circuit board on a 24 Volt, 4000 Watt Pure Sine Wave Inverter, and I needed it done kind of urgently, as it it was the source of my only power supply, living completely off grid. Not only did Dustin get it done sooner than I expected, he went above and beyond my expectations testing what other components in it that he could to make sure it would function. Upon bringing it in, he discovered he would have to dis-assemble the board from the housing, and he would have been justified in an additional labor charge, but they kept to their original quote on the phone, which honestly, they'll never know how much that blessed me. I would make the hour's drive again, absolutely, to have any of my electronics repaired at this business again. Thanks, guys, my inverter is up & running and we have full capacity power again!

Brenda Ruder: Good company !! Very knowledgeable. The service was great . I highly recommend them for your electronic needs . Thank you

Liz Deugaw: Husband dropped his iPhone and screen went black! Dropped it off and had it back within a couple hours! Fast, friendly, knowledgeable service!

terrell kirkland: Nice guys g

Teresa Martineau: I brought my son's PS4 to them because he had spilled some Pop in there and it was all stickyand had dried up and it was overheating. They cleaned it up and even after a year it works just fine. I also recently brought in my son's phone and they replaced the broken screen And charger port all for a decent price and excellent service.

Matt Moore: Broke my camera lense on my phone 40 minutes before they closed for the holiday weekend. They got me in, and fixed it. Looks like new! Highly recommend!

Anna Ketelaar: Great phone screen protectors! I drop my phone all the time and not a single crack!

Chad Kabelman: I dropped off my SEGA Gamegear, and requested a replacement of the capacitors. Unfortunately, the system had more issues than originally expected, however Repair Node went above and beyond to try to fix the system. They spent countless hours to get the system back in working condition, even shipping the console to me. Overall, excellent service and customer relations, and I would highly recommend the store.

Esq 007: Awesome. Quality work and flexible with my schedule.Could not be happier. Thank you very much!

Drew Wallace: I had my phone fall in to the side of my recliner. I tried flipping the chair over to get it out and it was crushed between the gears. I took it to RNER and they fixed my phone in an hour, gave me a discount, and explained to me how their 3D printer works since I was sincerely interested. Very professional, work fast, and great prices to have my phone fixed rather than having to buy a new one. Thank you guys!

Theresa Ledbetter: Sharing this review on behalf of my husband, who had an excellent experience. The service person, Dustin, was able to diagnose and fix an issue with his Samsung Galaxy that TMobile couldn't solve. Dustin ordered parts and fixed the phone within 36 hours, and saved us hundreds of dollars. He also sent my husband routine updates (at least one update every few hours during the business day) via email since he had no phone. Excellent customer service, excellent communication. Thanks Dustin!

Brittany McCarthy: Fixed the cracked camera glass on my phone in less than 10 minutes ☺️

Kat Van: These guys are my actual heroes! I thought my computer was dead but Dustin revived it with some magical soldering in less than 2 hours!!

Nick Viau: If you need anything teched...these are the folks. Outstanding service.

John Potter: Great service! Will definitely be a return customer. Strongly recommenf.

Lauri Lindsay: Very personable and made my order and repair quick and professional. Would highly recommend!!

cameron watkins: After a long repair process on a nintendo switch I was left worried i would lose a console dew to damages unfixable due to conponent sourcing. This shop took it upon themselfs to make it right for me. Going above and beyond any other repair service ive ever used. Long story short dustin made sure i wasnt going to loose my device and im happy to say my switch has been fully repaired. I will be bringing more business his way for sure and so should you.

Jason Cooper: Na

Jim DHaem: Fixed iphone quickly and economically

Olivia Lang: Dustin and his staff are super chill and knowledgeable. Worth the drive form Muskegon every time!

Jason Mcsorley: Horrible.. HorribleHorrible..that is all I can say

Stacy Graftema: Just had 2 gentlemen come out to do a warranty repair on my TV. Were very nice and answered my questions in detail and then some. Would recommend off of my experience.

Ned Crouch: three years later--still waiting for my refund.

William McQuade: They have repaired a Marantz Stereo amp that had a dead channel and a vintage Pioneer SA5200 on which both channels failed. We also had them check out a Mackies speaker amp for us. They actually do good work and they are a dying breed in this age of throw away electronics.The older gentleman has memories struggles. You will want to deal with the younger light haired man. He's probably the son.The secret to dealing with Blackies is in person. If you call, you will get the older guy and he will become very confused.If you drop something off. Go back after a week with your slip and ask to speak to the younger guy. He knows what he's about.There are lots of unnecessary negatives reviews about this business.Time is money. If they diagnose something for you and cannot find the problem, they will still charge you because it took them time to run diagnostics. I don't begrudge them that. If you get your check engine light light checked on your vehicle you will pay for them to plug it in and tell you what you might already now. Time is money for business'sI will continue to use Blackies because they can fix electronics whereas others will tell you to replace. My 50 year old Pioneer SA 5200 is a testimony to their work!

Emma DeVries: DO NOT GO HERE!!! If you’re looking for a scam artist go right ahead and go to Blackies business. He took advantage of my grandma multiple times knowing she had dementia and didn’t need to get her TVs fixed since they weren’t actually broken. He called her multiple times trying to “fix” her TVs and charged her over $200 dollars for a statement saying nothing is wrong with her TV. Had to threaten to get the police involved for him to stop trying to scamming and taking advantage of her.

K H.: Horrible communication! Blackie is an old rude individual. Doesn't listen on the phone, hangs up without saying goodbye, or to see if the customer has any other questions! I've brought electronics here before, but this most likely will be the last time! I brought two stereos in for repair June 8, 2020. One was fixed in a couple months...the other I'm still waiting on...here it is the first week of 2021, and no call since Oct 2020. I had to call him! "Waiting on parts from China..not getting them from supplier..." For 6 months??I had better receive a discount for my patience......🤞🏻🤞🏻Rant over.......So, here's an update --Today is Wed 2/1/23. I called Blackie yesterday and I 'TOLD' him I was coming to pick up my stereo tomorrow (today) whether it was done or not. He, of course, made up more lies and excuses as to why it wasn't done...keep in mind, my stereo was at his business since JUNE 2020!When I arrived and went in, there he was, asked what I needed and told him, very sternly, I was picking up my stereo. He asked if sometime called me...? I said "I talked to YOU yesterday, and YOU did not call me back, so here I am!" Long story long, I left there with my stereo -after checking make, model and serial number, and waiting for him to fumble around in his quite messy shop to find my stereo.Please everyone --DO NOT bring anything there! At all!I'm finally done with him, after 2 1/2 years...💪🏻And now, rant done.

David Brandon: Have not completed the service yet we will see when the work is done

Lindsay Litke: I could leave a review that spans almost two years worth of phone calls and excuses but I’ve wasted enough time on them.Do yourself a favor and go elsewhere.

James Martin: Blackie's scoured the world (literally from Czechoslovakia to China) during COVID (which shipping was delayed for weeks and weeks) to find a key spare part that was broken in the CD player of all three of my 30 year old boomboxes. It took two years to find and source the obscure part, starting from scratch and not knowing if it even existed. They knew how to track it down. And they stuck with it for two years. That's commitment. In most places, these boomboxes would have ended up in a city landfill. I have a lot of respect and trust for them.

Susie Bement: My friend Pete Dropped off a vintage NAD amp referbished sells for over 2000. After 3 months of excuses and said they were oob. Covid. He was telling different excuses. Calling me forgetting that he already called with another excuse! I stopped in there and chatted with him within that time during which time he bragged about how much he was selling his vintage amps for like $3,000.I popped in unannounced he had it on the counter with a paper on it quickly removed the paper. Tried to say it wasn't mine. He finally looked up my receipt and serial After glaring at him insisting it was he finally handed it over. I believe he was in the process of selling it! Never fixed it I explained to him that I had the same problem with my other NAD that I had and it cost me $40 to get it fixed he said it would cost 400. SCAM ARTIST!!!

Kathy Y: Fast and reliable service

KARLEY MCCALL: SCAM SCAM SCAM SCAM !!! Do not leave anything valuable in the hands of anyone operating this business. They will not work on anything you drop off they will charge you for parts they will hold a deposit. You’ll be extremely lucky if you ever see your stuff again. Took an entire year to get my dad‘s RARE real to reel back. They never even worked on it claimed they shipped it to somebody almost lost his music!

Jacob Lammers: Gave him a 6 speaker surround sound set and he said it would take 3 weeks to get it checked out and took a deposit from me. After a YEAR of coming in and calling he still didn't remember me and never once called within a week like he said he would. WORST customer service I have ever experienced.

Matthew Lamoreaux: Find a different place! I never leave reviews on businesses but felt compelled after my experience. First, these guys are unprofessional and rush you off the phone and in person. I dropped my tv off for them to look at and asked them if they needed the power supply and they said no. They told me they would look at it that day or the next morning and give me a call. Two days go by and I never received a call. I call them and they said they needed the power supply but never called to tell me that. Who knows how long it would have sat there if I didn’t call. I bring the power supply back and they said it would be that day or the next for them to look at and they would give me a call. Another two days go by and they don’t call. I call them and they said they didn’t get a chance to look at it so it sat over the weekend. I call back on Monday and they say something about parts taking a long time to arrive but would call me back that day to give me a definitive answer on what’s going on with the tv. Well, you guessed it, they never called! I called back the next day and they say it was just a firmware issue. I get the tv back to my house and it’s still not working!! They had my tv for a week, I paid around $150 for them to do absolutely nothing. Do yourself a favor and find somewhere else!!!

Jazmyn Tanis: I wasn’t even able to take my electronic in. The phone call alone was very rude and I would not trust this place with my device. Yikes.

Peter Garchow: Brought in a fish finder for repair. After a few months got a call stating I need to buy a $60 part to fix it ,so I did .After several more months and more inquiries was told they can't find it.Always the same excuses , Covid , no help ,etc.Must have repeated the description of the product at least FIFTEEN TIMES on the phone so he could look for it but after a year and a half I give up.Horrible service. Don't take anything there that you care about.

Tim Vaught: Took a Bose radio in18 months ago belonging to my 90 year old mom. Also took in my KEF subwoofer 6 months ago. I have called and stopped in numerous times. Excuses every time about no time, no parts and no help. Says he’ll check and get back to me. Never any follow up. Always cuts me off in phone conversations. Checking out my options, BBB, my attorney whatever I have to do.

Ed Hawks: Horrible Service, just like the other post. Blackie is RUDE. Hangs up on you before you even quit speaking on the phone. I stopped calling and have had to stop in every two months for the past year and always get an excuse about parts taking a long time to come in. Yesterday I checked in and he tried to end the conversation with me when someone walked in from the back. I politely said I am not finished and told him I am at a point after one year where I don't even believe he knows where my 1984 Akai Reel to Reel is. I have always been polite to and cordial to him and all I get is excuses and rudeness. I doubt I will ever see this 1984 Akai reel to reel that I purchased new at the PX while stationed in Kaiserslautern Germany. I was also charged $50 for them to look at it. Amazing. I paid $50 to have my reel to reel stolen. They probably used it for parts. I also have a friend that had the same problem. A year later she still has not got her pottery wheel back. Blackies are a rip off. Stay away.

Ernie Ostuno: I always prefer to support small, local businesses over the big box stores and when it comes to electronics repair, you really don't have much of a choice. I have been here several times over the past 20 years and have had no problems at all. Each time the item (usually a TV) was fixed in a timely manner. Here's the thing, though...you have to stop by in person to check on things or you may be waiting a long while to hear anything. I took one star off because of this inconvenience, but I understand why it is that way. Thanks to the pandemic this business, like so many others, is struggling to find help and this has caused some problems with keeping things from running smoothly. The owner knows his stuff, but he is sometimes overwhelmed by the exigencies of the job. Have some patience and take a few minutes to stop by (listen to his stories, they are what life is made of) and you should have your item fixed and ready to go in a week or two depending on availability of parts. If you have an old stereo or VCR go here...Blackies can fix just about any electronics that have been sold in the last 50 years.

Jed Galecki: Bad service. Never called to inform you what's going on with your product. They take 35 dollars to drop off and charge you more money to pick it up and fix nothing. Stay away from blackies

Dan Lillis: Really great company to work for. In my time I've been there, I've acquired skills that benefited me and helped sharpen my education. With those skills, it helped me score a job that I felt confident I could work at. The staff was awesome and cared about your growth and potential. I recommend working there if your pursuing a job in technology or operations.

Robert Milliken: Fast and efficient thanks for the help with the possess.

Donia Teagle: Tech Defenders was a wonderful company to work with. My small school was discarding some older iPads. The process was easy and they were very fair with their assessments. Alyssa Anderson was great. She kept me informed regarding the status of my equipment all through the process. I highly recommend Tech Defenders if you have older technology equipment to discard.

Ashley Scott: Tech Defenders is the real deal. The process was extremely easy. They send you packaging and bubble wrap to pack up your devices. The time from contact to delivery of check was very long but most of that was my fault as some of the devices had not been unlicked. I was sent the list of locked devices. After unlocking, the process went quickly. I highly recommend them if you have old devices that you are trying to offload.

Rachel Kooiker: Tech Defenders is a great company to work with for device repair and buyback. They have excellent customer service and quick return time for repairs.

Andy Stewart: Highly recommend Tech Defenders. Very fair, accommodating, and patient. Sold quite a few old, out of AUE, Chromebooks to them this past Spring/Summer (700-ish), absolutely hassle free. Brent is great to work with. TD will be getting our next round of old Chromebooks.

Adam Gerber: Quick and responsive staff! I had a good experience and have full intensions of repeat business! I highly recommend talking with Brent Badal!

Sondra Ayscue: TechDefenders made the process very simple and provided everything we needed. It was easy and fast.

Mark Doane: Although I worked here briefly, I enjoyed the co-workers I had here, and felt very valued by the people that ran the company. They always listened to your ideas for how to help the company grow. The higher ups at the company never made me feel belittled here, which makes me smile. Human Resources was helpful and I applaud the work ethic that this company has. 😁

Jimmy Kav: Shoutout to Jon B for helping me with my first purchase from Tech Defenders. He provided excellent Customer Service to help me with exactly what I needed and I received my order quickly and with no issues. Completely satisfied and would absolutely recommend to others. Thanks, Jon!

Kevin Hustek: We used Tech Defenders for the first time a few weeks ago and are extremely satisfied with the results and speed of the repair. I would highly recommend them to anyone looking for a 3rd party repair facility.

Christina Smith: Incredible turn around on our order for Tech Defender Chromebook cases. Thank you!

DeCoda Ashmore: Great customer service. Very personable!

Kim Nidy: We have worked with Tech Defenders for several years to provide insurance and repairs for our 1:1 Chromebook initiative. Their customer service is incredibly fast and helpful, their work is high quality, and their tracking system is easy to use and provides valuable reporting features. They have been a valued partner and I would highly recommend them.

Marie Palmieri: I found TechDefenders last year on a Google search, and I am so glad that we did! We are a small school with Chromebooks for our 6-7-8 students, approximately 150 machines. Kids being kids, they are not always super careful with their tech equipment. I had to find a vendor to help us fix that machines and TechDefenders completely met all of our needs.TechDefenders supplies all of the software and materials necessary to track inventory and ship machines for repair. Their cost to repair is fair and the turn-around time to receive the machines back is super fast! All of the machines that we have submitted to TechDefenders have been repaired to our complete satisfaction and we are certainly going to be using them in the future.I wholeheartedly recommend using TechDefenders! They are awesome!!

Bridget Underhill: Highly professional and excellent communication regarding the repair.

Michelle Mulliken: Amazing company, would definitely recommend!

Jorge Santana: Hi, I work for Kunsmiller Creative Arts Academy, a school that is part of Denver Public Schools in Denver, Colorado.We 're happy been working with Tech Defenders for the last two years, there work is outstanding fast and professional. I will recommend it truly.

Carlos Barrios: Excelente Servicio

Oscar Alberto Hernandez López: Good company, Offer a great service

Beyenechi: Honestly service.nice treatment of customers.

Greg Clement: good

Ron Winkler: My girlfriend was in the hospital and my phone was not working. I came in and they fixed it quickly and I was able to be back by her side. I really appreciated the positive experience and will be back whenever I need help in the future. Thank you

Dani Vilella: They were amazing. I was in a real jam and needed a quick turn around. They were able to help me even faster than predicted and were incredible and communicative the whole time. Colin at the front desk of the Center pointe location was super helpful! I will take my electronics here every time!

Bryan Kamyszek: Best quick and competent warranty service. And they stand behind their work.

Tiffany Allen: Very fast and very affordable! 139 and some change to replace the screen! Alot less than a new phone entirely! Much appreciated to the persons at this place that fixes the phones.

Stephanie Hoekstra: Had an appointment with Jakar at uBreakiFix and he was very helpful. I received a text ahead of time to get information regarding my computer that needed repairing and was patient with my lack of knowledge concerning my computer and so helpful. I got great advice from him concerning the best course of action to fix my computer.

Austin Drayton: Trash service and workers at this location. I have had 3 different "repairs" resulting in my phone being in worse condition then when I brought the device in. First was my note 20 and I was told it must have been my fault from when I dropped it and that's the reason the 5g antena was broken. Now it's my s23 ultra they broke my front camera during repair forgot to install the Sim card (also blamed on me) and forgot my s pen. They told me they had a new one on the way for delivery, should arrive Wednesday. Here's Wednesday and guess what....We couldn't order that part.... horrible customer service and attitude.

Joe Blow: This place is a total waste of time.After making an appointment and waiting 7 days, I arrived on time to the wonderful news of: "we can have the parts here in three to five days"They knew for a week that I would need the part to repair the cracked glass, when I made the appointment!30 min drive for nothing.Avoid these idiots at all cost!2. There never was a follow up call as the response suggests!

Jessica Eaton: Despite not being able to fix my issue, they didn't charge me, not even for the 2 and a half hours of work. Super friendly as well.

Jerry Zaski: Took care of my damaged phone in short order, and at a good price

Glenn I: Could not get the parts to repair my broken glass my phone.

Nate Whittum: They did a fantastic job getting my computer up and running again. Jacob explained everything that was fixed upon pickup and installed the drivers and corrected settings so I could not have to when getting home.

Kevin Heine: Fantastic work! My daughter's tablet required a screen replacement. The crew did an excellent job.

Corey Scudder: It took about double the time they originally estimated, which wasn’t a huge deal. The main problem was the gentlemen who took my info initially, I put the wrong phone number, so didn’t get a call when it was ready… obviously! It’s the little attention to the details, and are crucial to a business. I would bring my devices there again!!

Melissa Hartshorn: Highly recommended

Olivia Kukawski: They were very good at letting me updates and even when I had told them I was sick and had to wait to pick up, they sent a text saying “hope you feel better “ love the customer service !!!

Scott: Guy on the phone the previous day seemed competent and could fix my phone. Guy in the store on Sunday was incompetent and wanted to overcharge me by just replacing the entire front screen instead of actually fixing the phone.

Edwin Hernandez Miranda: Lazy workers.... Was told it would be ready by the end of the day, they were unable to do the repair. They did not try and get me updated on the status with contact info I left with them. Was told it would be ready by the end of the day the following day. Terrible service

Jake Rangel: I took my Samsung fold to them because the hing was making grinding noises. My phone is in the one year warranty which they are a Samsung warranty shop. They decline to help me because my phone had a scratch on the side and said it was best to take it somewhere else, will never refer anybody to this place. Top 5 trash.