Best Fire Damage Restoration Service Grand Rapids Near Me

Edward Dixon: Awesome job. The team came out for the basement, they worked hard and were amazing ambassadors of the company. They deserve a bonus or at least a 12 pack. Thank you very much for the hard work.

Alicia Bruxvoort: Services:Water damage-related mold removal,Water damage-related cleanup repairPositive:Professionalism,Punctuality,Quality,Responsiveness

Jim Alles: Service:Water damage-related cleanup repairPositive:Professionalism,Punctuality

Lisa Pfotenhauer: The team was friendly and professional, did a good job cleaning up my water damaged basement after a pipe burst and getting everything that needed to be removed out of there, and the moisture taken care of.The were there the day that I contacted them and worked efficiently. I hope I never need there services again, but if I do I will be calling them again!Service:Water damage-related cleanup repair

Gwen Tell: Service:Water damage-related cleanup repairPositive:Professionalism,Punctuality,Quality,Responsiveness

James Kenyon: Positive:ProfessionalismService master was quick to respond, professional, hard working, friendly, and thorough. I highly recommend them.Service:Water damage-related cleanup repair

Ashley Nichoson: Positive:Professionalism,Punctuality,Quality,ResponsivenessBrian and his team were great, during an already stressful time, they made it a little easier. They came out quickly and went above and beyond to make sure my basement was dried out properly. Would definitely recommend them and use them again myself (fingers crossed I don’t have to).

Connor McGrath: Nick and his crew were very professional, quick to respond, and did excellent work. After meeting Nick I had no concern giving him a key to my house to be able to perform work as needed while I was gone. He even answered a call after hours when I had planned on leaving a voicemail and getting a response the next day. I really appreciated how thorough he was in explaining the extent of the water damage to my home and making a stressful situation easier on my family. I would highly recommend him to anyone. -Connor McGrath

Bret Graves: Positive:Punctuality,Quality,Responsiveness

Sherri Moyer: Positive:Punctuality,Quality,Responsiveness,ValueThe service was prompt, friendly, and efficient. I appreciate that your team did everything we asked and then some. I wouldn’t hesitate to call for your services again. Hopefully I won’t need to, but if so, I’ll call you. Thanks,John Moyer

Jerry Youngs: Positive:Punctuality,Quality,Responsiveness,ValueThey showed up fast took care of my problem. Started drying out my house immediately.cleaned up all of the damage.

Grandma Dee: Positive:Quality

Amanda Rostic: I would recommend utilizing Service Master for all of your restoration needs. I'm a first-time home owner and my basement flooded. I had the pleasure of working with Nick and he was awesome. The entire team was kind, knowledgeable, and punctua. Nick explained the process, asked my input, and answered all my questions. They truly did an amazing job and I'm appreciative of their hard work and quick response times!

cindy stephens: From Brian to Brittany, Aaron and Corey.....I cannot say enough nice things about this company. Organized, professional, courteous and pleasant both on the phone and in person. I would highly recommend them to anyone in need. No one likes to find themselves in a situation where their home is damaged. That's hard. But these folks are with you every step of the way.

elaine sahnow: I'm not sure how they have a 5 star rating. Are they able to delete the negative reviews? I called for an appointment for water damage and they didn't call me back as the receptionist said they would. I called again three days later and she was so curt with me. She said someone would call me shortly. I thanked her AND SHE JUST HUNG UP ON ME. When my call was finally returned, I politely declined their services stating why I had come to that decision. The gentleman gave me an excuse that they are extremely busy. I told him that doesn't allow for rudeness to which he replied "okay". Once again, I thanked him and said have a nice day. I would not recommend, not will I ever use, Service Master of Kent County.

Tricia Randall: Service Master has followed up and followed through with everything they promised. My experience with Lauren’s Management style and skills have exceeded all of my expectations. I would highly recommend them for all restoration Services.5 Star ⭐️ every step of the way!

Manda: Amazing company! Courteous, hard working. They went above and beyond expectations to make our tragedy more bearable!

Drew Newton: Very experienced and dependable company! They know how to pick up the pieces and clean up a messy situation. Highly recommended that you give them a call.

Sandy Freed: Professional and thorough

Rebecca Dumont: ServiceMaster was prompt and did the job quickly and professionally. Highly recommended.

Carson Wayne: Positive:Professionalism,QualityServpro is awesome! They are professional, on time, and hard working. I will be sure to call them immediately if I ever have future mitigation needs!Service:Flood restoration

Rock Roll: Positive:Professionalism,Punctuality,ResponsivenessGreat company!Services:Mold cleaning,Mold damage restoration,Mold inspection,Mold remediation,Water damage-related cleanup repair,Water damage-related mold removal,Flood restoration,Mold mitigation,Water removal

Turner Stonehouse: Positive:Professionalism,Punctuality,Quality,Responsiveness,ValueWorking with ServePro of NE Grand Rapids has been awesome! They have been extremely helpful and willing! I highly recommend them if you want to get the job done right and in a timely fashion!Services:Water damage-related pest control,Carpet cleaning

Eric Freeman: Great Service

Dawn Cooley: This has been the worst experience of my life.The workers were here from 9-5 took a break at 10, lunch for an hour, break at 3, done working and sitting in truck at 4 and left at 5. They worked 5 hours a day, and out of those 5 hours they were on their phones for 2. They are charging for things not done, things I did, and things I don't have. Now that they are done with the work you cant get a hold of no one, they just pass it to someone else.Service:Fire damage cleanup repair

Nancy Racine: Had a chimney fire, called them,, they could not even quote the job for 3 days,,, on the 3rd day we had an appointment for 9:30 - 11 am ,, they called my husband at 8:15 on the day of the appointment and said they couldn't make it due to an big job and would take all their resources,, they would have to reschedule for later in the day,,, so obviously our job wasn't of importance or a big enough job for them to deal with,, my husband has been in the restoration field for 20 years ,, this was VERY unprofessional and dont recommend this company unless you want to be not important as a big job...

Tami Tefft: Positive:Professionalism,Punctuality,Quality,Responsiveness,ValueServPro was amazing to work with. Their crew as professional and helpful and kept us informed of all steps during the process. I highly recommend them and though I hope to never have to call them again, I certainly would if needed.Service:Water damage-related cleanup repair

Mariah Kash: Positive:Professionalism,Punctuality,ResponsivenessCody L has the most awesome attitude i’ve seen when it comes to this type of work kudos to you

Derek Call: Positive:ProfessionalismAwesome service provided here! Amanda was very responsive and genuinely showed interest in helping us!!Service:Mold inspection

William McBride: Cody lockery is the most outgoing guy, in tough and high stress moments he knows how to remain calm and get through the day, my wife had dealt with him more than me since i was at work, but he made her feel better for the disaster we had went through, through his jokes and laughter! 10/10 great guy would highly recommend if i ever went through this again!Service:Fire damage cleanup repair

Stacey Molt: Very professional, Cody L is very friendly and helpful.

Matt Horner: Positive:Professionalism,Quality,Value

Cody lockery: Positive:Professionalism,QualityAmazing crew Simon , Derek, Nate c, Eric, Tyler, ,Keith , nick, Amanda , dawn, Susan , Steve,Paul,Tiffany , Jake d , Nate N Cody l, domo,Cody c, jake s, Casey ,Matt, hunter , atlas, josh

Smoggy Tugboat72: Positive:Professionalism,Punctuality,Quality,ValueTop notch crew of cody lockery and joey deboreService:Water damage-related cleanup repair

Kristine Hess: For the past 7 days this group of guys(Matt , Cody C. , Cody L. Derek , Eric) has gone above and beyond with helping to restore the chaos we’ve had in our home . They were courteous and patient with us in answering our never ending questions. It’s a nice feeling when you don’t have to be nervous about strangers coming into your home, especially when little kids are running around. Would highly recommend any of these men for any restoration job.Services:Mold inspection,Water damage-related cleanup repair,Sewage cleanup

Steffanie Jahr: Servpro does great work. Amanda’s customer service is always great!

Natalie VanDrunen: Positive:ProfessionalismAmanda Price in the office is super helpful and her customer service skills are amazing 👏 👌

Joe Gotham: Positive:Professionalism,Punctuality,Quality,Responsiveness,ValueServpro of Ne Comstock did amazing, and Amanda is so quick to help!!!!Service:Water damage-related cleanup repair

Core Connections: Positive:Professionalism,Quality,ResponsivenessDid a great job fogging and sealing the inside of the basement. Very happy to have the moldy smell gone! Thank you Matt, Eric, Cody L, and Casey for your hard work!Services:Water damage-related mold removal,Mold inspection

Candace Bennett: Servpro of NE Grand Rapids was called to clean up after a large water leak at our facility. Steve was on site within 10 minutes of our phone call. Derek arrived 15 minutes after Steve and the two of them began to assess our situation and answer our questions.Cody L, Josh. Jake and Atlas were on site with in 30 minutes and immediately got to work. In a very short amount of time we were well on our way to having our water issue resolved. The site was kept clean, picked up and very well maintained. All of our on site facility rules were adhered to without question.This team was not only courteous and professional with our staff, taking time to answer all of our questions but with our residents who live on site as well.We could not be happier with the team. They will be top on our recommendation list and should the need arise for us to use them again, we certainly will.Service:Water damage-related cleanup repair

Izabella Hearon: Positive:Professionalism,Punctuality,Quality,Responsiveness,ValueWe had them come into our company to clean our carpets, and they look fantastic in just one cleaning. Very fair price and offered maintenance on our rubber trimming. Also recommended a schedule for cleaning. Would highly recommend , they get back fast and are very time efficient!Service:General carpet cleaning

Kris Jensen: Positive:Professionalism,Punctuality,Quality,Responsiveness,ValueDon took such great care of us. We will not go back to the “other” guys. Rainbow it is from now on!!Service:General carpet cleaning

Rachael and Lindsay Hindman: Positive:Professionalism,Punctuality,ResponsivenessRob and Simon did a great job of taking their time and explaining the process to me. Very informative and professional, would recommend.Service:Water damage-related cleanup repair

Brandy Delvallee: Positive:Professionalism,Punctuality,Quality,ResponsivenessThe carpet looks amazing in our office! Night and Day from before. Don was awesome to deal with. The process was completely painless.Service:General carpet cleaning

Toby Gibbs: Critical:ProfessionalismThey threw trash all over my yard and stole from my house

Cyndi Miller: I researched for months trying to find out who cleaned up mold in the basement to no avail. I became so frustrated always being told, "No" or "I don't know." I was getting sick from my own home and didn't know where to turn. A social worker at DHS gave me Andrew's card because he had done work in her home as well and said he was so nice and she was happy with the work. Andrew came out and was so calm and explained that everthying could be cleaned and saved when I stressed for such a long time that I would have to throw away all of precious items I've had for decades. He explained to me how humidity works and to not let it get above 60%; mold starts to grow above 60%. He recommended buying a humidistat, which was only $15 from Amazon, as well as for me to get a stronger dehumidifier. Humidity is highest in the summer, so that's when to use the dehumidifier and just watch that the humidistat didn't get above 60%, and that's it! I also had my basement registers closed and a hole in the concrete that was never patched from getting my central air installed that also contributed. A house needs proper air flow, so even if you don't use your basement, NEVER close your registers! I learned all of this from Andrew. It seems so easy. I wish I would have had the knowledge years ago to prevent this traumatic event from happening. He also worked with a state program, which paid about half, and he sent in the paperwork to be registered. Everything I asked for, he did. The crew worked so hard, removing the bathroom sink, cabinet, and light fixture to take out the stinky drywall, removing the paneling (and even hauling it away), vacuumed the entire basement, cleaned the embedded mold from the wood rafters (which was the hardest), cleaning each and every one of my precious memories by hand with a mold disinfectant, and even brought in a few more guys the next day to finish the work, then fogged the basement to ensure it killed the mold in every nook and cranny. I want to thank Andrew and ALL of his staff for conducting a traumatic mold cleanup with ease. I worked myself up and was stressed out for nothing. Everyone was extremely courteous, professional, and all of my questions were answered. Andrew was so kind and understanding and Jarus is one exceptional human being. Jarus was my go-to guy when he was here and was so, so helpful. He asked to carry heavy items where I wanted them and even carried a stand I made in high school uptairs. Andrew also set up an appointment with Jon Rodriguez of Air Care of West Michigan, a duct cleaning company he works with, to perform the final step to clean the ducts and also spray them with the mold disinfectant. Every single business should provide this type of exeptional quality, courtiousness, and professionalism. Thank you for giving me your tools of knowledge so I can prevent this from happening again and for giving me back my home. They deserve 100 stars. Worth every penny.

Carolyne McKinley Byrne: The team that worked here were excellent. Polite, careful of our home, good communicators who listened to and answered all of our questions after we had a drain overflow. Wayne, Manny and John were thorough in the clean up. Andrew Belk was also great. He always called when he said he would and explained the process to us. I would totally recommend this company and these men.Services:General carpet cleaning,Water damage-related cleanup repair,Flooring

James Kuehl: Had to have some asbestosis removed from our basement. They people that came to remove it where very friendly and very respectful. They got the job done in a timely manner and left it very clean.

William Tolliver: Services:Water damage-related cleanup repair,Mold inspectionPositive:Professionalism,Punctuality,Quality,Responsiveness,Value

Tedious V: These guys could probably save anything, stockpiles of top end equipment on the ready, And the wherewithal to use it all

Kevin Rideout: Andrew from Rainbow came out and did a great job. My house was flooded from water back up, he solved the problem. Worked with insurance to make sure we stayed within budget. Thank you Andrew, you were a pleasure to work with!!!!!

Mark Robb: I found I had some mold on the underside of my roof due to a bathroom vent that had never been connected. This was discovered during an inspection for a sale. The owner came right up and checked it out and gave me an estimate. The crew arrived two days later and cleaned it all up and installed a roof vent for the bathroom. They were prompt and professional.Service:Mold inspection

Thomas Hudson: I identified and had tested some questionable fire-board material around the HVAC ducts in my basement. I received an interest from Andrew at Rainbow International Restoration - Grand Rapids, MI to remove this asbestos material. He drove 60 miles to my home and immediately supplied a quote. In less than a week, his team addressed the issue of removing the asbestos, in a very professional manner. Great Job!

Leyen and Son Meats: When we sold our house, the inspection revealed a mold problem in our attic. Andrew came out to assess and inspect the house. He had the experience and knowledge to take care of the problem. Under time crunch Andrew and his team rearranged their schedule to get the job done. They even recommended a way for me to do some of the labor work to cut the cost. I recommend Rainbow International, they are professional, hardworking and very service orientated. Thanks for your work.Service:Water damage-related mold removal

Scott Gumieny: My basement flooded Dec. 30 2019 right before New Year's Holiday. I had just completed an extensive basement remodel and had people moved in over the fall. Got referral from Mr. Roto Rooter and gave Rainbow a call for water mitigation service. Andrew and his team came out that same evening and worked to clear rest of water and then returned on New Years evening to start the drying process. They were extremely fast and worked on a day most people have off. They also worked directly with my insurance company to make sure everything was covered. It was a terrible ordeal for me especially since I had people living in the basement and they needed to move out during the whole process. Rainbow went above and beyond. They scheduled contractors and provided my insurance with the required paperwork to get rebuild covered - even sending pictures of personal property that was damaged so my insurance could cover. If I ever had questions I simply texted Jeremiah or Andrew and they promptly answered. They even worked with me when I was not happy with some of the trim work that was completed by sub contractor - offering to replace or give a discount. I could not be more pleased and I am sure my insurance company feels the same way. I never hope this happens to anyone, but if it does I HIGHLY recommend giving Rainbow International of Grand Rapids a call. You will be glad you did.

Stephanie Brott: I highly recommend Rainbow Restoration! This past fall we had a toilet overflow in our master bathroom. The water spread throughout the bathroom and into our closet, I spent a few hours trying to shop vac the water out, it wasn't helping. I gave Rainbow Restoration a call and they arrived within an hour. Andrew, the company's lead tech was very informative and professional. He then came to our home every day to check his equipment to make sure all areas were drying properly. Your never in a good mood when your in that kind of situation but after the job was completed Andrew put a smile back on our faces! Thank you again!

Matthew Laughlin: Your technician Don is awesome! He did a great job and is an excellent communicator. I’m not at the house but my contractor said he was very polite and played well with all the chaos happening today with everyone working on the final punch list so that my family can move into the house this weekend.When Don was finished, he called me to review all that he did.Service:Remodeling

Jordan Barrett: We happened upon Rainbow Restoration when looking for some help with some basement problems. We were connected with Trevor and he and his team were fantastic. They helped problem-solve and he came up with solutions that were effective but also matched our budget. Their work was of the highest quality and they helped so much during a difficult time. I highly recommend them

Ashlee Andrews: I hired Trevor and his team to come out and do a mold inspection on my rental after months of feeling sick. There was roof damage that has not been repaired by the landlord, visible mold that the landlord made excuses for and unhealthy air ducts. They did an AWESOME job by providing me a detailed picture report to prove to my landlord we were living in inhabitable conditions. This report will stand in court to get justice served. I cannot thank the team enough for saving my teen boys and me from getting out of a bad spot! thanks again!Services:Mold inspection,Mold damage restoration

Edmond Grajqevci: Positive:Professionalism,QualitySimon and his guys worked really well to take care of our flood. They responded fast and made sure it was fully dry.Service:Water damage-related cleanup repair

Mia Kimmons: Positive:ProfessionalismTyler, Ethan, and the entire team were very professional and answered all of my questions and concerns. They were kind and respectful to our home and family. I’d definitely recommend this company to anyone who needs mitigation services after water damage.Service:Water damage-related pest control

Conni Ness: Positive:Professionalism,Punctuality,Quality,Responsiveness,ValueAll the employees were respectful and knowledgeable of the work that needed to be done. I would highly recommend them to work for anyone that needs their service.Service:Water damage-related cleanup repair

Korrena Terlaan: Service:General carpet cleaningPositive:Professionalism,Punctuality,Quality

Jenn Gowin: The only company I would recommend going thru!!! This company was amazing! Jason, Trevor, Cheryl and her cleaning crew were wonderful!! They were so helpful in explaining everything step by step which made things so much easier for me to understand. They explained so much I had no idea about with the process with the insurance adjusters and everything from the hazards of the burned items in your home. They definitely made the process so much better and made us feel safe and reassured our belongings were in good hands. I also have to mention all of the companies they use immediately come out and get things done for them, from the insulation people to the furnace ducts cleaning. Especially, the cleaning crew of Cheryl and her girls go above and beyond. They are quick and thorough and explain every step to you. It’s very difficult when someone comes into your home and takes all of your belongings. Because of Cheryl the process was so much easier for me and they bring everything back nicely boxes and wrapped up secure. I am very appreciative to this whole company!!Service:Fire damage cleanup repair

Luke Theule: Positive:Professionalism,Punctuality,Quality,Responsiveness,Value5 stars for these guys. Always responsive, courteous, and professional. Quality work and great communication. Simon and his crew were fantastic.Service:Sewage cleanup

Tom Draft: Positive:Professionalism,ResponsivenessGood People, got the job done quickly!Service:Fire damage cleanup repair

Ed Reda: Positive:Professionalism,Punctuality,Responsiveness,ValueOur sump pump had a problem and overflowed. Needed dumpster and clean up plus mold control spraying. Donald and Mike showed up right on time and did an excellent job. They carried up all the ruined items to the dumpster and then cleaned and sprayed everything. I didn’t have to lift a finger. I highly recommend them.Services:Mold remediation,Water damage-related mold removal,Flooring

Carisa Farrer: Positive:Professionalism,Punctuality,Quality,Responsiveness,ValueWe had our carpets cleaned-8 rooms and 2 stairways before moving into a new home. I was pleased by the price and their customer service was fantastic. We were happy with all aspects of this company. We will use them again in the future.Services:Carpet cleaning,General carpet cleaning

Dom Groenveld: Positive:ProfessionalismShowed up on time. Professional and very knowledgeable about carpet and carpet cleaning. Went above and beyond, throughly impressed and will use again.Service:General carpet cleaning

Frederick Edmonson: Positive:Professionalism,Punctuality,Quality,ValueThe team from Rainbow were very professional and did a fantastic job for us. We had five rooms cleaned and the carpets look excellent. They were on time and very efficient and friendly. We will be using them again in the future.Service:General carpet cleaning

Kari Wentworth: Trevor was amazing! Specially for something that was restful!I also would like to take a moment to give the guys that we’re their on emergency call! I couldn’t have ask for anyone better to help me. They were sweet and very helpful! You guys have a great team thank you to Sam, Tyler, Simon, Rob!Service:Water damage-related cleanup repair

Amber Burley: Positive:Professionalism,Punctuality,Quality,Responsiveness,ValueI am so grateful for this company. Very professional and thoughtful. Couldn't be happier with their help. Definitely rcommend their services! Trevor and his crew were amazing and Jason was extremely niceService:Flood cleanup

Matt Gustafson: Positive:ProfessionalismThe guys did a great job and communicated with me the whole time.Service:Water damage-related mold removal

Jeff Uherek: Scott and his team at Rainbow Restoration really saved me! I was in the middle of remodeling my kitchen, when I accidently cut the water supply line to my kitchen sink. Within minutes, my entire main floor and basement flooded. Once call to Rainbow and they were onsite within just 20 minutes and immediately got to work. They did a great job handling all of my insurance claim details and really helped guide me through the process. Really helped me make the best of a bad situation.

Kayla O'Guin: Content Services | After suffering water damage to our home and learning we would need our entire walkout basement emptied of contents for further demo/remediation services, we were put in contact with Cheryl at Rainbow International. Our family is very thankful for the help that Cheryl and her team provided to us. They were all professional, kind, considerate, and careful in the handling of our belongings. Taking time to document each item, pack it appropriately, and keep us informed of everything throughout the process. We really felt like we were in good hands, and have confidence that our belongings are safe in their facility until they are returned to our home. Thank you for all your help Cheryl, Chey, Mel, and Kari!

Brad Lynch: Thank you to the Contents Crew at Rainbow for your great service. These Ladies get the job done well - even the heavy stuff. Keep on rocking it Girls!Service:Fire damage cleanup repair